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Position

Senior Program Manager - Human Resources

About The Convergence Foundation

Ashish Dhawan is a leading Indian philanthropist, who in his earlier avatar founded and ran ChrysCapital, one of the first private equity funds in India. In the last decade, he has played a pivotal role in building successful institutions, such as Ashoka University, and strategic foundations, such as the Central Square Foundation, which works on ensuring quality school education for all children in India. He set up The Convergence Foundation (TCF) in 2021 to tackle the most important challenges facing India by building pioneering institutions and supporting bold leaders.

The Convergence Foundation seeks to identify the Archimedean levers for Indias growth & development high-leverage opportunities that can catalyze pivotal outcomes. We currently support fourteen organisations through their seed stage across two pillars (direct engines of growth & human capital development). The organisations work on diverse areas, such as labour-intensive manufacturing, science & technology, effective governance and acceleration of Indian philanthropy.

In the next phase of our journey, we aim to exercise our strengths as a philanthropic foundation to drive economic growth in India. While we will continue building institutions, we also aim to drive strategic projects around economic growth and development.

Organisations We Support:

Central Square Foundation (est. 2012)

Air Pollution Action Group (est. 2019)

India Leaders for Social Sector (est. 2017)

Centre for Effective Governance of Indian States (est. 2019)

ACT EdTech Ambition Fund (est. 2020)

Accelerate Indian Philanthropy (est. 2021)

Foundation for Advancing Science and Technology (est. 2021)

The Udaiti Foundation (est. 2022)

Foundation for Economic Development (est. 2022)

ChangeINKK (est. 2022)

Sports and Society Accelerator (est. 2022)

The Infravision Foundation (est. 2022)

Centre for Research In Schemes and Policies (est. 2022)

Prosperiti

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Position Summary:

The Senior Program Manager level will work as a strategic partner offering expert guidance through an HR consulting lens, focusing on organizational design, culture enhancement, capacity building across organizations, learning and development initiatives, compensation and benefits optimization.

The role will involve collaborating closely with grantee organizations to understand their unique needs, crafting tailored solutions, and implementing strategies that drive organizational effectiveness and employee engagement. With your HR experience and expertise, you will serve as a trusted partner to Org Leadership, facilitating the alignment of HR initiatives with the organization's imperatives, ultimately fostering sustainable growth and success.

This is a great opportunity for those who enjoy working in a start-up environment, enjoy building and scaling organisations, and care deeply about building great places to work. Whether it involves supporting hiring for key roles, strategic planning that will enable organisations to unlock scale, or supporting performance management for all employees, the People and Processes team will work on some of the most exciting and challenging projects in the social impact space.

Responsibilities

The key roles and responsibilities will be:

1. Organizational Design and Development:

• Partner with grantee organization leadership to assess current organizational structures and recommend improvements to enhance efficiency and agility.
• Collaborate with Leadership and Org HR SPOCs to design and implement organizational changes aligned with strategic objectives.
• Guide Leaders and HR SPOCs on change management processes to ensure smooth transitions.
• Strategically support in designing and implementing competency frameworks to support talent management processes, including recruitment, performance management, and succession planning.
• Provide training and support to HR teams and managers in utilizing competency frameworks effectively to drive performance and development.

2. Culture Enhancement:

• Ensure culture assessments/pulse checks are implemented by org teams to identify strengths and areas of focus
• Partner with organizations to guide them and share best practices as they build their org culture and implement strategies to nurture a positive organizational culture that supports organizations values and drives employee engagement.
• Provide guidance on initiatives such as diversity, equity, and inclusion programs to foster a welcoming and inclusive work environment across organizations.

3. Leadership Training and Development:

• Design and deliver leadership development programs tailored to address specific skill gaps and leadership competencies.
• Coach and support senior leaders to enhance their leadership skills and getting the best out of their teams.
• Design and drive the Leadership Academy for Leaders across grantee organisations

4. Learning and Development:

• Design and implement comprehensive L&D programs, including curriculum development, delivery methods, and evaluation metrics based on organizations training needs analysis.
• Leverage technology and innovative learning approaches to enhance the effectiveness and accessibility of training initiatives.

