Systems Engineer/DevOps Engineer

Job Title : DevOps / Infrastructure Engineer

Experience : 3+ Years

Location : Gurugram Sector 48

Work Mode : 6 Days WFO (Monday to Saturday) / 01st & 03rd Saturdays are off

Employment Type : Full-time

Role Overview :

We are looking for a DevOps / Infrastructure Engineer with strong hands-on experience in Linux administration, Jenkins, Docker, networking, bare-metal servers, AWS, Redis, and MongoDB. The candidate should be capable of independently troubleshooting infrastructure, deployment, networking, and application-related issues in production environments.

Mandatory / Non-Negotiable Skills :

• Strong hands-on experience with Linux Administration & Troubleshooting.Strong experience with Jenkins and CI/CD pipelines.
• Hands-on experience with Docker and containerized environments.
• Strong understanding of Networking concepts – TCP/IP, DNS, HTTP/HTTPS, ports, routing, firewalls, load balancing, etc.
• Hands-on experience with Bare Metal Servers / Server Administration.
• Strong hands-on experience with AWS (EC2, VPC, IAM, Security Groups, Load Balancers, S3 & CloudWatch)
• Working knowledge of Redis
• Working knowledge of MongoDB
• Strong production troubleshooting and incident-resolution skills

Key Responsibilities :

• Manage, configure, monitor, and troubleshoot Linux and bare-metal servers
• Build, maintain, and troubleshoot Jenkins CI/CD pipelines
• Deploy, manage, and troubleshoot applications using Docker
• Manage and troubleshoot AWS infrastructure and services
• Configure and maintain networking, security groups, firewalls, ports, and connectivity
• Support and maintain Redis and MongoDB environments
• Perform server health checks, log analysis, performance troubleshooting, and incident resolution
• Work closely with development teams to support application deployments
• Identify root causes of infrastructure and production issues and implement preventive solutions
• Maintain infrastructure security, availability, and reliability
• Automate repetitive operational tasks wherever possible

Required Candidate Profile :

• 3+ years of relevant experience in DevOps, Infrastructure, System Administration, or related roles.
• Strong hands-on / production experience with all mandatory technologies.
• Good understanding of Linux systems and infrastructure.
• Strong troubleshooting and problem-solving abilities.
• Ability to take ownership of production infrastructure and deployment issues.
• Good communication and collaboration skills.

DevOps / Infrastructure Engineer

Location: Chennai

Experience: 5+ Years

Role: DevOps / Infrastructure Engineer

Job Description

We are looking for an experienced DevOps / Infrastructure Engineer with strong hands-on experience in Linux administration, containerization, Kubernetes, automation, monitoring, and troubleshooting.

Mandatory Skills

• 5+ years of experience in DevOps / Infrastructure Administration
• Strong hands-on experience with Linux Administration
• Experience with Docker and Kubernetes
• Monitoring tools: AppDynamics, Prometheus, Grafana
• Strong Shell Scripting / Python Scripting skills
• Hands-on experience with Ansible 4.1
• Strong troubleshooting and problem-solving skills
• Experience in infrastructure/application monitoring and production support
• Good understanding of DevOps practices and automation

Key Responsibilities

• Manage and support Linux-based infrastructure and production environments.
• Deploy, manage, and troubleshoot applications using Docker and Kubernetes.
• Develop and maintain automation scripts using Shell/Python.
• Automate infrastructure and configuration management using Ansible.
• Monitor applications and infrastructure using AppDynamics, Prometheus, and Grafana.
• Perform root-cause analysis and resolve infrastructure/application issues.
• Handle incidents, troubleshoot performance issues, and ensure system availability.
• Collaborate with development and operations teams to improve deployment and operational processes.

Job Description

Position Title: System Administrator

Employment Type: Full-Time, Permanent

Department: Research and Development

Reports To: R&D Manager, India Development Centre

Work from Office; No Remote; No Hybrid

About the Company

We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.

Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.

Job Summary

We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.

The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.

Key Responsibilities

• Install, configure, maintain, and troubleshoot Windows and Linux servers.
• Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
• Perform server monitoring, patching, updates, backup checks, and basic security administration.
• Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
• Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
• Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
• Monitor antivirus/endpoint security and ensure systems are updated and secure.
• Maintain IT inventory, system documentation, and helpdesk/ticket records.
• Coordinate with vendors and escalate infrastructure issues when required.
• Support virtualization, cloud, backup, and disaster-recovery activities as needed.

