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Position
Senior Program Manager - Human Resources
About The Convergence Foundation
Ashish Dhawan is a leading Indian philanthropist, who in his earlier avatar founded and ran ChrysCapital, one of the first private equity funds in India. In the last decade, he has played a pivotal role in building successful institutions, such as Ashoka University, and strategic foundations, such as the Central Square Foundation, which works on ensuring quality school education for all children in India. He set up The Convergence Foundation (TCF) in 2021 to tackle the most important challenges facing India by building pioneering institutions and supporting bold leaders.
The Convergence Foundation seeks to identify the Archimedean levers for Indias growth & development high-leverage opportunities that can catalyze pivotal outcomes. We currently support fourteen organisations through their seed stage across two pillars (direct engines of growth & human capital development). The organisations work on diverse areas, such as labour-intensive manufacturing, science & technology, effective governance and acceleration of Indian philanthropy.
In the next phase of our journey, we aim to exercise our strengths as a philanthropic foundation to drive economic growth in India. While we will continue building institutions, we also aim to drive strategic projects around economic growth and development.
Organisations We Support:
Central Square Foundation (est. 2012)
Air Pollution Action Group (est. 2019)
India Leaders for Social Sector (est. 2017)
Centre for Effective Governance of Indian States (est. 2019)
ACT EdTech Ambition Fund (est. 2020)
Accelerate Indian Philanthropy (est. 2021)
Foundation for Advancing Science and Technology (est. 2021)
The Udaiti Foundation (est. 2022)
Foundation for Economic Development (est. 2022)
ChangeINKK (est. 2022)
Sports and Society Accelerator (est. 2022)
The Infravision Foundation (est. 2022)
Centre for Research In Schemes and Policies (est. 2022)
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Position Summary:
The Senior Program Manager level will work as a strategic partner offering expert guidance through an HR consulting lens, focusing on organizational design, culture enhancement, capacity building across organizations, learning and development initiatives, compensation and benefits optimization.
The role will involve collaborating closely with grantee organizations to understand their unique needs, crafting tailored solutions, and implementing strategies that drive organizational effectiveness and employee engagement. With your HR experience and expertise, you will serve as a trusted partner to Org Leadership, facilitating the alignment of HR initiatives with the organization's imperatives, ultimately fostering sustainable growth and success.
This is a great opportunity for those who enjoy working in a start-up environment, enjoy building and scaling organisations, and care deeply about building great places to work. Whether it involves supporting hiring for key roles, strategic planning that will enable organisations to unlock scale, or supporting performance management for all employees, the People and Processes team will work on some of the most exciting and challenging projects in the social impact space.
Responsibilities
The key roles and responsibilities will be:
1. Organizational Design and Development:
- Partner with grantee organization leadership to assess current organizational structures and recommend improvements to enhance efficiency and agility.
- Collaborate with Leadership and Org HR SPOCs to design and implement organizational changes aligned with strategic objectives.
- Guide Leaders and HR SPOCs on change management processes to ensure smooth transitions.
- Strategically support in designing and implementing competency frameworks to support talent management processes, including recruitment, performance management, and succession planning.
- Provide training and support to HR teams and managers in utilizing competency frameworks effectively to drive performance and development.
2. Culture Enhancement:
- Ensure culture assessments/pulse checks are implemented by org teams to identify strengths and areas of focus
- Partner with organizations to guide them and share best practices as they build their org culture and implement strategies to nurture a positive organizational culture that supports organizations values and drives employee engagement.
- Provide guidance on initiatives such as diversity, equity, and inclusion programs to foster a welcoming and inclusive work environment across organizations.
3. Leadership Training and Development:
- Design and deliver leadership development programs tailored to address specific skill gaps and leadership competencies.
- Coach and support senior leaders to enhance their leadership skills and getting the best out of their teams.
- Design and drive the Leadership Academy for Leaders across grantee organisations
4. Learning and Development:
- Design and implement comprehensive L&D programs, including curriculum development, delivery methods, and evaluation metrics based on organizations training needs analysis.
- Leverage technology and innovative learning approaches to enhance the effectiveness and accessibility of training initiatives.
5. Compensation and Benefits Optimization:
- Conduct compensation benchmarking surveys to drive compensation positioning and competitive compensation and benefits tailored to orgnizations needs
- Partner with HR SPOCs in the grantee organizations to develop and design strategies to optimize C&B programs, including salary structuring, benefits, employee value proposition.
Desired Qualifications, Skills and Abilities
Ideal candidates should have the following qualifications and skills:
Masters degree in Human Resources or related field from a top-tier institution.
- 9-11 years of relevant experience, with expertise in people management, operational efficiency, and problem-solving.
- Strong ability to build trusted relationships, assess organization needs, develop tailored solutions and build credibility with Leadership.
- Excellent communication and presentation skills.
- Ability to think strategically and align HR initiatives with organizational objectives to drive effectiveness.
- Demonstrated expertise in organizational design, change management, and culture transformation.
