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Description:
Responsibilities
Strategy & Planning
- The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
- Provides overall expertise with all network operations functions.
- Ability to define, implement and enforce configuration management and change management policies and practices.
Acquisition & Deployment
- Handle escalations and manage support from different levels.
- Ensure adherence of operational metrics.
- Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
- Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
- Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
- Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
- Provide procedural training to staff.
- Perform performance objectives and performance reviews with all team members.
Operational Management
- The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
- This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
- The NOC Manager will manage all related partner operational expectations.
- Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
- Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
- Ensure that reports are accurate and delivered on time.
Experience:
- More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
- Expert knowledge of (SCCM) System Center configuration Manager 2012.
- MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
- VMware 410 VSphere Administrator - VCP410 Certified
- Expert knowledge of Virtualization using VMware,MCITP
- Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
- and High availability using industry standards.
- Ability to work independently as well as in a team environment.
- Network services experience is desired.
- ITIL V3 Foundation Certification preferred
Location: Chennai
Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations.
We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.
Role Overview:
The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.
This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).
Key Responsibilities:
Customer Support (Reactive):
- Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
- Troubleshoot operational issues such as orders, printing, shipping, or integrations.
- Escalate recurring or critical issues to the operations/product teams and ensure closure.
Customer Success (Proactive):
- Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
- Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
- Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
- Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.
Collaboration & Ownership:
- Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
- Partner with Operations to resolve root causes of quality or shipping complaints.
- Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
- Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.
What Success Looks Like
- Merchant queries are resolved quickly with minimal escalations.
- New merchants complete onboarding smoothly and place their first orders.
- Merchant retention improves — fewer churns, more merchants cross higher order volumes.
- Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.
What We’re Looking For
- 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
- Strong communication skills in English (Hindi/Tamil a plus).
- Empathy-driven — ability to listen, understand, and solve problems like a partner.
- Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
- Proactive, process-oriented, and thrives in a fast-paced startup environment.
Why Join Printrove?
- Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
- Own impactful work — you’re not just answering queries, you’re driving merchant growth.
- Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
- Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.
Position Overview
We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.
This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.
Key Responsibilities
Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.
Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.
Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.
Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.
Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.
Maintain code quality through version control, peer review, and adherence to Salesforce best practices.
Create and maintain technical documentation for customizations, integrations, and configurations.
Proactively identify system improvements, performance enhancements, and automation opportunities.
Serve as the go-to technical expert for Salesforce Service Cloud within the organization.
Ensure compliance with Salesforce security standards, governance, and data privacy policies.
Required Skills & Qualifications
7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.
Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.
Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.
Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).
Deep understanding of Salesforce security model, sharing rules, and data architecture.
Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).
Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to manage full development ownership in a fast-paced environment with minimal supervision.
Preferred Skills
Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.
Familiarity with Agile/Scrum methodology and working with cross-functional teams.
Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.).
Role: Senior Developer
Experience: 7-14 years
Key skills: .Net and Angular
Location: Chennai
Notice Period: Immediate joiners or less than 30 days
- Looking for minimum 3+ years of experience in Angular js / Angular
- Should have minimum knowledge in .Net technologies
Skills: Python,robot Framework,Automation Testing,Selenium
Requirement:
- B.E/B.Tech Degree from a reputed institution with at least 4 years of relevant experience.
- Hands-on experience with test automation using Python or Java.
- Experience with test frameworks such as Robot Framework or TestNG.
- Traffic generation tools usage such as curl-loader or JMeter.
- QA engineers for Networking Technology products such as switches, routers, L4-L7 products testing can also apply.
- Knowledge of public clouds, AWS, Azure or GCP, is desired.
- Working knowledge in Kubernetes, Docker or Openshift environments required.
- Hands on experience with Linux.
- Strong problem solving and debugging abilities.
- Familiarity with continuous integration tools such as Jenkins or CircleCI.
- Interest in machine learning (ML) and data science is a plus.