Required Skills

• Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
• Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
• Desktop/laptop hardware and software troubleshooting
• Basic networking: TCP/IP, LAN, Wi-Fi, VPN
• Backup, patch management, antivirus, and system monitoring
• Good troubleshooting, communication, and documentation skills
• Qualification
• Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
• Preferred
• Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.

Key Responsibilities

Platform Monitoring and Reliability

• Monitor the health and performance of EDM’s advertiser, publisher, broker, and internal platforms.
• Maintain monitoring, alerting, logging, and system-health dashboards.
• Investigate platform outages, degraded performance, failed transactions, delayed data, and integration errors.
• Respond to production incidents and coordinate resolutions with the appropriate engineers and vendors.
• Perform root-cause analysis and document corrective and preventive actions.
• Help maintain defined uptime, response-time, recovery-time, and system-reliability targets.
• Identify recurring problems and recommend permanent solutions.

Cloud Infrastructure and Systems Operations

• Maintain and support cloud infrastructure, servers, databases, networks, storage, and production environments.
• Support development, staging, and production environments.
• Assist with infrastructure scaling, system upgrades, patching, backups, and disaster recovery.
• Monitor cloud usage and help control infrastructure and technology costs.
• Maintain access controls, service accounts, certificates, domain configurations, and environment variables.
• Ensure production systems are properly documented and recoverable.

Deployment and Release Support

• Support safe and consistent application deployments.
• Maintain or improve continuous integration and deployment workflows.
• Coordinate release schedules, deployment validation, rollback procedures, and post-release monitoring.
• Help engineering teams identify configuration or infrastructure problems before releases reach production.
• Maintain deployment documentation, technical checklists, and change logs.
• Reduce manual deployment work through automation.

API and Integration Support

• Monitor and troubleshoot third-party APIs, webhooks, postbacks, dialer connections, CRM integrations, payment systems, tracking platforms, and compliance services.
• Investigate failed lead deliveries, missing postbacks, duplicate records, delayed reporting, and authentication problems.
• Support ping-post, real-time bidding, call-routing, SIP, and data-transfer workflows.
• Work with advertisers, publishers, and vendors to diagnose technical integration problems.
• Create clear documentation for common integration methods and troubleshooting procedures.
• Develop alerts that identify integration failures before clients report them.

Call and Lead Operations

• Monitor call-routing, tracking, recording, attribution, and disposition systems.
• Investigate calls that fail to route, connect, record, track, or report correctly.
• Support number provisioning, routing rules, caps, schedules, geographic restrictions, buyer availability, and failover logic.
• Validate that leads, calls, and transactions are properly attributed to the correct advertiser, publisher, campaign, and payout.
• Assist with discrepancies involving call duration, billable events, conversions, payouts, and reporting.
• Help protect revenue by identifying technical leakage and delivery failures.

Data and Reporting Support

• Monitor data pipelines, scheduled jobs, reporting processes, and database performance.
• Investigate discrepancies between platform reporting, billing records, payment records, and third-party systems.
• Write and maintain database queries for troubleshooting, validation, and operational reporting.
• Assist with data corrections using controlled and documented procedures.
• Support dashboards and operational alerts for revenue, margin, consumption, conversion, and platform activity.
• Maintain appropriate controls around production data access and modification.

Security and Access Management

• Support role-based access controls, multifactor authentication, audit logging, encryption, and secure system configuration.
• Provision and remove employee, contractor, client, and vendor access.
• Monitor suspicious activity and report potential security incidents.
• Assist with vulnerability remediation, security reviews, access audits, and incident-response procedures.
• Protect consumer, advertiser, publisher, employee, and company information.
• Follow company policies for credentials, production access, sensitive data, and change management.

Automation and Process Improvement

• Automate repetitive operational tasks using scripts, workflows, APIs, and infrastructure tools.
• Reduce manual work associated with monitoring, deployments, reporting, reconciliation, onboarding, and support.
• Build internal tools that improve visibility and response times.
• Identify operational bottlenecks that affect revenue, margin, client satisfaction, or employee productivity.
• Maintain clear runbooks and standard operating procedures for recurring technical tasks.

Technical Support and Documentation

• Serve as an escalation point for complex platform and integration issues.
• Translate technical problems into clear explanations for nontechnical teams.
• Create and maintain architecture diagrams, system inventories, runbooks, troubleshooting guides, and incident reports.
• Track incidents and technical requests through completion.
• Document known issues, temporary workarounds, permanent resolutions, and system dependencies.
• Participate in an on-call rotation for urgent production incidents.

