CRM Developer - MS Dynamics

MANDATORY:

• Super Quality Data Architect, Data Engineering Manager / Director Profile
• Must have 12+ YOE in Data Engineering roles, with at least 2+ years in a Leadership role
• Must have 7+ YOE in hands-on Tech development with Java (Highly preferred) or Python, Node.JS, GoLang
• Must have strong experience in large data technologies, tools like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto etc.
• Strong expertise in HLD and LLD, to design scalable, maintainable data architectures.
• Must have managed a team of at least 5+ Data Engineers (Read Leadership role in CV)
• Product Companies (Prefers high-scale, data-heavy companies)

PREFERRED:

• Must be from Tier - 1 Colleges, preferred IIT
• Candidates must have spent a minimum 3 yrs in each company.
• Must have recent 4+ YOE with high-growth Product startups, and should have implemented Data Engineering systems from an early stage in the Company

ROLES & RESPONSIBILITIES:

• Lead and mentor a team of data engineers, ensuring high performance and career growth.
• Architect and optimize scalable data infrastructure, ensuring high availability and reliability.
• Drive the development and implementation of data governance frameworks and best practices.
• Work closely with cross-functional teams to define and execute a data roadmap.
• Optimize data processing workflows for performance and cost efficiency.
• Ensure data security, compliance, and quality across all data platforms.
• Foster a culture of innovation and technical excellence within the data team.

IDEAL CANDIDATE:

• 10+ years of experience in software/data engineering, with at least 3+ years in a leadership role.
• Expertise in backend development with programming languages such as Java, PHP, Python, Node.JS, GoLang, JavaScript, HTML, and CSS.
• Proficiency in SQL, Python, and Scala for data processing and analytics.
• Strong understanding of cloud platforms (AWS, GCP, or Azure) and their data services.
• Strong foundation and expertise in HLD and LLD, as well as design patterns, preferably using Spring Boot or Google Guice
• Experience in big data technologies such as Spark, Hadoop, Kafka, and distributed computing frameworks.
• Hands-on experience with data warehousing solutions such as Snowflake, Redshift, or BigQuery
• Deep knowledge of data governance, security, and compliance (GDPR, SOC2, etc.).
• Experience in NoSQL databases like Redis, Cassandra, MongoDB, and TiDB.
• Familiarity with automation and DevOps tools like Jenkins, Ansible, Docker, Kubernetes, Chef, Grafana, and ELK.
• Proven ability to drive technical strategy and align it with business objectives.
• Strong leadership, communication, and stakeholder management skills.

PREFERRED QUALIFICATIONS:

• Experience in machine learning infrastructure or MLOps is a plus.
• Exposure to real-time data processing and analytics.
• Interest in data structures, algorithm analysis and design, multicore programming, and scalable architecture.
• Prior experience in a SaaS or high-growth tech company.

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

Job Title : Backend Developer (.NET Core)

Experience : 2 to 5 Years

Work Environment :

• Hybrid model : Minimum 3 days/week from office
• Office Location : Hauz Khas, Delhi
• Flexible working hours based on project needs

Job Summary :

We are looking for a skilled and motivated Backend Developer with 2–5 years of experience, proficient in .NET Core and experienced with cloud platforms (AWS preferred or Azure).

You will be responsible for building scalable backend services and RESTful APIs, integrating with cloud components, and ensuring robust data handling.

Key Responsibilities :

• Design, develop, and maintain robust backend systems using .NET Core 6 or above.
• Develop and manage Web APIs for frontend and third-party integrations.
• Work with cloud infrastructure (preferably AWS: Lambda, EventBridge, SQS, CloudWatch, S3; or Azure: AppService, Functions, AzureSQL, EventHub, Blob Storage).
• Work with databases such as SQL Server, PostgreSQL, and tools like PGAdmin.
• Utilize Entity Framework Core, Dapper, or equivalent ORM tools.
• Collaborate using Git or TFS for version control.
• Develop, debug, and maintain code in Visual Studio.
• Write optimized and scalable SQL queries and stored procedures.
• Participate in code reviews and maintain high code quality.

Required Skills :

• Proficient in .NET Core 6+.
• Experience with RESTful API development.
• Strong command of SQL and relational databases.
• Familiarity with cloud platforms (AWS preferred, Azure acceptable).
• Good understanding of Git/TFS.
• Hands-on experience with tools like Visual Studio, SQL Server, PGAdmin.
• ORM experience with Entity Framework Core, Dapper, or similar.

