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Job Title: Channel Sales Lead

Job Location: Lucknow, Jaipur & Mathura

About Qrata

They breathes on the passion to power 1 million drivers by making their lives simple and productive. We are proud of our one-of-a-kind Fi-Ne-Tech platform that leverages finance technology-network to make the lives of drivers simple and productive. Through our Fi-Ne-Tech platform, we are making EV adoption fast and reliable. We offer battery-swapping solutions that are executed at swapping stations seamlessly. Replacing the long hours of battery charging with ZIP ZAP SWAP. Our extensively built dealer network will ensure you swap before the light goes green. We are here to build a driver-to-experience (D2E) that enables them to run more and earn more. Our existence helps them increase their earnings, have 100% uptime, and enjoy the accessibility of swap stations with safe and reliable services. We ensure they never have to wait or detour to swap batteries. We have brought an EV-solution by making EV adoption easy and establishing an ecosystem for our drivers. For the same, we have partnered with Vehicle OEMs, product delivery companies, and NBFC’s, which allows our drivers to enjoy the charge(d)up life. We simply believe that ‘Our lives are better when their lives are better.

Our Mission: Powering 1 million EVs by 2027 and fuel India’s mobility

We are currently scouting for Channel Sales Lead (Objectives):

● Responsible for identifying, onboarding and collaborating with battery dealers and distributors

● Research and identify potential open markets and seek out dealers to sell our product offerings (Fixed Battery & e-rickshaw)

● Monitoring dealer performance and responsible for Sales for Battery Dealer point

● Driving the team on assigned targets and productivity

● Creating strategic channels to meet the targets for fixed battery & e-rickshaw sale

Responsibilities:

● 6 to 8 years of experience in growing Sales and developing dealer networks, especially in battery & e-rickshaw sales

● Should have handled a highly target driven sales team

● Managed P&L and growth of a vertical

Why is this exciting to you?

● You are interested in being a part of a young and fast paced environment; to implement market best practice

● You are keen to put in place strong processes, and systems, and this is a chance to work in a company which is not burdened by legacy systems

● You realize that you are joining the team at an early stage, and can play a pivotal growth role as the company grows; you are excited to be early at the table

● You care about people and your team members, and you want to influence positive change

Job Responsibilities

1. Handle inbound/outbound customer queries for international clients via voice, chat, and email.
2. Provide accurate information and resolve customer issues professionally and efficiently.
3. Maintain high standards of customer satisfaction and service quality.
4. Document customer interactions and update CRM systems accurately.
5. Follow international communication and compliance guidelines.
6. Meet performance metrics like CSAT, AHT, and quality scores (yes, numbers matter).

Required Skills & Qualifications

1. Excellent spoken and written English (neutral accent is a big plus).
2. Strong communication, listening, and problem-solving skills.
3. Ability to handle customers calmly?even when they?re having a bad day.
4. Basic computer skills and comfort with CRM/tools.
5. Willingness to work night shifts / rotational shifts.
6. Graduate in any discipline preferred (attitude > degree).

What We Offer

• Competitive salary + performance-based incentives.
• Professional work environment with global exposure.
• Training provided for freshers (we train skills, not egos).
• Career growth opportunities in international BPO operations.

Who Should Apply

1. Freshers looking to start a career in the international BPO industry.
2. Experienced customer support executives ready to level up.
3. People who can talk clearly, think fast, and don't panic under pressure.

Role - MLops Engineer

Required Experience - 4 Years

Location - Pune, Gurgaon, Noida, Bhopal, Bangalore 

Mode - Hybrid

Key Requirements:

• 4+ years of experience in Software Engineering with MLOps focus
• Strong expertise in AWS, particularly AWS SageMaker (required)
• AWS Data Zone experience (preferred)
• Proficiency in Python, R, Scala, or Spark
• Experience developing scalable, reliable, and secure applications
• Track record of production-grade development, integration and support

Senior Business Analyst 

Job Summary 

We are seeking an experienced Senior Business Analyst to lead business analysis activities, collaborate with senior management, and contribute to strategic initiatives that align with the organization's goals. The Senior Business Analyst will play a key role in driving business process improvements, optimizing efficiency, and ensuring the successful execution of projects. The role involves working with cross-functional teams, providing leadership and mentorship to junior analysts, and driving continuous improvements through data-driven insights. 

Key Responsibilities: 

● Collaborate with senior management to ensure business analysis activities align with organizational goals and strategic initiatives. 

● Provide valuable input into strategic planning processes by identifying opportunities for business improvement, innovation, and optimization. ● Lead the gathering, analysis, and documentation of complex business requirements for projects. 

● Ensure that business requirements are prioritized, validated, and traced throughout the project lifecycle, ensuring they are aligned with business objectives and strategic priorities. 

● Build and maintain relationships with key stakeholders at all levels of the organization, including executives, business unit leaders, and project sponsors. ● Utilize advanced communication, negotiation, and interpersonal skills to influence stakeholders and drive consensus on project scope, objectives, and priorities. ● Lead business process reengineering efforts to streamline workflows, enhance efficiency, and drive operational excellence. 