First 90-Day Priorities

The successful candidate will be expected to:

• Learn EDM’s platforms, infrastructure, integrations, call-routing systems, reporting processes, and revenue workflows.
• Document critical systems, dependencies, credentials ownership, vendor contacts, and escalation procedures.
• Review existing monitoring, alerting, backups, access controls, and deployment procedures.
• Establish baseline metrics for uptime, incident volume, response time, recovery time, deployment success, and integration failures.
• Resolve high-priority recurring production and integration issues.
• Improve alerting for call-routing failures, API errors, delayed data, failed jobs, and reporting discrepancies.
• Create runbooks for the company’s most common and highest-risk technical incidents.
• Identify at least three meaningful automation or cost-saving opportunities.
• Participate in production support and demonstrate ownership of incidents through resolution.

Performance Expectations

Success will be measured by:

• Platform uptime and reliability
• Mean time to acknowledge and resolve incidents
• Reduction in recurring production problems
• Deployment success and rollback rates
• API, postback, webhook, and call-routing reliability
• Reporting and data accuracy
• Backup and recovery readiness
• Quality of technical documentation
• Security and access-control compliance
• Reduction in manual operational work
• Infrastructure costs relative to platform volume
• Responsiveness to internal teams, clients, and technical partners

Required Qualifications

• Three or more years of experience in operations engineering, DevOps, site reliability engineering, cloud infrastructure, systems administration, or production support.
• Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Experience supporting Linux-based production environments.
• Working knowledge of networking, DNS, SSL certificates, firewalls, load balancing, and application security.
• Experience with relational databases and SQL.
• Experience troubleshooting REST APIs, webhooks, authentication, and third-party integrations.
• Familiarity with monitoring, logging, alerting, and incident-management tools.
• Experience with scripting languages such as Python, Bash, JavaScript, or PowerShell.
• Understanding of source control, deployment pipelines, and release management.
• Strong troubleshooting, documentation, and communication skills.
• Ability to prioritize incidents based on business and revenue impact.
• Availability to participate in an on-call rotation.

Preferred Qualifications

• Experience in ad-tech, mar-tech, affiliate marketing, lead generation, pay-per-call, telecommunications, or SaaS.
• Familiarity with SIP, VoIP, dialers, call-tracking platforms, routing systems, and phone-number provisioning.
• Experience with containers, infrastructure as code, and automated deployment tools.
• Experience with Docker, Kubernetes, Terraform, GitHub Actions, or similar technologies.
• Familiarity with payment processing, usage-based billing, reconciliation, and commission systems.
• Experience working with real-time bidding, ping-post, lead distribution, or high-volume transactional systems.
• Understanding of TCPA-related controls, consent records, DNC suppression, data privacy, or regulated marketing environments.
• Experience with security audits, disaster-recovery testing, and compliance documentation.

Ideal Candidate

The ideal candidate:

• Takes ownership instead of waiting for someone else to fix the problem.
• Remains calm and methodical during high-impact incidents.
• Understands the difference between applying a temporary fix and eliminating a root cause.
• Communicates technical problems clearly and directly.
• Recognizes that production reliability is a business and revenue responsibility.
• Automates repetitive work whenever practical.
• Documents systems so the company is not dependent on one person’s memory.
• Protects security and stability without creating unnecessary bureaucracy.
• Is comfortable working in a fast-moving entrepreneurial environment.
• Can manage competing priorities while maintaining attention to detail.

Job Title : DevOps Engineer – Linux, AWS & Infrastructure

Experience : 3+ Years

Location : Sector 48, Gurgaon

Work Mode : 6 Days WFO – Monday to Saturday

Week Off : 01st & 03rd Saturday Off

Employment Type : Full-Time

Job Summary :

We are looking for a DevOps Engineer with strong hands-on experience in Linux, Networking, Server Administration, AWS, CI/CD, Containers, Kubernetes, and Infrastructure Automation. The ideal candidate should have strong troubleshooting skills, production ownership, and the ability to manage and automate infrastructure reliably.

Key Responsibilities :

• Manage and troubleshoot Linux servers, bare-metal infrastructure, and server environments.
• Perform system administration, networking, performance monitoring, and production troubleshooting.
• Design, maintain, and optimize Jenkins-based CI/CD pipelines and deployment workflows.
• Manage Docker containers and Kubernetes environments.
• Work with AWS Cloud services, infrastructure, security, and deployment environments.
• Monitor system health, application performance, logs, and infrastructure using appropriate monitoring and logging tools.
• Implement and maintain Infrastructure as Code (IaC) using tools such as Terraform or CloudFormation.
• Automate repetitive operational tasks using Python, Bash, Shell scripting, or similar technologies.
• Implement infrastructure and application security, access controls, patching, and hardening.
• Investigate production incidents, perform root-cause analysis (RCA), and drive issues to resolution.
• Take end-to-end ownership of infrastructure reliability, availability, and operational issues.
• Collaborate with development and other engineering teams to improve deployment, scalability, and system reliability.