- Experience in a high-growth startup or as an HR Business Partner (HRBP) is highly desirable.
- Excellent analytical and problem-solving skills, with the ability to leverage data to inform decision-making and measure HR initiative impact
Personal Characteristics and Desired Qualities
- Strong relationship-building skills, with a focus on networking and nurturing talent.
- Ability to thrive in a multi-faceted ever-changing environment, adapting quickly to new challenges and priorities.
- Independent, proactive, and goal-oriented with a strong sense of ownership over HR strategies.
- Creative thinker who is open to new ideas and approaches, with a willingness to challenge the status quo and drive innovation in HR practices.
- Collaborative mindset, with excellent leadership and influencing skills and the ability to support and develop HR resources in grantee organizations.
Compensation
Remuneration will be competitive with Indian philanthropy pay scales and will depend upon the candidates experience.
Location
New Delhi, India
NodeJS (Node.js)
Redis
MongoDB1. Design patterns- socket communication/ micro services architecture
2. Caching - REDIS MEMCACHED etc
3. Database - MONGO, SQL etc. min 2yrs experience with these.
4. Features created for large concurrent requests.
5. Node Js, Go lang any asynchronous programming language min 2 yrs exp with any one of them.
6. Message Queues - RABBIT MQ, Kafka etc.
7. Logging and APM (application process manager) good to have.
8. DS ALGO good to have.
PHP
Laravel
CodeIgniterSoftware Developer-PHP(Project BCS)
Summary:
We are seeking a highly skilled and experienced Junior Software Developer with a strong background in PHP to join our Information Technology department. The ideal candidate should have at least 5-6 years of experience with Laravel and possess a deep understanding of PHP frameworks(Laravel.Codeigniter) and coding practices. As a Software Developer, you will be responsible for developing and maintaining web applications, collaborating with cross-functional teams, and ensuring the delivery of high-quality software solutions.
Roles and Responsibilities:
- Collaborate with senior developers and project managers to gather requirements and design software solutions.
- Develop and maintain web applications using PHP frameworks such as Laravel or CodeIgniter.
- Write clean, maintainable, and efficient code following coding standards and best practices.
- Troubleshoot and debug software issues, identify and fix performance bottlenecks.
- Participate in code reviews to ensure code quality and adherence to coding standards.
- Integrate data from various back-end services and databases.
- Stay up-to-date with emerging technologies and industry trends, and apply them to improve software development processes.
- Assist in the deployment and maintenance of software applications.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5-6 years of experience in software development, with a focus on PHP.
- Strong knowledge of PHP frameworks such as Laravel or CodeIgniter.
- Proficient in HTML, CSS, JavaScript, and MySQL.
- Experience with version control systems, such as Git.
- Familiarity with front-end frameworks like Vue.js or React is a plus.
- Excellent problem-solving skills and attention to detail.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
Title : Business Analyst
Locations: Gachibowli, Hyderabad, Chennai, Bangalore, and Delhi (Remote).
Job Type: Fulltime
Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits
Essential Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Hands on Insurance domain experience – added advantage
- Staying up to date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Understand the business requirements and documenting and translating into features / user stories.
- Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
- Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
- Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
- Develop a team culture where everyone thinks from end user perspective.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing, and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
Requirements:
- A bachelor’s degree in business or related field or an MBA.
- Certification of Capability in Business Analysis™ (CCBA®) or PMI Professional in Business Analysis (PMI-PBA)®
- A minimum of 5 years of experience in business analysis or a related field.
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptYou'll be involved in the entire product lifecycle including the design, development, deployment, and maintenance of new and existing features. You'll also produce detailed specifications. Your code will be written in a timely and scalable way all while ensuring strong optimization.
- Develop in CRM as per the client and customer requirement
- Develop API integration with banks and NBFc to to transfer specific data.
- Well, understanding of Apache/Nginx servers.
- Well-knowledgeable of GIT.
- Experience working on PostgreSQL databases.
- Experience working in an Agile environment.
- Excellent developer who can interact effectively with businesses to understand product requirements and translate them into scalable and flexible Solutions.
- Work well within a team, take initiative and have clear communication. Ability to communicate challenges and solutions clearly within a team of people.
- Worked with AWS, or other major cloud vendors.
- Some exposure in working with databases, preferably postgres, sql.
NodeJS (Node.js)React.jsAngular (2+)AngularJS (1.x)MongoDBPOSITION - MERN Full stack Developer" & MERN FULL STACK TECHNICAL LEAD
EXP: 4-10YRS
Location: Noida, WORK FROM OFFICE
NP: IMMEDIATE JOINED/15 DAYS
- In-depth knowledge of NodeJS, ExpressJS
- REST API Services Development with Node.js
- Front-end Application design and Development with React,
- HTML / CSS/JavaScript
- Database Knowledge with MongoDB
- Design and Development of Dynamic web apps
Javascript
HTML/CSS
jQueryYour key responsibilities will be converting PSD/Figma into HTML/CSS. You will also be responsible for writing clean, semantic front end code - HTML5, CSS3, JQuery, Java Script.
