Order to Cash

Job Title: OTC (Order to Cash) – Accounts Receivable

Location: Hyderabad

Experience: 12 Years

Job Description:

We are looking for an experienced OTC professional with strong expertise in Accounts Receivable (AR) and Order-to-Cash processes. The candidate should have hands-on experience managing customer accounts, billing, collections, cash application, reconciliations, and resolving payment discrepancies.

Key Responsibilities:

• Manage end-to-end Order-to-Cash (OTC) operations.
• Handle Accounts Receivable, invoicing, collections, and cash application.
• Perform customer account reconciliations and resolve billing disputes.
• Monitor outstanding payments and overdue invoices.
• Manage accounts receivable reporting and month-end closing activities.
• Coordinate with internal teams and customers to resolve payment issues.
• Identify process improvements to improve collection efficiency.

Mandatory Skills:

• Order to Cash (OTC)
• Accounts Receivable (AR)
• Invoicing and Collections
• Cash Application
• Account Reconciliation

Experience: 12 Years

Location: Hyderabad

Interested candidates can share their updated resume.

OTC (Accounts Receivable) – Job Opening

Experience: 1–3 Years

Location: Hyderabad Only

Relocation: Not Applicable

Key Responsibilities:

• Handle Order to Cash (OTC) and Accounts Receivable activities.
• Manage invoice processing, cash application and collections.
• Perform account reconciliation and resolve payment-related queries.
• Maintain accurate records and support timely closure of AR activities.
• Coordinate with internal teams and customers for issue resolution.

Mandatory Skills:

• Order to Cash (OTC)
• Accounts Receivable (AR)
• Invoice Processing
• Cash Application
• Reconciliation
• Collections / Payment Query Resolution

Candidate Profile:

• 1–3 years of relevant experience in OTC / Accounts Receivable.
• Good communication and analytical skills.
• Willing to work from Hyderabad.

Role & Responsibilities

• Lead end-to-end O2C/AR & B2C Collections operations and manage the complete portfolio.
• Manage team performance, productivity, quality, collections, and SLA/KPI targets.
• Handle International Voice Collections, customer escalations, and stakeholder management.
• Monitor ageing, recovery, DSO, cash flow, and outstanding receivables through regular MIS and reporting.
• Drive process improvements, automation, transitions, and operational excellence.
• Collaborate with Finance, Sales, Operations, and other cross-functional teams.
• Coach and develop team members while ensuring process compliance and governance.

Mandatory Requirements

• 10+ years overall experience with 4+ years Team Lead/Managerial experience.
• International Voice + Portfolio Handling – Mandatory.
• 2+ years B2C Collections/O2C experience – Mandatory.
• Domestic Voice experience not acceptable.
• Excellent communication, leadership, analytical, and stakeholder-management skills.
• Comfortable with US shifts and one-way cab facility.
• PF registration with previous organization is mandatory.
• Knowledge of SAP/Oracle/ERP systems preferred.
• Bachelor's degree in Finance/Accounting/Business or related field; MBA preferred.

Key Responsibilities

• Manage assigned B2B customer portfolios and drive timely collection of outstanding/overdue invoices.
• Handle end-to-end O2C, collections, reconciliation, dispute management, and payment research.
• Follow up with international clients through calls and emails and resolve invoice/PO discrepancies.
• Analyze aging reports, payment patterns, credit limits, and account statements.
• Coordinate with Sales, Credit, Operations, and Revenue teams for dispute and invoice resolution.
• Maintain accurate account updates, collection notes, approvals, and documentation.
• Participate in cash calls, client meetings, governance reviews, and process improvement initiatives.
• Achieve defined collection targets, SLAs, and quality standards.

Mandatory Criteria

• 4+ years overall experience with 2+ years in B2B Collections/O2C.
• International Voice & Portfolio Handling – Mandatory.
• Domestic Voice experience not acceptable.
• Excellent communication and analytical skills.
• Comfortable with US shifts and one-way cab facility.
• PF registration with previous organization mandatory.
• Knowledge of Dynamics / Oracle / NetSuite & Advanced Excel is preferred.

Role Overview

We are looking to hire a detail-oriented Finance Executive to manage end-to-end billing, receivables, and sales accounting operations.