Mandatory Skills :

Linux & Networking | Bare Metal / Server Administration | Jenkins / CI-CD | Docker / Containers | AWS Cloud | Kubernetes | Git | Monitoring & Logging | Security | Infrastructure as Code (IaC) | Automation / Scripting | Production Troubleshooting & Ownership

Preferred Skills :

• Strong understanding of TCP/IP, DNS, HTTP/HTTPS, SSH, load balancing, and networking fundamentals.
• Hands-on experience with Terraform / CloudFormation.
• Experience with Prometheus, Grafana, ELK / EFK, CloudWatch, or similar monitoring / logging tools.
• Good understanding of Linux performance troubleshooting, processes, memory, disk, networking, and file systems.
• Experience handling production incidents, RCA, deployments, and system reliability.
• Exposure to cloud security, IAM, secrets management, and server hardening.

What We’re Looking For :

• 3+ years of hands-on experience in DevOps / SRE / Infrastructure Engineering.
• Strong practical knowledge rather than certification-based/theoretical understanding.
• Good troubleshooting and analytical skills.
• Strong sense of ownership and accountability for production systems.
• Comfortable working in a 6-day work-from-office environment.

* Deploy and maintain company websites and HRM Cloud applications.

* Configure and manage cloud servers and Linux environments.

* Set up CI/CD pipelines using GitHub/GitHub Actions.

* Configure domains, DNS, SSL certificates, and HTTPS.

* Deploy frontend, backend/API, and database services.

* Configure production and staging environments.

* Manage Docker containers where required.

* Monitor server performance, uptime, logs, and application health.

* Implement regular database and server backups.

* Maintain security, access controls, firewalls, and server permissions.

* Troubleshoot deployment, server, network, and application issues.

* Work closely with Full-Stack Developers and QA teams.

* Maintain deployment documentation and technical procedures.

Required Skills

* AWS / Azure / DigitalOcean or equivalent cloud platform

* Linux server administration

* Git & GitHub

* CI/CD and GitHub Actions

* Docker

* Nginx / Apache

* DNS & domain configuration

* SSL/TLS and HTTPS

* Database deployment and backup

* Basic networking and security

* Monitoring and troubleshooting

* Experience deploying web applications to production

Preferred Skills

* Kubernetes

* Terraform / Infrastructure as Code

* Cloud security

* Load balancing

* Redis / caching

* PostgreSQL / MySQL / MongoDB

* Experience with Node.js, React, PHP/Laravel, or .NET applications

What We Offer

* Opportunity to work on HRM Cloud and SaaS products

* Exposure to real-world cloud infrastructure and production systems

* Remote/hybrid working opportunity

* Growth opportunities within the technology team

* Opportunity to work with an international product-focused company

How to Apply

Send your CV,GitHub profile, LinkedIn profile, and details of your previous cloud/DevOps projects.

Subject: Application – DevOps & Cloud Engineer

Job Summary

We are looking for an experienced SRE / DevOps Engineer with strong expertise in production support, site reliability engineering, cloud infrastructure, automation, and monitoring. The candidate should have experience maintaining highly available systems, troubleshooting production issues, and improving infrastructure reliability and performance.

Mandatory Skills

• Site Reliability Engineering (SRE)
• DevOps Engineering
• Production Support
• Linux Administration
• Cloud Infrastructure (AWS / Azure / GCP)
• Kubernetes and Docker
• CI/CD pipelines
• Monitoring and Observability
• Scripting using Python / Shell
• Incident Management and Root Cause Analysis

Key Responsibilities

• Monitor and maintain the availability, reliability, and performance of applications and infrastructure.
• Handle production incidents, troubleshoot issues, and perform root cause analysis.
• Manage and automate infrastructure deployment and operational tasks.
• Work with CI/CD pipelines and container orchestration platforms.
• Implement monitoring, alerting, and observability solutions.
• Collaborate with development and operations teams to improve system reliability.
• Support cloud infrastructure, Linux environments, and production deployments.
• Identify recurring issues and implement preventive measures to reduce downtime.

Jr Platform Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 0.6-2 years

Shift Timing: 2 PM to 11 PM IST

About Company

It is driving the electric mobility revolution through cutting-edge software, infrastructure, and professional services. Our technology empowers utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale safely, efficiently, and sustainably. With a global footprint spanning three continents and operations in 13 countries, we are passionate about shaping the future of sustainable transport.

