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Position
Senior Program Manager - Human Resources
About The Convergence Foundation
Ashish Dhawan is a leading Indian philanthropist, who in his earlier avatar founded and ran ChrysCapital, one of the first private equity funds in India. In the last decade, he has played a pivotal role in building successful institutions, such as Ashoka University, and strategic foundations, such as the Central Square Foundation, which works on ensuring quality school education for all children in India. He set up The Convergence Foundation (TCF) in 2021 to tackle the most important challenges facing India by building pioneering institutions and supporting bold leaders.
The Convergence Foundation seeks to identify the Archimedean levers for Indias growth & development high-leverage opportunities that can catalyze pivotal outcomes. We currently support fourteen organisations through their seed stage across two pillars (direct engines of growth & human capital development). The organisations work on diverse areas, such as labour-intensive manufacturing, science & technology, effective governance and acceleration of Indian philanthropy.
In the next phase of our journey, we aim to exercise our strengths as a philanthropic foundation to drive economic growth in India. While we will continue building institutions, we also aim to drive strategic projects around economic growth and development.
Organisations We Support:
Central Square Foundation (est. 2012)
Air Pollution Action Group (est. 2019)
India Leaders for Social Sector (est. 2017)
Centre for Effective Governance of Indian States (est. 2019)
ACT EdTech Ambition Fund (est. 2020)
Accelerate Indian Philanthropy (est. 2021)
Foundation for Advancing Science and Technology (est. 2021)
The Udaiti Foundation (est. 2022)
Foundation for Economic Development (est. 2022)
ChangeINKK (est. 2022)
Sports and Society Accelerator (est. 2022)
The Infravision Foundation (est. 2022)
Centre for Research In Schemes and Policies (est. 2022)
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Position Summary:
The Senior Program Manager level will work as a strategic partner offering expert guidance through an HR consulting lens, focusing on organizational design, culture enhancement, capacity building across organizations, learning and development initiatives, compensation and benefits optimization.
The role will involve collaborating closely with grantee organizations to understand their unique needs, crafting tailored solutions, and implementing strategies that drive organizational effectiveness and employee engagement. With your HR experience and expertise, you will serve as a trusted partner to Org Leadership, facilitating the alignment of HR initiatives with the organization's imperatives, ultimately fostering sustainable growth and success.
This is a great opportunity for those who enjoy working in a start-up environment, enjoy building and scaling organisations, and care deeply about building great places to work. Whether it involves supporting hiring for key roles, strategic planning that will enable organisations to unlock scale, or supporting performance management for all employees, the People and Processes team will work on some of the most exciting and challenging projects in the social impact space.
Responsibilities
The key roles and responsibilities will be:
1. Organizational Design and Development:
- Partner with grantee organization leadership to assess current organizational structures and recommend improvements to enhance efficiency and agility.
- Collaborate with Leadership and Org HR SPOCs to design and implement organizational changes aligned with strategic objectives.
- Guide Leaders and HR SPOCs on change management processes to ensure smooth transitions.
- Strategically support in designing and implementing competency frameworks to support talent management processes, including recruitment, performance management, and succession planning.
- Provide training and support to HR teams and managers in utilizing competency frameworks effectively to drive performance and development.
2. Culture Enhancement:
- Ensure culture assessments/pulse checks are implemented by org teams to identify strengths and areas of focus
- Partner with organizations to guide them and share best practices as they build their org culture and implement strategies to nurture a positive organizational culture that supports organizations values and drives employee engagement.
- Provide guidance on initiatives such as diversity, equity, and inclusion programs to foster a welcoming and inclusive work environment across organizations.
3. Leadership Training and Development:
- Design and deliver leadership development programs tailored to address specific skill gaps and leadership competencies.
- Coach and support senior leaders to enhance their leadership skills and getting the best out of their teams.
- Design and drive the Leadership Academy for Leaders across grantee organisations
4. Learning and Development:
- Design and implement comprehensive L&D programs, including curriculum development, delivery methods, and evaluation metrics based on organizations training needs analysis.