This role is focused on ensuring accurate invoicing, smooth payment collection processes, and disciplined tracking of receivables to support healthy cash flow and financial accuracy.

The individual will work closely with sales, operations, and customer support teams to ensure seamless coordination across revenue-related processes.

Key Responsibilities

1. Billing & Invoicing Operations

• Generate and process customer invoices accurately and on time
• Ensure proper documentation and adherence to billing policies
• Handle invoice corrections and adjustments where required

2. Payment Processing & Collections Support

• Create and share payment links with customers via designated platforms
• Track incoming payments and ensure timely updates in systems
• Support follow-ups on pending collections and overdue accounts

3. Sales Accounting & Data Management

• Maintain accurate daily sales entries in accounting systems/ERP
• Record approved discounts, offers, and pricing adjustments
• Ensure data consistency between sales and finance records

4. Accounts Receivable Management

• Monitor receivables aging and highlight overdue accounts
• Reconcile customer payments against invoices
• Resolve discrepancies and payment mismatches

5. Cross-functional Coordination

• Work closely with Sales, Operations, and Customer Support teams
• Resolve billing-related queries and ensure smooth communication
• Support alignment between commercial and finance functions

6. Reporting & MIS

• Prepare periodic reports on invoicing, collections, and outstanding receivables
• Track discount utilization and revenue-related metrics
• Share insights to support financial planning and decision-making

7. Month-end & Compliance Support

• Support month-end closing activities related to revenue and receivables
• Ensure compliance with internal controls and documentation standards
• Assist in audit preparation and data validation

Requirements

• Bachelor’s degree in Commerce, Finance, Accounting, or related field
• 1–4 years of experience in billing, accounts receivable, or finance operations
• Strong understanding of invoicing, reconciliation, and receivables management
• Proficiency in Excel and accounting/ERP systems (Tally, Zoho, SAP, Oracle, etc.)
• High attention to detail and numerical accuracy
• Strong coordination and follow-up skills
• Ability to work in a fast-paced, process-driven environment

Job Title: Order Management Executive (Order, Warranty & Returns)

Location: Golf course road, Gurgaon

Experience: 2-5 year in order management (O2C)

salary: negotiable

Qualificaton: Graduate

Working days: Monday to Saturday (Monday to Friday - office & Saturday – WFH)

Shift Timings: 9:30 AM to 6 PM

The Operations Specialist manages the end-to-end post-purchase customer experience. This role oversees order fulfilment, investigates product return trends, and coordinates the warranty validation process. You will bridge the gap between logistics, customer service, and quality assurance to optimize operational efficiency.

Key Responsibilities

Order Management -

• Process incoming orders across multi-channel e-commerce platforms.
• Track shipment milestones to ensure on-time delivery metrics.
• Resolve order bottlenecks by coordinating directly with warehouse teams.
• Manage inventory allocations for backordered or high-demand items.

Return Investigation &; Reporting -

• Analyse return data to identify systemic product defects.
• Generate weekly reports on return rates and root causes.
• Inspect flagged return items to verify customer fraud or damage.
• Collaborate with QA teams to implement corrective action plans.

Warranty Processing & Coordination -

• Evaluate warranty claims against established company policy guidelines.
• Coordinate replacement logistics or issue customer credits efficiently.
• Maintain documentation of all claim approvals and denials.
• Liaise with vendors regarding factory-level defects and reimbursement.

Job Requirements -

• Education: Bachelor’s degree is a must.
• Experience: 2–5 years in Operations or Order management.
• Systems: Proficiency with ERP software (SAP exp will be a Plus).
• Data Skills: Advanced Excel capabilities (VLOOKUPS, Pivot Tables) are must. Core Competencies
• Order creation: Order to Cash experience is must.
• Exposure: Global customer handling will be a plus.
• Analytical Mindset: Ability to translate raw data into actionable insights.
• Attention to Detail for RIR: Precision in auditing claims and processing orders.
• Communication: Strong cross-functional collaboration and vendor management skills.
• Problem-Solving: Quick resolution of logistics conflicts and customer disputes.

Mail updated resume with salary details-

email: etalenthire{at}gmail{dot}com

satish: 88O 27 49 743