5. Compensation and Benefits Optimization:

• Conduct compensation benchmarking surveys to drive compensation positioning and competitive compensation and benefits tailored to orgnizations needs
• Partner with HR SPOCs in the grantee organizations to develop and design strategies to optimize C&B programs, including salary structuring, benefits, employee value proposition.

Desired Qualifications, Skills and Abilities

Ideal candidates should have the following qualifications and skills:

Masters degree in Human Resources or related field from a top-tier institution.

• 9-11 years of relevant experience, with expertise in people management, operational efficiency, and problem-solving.
• Strong ability to build trusted relationships, assess organization needs, develop tailored solutions and build credibility with Leadership.
• Excellent communication and presentation skills.
• Ability to think strategically and align HR initiatives with organizational objectives to drive effectiveness.
• Demonstrated expertise in organizational design, change management, and culture transformation.
• Experience in a high-growth startup or as an HR Business Partner (HRBP) is highly desirable.
• Excellent analytical and problem-solving skills, with the ability to leverage data to inform decision-making and measure HR initiative impact

Personal Characteristics and Desired Qualities

• Strong relationship-building skills, with a focus on networking and nurturing talent.
• Ability to thrive in a multi-faceted ever-changing environment, adapting quickly to new challenges and priorities.
• Independent, proactive, and goal-oriented with a strong sense of ownership over HR strategies.
• Creative thinker who is open to new ideas and approaches, with a willingness to challenge the status quo and drive innovation in HR practices.
• Collaborative mindset, with excellent leadership and influencing skills and the ability to support and develop HR resources in grantee organizations.

Compensation

Remuneration will be competitive with Indian philanthropy pay scales and will depend upon the candidates experience.

Location

New Delhi, India

About Us

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

What you will do

Need a process and a detail-oriented candidate for our Account payable department in the Finance function

• Establish and maintain financial controls, internal financial controls, and procedures for the company. Eg P2P, R2R, etc.

• Ensure that payments are processed as per the internal controls with all the proper support.

• Account the expenses properly in the corresponding GLs.

• Implement timely payment to the vendors as well as timely booking and processing of the payment.

• Work with the business team and close all escalations.

• Prepare monthly MIS with schedules of all the expenses and balance sheet items as well as Month-end closure (M+1) and provision of the expense.

• Investigate reasons of creditors outstanding > 60 days, advance standing > 30 days & provision > 30 days.

• Ensure that there are no debit balances in sundry creditors and advances > 30 days.

• Spearhead the validating, booking, and processing of the salary, F&Fs & business reimbursements.

• Forecast the working capital requirement.

• Supervise accounting and validation of Fixed assets and maintaining FAR.

• Close the internal audit, statutory audit, and due diligence as well as daily BRS.

• Accurately calculate and pay the monthly TDS and monthly GST

• Assist the consultant with filing the TDS return and GST return

• Ensure the payroll compliance is done as per the relevant act.

You should apply if you

1. Bring your Financial A-game: Should be well versed with Accounting Standard and IndAS, TDS, GST, Foreign Payments, and Payroll compliance (PF, ESIC, Gratuity, PT, LWF)
2. Are good with the ‘toys’: Proficient in Excel & Powerpoint. Working knowledge of Zoho & SAP.
3. Are a seasoned veteran: CA with 5-6 years of experience and should have worked with a startup
4. Can cut a good deal: Always eager to cut short the operating expenses.

Early joiners preferred.

Being a Part of the Clan!

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

**Job Title: Content Writer (Technical Focus)**

**Job Description:**

We are seeking a skilled Content Writer with a strong background in technical writing to join our team. The ideal candidate will have a passion for creating engaging content that simplifies complex technical concepts for a diverse audience. As a Content Writer, you will play a key role in producing high-quality documentation, articles, blog posts, and other written materials that showcase our products and services.