- Leverage technology and innovative learning approaches to enhance the effectiveness and accessibility of training initiatives.
5. Compensation and Benefits Optimization:
- Conduct compensation benchmarking surveys to drive compensation positioning and competitive compensation and benefits tailored to orgnizations needs
- Partner with HR SPOCs in the grantee organizations to develop and design strategies to optimize C&B programs, including salary structuring, benefits, employee value proposition.
Desired Qualifications, Skills and Abilities
Ideal candidates should have the following qualifications and skills:
Masters degree in Human Resources or related field from a top-tier institution.
- 9-11 years of relevant experience, with expertise in people management, operational efficiency, and problem-solving.
- Strong ability to build trusted relationships, assess organization needs, develop tailored solutions and build credibility with Leadership.
- Excellent communication and presentation skills.
- Ability to think strategically and align HR initiatives with organizational objectives to drive effectiveness.
- Demonstrated expertise in organizational design, change management, and culture transformation.
- Experience in a high-growth startup or as an HR Business Partner (HRBP) is highly desirable.
- Excellent analytical and problem-solving skills, with the ability to leverage data to inform decision-making and measure HR initiative impact
Personal Characteristics and Desired Qualities
- Strong relationship-building skills, with a focus on networking and nurturing talent.
- Ability to thrive in a multi-faceted ever-changing environment, adapting quickly to new challenges and priorities.
- Independent, proactive, and goal-oriented with a strong sense of ownership over HR strategies.
- Creative thinker who is open to new ideas and approaches, with a willingness to challenge the status quo and drive innovation in HR practices.
- Collaborative mindset, with excellent leadership and influencing skills and the ability to support and develop HR resources in grantee organizations.
Compensation
Remuneration will be competitive with Indian philanthropy pay scales and will depend upon the candidates experience.
Location
New Delhi, India
Job Title: Salesforce Upwork Bidder
🔹 Hiring For: Our Client – [Synexc.com]
🔹 Location: Onsite – Noida Sector 62
🔹 Working Days: Monday to Friday (5 Days Working)
🔹 Work Type: Work From Office (WFO)
🔹 Experience: 2–4 Years (Junior to Mid-Level Preferred)
Job Description:
We are hiring on behalf of our client for a motivated and detail-oriented Salesforce Upwork Bidder to join their team. The ideal candidate must have hands-on experience in bidding for Salesforce projects on Upwork and should be capable of identifying, analyzing, and converting potential business opportunities through the platform.
Key Responsibilities:
- Proactively search and bid for Salesforce projects on Upwork
- Draft compelling proposals and customized cover letters
- Manage client communication and initial project discussions
- Coordinate with technical teams to understand project scope
- Maintain and update bidding tracker/reporting tools
- Follow up with potential leads and nurture ongoing opportunities
Mandatory Requirements:
- Proven experience in bidding Salesforce projects on Upwork
- Strong written and verbal communication skills
- Understanding of Salesforce services, modules, and implementation cycles
- Ability to work independently and meet targets
- Comfortable working in an onsite office environment (WFO)
Preferred Qualifications:
- Bachelor's degree in IT, Business, or a related field
- Familiarity with other freelancing platforms (optional but preferred)
- Basic understanding of IT sales and business development

- Role & responsibilities
Prospecting & Lead Generation:
- Leverage LinkedIn and other professional networks to identify and qualify potential leads within target industries.
- Build and maintain a strong pipeline of qualified prospects, ensuring steady new project acquisition.
Client Engagement & Relationship Management:
- Engage in consultative selling to understand clients' needs in marketing automation, web development, and digital marketing.
- Establish and nurture relationships with C-level executives and decision-makers.
Sales Process Management:
- Manage the end-to-end sales process, from initial outreach and discovery calls to negotiation and closing deals.
- Prepare tailored sales proposals and presentations aligned with clients business goals.
Market & Competitor Analysis:
- Conduct market research to identify industry trends, client requirements, and competitor offerings in the digital marketing and web development space.
- Provide insights to shape Gyanwaves service offerings and ensure alignment with market demand.
