Graphic Designer

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

About Unilog

Unilog is the only connected product content and eCommerce provider serving the Wholesale Distribution, Manufacturing, and Specialty Retail industries. Our flagship CX1 Platform is at the center of some of the most successful digital transformations in North America. CX1 Platform’s syndicated product content, integrated eCommerce storefront, and automated PIM tool simplify our customers' path to success in the digital marketplace.

With more than 500 customers, Unilog is uniquely positioned as the leader in eCommerce and product content for Wholesale distribution, manufacturing, and specialty retail. 

Unilog’ s Mission Statement

At Unilog, our mission is to provide purpose-built connected product content and eCommerce solutions that empower our customers to succeed in the face of intense competition. By virtue of living our mission, we are able to transform the way Wholesale Distributors, Manufacturers, and Specialty Retailers go to market. We help our customers extend a digital version of their business and accelerate their growth.

Designation:- AI Architect

Location: Bangalore/Mysore/Remote  

Job Type: Full-time  

Department: Software R&D  

About the Role  

We are looking for a highly motivated AI Architect to join our CTO Office and drive the exploration, prototyping, and adoption of next-generation technologies. This role offers a unique opportunity to work at the forefront of AI/ML, Generative AI (Gen AI), Large Language Models (LLMs), Vector Databases, AI Search, Agentic AI, Automation, and more.  

As an Architect, you will be responsible for identifying emerging technologies, building proof-of-concepts (PoCs), and collaborating with cross-functional teams to define the future of AI-driven solutions. Your work will directly influence the company’s technology strategy and help shape disruptive innovations.

Key Responsibilities  

Research & Experimentation: Stay ahead of industry trends, evaluate emerging AI/ML technologies, and prototype novel solutions in areas like Gen AI, Vector Search, AI Agents, and Automation. 

Proof-of-Concept Development: Rapidly build, test, and iterate PoCs to validate new technologies for potential business impact.

AI/ML Engineering: Design and develop AI/ML models, LLMs, embedding’s, and intelligent search capabilities leveraging state-of-the-art techniques. 

Vector & AI Search: Explore vector databases and optimize retrieval-augmented generation (RAG) workflows.  

Automation & AI Agents: Develop autonomous AI agents and automation frameworks to enhance business processes.  

Collaboration & Thought Leadership: Work closely with software developers and product teams to integrate innovations into production-ready solutions.

Innovation Strategy: Contribute to the technology roadmap, patents, and research papers to establish leadership in emerging domains.  

Required Qualifications  

1. 8-14 years of experience in AI/ML, software engineering, or a related field.  
2. Strong hands-on expertise in Python, TensorFlow, PyTorch, LangChain, Hugging Face, OpenAI APIs, Claude, Gemini.
3. Experience with LLMs, embeddings, AI search, vector databases (e.g., Pinecone, FAISS, Weaviate, PGVector), and agentic AI.  
4. Familiarity with cloud platforms (AWS, Azure, GCP) and AI/ML infrastructure.  
5. Strong problem-solving skills and a passion for innovation.  
6. Ability to communicate complex ideas effectively and work in a fast-paced, experimental environment.  

Preferred Qualifications  

• Experience with multi-modal AI (text, vision, audio), reinforcement learning, or AI security.  
• Knowledge of data pipelines, MLOps, and AI governance.  
• Contributions to open-source AI/ML projects or published research papers.  

Why Join Us?  

• Work on cutting-edge AI/ML innovations with the CTO Office.  
• Influence the company’s future AI strategy and shape emerging technologies.  
• Competitive compensation, growth opportunities, and a culture of continuous learning.    

About our Benefits:

Unilog offers a competitive total rewards package including competitive salary, multiple medical, dental, and vision plans to meet all our employees’ needs, 401K match, career development, advancement opportunities, annual merit, pay-for-performance bonus eligibility, a generous time-off policy, and a flexible work environment.

Unilog is committed to building the best team and we are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, creed, ancestry, sex, national origin, age, disability, familial status, marital status, military status, veteran status, sexual orientation, gender identity, or expression, or any other protected class. 

International Travel Sales Executive

Department: Sales

Location: Kolkata

Job Type: Full-Time | Immediate Joiner

Experience: Minimum 1 Year in International Sales

About the Role:

Join Webvio Technologies Pvt. Ltd. as an International Travel Sales Executive and elevate your career in a dynamic, performance-driven team that connects travelers worldwide. We seek smart, persuasive, and passionate individuals who can deliver outstanding sales performance while providing an exceptional customer experience.

Key Responsibilities:

- Handle inbound/outbound international travel inquiries and convert them into bookings.

- Sell flight tickets, hotel stays, visa assistance, and customized travel packages.

- Communicate confidently with global clients through calls and emails.

- Handle objections, upsell services, and achieve monthly sales targets.

- Maintain accurate records of customer data, payments, and itineraries.