Key Responsibilities:
- Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
- Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
- Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
- Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
- Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
- Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
- Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
- Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.
Qualifications:
- Education: MBA or equivalent from a prestigious institute such as IIM preferred.
- Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
- Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
- Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
- Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.
Roles and Responsibilities
1. Ability to work on diverse backend stack such as Node JS, Java, Express JS
2. Ability to work on diverse frontend stack such as React JS, Angular 6/7/8/9, HTML5, CSS3
3. Ability to deliver quick POC’s using cutting edge technologies.
4. Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
5. Design, develop, and unit test applications in accordance with established standards
6. Developing, refining, and tuning integrations between applications. Analysing and resolving technical and application problems.
7. Ability to debug application.
8. Should have complete knowledge on developing RESTful Services.
9. Should be able to also work in agile development methodology.
10. Work with designated JavaScript framework to design, develop, and debug web applications
11. Can work on Angular and Integrate backend services
12. Work with the team to manage, optimize, and customize multiple web applications
13. Manage end to end module lifecycle management of the product
14. Push and pull codes via Git repository
Competency Requirements
- Experience in NodeJS, Java and development using AngularJS / ReactJS
- Experience in front end frameworks such as Angular.js, React.js, Bootstrap, Foundation etc
- Experience in client/server application development
- Knowledge of agile development methodologies
- Knowledge of unit testing theory
- Knowledge of AWS cloud
- Experience in Java, Python and Go will be added advantage
Academic Counselor - Chennai
Hiring Sales Executives/Counselors from Educational industry background.
Job Description
Counseling the students for the Test Prep Programs
Handling enquiries and getting the enrollments done
Achieving monthly sales targets
cold calling
Work Schedule: 6 days a week (including weekends), 1 fixed weekly off on weekday
Required Candidate profile
Sales aggressive Experience in counseling/ sales Good communication skills.
Presentable
Looking for a Web Developer with good hands-on Experience in Laravel.
- Candidates have good Team Interactions.
Experience : 1 to 2 years
Responsibilities :
- Strong coding knowledge in Laravel Framework.
- Responsible for handling projects independently as well as collaboratively.
- Should be capable of handling multiple PHP projects.
- Analyse scope of work and time frame accordingly.
- Should have good analytical and problem solving skills.
- Ability to motivate teammates.
- Mentor and lead a team of junior developers.
- Provide technical guidance to development team members’
Key Skills:
Php, Laravel, MySQL, JavaScript, jQuery, HTML, CSS,DB
Added advantage to have : Code igniter, Angular
Job Types: Full-time, Walk-InWe are an IT recruitment service provider based out of Gurgaon. We are partners with various established names like Wipro, Aon, Infinite Computer Solutions, IBM, TCS, Fiserv, Accenture, and many more.
As discussed, Please find the Job Description for the position of Salesforce Project Manager.
JD for Salesforce Tech Lead
Exp level: 7+ yrs.
Location: Pune, Bangalore, Hyderabad, Chennai, Jaipur
NP: Immediate to 15 days
Skills :
Salesforce developer, LWC, Rest API, Lead experience
Job Description for Java:
• Experience in JAVA programming and application development using Spring MVC, Spring Boot, Spring Security, Hibernate and Microservices
• Experience in building products with Full stack technologies, with excellent understanding of computer science fundamentals, data structures, algorithms, OOPs and OOA/D
• Experience in MySQL, Mongo dB (or other NOSQL db’s), REST, Web Sockets, JavaScript, Ajax
• Experience with GO a plus
• Experience with one of JavaScript Frameworks (React, Angular, Vue etc.)
• Experience in Rest API development using Spring MVC or Spring Boot
• Able to define, design, implement complex, and scalable systems
• Good team player and communication skills
• Experience with agile development methodologies with Test Driven Development (TDD)
• Experience with Jenkins Setup CI/CD (Continuous Integration / Continuous delivery)