Cross-Department Collaboration:
- Work closely with the marketing, development, and project management teams to develop solutions that meet client needs and ensure successful project delivery.
- Act as a liaison between clients and internal teams to ensure project requirements are clearly defined and met.
Metrics & Reporting:
- Track and report on key performance indicators (KPIs) related to lead generation, conversion rates, sales cycle duration, and revenue growth.
- Regularly update the CRM with accurate and detailed information on all client interactions and deal progress.
- Preferred candidate profile
- Certification in digital marketing or web development.
- Experience in selling IT consultancy or software solutions.
- Knowledge of marketing automation platforms (e.g., Marketo, HubSpot) and web development frameworks.
Position Summary:
Seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects. This role is responsible for supporting managed services & application/product support for IoT projects.
Duties & Responsibilities:
• Investigate the issue and Provide Resolution (where is the issue – device/connectivity/platform/application layer)
• Application & Platform Performance Monitoring
o Identify, categorize, prioritize, diagnose, route, track, and close the alarms raised by monitoring tools
• Recreate and verify complex performance and environmental issues with full access to the production environment
• To identify, troubleshoot and solve incidents within SLA timelines
o Log Analysis of the issues reported
o Update tickets recent status and progress on ticketing tool
o Raise a bug for issue in application functionality where a code fix might be needed
o Triaging of
▪ Mobile App issues on both Play Store & App Store
▪ Web App issues
▪ Platform(AWS) issues
• Proposing solution to recurring incidents
• Proposing some new enhancements in existing solution
• Service Mgmt. Reporting
o Status Tracking & Reporting
• Continuous Service Improvement
o Process Management & Improvement
• Managing the Production AWS platform & applications deployed along with the E2E monitoring of systems and data flow
• Incident Management
• Problem Management
• Change Management
• Risk Management
• Knowledge Management
Qualifications and Experience:
• Mandatory
o Bachelor’s degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline;
o 4+ years of experience in L2 of managed services / application(mobile or web) support
o 1+ years of experience in the Smart/Connected Products & IoT workflow.
o Hands on experience in
▪ Mobile OR Web App issues troubleshooting
▪ AWS platform or certified in AWS(Solution Architect/SysOps)
• Server-less/headless architecture
• Lambda, API Gateways, Kinesis, ElasticSearch, ElasticCache, Dynamo DB, Athena, AWS IoT
▪ Linux
▪ NoSQL Database(Dynamo DB preferred)
▪ Trouble ticketing tools(Jira Software & Jira Service Desk preferred)
o Ability to differentiate between application & platform issues and proven track record of taking them to closure
• Preferred
o Hands on experience on New Relic and AWS Cloudwatch tools
o Prior experience in operation support for IoT projects (50,000+ live devices) will be an added advantage
o ITIL certification
o Experience in AWS Cloud IoT Core platform
o L3 Support experience in addition to L2
Skills and
The candidate must have 1-3 years of experience performing following tasks for a tech company:
• Identify, qualify and cultivate new sales leads through subscribed databases, publicly available sources such as LinkedIn, events, referrals, and follow-up calls.
• Schedule and conduct qualification calls for prospects in a clear and compelling way with a high level of passion for our solutions.
• Conduct demo meetings and do regular follow ups with prospects to lead them towards closure
• Achieve monthly sales targets such as the number of demos scheduled, qualified opportunities, weekly activities, and appointment setting.
• Manage leads and develop strong relationships
Requirements:
• The candidate must have 1-3 years of experience performing above tasks for a SAAS company.
• This is work from office position. The office is located in Sector 68 Noida.
2+ years of experience developing web applications using J2EE.
2+ years of experience in Spring Boot.
Good knowledge of MicroServices.
Expertise developing enterprise-level web applications and RESTful APIs using MicroServices, with demonstrable production-scale experience.
Working experience in Industry Standard protocols related API Security including OAuth is a must.
Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.
Strong Shell scripting experience
Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.
Strong collaboration and communication skills within distributed project teams
Excellent written and verbal communication skills
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- Java Lead : 8-12 Years – GGN Location - NP : 60 Days max
- Experience on Full stack development and Microservices Architecture.