- Stay updated with global travel trends, airline promotions, and visa regulations.

Required Skills & Qualifications:

- Minimum 1 year of experience in International Travel Sales (B2C preferred).

- Excellent English communication and negotiation skills.

- Strong customer handling and closing abilities.

- Passion for travel and a results-oriented mindset.

- Willingness to work in night shifts (US/UK process) if required.

What We Offer:

- Attractive salary package + lucrative incentives

- Growth opportunities in international sales & travel domain

- Supportive and energetic work environment

- On-job training and continuous performance feedback

Salary: As per industry standards + Incentives

Joining: Immediate or as per availability

MEAN STACK DEVELOPER

About Us:

VegEase is an innovative and fast-growing company in the F&V and FMCG sectors, driving digital transformation through technology. We’re seeking an experienced MEAN Stack Developer to join our team and contribute to building efficient, scalable web applications. Familiarity with the Electron framework is a plus, as we value candidates who can help bridge web and desktop application solutions.

Key Responsibilities:

• Develop, test, and deploy scalable applications using the MEAN (MongoDB, Express.js, Angular, Node.js) stack.

• Collaborate with cross-functional teams to define and design new features.

• Optimize applications for performance, security, and scalability.

• Write clean, modular, and well-documented code that adheres to best practices.

• Work with RESTful and WebSocket APIs to ensure seamless integration with backend services.

• Troubleshoot and resolve technical issues throughout the development lifecycle.

• Build cross-platform applications using Electron (a plus) to bridge web and desktop environments.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.

• 4+ years of hands-on experience with the MEAN Stack.

• Strong proficiency in front-end development with Angular and back-end development with Node.js and Express.js.

• Experience with MongoDB, including schema design and query optimization.

• Familiarity with Electron framework is a plus.

• Proficient understanding of code versioning tools, such as Git.

• Knowledge of cloud services like AWS or Azure is advantageous.

• Ability to work effectively in a team and independently.

• Excellent problem-solving skills and attention to detail.

Nice to Have:

• Experience with desktop application development using Electron.

• Knowledge of microservices architecture and containerization (Docker).

• Experience with CI/CD pipelines and Agile development methodologies

Join Fresh Prints: Drive Sales, Embrace Growth, and Shape the Future!

At Fresh Prints, we’re looking for people who enjoy tackling challenges, delivering results, and making an impact. Keep reading if you thrive in a fast-paced environment and get excited about being part of a growing team!

Who We Are

Fresh Prints is a rapidly growing startup, named one of Inc 5000’s fastest-growing companies for 6 years in a row. We provide custom apparel and promotional products to clients across the U.S., with a unique business model driven by a network of entrepreneurial students. We’ve grown over 60% in the last decade and are on track to hit $100 million in sales.

Your Role

As an Inside Sales Associate, you’ll be part of a driven sales team. Your role will involve:

• Closing inbound leads from our marketing team
• Growing existing accounts
• Providing an exceptional client experience
• Taking ownership of your pipeline and helping drive our revenue goals

Who We’re Looking For

If you love tackling challenges and seeing your hard work pay off, you’ll thrive here. Here’s what we’re after:

• 0-3 years of B2B sales experience – Freshers with a strong interest in sales and learning are welcome
• Fluent in verbal and written English
• Comfortable with CRM tools like Salesforce
• A neutral accent for clear communication with American clients
• A proactive, goal-oriented mindset with the ability to stay cool under pressure

What We Offer

• A competitive base salary of $700/month with uncapped commission
• Night Shift Allowance
• Health Insurance and Mental Health Benefits
• A fast-paced, high-growth environment with opportunities to learn rapidly
• The autonomy and support to grow your career alongside some of the most ambitious people you'll ever meet

Location & Hours

• Permanent WFH setup
• 8 AM - 5 PM EST (6:30 PM - 3:30 AM IST)

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

• Creating and managing ETL/ELT pipelines based on requirements
• Build PowerBI dashboards and manage datasets needed.
• Work with stakeholders to identify data structures needed for future and perform any transformations including aggregations.
• Build data cubes for real-time visualisation needs and CXO dashboards.

Required Tech Skills

• Microsoft PowerBI & DAX
• Python, Pandas, PyArrow, Jupyter Noteboks, ApacheSpark
• Azure Synapse, Azure DataBricks, Azure HDInsight, Azure Data Factory

POSITION - MERN Full stack Developer" & MERN FULL STACK TECHNICAL LEAD

EXP: 4-10YRS 

Location: Noida,  WORK FROM OFFICE

NP: IMMEDIATE JOINED/15 DAYS

• In-depth knowledge of NodeJS, ExpressJS
• REST API Services Development with Node.js
• Front-end Application design and Development with React, 
• HTML / CSS/JavaScript
• Database Knowledge with MongoDB
• Design and Development of Dynamic web apps