Operating over 70,000 charge points globally,It is driving the transition toward cleaner, smarter, and more efficient mobility. The India team serves as a critical operational hub, supporting global platforms focused on decarbonization, digitalization, and scalable infrastructure growth.

At this company, we value purpose-driven individuals who want to make a meaningful impact and help create a cleaner, smarter, and more connected world.

Role Overview

It is seeking a  TechOps Engineer! We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. It engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:  

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule) 
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization. 
•  Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
•  Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support  teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.  

What We’re Looking For: 

Basic Qualifications and skills

• Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
• Overall 1+ years of experience as a Site Reliability Engineer, DevOps/ Technical project coordinator role.
• Proven experience of DevOps, SRE, or Technical Project Coordination with IoT or connected devices based platforms.
• Hands-on experience with cloud platforms such as AWS and Infrastructure as Code (IaC) tools such as Terraform.  
• Experience with incident management and on-call best practices. Provide support to on call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset. 
• Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written). 
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.
• 
  

 Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

We are looking for an experienced Application Support Engineer with strong expertise in Linux/Unix, Networking, Routing, Load Balancing, and Production Support. The ideal candidate should have hands-on experience troubleshooting application and infrastructure issues using enterprise monitoring and observability tools such as Splunk, Grafana, and AppDynamics.

Key Responsibilities

• Provide L2/L3 production support for enterprise applications and infrastructure.
• Troubleshoot application, Linux/Unix, network, routing, and connectivity-related issues.
• Monitor application and infrastructure health using Splunk, Grafana, and AppDynamics.
• Analyze alerts, logs, performance metrics, and system behavior to identify issues.
• Troubleshoot routing, load balancing, connectivity, and network-related problems.
• Perform incident investigation, troubleshooting, and root cause analysis.
• Coordinate with Network, Infrastructure, Application, and other technical teams for issue resolution.
• Handle production incidents and ensure timely resolution within defined SLAs.
• Participate in problem management and identify recurring issues.
• Perform application health checks and proactively identify potential failures.
• Maintain troubleshooting guides, runbooks, and operational documentation.
• Support planned changes, deployments, and maintenance activities.

Must-Have Skills

Application Support

Linux / Unix

Networking

Routing

Load Balancing

Splunk

Grafana

AppDynamics

Production Support

Incident Management

Troubleshooting

Required Skills & Tools

• 4–6 years of experience in Application / Production Support.
• Strong hands-on experience with Linux/Unix administration and troubleshooting.
• Good understanding of TCP/IP, networking, routing, and connectivity concepts.
• Practical experience troubleshooting load balancing issues.
• Hands-on experience with monitoring and observability tools such as Splunk, Grafana, or AppDynamics.
• Strong log analysis and troubleshooting skills.
• Experience handling production incidents and working within SLA-driven environments.
• Strong communication and coordination skills.

Preferred Experience

• Exposure to ITIL processes including Incident, Problem, and Change Management.
• Experience with scripting/automation using Shell or Python.
• Exposure to cloud environments is an added advantage.
• Experience supporting enterprise-scale applications and infrastructure.

Key Competencies

• Strong analytical and troubleshooting skills.
• Ability to work under pressure during critical production incidents.
• Strong ownership and accountability.
• Excellent communication and stakeholder management.
• Ability to work collaboratively with global technical teams.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.

AWS / Kubernetes / OpenShift / Linux – Job Description

Role: Cloud / DevOps Engineer

Experience: 4–8 Years

Location: Bangalore

Mandatory Skills: AWS, Kubernetes, OpenShift, Linux

Job Summary

Looking for a Cloud/DevOps Engineer with strong hands-on experience in AWS, Kubernetes, OpenShift, and Linux. The candidate will be responsible for managing cloud infrastructure, container platforms, deployments, monitoring, and troubleshooting.

Key Responsibilities

• Manage and support AWS cloud infrastructure and services.
• Deploy and manage applications using Kubernetes and OpenShift.
• Perform Linux administration, troubleshooting, and issue resolution.
• Monitor application and infrastructure health and resolve production issues.
• Work on containerized applications and deployments.
• Support scaling, configuration, upgrades, and maintenance of Kubernetes/OpenShift environments.
• Troubleshoot cloud, container, and Linux-related issues.
• Collaborate with development and operations teams for deployments and releases.
• Follow security, availability, and operational best practices.

Mandatory Skills

• Strong hands-on experience in AWS
• Good experience with Kubernetes
• Hands-on experience in OpenShift
• Strong Linux administration and troubleshooting skills
• Experience in cloud/container environment support
• Good production troubleshooting and incident management skills