4 Order to cash Jobs in Hyderabad | Order to cash Job openings in Hyderabad

Job Opening: OTC (Order to Cash)

Experience: 12+ Years

Location: Hyderabad

Required Skills:

• Strong experience in OTC (Order to Cash) process
• Expertise in Accounts Receivable, Billing, Collections, and Cash Application
• Experience in process management and team handling
• Client and stakeholder management
• Strong communication and problem-solving skills

Interested candidates, please share your updated resume.

Job Title: OTC (Order to Cash) – Accounts Receivable

Location: Hyderabad

Experience: 12 Years

Job Description:

We are looking for an experienced OTC professional with strong expertise in Accounts Receivable (AR) and Order-to-Cash processes. The candidate should have hands-on experience managing customer accounts, billing, collections, cash application, reconciliations, and resolving payment discrepancies.

Key Responsibilities:

• Manage end-to-end Order-to-Cash (OTC) operations.
• Handle Accounts Receivable, invoicing, collections, and cash application.
• Perform customer account reconciliations and resolve billing disputes.
• Monitor outstanding payments and overdue invoices.
• Manage accounts receivable reporting and month-end closing activities.
• Coordinate with internal teams and customers to resolve payment issues.
• Identify process improvements to improve collection efficiency.

Mandatory Skills:

• Order to Cash (OTC)
• Accounts Receivable (AR)
• Invoicing and Collections
• Cash Application
• Account Reconciliation

Experience: 12 Years

Location: Hyderabad

Interested candidates can share their updated resume.

Role & Responsibilities

• Lead end-to-end O2C/AR & B2C Collections operations and manage the complete portfolio.
• Manage team performance, productivity, quality, collections, and SLA/KPI targets.
• Handle International Voice Collections, customer escalations, and stakeholder management.
• Monitor ageing, recovery, DSO, cash flow, and outstanding receivables through regular MIS and reporting.
• Drive process improvements, automation, transitions, and operational excellence.
• Collaborate with Finance, Sales, Operations, and other cross-functional teams.
• Coach and develop team members while ensuring process compliance and governance.

Mandatory Requirements

• 10+ years overall experience with 4+ years Team Lead/Managerial experience.
• International Voice + Portfolio Handling – Mandatory.
• 2+ years B2C Collections/O2C experience – Mandatory.
• Domestic Voice experience not acceptable.
• Excellent communication, leadership, analytical, and stakeholder-management skills.
• Comfortable with US shifts and one-way cab facility.
• PF registration with previous organization is mandatory.
• Knowledge of SAP/Oracle/ERP systems preferred.
• Bachelor's degree in Finance/Accounting/Business or related field; MBA preferred.

Role & Responsibilities

Key Responsibilities

• Manage and improve master data across customer, product, entitlement, account hierarchy, product catalog, subscription, contract, billing, and revenue domains.
• Configure and support MDM platform capabilities, including data models, match and merge rules, survivorship rules, hierarchy management, validation rules, workflows, reference data, and data quality rules.
• Support integration of master data between MDM platforms and operational systems such as Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud, billing, ERP, data lake, and reporting platforms.
• Assist with customer golden record creation, account hierarchy management, deduplication, data standardization, and Customer 360 enablement.
• Support product taxonomy and product catalog data needed for CPQ bundles, pricing rules, eligibility rules, commercial BOMs, and quote-to-cash automation.
• Maintain entitlement and subscription data, including customer-to-product mappings, lifecycle status, renewals, amendments, upsells, and install base visibility.
• Perform data profiling, cleansing, reconciliation, validation, issue resolution, and root-cause analysis across multiple systems.
• Document data definitions, business rules, source-to-target mappings, lineage, stewardship processes, and remediation actions.
• Partner with Sales Operations, Revenue Operations, Finance, Product Operations, Customer Success, IT, Data Governance, and Enterprise Architecture teams.

Ideal Candidate

• Strong Master Data Management (MDM) Specialist Profile.
• Mandatory (Experience 1) – Must have 3+ years of experience in Master Data Management (MDM), Data Governance, Data Quality, Data Operations, Revenue Operations, Sales Operations, Product Operations, or Enterprise Data Management roles.
• Mandatory (Experience 2) – Must have hands-on experience working with an enterprise MDM platform such as Informatica MDM, Informatica IDMC, Reltio, or any comparable Master Data Management solution.
• Mandatory (Experience 3) – Must have strong experience managing one or more master data domains including Customer Master, Product Master, Product Catalog, Account Hierarchy, Subscription, Contract, Billing, Revenue, Entitlement, or Reference Data.
• Mandatory (Experience 4) – Must have working knowledge of business processes such as CRM, CPQ, Quote-to-Cash (QTC), Order-to-Cash (OTC), Billing, Entitlement Management, Subscription Management, Contract Management, or Revenue Operations.
• Mandatory (Experience 5) – Must have strong understanding of core MDM concepts including Golden Record Creation, Match & Merge Rules, Survivorship Rules, Reference Data Management, Hierarchy Management, Data Stewardship Workflows, Data Quality Rules, and Cross-System Data Synchronization.
• Mandatory (Experience 6) – Must have hands-on experience in data profiling, cleansing, standardization, deduplication, validation, reconciliation, remediation, and data quality improvement initiatives.
• Mandatory (Hike) - AUXO AI follows a compensation policy of offering up to 25% hike on the candidate's current CTC. Candidates whose expectations exceed this range should be screened out during the initial discussion.
• Mandatory (Note) - Only immediate joiners who are available to join within 15 days are considered.
• Mandatory (Domain) – Must have experience working in SaaS, Subscription-based Businesses, Technology Companies, Enterprise Software Organizations, Cloud Product Companies, or Digital Platforms.
• Preferred (Salesforce Ecosystem) – Experience working with Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud, Sales Cloud, Service Cloud, or Customer 360 implementations.
• Preferred (MDM Products) – Experience with Informatica Customer 360, Product 360, Reference 360, Cloud Data Quality, Cloud Data Governance, Reltio Connected Data Platform, or Reltio Data Cloud.
• Preferred (Integration Experience) – Experience integrating MDM platforms with Salesforce, CPQ, Billing Systems, ERP Applications, Data Warehouses, Data Lakes, Lakehouse Platforms, or Enterprise Reporting Solutions.