Sales Executive

We are seeking a dedicated and technically skilled Printer Support Engineer to provide hardware and software support for our USA-based operations. This role is responsible for troubleshooting, repairing, configuring, and maintaining printers and print management systems to ensure minimal downtime and high service availability.

The ideal candidate must be comfortable working night hours and supporting users across multiple U.S. time zones.

Key Responsibilities

Hardware Support

• Install, configure, and maintain network and standalone printers.
• Diagnose and repair printer hardware issues (paper jams, rollers, fusers, print heads, etc.).
• Perform preventive maintenance and component replacements.
• Coordinate warranty repairs and vendor escalations.
• Maintain spare parts inventory and service records.

Software & System Support

• Install, configure, and troubleshoot printer drivers.
• Resolve printing issues in Windows and macOS environments.
• Configure network printers (TCP/IP, shared printers, print servers).
• Support print management and secure printing solutions.
• Assist with driver compatibility and firmware updates.

Network & Infrastructure Support

• Troubleshoot LAN/WAN printing issues.
• Resolve IP conflicts, connectivity failures, and access permissions.
• Support printer integration with Active Directory and enterprise systems.

User & Ticket Support

• Log, track, and resolve incidents using ticketing systems
• Maintain documentation of recurring issues and solutions.
• Ensure timely resolution within defined service levels.

Required Qualifications

• Associate or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• 2+ years of experience in printer hardware and software support.
• Strong troubleshooting skills in printer repair and diagnostics.
• Experience with Windows OS, macOS, and basic networking.
• Willingness to work night shifts aligned with U.S. time zones.

Preferred Qualifications

• Experience supporting enterprise printer brands such as HP, Canon, Epson, or Xerox.
• Familiarity with print servers and print management tools.
• Knowledge of TCP/IP, DNS, DHCP, and VPN troubleshooting.
• Experience working in SLA-driven environments.

Key Competencies

• Strong analytical and troubleshooting skills
• Customer-focused approach
• Excellent communication skills (verbal and written)
• Ability to manage multiple support tickets efficiently

Senior Systems Administrator JD – VPN

As a Senior Systems Administrator, you will be working to enhance and support the VPN, DNS and proxy infrastructure of a highly distributed network of systems that serve as the backbone of global VPN platforms. Your primary role will be to improve performance, create new solutions for scalability and enhance existing processes.

Professional Experience

• Senior-level Linux system administration in high-traffic, fault-tolerant environments (typically 5-7 years).
• Recent team lead or mentoring responsibility.

Technical Expertise

• Deep Linux knowledge (CentOS/RHEL or similar), strong command-line proficiency.
• Virtualization: KVM / QEMU.
• Containers & orchestration: Docker; Swarm/Kubernetes (EKS, ECS).
• Scripting & automation: Bash and Python.
• Experience with several of the following: Salt / Salt Stack, Ansible, Puppet, Terraform, Vault.
• CI/CD: GitLab pipelines and related tooling.
• Hands-on with tools such as: Prometheus, Grafana, Nagios, Elasticsearch, Logstash, Kibana (ELK).
• Datacenter infrastructure and performance tuning for optimal system health.

Networking & Security

• Strong understanding of TCP/IP, HTTP, DNS, routing, and packet analysis.
• Firewall and traffic control: iptables / ipsets.
• VPN protocols and proxy technologies: WireGuard, OpenVPN, StrongSwan.

Personal Attributes

• Self-starter who enjoys working independently and close collaboration with peers with minimal supervision.
• Eager problem solver who actively seeks process and performance improvements.
• Comfortable reading and writing technical documentation in English; day-to-day team communication is in English
• Service-oriented teammate with excellent verbal and written communication skills; able to convey complex technical concepts to non-technical stakeholders.

Desired (Nice-to-Have)

• Experience administering Elasticsearch/Grafana/Kibana clusters at scale.
• Familiarity with formal change-management policies and processes.
• Demonstrated success supporting or evolving multiple customer-facing security products.

Key Responsibilities

• Design, enhance, and maintain internet-security platforms (VPN, DNS, proxy) through robust tooling and automation.
• Augment system monitoring for better availability, visibility, alerting, and proactive capacity planning.
• Investigate, troubleshoot, and resolve production incidents surfaced by internal monitoring or external reports.
• Participate in architecture and design discussions to define scalable solutions for new and existing services.
• Deliver project work for new business initiatives: environment build-out, infrastructure upgrades, product enhancements, and new-feature rollouts.
• Collaborate with peers on complex technical challenges while also executing individual contributor tasks.
• Participate in an 1-in-5 on-call rotation covering evenings, weekends, and holidays as business needs dictate.