Nice to Have :

• Exposure to asynchronous processing or event-driven architecture.
• Experience working with Cursor-based data fetching or streaming.

Job Summary 

We are looking for a skilled Java + Cloud Developer to design, develop, and maintain high-performance applications. The ideal candidate will have strong expertise in Core Java, Spring Framework, multithreading, and database management, along with exposure to cloud platforms and containerization technologies. 

Job Title: Java + Cloud Developer 

Location: Pune / Mumbai / Bangalore  

Experience Level: 4-8 

Employment Type: Full-time 

Key Responsibilities 

• Design, develop, and maintain scalable Java applications using Core Java, Spring Framework, JDBC, and multithreading concepts. 
• Implement and integrate database solutions using relational and NoSQL databases. 
• Utilize JDBC for database connectivity and manipulation. 
• Work with cloud platforms such as Azure or GCP; experience with DevOps practices is an added advantage. 
• Develop, deploy, and manage applications using containerization technologies (Docker, Kubernetes). 
• Debug and troubleshoot applications through log analysis and monitoring tools. 
• Collaborate with cross-functional teams to ensure seamless integration between multi-service components. 
• Handle large-scale data processing tasks effectively; hands-on experience with Apache Spark is a plus. 
• Apply Agile methodologies (Scrum/Kanban) in daily development activities. 
• Continuously research and adopt new technologies to improve development processes and methodologies. 

Required Skills & Qualifications 

• Strong proficiency in Core Java (Java 8 or higher) with a deep understanding of threading and concurrent programming. 
• Solid experience with the Spring Framework and its various modules (Spring Boot, Spring MVC, Spring Data, etc.). 
• Experience with RDBMS (e.g., MySQL, PostgreSQL, Oracle) and NoSQL databases (e.g., MongoDB, Cassandra). 
• Basic understanding of cloud platforms (Azure, GCP, or AWS). 
• Knowledge of DevOps practices (CI/CD, version control, monitoring tools) is a plus. 
• Familiarity with Docker and Kubernetes for application deployment and scaling. 
• Strong analytical and problem-solving skills. 
• Good communication skills and ability to work in a collaborative environment. 

Preferred Qualifications 

• Hands-on experience with Apache Spark for big data processing. 
• Exposure to microservices architecture and API integrations. 
• Familiarity with log monitoring tools (ELK, Splunk, etc.). 

Note : Serving Notice OR 30 Days NP

We are seeking an experienced Senior Java Developer specializing in Spring Boot and Apache Camel to join our team. This individual will be responsible for designing, developing, and implementing robust, scalable, and high-performance applications. You will work on complex projects and integrations, leveraging Spring Boot and Apache Camel to streamline business processes and message routing.

Key Requirements:

• 5+ years of experience in Java Development, specifically with Spring Boot.
• Proven experience in using Apache Camel for integrating distributed systems.
• Solid understanding of microservices architecture and RESTful API development.
• Proficiency in Java-based middleware technologies.
• Strong knowledge of message queues (e.g., RabbitMQ, ActiveMQ, Kafka) and their integration with Apache Camel.
• Experience with cloud services such as AWS, Azure, or GCP is a plus.
• Familiarity with CI/CD pipelines and automated deployment processes.
• Experience with Agile development methodologies.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills, both written and verbal.

Bonus Skills:

• Experience with Docker and Kubernetes for containerization and orchestration.
• Knowledge of Apache Kafka for event streaming.
• Experience with modern development tools like Git, Jenkins, and JIRA.

What We Offer:

• A dynamic and collaborative work environment.
• Opportunities for career advancement and skill development.
• Flexible working hours and the ability to work remotely.
• Competitive salary and benefits.

As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

• Hands-on with contemporary javaScript frameworks(React.js / Angular.js)
• Hands-on with UI layouts, SASS, LESS, Bootstrap
• Developed reusable components and libraries for frontend.
• Frontend optimization techniques to reduce latencies
• Frontend optimization for SEO
• Excellent written and verbal communication skills, design thinking
• Practical experience with engineering best practices

Responsibilities

• Build desktop and mobile web applications using contemporary javascript frameworks
• Actively participate in design and code reviews to build robust applications and prototypes
• Explore and design simple and intuitive consumer experiences
• Work closely with Product Managers, UX designers, and back-end engineers to implement frontend solutions
• Build reusable code and libraries for future use, focus on long term code maintainability
• Work in a fast-paced and agile development environment