Selection Criteria
If your profile has selected then you have to attend a 3 hours assignment to move your candidature to the final round of interview.
Responsibilities for UI Developer
- Seek to enhance the user experience by creating seamless navigation through various digital programs and interfaces within the company
- Use coding to develop the aesthetics implemented within a website or product, from the layout menus and drop-down options to colors and fonts
- Combine interface design concepts with digital design and establish milestones to encourage cooperation and teamwork
- Develop overall concepts for improving the user experience within a business webpage or product, ensuring all interactions are intuitive and convenient for customers
- Collaborate with back-end web developers and programmers to improve usability
Qualifications for UI Developer
- 2-4 years of demonstrated experience in creating and implementing UI development
- Detailed experience with coding and the ability to troubleshoot and analyze websites using HTML, CSS and comparable languages
- Continued education and research into UI development trends and current design strategy and technology
- Professional written and interpersonal skills
- Ability to prioritize and manage multiple milestones and projects efficiently
- Advanced problem-solving skills and the ability to optimize code for the best possible outcome
- Ability to work effectively in a collaborative environment to create top-performing interfaces
- Proficient with visual design programs such as Adobe Photoshop
This Noida based startup is disrupting the F&B industry by helping eateries increase their profit margin and saving time on labour.
Our client is a software-as-a-service(SaaS) startup that connects restaurants and suppliers by digitising the procurement process. It enables eateries to understand purchasing trends, auto-create purchase orders, anticipate stock out dates, set low-stock alerts, among others. The team also provides training to restaurant members on effectively using the solution. Founded by IIT Kanpur graduates, this new age venture already has more than 1,500 outlets registered on its platform and has helped restaurants reduce their operational costs by 8-10%. It also generates monthly transactions worth $1.3 million.
As a Customer Success Manager, you will be acting as the point-of-contact for the client/ customer, managing clients’ accounts and thus helping in building client retention.
What you will do:
- Managing clients by working closely with them and understanding their business needs and challenges
- On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
- Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
- Educating and promoting the company’s services to the clients
- Acting as the point-of-contact for the clients and also mediating between the clients and the company
- Handling and solving escalations from clients, as and when received and making sure the client account is retained
- Renewing subscriptions on a timely-basis
- Compiling and presenting reports to the business by maintaining and managing relevant data
- Managing a team of customer success executives and leading them towards achieving the business goals
- Partnering and working closely with internal teams to meet the business needs of the customers
Candidate Profile:
What you need to have:
- Graduation is a must
- Relevant experience in customer success management and also experienced in handling a team
- B2B SaaS background
- Willingness to work 6-days a week
- Excellent communication and presentation skills
- An analytical mindset and also go-getter attitude
- Expertise in MS Suite
- Min experience of 2 years
Ruby on Rails (ROR)
Ruby
Go Programming (Golang)JavascriptReact.js
We are looking for a Senior Full Stack Rails Web developer with good communication skills. The Candidate MUST have good communication skills and should be comfortable taking Phone/Video calls with US employees.
Please see below the technical skillset required:
For Front-end:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Strong Proficiency in HTML/CSS and experience with Bootstrap and FontAwesome
- Thorough understanding of ReactJS and its core principles
- Experience with popular ReactJS workflows (such as Flux and Redux)
- Experience with AngularJS
- Experience with NPM and NodeJS
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Experience with common front-end development tools such as Babel, Webpack, etc.
- Experience with popular frameworks like EmberJS, BackboneJS, KnockoutJS and Vue is a plus.
For Backend (Ruby on Rails):
- Solid understanding of Ruby along with Rails 3, 4 and 5
- Solid understanding of gems like with devise, ActiveAdmin, Clockwork, SideKiq, Ransack
- Proficient with ActionCable, EventMachine, Websocket
- Excellent understanding of Rails query interface and DBMS like Mysql, sqlite, postgreSQL
- Proficient in creating test suites using Cucumber, Capybara, RSpecs, Minitests etc
- Proficient in HTML/CSS/Sass
- Experience in AWS Elastic Beanstalk and Capistrano deployments is a plus
- Experience in creating Ruby programs/scripts to automate tasks is a plus
- Experience with CMS systems like BrowserCMS is a plus
General:
- Exp – 9+ yrs
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization is a solid plus
- Experience in GoLang and/or Rails and desire to work on back-end applications is a solid plus
Candidate should be Graduate
Salary: Up to 3.50 LPA
Venue: C-95, First Floor, Noida Sec-2, Nearest Metro Station- Noida sec-15
Job Description
- Required minimum experience of 2 year as Team Leader in Sales and Tele-calling
- Handle outbound calls
- Team Handling
- Knowledge of Sales
- Knowledge of Loan Process (specifically Personal Loan)
- Good Communication skills
- Good in Convincing part
- Insight sales
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