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KOCH Technology Center ( KTC ) Product Based Company
Role: Erp ( KIWI )
Company: KOCH (https://www.kochind.com/" target="_blank">https://www.kochind.com)
Type: Permanent (Direct payroll)
Edu: Any Full time Graduates
Exp : 1 to 3 years
Job Location: Kundalahalli,Near Brookefield Hospital, Bangalore -560037
Job Description :
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Bachelor’s degree in technology related field
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Minimum of 1 + years Major ERP system experience
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Functional / technical proficiency in designing, configuring and implementing in ERP System
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Strong understanding of order management, billing, and ERP master data
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Strong verbal and written communication ·
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Strong analytical and problem-solving skills, critical thinking and innovation
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Ability to work independently as well as in a team environment
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Must be detailed-oriented.
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Ability to develop repeatable development processes with supporting documentation.
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Corrugated Industry Experience
Position: Supervisor - Logistics
Location: Bangalore (Jakkanahalli Cross, T Begur, Nh-4, Nelamangala)
Payroll: Randstad
Candidate Profile
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2 to 5 years of Experience.
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Excellent communication skills with good Knowledge of Kannada & English. Knowledge of Tamil, Telugu and Hindi will be added advantage.
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Candidate should be from Logistics background with sound understanding of local and interstate Transportation.
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Open to Travel to Tamil Nadu, Karnataka, AP, Telanga and Kerala for collection of material.
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Well versed with documentation involved in domestic transportation.
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Understanding of Warehouse operations (Collection, Unloading, Packing, Loading, Dispatch).
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Skills required – problem solving, negotiation
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Computer Knowledge is must
Job description
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Manage contract vehicles and hire vehicles from market for day to day operations.
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Co-ordinate with corporate Logistics team, Customer and collection team for timely execution of orders.
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Responsible for timely packaging and movement of material.
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Meeting with clients/site visit to understand the requirements.
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Prepare route plan as per business requirement.
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Resolve day to day operational challenges.
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SOP Implementation and adherence.
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Maintain and share reports.
As a Sr. Executive you will play a very vital role in developing SOPs and help the team implement
the same. You as the last-mile champ will handle all end to end NDR process. You will act as a bridge between customer support and logistic team. You will be one person who will pump in
enough fuel and energy to run and deliver operations at its best.
Responsible
➢ Ensure prompt responses to queries /concerns raised by the Customer Support Team by highlighting to Last Mile Logistics Partner.
➢ Help build and implement SOPs. Manage workflow of day to day tickets raised related to
Last Mile complaints.
➢ Can handle End to end NDR process. Can manage both Call Centre & Logistic Partners
Ensure the designated Service Level Requirements, Customer promise dates, FAD, NDR,
S2D. & all such Key Performance Indicators are achieved on a weekly and monthly levels
➢ Must have customer service skills and be able to maintain a consistent, elevated level of
service
➢ Monitor the performance metrics of different reporting teams and take necessary actions
to improve the same
➢ Communicate with Last Mile Vendors for Lost & Damages with working data.- Work with
Internal for reconciliations for Disputes of Weights, Lost in Transit, etc.