- Proven experience implementing distributed applications in a container environment (Docker/Kubernetes) along with considerable experience configuring and administrating Linux (or other Unix-like) systems Software engineering experience designing Enterprise Cloud Applications with Golang will be preferred
- Experience in any Databases like Postgres or any NoSQL DB like MongoDb
- Expertise in defining business architecture, business process definition & modelling, use cases, and requirements definition, and associated best practice processes for defining these artifacts
- Proven proficiency in grasping requirements and building illustrative features with minimal specifications
- Experience working in SAfe agile development environments.

Role:Full-Stack developer
Must have: Strong JavaScript Fundamentals
Qualifications:
2+ years of hands-on experience in writing secure, efficient, high-quality code and have a good understanding of JS.
Frontend:
- Develop frontend components on ReactJS with Redux as state management library
- Should have good knowledge of tailwind CSS
- Must have expertise in JavaScript, ES6, React-Redux, HTML/CSS
- Familiarity with build tools such as Webpack, Babel
- Experience with testing tools such as Jest
- Experience in web security and performance on mobile and desktop
- Familiarity with Git.
- Should be able to make mobile responsive designs
- Knowledge on PWA would be an added advantage
Backend:
- Develop backend APIs on Express.js and NodeJS
- Should be good with SQL database and perform DDL,DRL,DQL,DCL on database ,preferably PostgresDb.
- Should have familarity with ORM such as sequilize.
- Knowledge on server-less architecture is good
- Experience with monitoring tools web performance and caching techniques
- Experience working in agile methodology projects
- Should have knowledge of design patterns, design practices
- Should have the ability to design and write reusable code
- Ready to work in a challenging and fast-paced environment
- Experience in building Cloud Native applications
- Experience in test-driven development
What the candidate will do:
* Fast learner: We are looking for software engineers who thrive on learning new technologies and don't believe in one-size-fits- all solutions.
* A great teammate: Believe that you can achieve more on a team - that the whole is greater than the sum of its parts. You rely on other candidates feedback for continuous improvement.


• Development and unit testing of web application including front-end (SPA) and back-end (microservices),
maintenance & support of the same
• Provide assistance to Project Managers and Technical Leads in the planning of projects (eg provision of
estimates, risk analysis, requirements analysis, technical options)
• Software Design
• Involvement in full life cycle of projects (including requirement analysis and system design, development
and support if required)
• Support and work collaboratively with teams across areas of design, development, quality assurance and
operations
• Commit your knowledge and experience into team success
• Be prepared to travel (when needed) to work with other offices
• Attend meetings if required to discuss and demonstrate solutions at both technical and business level
• To be a single person responsible for overall technical health and Tech Ownership
• To be a knowledge keeper for product, its architecture, design and implementation details
• Provide overall mentorship, coaching and on-demand trainings to improve and unify development style
REQUIRED SKILLS AND EXPERIENCE
• 7+ years in application development
• Understanding the sense of OOP/OOD/DDD
• Using of OOP and patterns
• ASP.NET MVC experience
• Database experience (MS SQL, MongoDB, ElasticSearch or similar) and ORM technologies (LINQ, EF or similar)
• MSBuild
• Performance optimization
• Security design and implementation
• API design and development including RPC-like / REST
• Distributed message based application design and implementation
• TDD practices
• CI/CD practices
• HTML5/CSS3/JavaScript/TypeScript and AJAX experience
• SPA (Single Page Application) design and implementation (Angular, React, Vue.js or similar)
DESIRABLE SKILLS AND EXPERIENCE
• CQRS and Event Sourcing pattern Experience
• AWS-based development
• Serverless
• Docker
• .Net Core
• MongoDB
• ElasticSearch
• Knockout.js
• Vue.js
• Design and usability skills are a plus
• Multi-tenant application development experience is a huge plus
PERSONAL SKILLS
• Clever personality
• Strong spirit skills set: conflict resistant, self -motivated, result-oriented, responsible, honest, “open”,
courageous