● Identify opportunities for automation, digitization, and outsourcing to improve business processes and reduce operational costs. 

● Collaborate with data scientists and business intelligence teams to develop predictive models, data visualizations, and dashboards to aid in decision-making processes. 

● Provide leadership and mentorship to junior business analysts, guiding their professional development and helping them grow their skills in business analysis methodologies and tools. 

● Facilitate communication and collaboration among project team members, including developers, designers, testers, and stakeholders.

● Monitor and identify potential risks to project success, including technical challenges, resource constraints, or changes in requirements. 

● Assist project managers in planning, monitoring, and controlling project activities related to business analysis. 

● Develop detailed project plans, including scope, objectives, timelines, resource requirements, and deliverables. 

● Stay abreast of industry trends, emerging technologies, and best practices in business analysis to apply innovative solutions to the current role. 

Skills and Qualifications: 

● Advanced communication, negotiation, and facilitation skills with the ability to influence stakeholders at all levels. 

● Strong analytical and problem-solving skills with expertise in gathering, analyzing, and documenting complex business requirements. 

● Proficiency in business analysis tools and methodologies (e.g., MS Visio, Jira, Confluence, Agile, etc.). 

● Demonstrated ability to lead business process reengineering and optimization efforts. 

● Ability to work effectively with data scientists and business intelligence teams to drive actionable insights from complex data sets.

Job Description

We are hiring passionate Customer Support Associates for our International Voice Process. If you have strong communication skills and prior experience in a voice process, this is your opportunity to build a rewarding career with us.

Eligibility Criteria

• Minimum 6 months of experience in Voice Process (Customer Support Associate).
• Excellent verbal communication skills in English.
• Undergraduates and Graduates both are eligible to apply.

Job Details

• Salary: ₹29,000 CTC
• Work Shifts & Offs: 5.5 days working, rotational shifts & rotational offs.
• Interview Rounds: HR Round → Operations Round → Client Round
• Versant Requirement: C1 US Voice Versant

Additional Benefits

• Cab facility: Available for female employees during odd hours.
• Cab allowance: ₹180 per day for male employees.

We are seeking a highly skilled and motivated Python Developer with hands-on experience in AWS cloud services (Lambda, API Gateway, EC2), microservices architecture, PostgreSQL, and Docker. The ideal candidate will be responsible for designing, developing, deploying, and maintaining scalable backend services and APIs, with a strong emphasis on cloud-native solutions and containerized environments.

Key Responsibilities:

• Develop and maintain scalable backend services using Python (Flask, FastAPI, or Django).
• Design and deploy serverless applications using AWS Lambda and API Gateway.
• Build and manage RESTful APIs and microservices.
• Implement CI/CD pipelines for efficient and secure deployments.
• Work with Docker to containerize applications and manage container lifecycles.
• Develop and manage infrastructure on AWS (including EC2, IAM, S3, and other related services).
• Design efficient database schemas and write optimized SQL queries for PostgreSQL.
• Collaborate with DevOps, front-end developers, and product managers for end-to-end delivery.
• Write unit, integration, and performance tests to ensure code reliability and robustness.
• Monitor, troubleshoot, and optimize application performance in production environments.

Required Skills:

• Strong proficiency in Python and Python-based web frameworks.
• Experience with AWS services: Lambda, API Gateway, EC2, S3, CloudWatch.
• Sound knowledge of microservices architecture and asynchronous programming.
• Proficiency with PostgreSQL, including schema design and query optimization.
• Hands-on experience with Docker and containerized deployments.
• Understanding of CI/CD practices and tools like GitHub Actions, Jenkins, or CodePipeline.
• Familiarity with API documentation tools (Swagger/OpenAPI).
• Version control with Git.

At Uniorbit, we are a cutting-edge Creative Communication Agency dedicated to providing exceptional design solutions for a diverse clientele. Our expertise extends to clients worldwide, spanning various industries. Currently, we are seeking a UX/UI expert to join our team and contribute to our expanding portfolio of digital design projects.

• PHP / Laravel developer duties and responsibilities

• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms

• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team

• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications

• Prepare and maintain all applications utilizing standard development tools

• Utilize backend data services and contribute to increase existing data services API

• In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework

• Hands on experience with SQL schema design, SOLID principles, REST API design

• MySQL profiling and query optimization

Responsibilities:

• Draft proposal portions such as introduction, overview, project approach, and cover letter
• Draft proposal template to hand off to subject matter expert and writing teams
• Develop and execute consistent company identity through document templates, letterhead, and logo usage
• Lead proposal team on RFP, RFQ, award submittals, and roster application responses
• Synthesize proposal materials into final client-ready package
• Maintain proposal milestones schedules like issue and review dates, kickoff meetings, and due dates.
• Engage in proposal sections coordination, final formatting, assembly, packaging, and delivery.
• Ensuring documents are secure and up to company standards
• Facilitating the proposal review process

What you will bring:

• Responsible for coordinating proposals
• Coordinate and maintain team documentation efforts for responses to RFPs
• Analyze requirements and ensure that proposals meet requirements
• Edit and rewrite proposals, including creating templates and boilerplate text
• Draft proposals and communicate across teams to get input and meet deadlines