Ideal Candidate

• Bachelor's degree in Accounting or Finance.
• CA dropout with corporate experience will be preferred.
• 2+ years of experience in a general accounting role.
• Strong understanding of accounting principles and GAAP.
• Expert in Microsoft Excel (including pivot tables and vlookups).
• Experience with accounting software (e.g., QuickBooks, Tally, etc) preferred.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work remotely with his/her own laptop and stable internet.

•  Development using .net core
•  Requirement understanding and getting on client calls
•  Work closely with the nearshore developer
•  Perform code reviews and unit testing as planned
•  Participate in peer reviews.

•  Strong knowledge on C#, .net core 5 and Entity Framework
•  Knowledge on PostgreSQL
•  Web API, building Microsoft .NET-based web or Enterprise applications
•  Experience in building and consuming Asp.NET MVC & Web API or REST API  using 
• jQuery, JSON, AJAX, Asp.net Web Services.

•  Knowledge on Docker and Kubernetes
•  Knowledge on AutoMapper

Primary Skills:

Linux – Ubuntu Administration, Git, Gerrit, Jenkins Administration, Cloud services (Preferred AWS) Apache, Ansible, Python, Postgresql, Rabbit MQ, CloudWatch AWS, CFT in AWS

Additional Skills Required:

• Should have experience working with Jenkins, Git, Gerrit
• Should have Good understanding of AWS Security and execution.
• Should have Good python skills
• Should have experience of working with GIT, Gerrit, Jira, Confluence,
• Exposure to messaging systems Rabbit MQ
• Exposure to Html, Groovy, Javascript, shell scripting
• Exposure to Kibana, Provisioning, capacity planning and performance analysis at various levels
• Exposure to Android skills.
• Should have experience in working with cloud-native architecture.
• Experience with log stash and elastic search
• Expert in Full Stack design technique as well as experience working across large environments with multiple operating systems/infrastructure for large-scale programs
• May be recognized as a leader in Agile and cultivating teams working in Agile frameworks
• Strong understanding of techniques such as Continuous Integration, Continuous Delivery, Test Driven Development, Cloud Development, resiliency, security
• Stays abreast of cutting edge technologies/trends and uses experience to influence application of those technologies/trends to support the business
• Experience on Modelling and Provisioning cloud infrastructure using AWS CloudFormation

Key Responsibilities:

• Perform a Technical Lead role for DevOPs development and support teams.
• Need to communicate & coordinate with both offshore and onsite teams
• Should translate business requirements into project plans and workable item/activities
• Have a thorough understanding of software development lifecycle and the ability to implement software following the structured approach.
• Need to perform in-depth technical reviews of project deliverables and ensure it should be defect free (minimize post release defects).
• Understand the current applications and technical architecture and improvise them as needed.
• Stay abreast of new technologies, methods to optimize development process and latest SDKs, testing tools etc

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a Cloud Engineer, you will understand the overall movement of data in the entire platform, find bottlenecks,define solutions, develop key pieces, write APIs and own deployment of those. You will work with internal and external development teams to discover these  opportunities and to solve hard problems. You will also guide engineers in solving the complex problems, developing your acceptance tests for those and reviewing the work and

the test results.

What you will do

• End to End Complete RHOSP Deployment (Under and Overcloud) considered as a NFVi Deployment

• Installing Red Hat’s OpenStack technology using the OSP-director

• Deploying a Red Hat OpenStack Platform based on Red Hat's reference architecture

• Deploying managed hosts with required OpenStack parameters

• Deploying Three (3) Node Highly available (HA) Controller Hosts using Pacemaker and HAP Roxy

• Deploying all the supplied compute hosts that will be hosting multiple VNFs (SRIOV & DPDK)

• Implementing CEPH

• Integrate Software-defined storage (CEPH) with RHOSP, Red Hat OpenStack Platform Operation Tools as

           per Industry standard & best practices

• Detailed Network configuration and implementation using Neutron networking - (VXLAN) network type

           and Modular Layer 2 (ML2) Open Switch plugin

• Integrating Monitoring Solution with RHOSP

• Design and deployment of common Alarm and Performance Management solution

• Red Hat OpenStack management & monitoring

• VM Alarm and Performance management

• Cloud Management Platform will be configured for day-to-day operational tools to measure uponCPU/Mem/Network utilization etc. from VM level

• Baseline Security Standard) & VA (Vulnerability Assessment) for RHOSP.

Additional Advantage:

• Deep understanding of technology and passionate about what you do.

• Background in designing high performant scalable software systems with strong focus to optimize hardware cost.

• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment.

• Strong commitment to get the most performance out of a system being worked on.

• Prior development of a large software project using service-oriented architecture operating with real time constraints. 

What's In It for You

• You will get a chance to work on cloud-native and hyper-scale products

• You will be working with industry leaders in cloud.