**Responsibilities:**

1. **Create Compelling Content:** Produce clear, concise, and engaging content for various mediums including blog posts, articles, whitepapers, case studies, and product documentation.

2. **Technical Writing:** Translate complex technical concepts into easy-to-understand, accessible content for both technical and non-technical audiences.

3. **Collaborate with Subject Matter Experts (SMEs):** Work closely with product managers, engineers, and other stakeholders to gather information and insights for content creation.

4. **Content Strategy:** Contribute to content strategy development by identifying key topics, trends, and areas for content expansion.

5. **Content Optimization:** Ensure all content is optimized for SEO, readability, and user experience, following best practices for online content.

6. **Quality Assurance:** Review and edit content to ensure accuracy, clarity, consistency, and adherence to brand voice and style guidelines.

7. **Stay Updated:** Keep abreast of industry trends, new technologies, and best practices in technical writing and content creation.

**Requirements:**

1. **Proven Experience:** Minimum 2 years of experience in content writing, with a focus on technical writing.

2. **Strong Writing Skills:** Exceptional writing, editing, and proofreading skills with meticulous attention to detail.

3. **Technical Aptitude:** Solid understanding of technical concepts related to software, IT, engineering, or other relevant fields.

4. **Communication Skills:** Ability to communicate complex ideas effectively to both technical and non-technical audiences.

5. **Collaborative Spirit:** Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.

6. **Adaptability:** Ability to work in a fast-paced environment and adapt quickly to changing priorities and deadlines.

7. **Tools Proficiency:** Familiarity with content management systems (CMS), SEO tools, and other relevant software is a plus.

**Education:**

Bachelor’s degree in English, Journalism, Communications, Computer Science, or a related field.

**Preferred Qualifications:**

- Experience with software documentation tools such as Confluence, MadCap Flare, or similar.

- Knowledge of HTML, CSS, and basic web design principles.

- Experience with Agile development methodologies.

**Benefits:**

- Competitive salary

- Health insurance

- Retirement savings plan

- Flexible work hours

- Professional development opportunities

- Dynamic and collaborative work environment

**How to Apply:**

If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume, cover letter, and writing samples to [contact email]. Include "Content Writer Application" in the subject line. We look forward to hearing from you!

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Java Developers [I+S/E2-MM2]

Java Full Stack Developer

We are looking for a skilled Full Stack Developer who is passionate about building high-quality software applications. The ideal candidate will have expertise in Java frameworks and extensions, persistence frameworks, servers, platforms, clouds, databases, data storage, and QA tools. The candidate should also have experience working with Angular, React, or Vue.

As a Full Stack Developer, you will be responsible for developing and maintaining software applications for our clients. You will work closely with a team of developers and project managers to deliver high-quality software products. You should be comfortable working in a fast-paced environment and be able to adapt to changing priorities.

Mandatory Skill Sets:

Java frameworks and extensions: You should be proficient in building enterprise-grade applications using Java 8+ and Spring Boot.

Persistence Frameworks: You should have experience working with Hibernate and/or JPA. You should be able to design and develop efficient data models, and perform CRUD operations using Hibernate and/or JPA.

 Servers: You should be familiar with Apache Tomcat and be able to deploy applications on Tomcat servers.

Platforms: You should have experience working with Java EE and Jakarta 2EE platforms.

Clouds: You should have experience working with AWS, and be familiar with AWS services such as EC2, S3, and RDS.

Databases / Data Storage: You should have experience working with MYSQL and Oracle databases

QA Tools: You should be proficient in JUnit5 and Postman. You should be able to write and execute unit tests, integration tests, and end-to-end tests using these tools.

Web Services: You should have experience working with RESTful web services.

API Security: You should be familiar with OAuth2, JWT, Auth0, or any other API security frameworks.

 Angular/React/Vue: You should have experience working with at least one of these frontend frameworks, HTML, CSS, and JavaScript.

If you are passionate about building high-quality software applications and have the required skill sets, we encourage you to apply. We offer competitive salaries and benefits, and a challenging work environment where you can learn and grow.