• You can expect a steep learning curve.

• You will get the experience of solving real time problems, eventually you become a problem solver.

Benefits & Perks

• Competitive Salary

• Health Insurance

• Open Learning - 100% Reimbursement for online technical courses.

• Fast Growth - opportunities to grow quickly and surely

• Creative Freedom + Flat hierarchy

• Sponsorship to all those employees who represent company in events and meet ups.

• Flexible working hours

• 5 days week

• Hybrid Working model (Office and WFH)

Our Hiring Process

Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)

• Initial Resume screening call with our Recruiting team

• Next, candidates will be invited to solve coding exercises.

• Next, candidates will be invited for first technical interview

• Next, candidates will be invited for final technical interview

• Finally, candidates will be invited for Culture Plus interview with HR

• Candidates may be asked to interview with the Leadership team

• Successful candidates will subsequently be made an offer via email

As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

So, if you are looking at an opportunity to really make a difference- make it with us…

Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits

discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability

status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other

characteristic protected by applicable central, state or local laws.

Requirements -

• Bachelor’s Degree with 0-3 years of industry experience as an automation tester in Selenium/Python and Appium/Python
• Hands on Experience in designing highly reusable and efficient Automation Test framework design in Selenium/Python and Appium/Python and able to maintain/support an automation framework
• Experience in building and adhering the automation processes/standards and guidelines to meet code quality benchmark and robustness of overall framework for future maintenance
• Experience in developing high-quality test automation suite in a cross-browser environment
• Experienced in working with different Data Types, Variables, Operators, Flow Control Statements, and Methods
• Ability to handle exceptions, File I/O, API interactions and Database Operations
• Good understanding of QA methodologies, software testing life cycle and processes.
• Good knowledge of different types of Element Locators, Inspecting Elements and Selenium WebDriver API Commands or Methods
• Rich experience in failure debugging and writing clean & efficient code with strong SQL skills
• Strong analytical and problem-solving skills
• Experience in building end to end automation scripts with code modularity and reusability

Preferred -

• Experience in Automation development in an agile environment
• Working knowledge of test management tools Visual Studio/JIRA
• Responsible for maintaining latest code artifacts in version control systems like GIT.
• Experience in setting up and configuring test environments is highly preferred
• Ability to effectively articulate technical challenges and solutions
• Expertise in database testing including designing and manipulating test data, validating stored process, jobs, triggers and replication.
• Experience with functional testing of web and Android/iOS App.

Ésah Tea is a brand devoted to giving you the ultimate tea experience. We believe that joy and warmth can be shared in many forms but is best when shared with a cup of tea. Our tea is made with absolute care and honesty by the best growers in Assam who believe in only giving the best.

Our tea is the perfect harmony of aesthetics, flavor, complexity, and health. Our mission to give you the best tea experience as a result of the respect we have for the art and craft of tea making and its culture. Directly from the tea gardens of Assam, from the most authentic growers with finesse in the cultivation of tea, our mission is to give you the best experience. We care about our environment and believe in sustainable and ethical extraction and production. Our initiative to switch to plastic-free teabags is a result of adopting sustainability as an ethic.

Ésah Tea recently raised a Pre Series A round from a well-known VC and has some milestones that the company would like to achieve. As it is well known in the eCommerce industry, achieving higher milestones month after month, year after year is a standard. Hence, Ésah Tea is looking to build a core team that can take it towards the next stage of its eCommerce journey. So if you think that you are perfect to work in a Startup, Let's have a chat.

The Job

• Manage paid acquisition channels like Google Ads and Facebook Ads. Analyze the results and optimize individual campaigns.
• Be responsible for the ROI of dozens of campaigns you execute.
• Own, drive, and report on crucial marketing efficiency metrics such as CAC, LTV, and, ROAS
• Understand your target audience and customer behaviors. You create strategies and campaigns, understanding the entire user journey from account creation until purchase.
• Analyze creative data and make recommendations to the Creative designers
• Come up with a hypothesis and test it scientifically to consolidate learnings, thereby increasing the baseline of the team's quality.
• Document findings in a structured way to contribute to the company's global knowledge base

Collaborate with international peers in other geographical markets to keep the highest possible baseline quality in your campaigns.

The Ideal Candidate

• 2-4 years of paid marketing experience, preferably in consumer-facing products
• Fluent in English (Advanced writing and speaking English skills)
• Experience with creative experimentation
• Experience with fast-paced, high growth startups
• Strong analytical and problem-solving skills
• A natural strategist
• Makes fast business decisions that prove to be profitable

Nice to have

• SQL
• Understanding of ad platforms algorithms

Experience with programmatic media (DSP)

Note: Must Be willing to relocate to Guwahati, Assam