Roles and Responsibilities:

• Analyze system requirements and prioritize tasks
• Write clean, scalable code using .NET programming languages
• Remain up to date with the terminology, concepts and best practices for coding mobile apps
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Review and refactor code
• Deploy fully functional applications
• Assist software personnel in handling project related work and other requirements
• Coordinate with other developers and team members
• Document development and operational procedures

Qualification:

• Bachelor’s Degree in Computer Science or Information Technology
• Familiarity with the .Net Core, ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• 2+ years of development experience using MVC, C# .NET
• In depth understanding of design patterns
• Strong exposure to SQL / MySQL, MS SQL Server
• Knowledge of JQuery, JavaScript, HTML5, Bootstrap, CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Knowledge of ReactJS, Angular is a plus
• Able to work well in a team setting

- Kindly mention the details which are mentioned below

Overall Experience:-

Current CTC:-

Expected CTC (If you are holding an offer please mention):-

Notice Period:-

Current Location:-

• Developing, coding and assisting the Email Marketing team with email campaigns
• Configuring multifaceted content elements to build personalized emails at scale
• Ensuring quality, consistency enforced at all steps and across all assets, devices, inboxes
• Staying up to date with trends in email development and continuing to study and improve skills
• Thinking and creating for conversion optimization (training will be given in-house)
• Building landing pages using HTML/CSS/JavaScript (front end)

What you need to have:

Detailed Job Description:  

 Mandatory:

• 6-8 years of total IT experience delivering enterprise-scale applications or product implementations
• 1-3 years of experience working as a technical lead.
• Working Experience in ISO20022, SWIFT, Remittance ( Mandatory)
• Language & Frameworks: Java, Spring Boot, Spring, Any ORM ( Mandatory)

Preferred:

• Working experience in TCS Bancs or Integration with TCS Bancs
• Database: SQL Server
• Working experience in managing projects in Java Stack.
• Good Knowledge of Microsoft stack, Static Code analyzers, Overall SDLC Lifecycle, Design & Architecture

Type – Permanent

Candidate should be ok for On shore travel (Singapore Travel) coming in next 3 months (for at least 1 month as when required)

• Strong analytical skills -ability to understand and analyze business requirements.
• Excellent problem solving and communication skills.
• Strong sense of teamwork, personal integrity, responsibility, and accountability
• Experience working with demanding deadlines, high workload, and some degree of conflicting priorities
• Able to learn quickly with minimal supervision
• Should have extensive knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Methodologies and processes
• Must have experience in Functional Testing, Integration Testing, User Acceptance Testing (UAT), Performance Testing, Portal Testing, Translation Testing, Usability Testing
• Must have experience is writing test cases and test strategies based on the customer requirements
• Minimum 3 years to maximum 6 years of SAP Functional Testing experience
• Experience in independently solving Business problems related to Testing and able to drive continuous improvement in Testing space
• Able to bring in Industry Best Practices and arrive at Strategies to benchmark and drive the maturity of Testing Processes
• Experience in Test Management using JIRA
• Experience in Preparation, Execution, Validation, Documentation of Test Processes
• Define, manage and create test data for Demo systems
• Experience in interface testing between SAP & non-SAP applications is needed for specific customers
• Functional knowledge in SAP PM, SAP PLM, SAP MM and SAP ISU will be a plus
• Experience with SAP Mobile Platform is a plus
• Experience of automation test tools will be an added advantage
• Experience in eCATT is a plus
• Experience in setting up Demo data is a plus
• Experience in working with LSMW is a plus

• Build large scale enterprise applications.
• Responsible for providing deep technical expertise in designing and delivering end to end high performance, scalable & flexible solutions using Java and Open Stack technologies including Mobility/Responsive Web apps, APIs, application & data Integration, scalable databases, DevOps, Cloud Computing.
• He/ She would be also responsible to experiment, explore and demonstrate application of new technologies by means of conducting quick prototypes to solve business problems. Work with the direction from Solution Architect/ Enterprise Architect and co-create solutions with rest of the IT delivery teams