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Description:
Responsibilities
Strategy & Planning
- The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
- Provides overall expertise with all network operations functions.
- Ability to define, implement and enforce configuration management and change management policies and practices.
Acquisition & Deployment
- Handle escalations and manage support from different levels.
- Ensure adherence of operational metrics.
- Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
- Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
- Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
- Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
- Provide procedural training to staff.
- Perform performance objectives and performance reviews with all team members.
Operational Management
- The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
- This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
- The NOC Manager will manage all related partner operational expectations.
- Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
- Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
- Ensure that reports are accurate and delivered on time.
Experience:
- More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
- Expert knowledge of (SCCM) System Center configuration Manager 2012.
- MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
- VMware 410 VSphere Administrator - VCP410 Certified
- Expert knowledge of Virtualization using VMware,MCITP
- Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
- and High availability using industry standards.
- Ability to work independently as well as in a team environment.
- Network services experience is desired.
- ITIL V3 Foundation Certification preferred
Location: Chennai
We are looking for a Product Manager to lead the Zolvit 360 product. Zolvit 360 is a platform which leverages cutting-edge AI to help 10,000 Indian SMEs stay on top of compliances. Be it legal, accounting, tax or secretarial. As the Zolvit 360 PM, you will ensure Zolvit 360 is accurate, easy to use, and consistently engaging to drive monthly active users (MAU).
Key Responsibilities
1. Use Your Domain Expertise:
● Apply your knowledge of Indian compliances to shape Zolvit 360’s features and workflows.
● Spot opportunities for AI automation to make compliance filing simpler and faster.
● Stay updated on regulatory changes and ensure Zolvit 360 evolves to meet the latest requirements.
2. Build a Great Product:
● Own the product roadmap, ensuring every update adds value and solves real user problems.
● Work with engineering, design, and other teams to deliver high-quality features, on time.
● Listen to users through feedback and research to improve the product.
● Track product performance using analytics tools to measure success and make adjustments as needed.
3. Deliver Business Value:
● Create opportunities for cross-sell, so that users discover and purchase other compliance services
Collaborate with sales and compliance delivery teams to drive adoption.
What We’re Looking For
Preferred Qualifications:
● Chartered Accountant (CA) with 2–3 years of product management experience
● Alternatively, 2–3 years of product management experience in compliance-tech, with a strong understanding of the regulatory landscape.
Why Join Us?
● Make a Difference: Leverage your expertise to build a product that blends compliance & AI to simplify life for Indian SMEs
● Shape the Future: Lead one of Zolvit's flagship products, in a fast-growing market.
● Grow with Us: Collaborate with a talented team while building cutting-edge AI & PM skills.
We are looking "Associate" for Reputed Client @ Chennai Permanent Role.
Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.
We are looking out for a technically driven "ML OPS Engineer" for one of our premium client
COMPANY DESCRIPTION:
Key Skills
• Excellent hands-on expert knowledge of cloud platform infrastructure and administration
(Azure/AWS/GCP) with strong knowledge of cloud services integration, and cloud security
• Expertise setting up CI/CD processes, building and maintaining secure DevOps pipelines with at
least 2 major DevOps stacks (e.g., Azure DevOps, Gitlab, Argo)
• Experience with modern development methods and tooling: Containers (e.g., docker) and
container orchestration (K8s), CI/CD tools (e.g., Circle CI, Jenkins, GitHub actions, Azure
DevOps), version control (Git, GitHub, GitLab), orchestration/DAGs tools (e.g., Argo, Airflow,
Kubeflow)
• Hands-on coding skills Python 3 (e.g., API including automated testing frameworks and libraries
(e.g., pytest) and Infrastructure as Code (e.g., Terraform) and Kubernetes artifacts (e.g.,
deployments, operators, helm charts)
• Experience setting up at least one contemporary MLOps tooling (e.g., experiment tracking,
model governance, packaging, deployment, feature store)
• Practical knowledge delivering and maintaining production software such as APIs and cloud
infrastructure
• Knowledge of SQL (intermediate level or more preferred) and familiarity working with at least
one common RDBMS (MySQL, Postgres, SQL Server, Oracle)
Business Executive - Sales
Job brief:
- We are a company in the business of evolving people and have developed Excellence
Installation Technology which is a Trillion Dollar Industry and has been validated by
Forbes too.
- We are looking for an enthusiastic person to contribute in converting the enquiries to
customers for our company.
- Candidates will be responsible for closing sales deals over the phone and maintaining
good customer relationships.
- An effective Business Executive must be an excellent communicator and have superior
people skills.
- They must be comfortable presenting products or services over the phone as well as
dealing with complaints and doubts.
Responsibilities:
- Contact potential or existing customers to inform them about our product/service.
Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Enter and update customer information in the database.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet business requirements and facilitate future sales.
- Keep records of calls and sales and note useful information.
Skills:
- Education and Salary no bar for the right candidate.
- Excellent conversational and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- A vibrant person with a positive attitude who is ready to learn new skills and wants to
achieve something great for themselves.
- Preferably someone with Creative and Artistic side to their personality.
Academic Counselor - Chennai
Hiring Sales Executives/Counselors from Educational industry background.
Job Description
Counseling the students for the Test Prep Programs
Handling enquiries and getting the enrollments done
Achieving monthly sales targets
cold calling
Work Schedule: 6 days a week (including weekends), 1 fixed weekly off on weekday
Required Candidate profile
Sales aggressive Experience in counseling/ sales Good communication skills.
Presentable
- Helps Test Lead to prepare the Test Plan and coordinate with Test Engineers during Testing Phase
- Performs Bug Analysis, understands the client requirement and help Test engineer to prepare the test cases
- Ability to multi-task/handle several projects effectively and deliver within timeline
- Peer Reviews the test cases, understands the Test Plan and write Automation test cases
- Able to write Scripts in languages like Java, Ruby, Python, etc.,
- Able to review the Scripts written, able to run the Maintenance / New Scripts and identify the issues
- Knowledge on automation test reports (TestNG, Allure, JUnit reports etc)
- Define onboarding documents for technology and domain for the teams
- Train/Mentor and evaluate juniors on testing specializations
- Exihitbit strong expertise in one of Load Testing - Jmeter (or similar tools) or Api Testing - Rest client/postman or DB testing
- Perform cross Browser / device compatibility testing using automation
- Understand and contribute to sprint release cycle process, ensure 100% test coverage and follow JIRA hygiene
- Besides the job specific responsibilities strictly adheres to the policies and procedures of the organization
- Excellent communication (verbal and written) - Articulates clearly, concisely and with context at all times, High confidence and assertiveness skills
- Has a cordial work relationship with peers and manager
- Speaks his/her mind even during challenging situations, Proactively seeks help /assistance when in need
- Ability to Develop self and others - Takes feedback positively and works on it seriously, Is not afraid of making mistakes as part of learning
- Open to working across projects and technologies, Good analytical and logical skills
- Understands requirements quickly and accurately
- Proactively thinks through the solution and seeks clarification before coding
- Explores the root causes of problems before taking action
- Quickly learns the latest developments in technology and is able to apply it to the projects
- Good Interpersonal Skills - Builds good working relationship with team members and customer stakeholders (Product owners and Scrum master etc)
- As a QA person - Show extreme attention to details and nuances
AECC Global is a leading EdTech company founded in 2008 with a global footprint in 13 countries and 39 cities. Our motive is to provide expert international education guidance and counseling to passionate students. We have a dedicated team of richly experienced and certified professionals to help students choose the best courses available in international universities worldwide.
To help us continue to grow our offerings, we are in search of an experienced Product Manager to lead the digital products development and marketing. We are looking for a dynamic person responsible for the product planning and execution throughout the Product Life Cycle, including defining the product vision, gathering customer requirements and prioritizing.
To carry out the role of a Product Manager successfully, a candidate should possess the following skills and qualifications:
- 3+ years of working experience in web and mobile app products development through all phases
- Excellent knowledge of user-centered design principles
- Understanding of design quality standards
- Knowledge of Scrum and Agile Software Development Methodology
- Proficiency in the use of analytic tools
- Ability to prioritize effectively
- Excellent oral and written communication
Product Manager is responsible for overseeing all activities relating to researching, designing, marketing, and managing the development of a product from beginning to end.
- Using market research to get ideas for products that customers will want
- Helping to oversee the design and manufacture and planning of how to market and promote the product to the customers and partners
- Responsible for developing features and creating content that drives organic growth to our web and other digital properties
- Increase user retention rate across our products by understanding our audience and developing new features to maximize user engagement
- Monitor, react to and grow important audience KPIs such as daily user retention, time on site, RPC, and organic traffic
- Comparing the company's products to competitor's products and offerings in order to compete in the market
- Providing management with analysis reports to management, sales & marketing Team.
- Specifying and overseeing the research needed to determine the needs and desires of customers
Salary: 10-17LPA
Location: Chennai
Designation (internal nomenclature) CIC (Certified Internet Consultant)
Base Location Chennai
Start Date Immediate
Role and Responsibilities:
• Making cold calls in the given territory
• Creating a pipeline of potential clients
• Making client presentation and handling the complete sales cycle.
• Upselling/ cross selling to the existing customers.
Required Experience, Qualification and Skills:
• Fresher or experienced (1 – 3 years of relevant work experience)
• Pursuing degree, graduate or postgraduate
• Personable, attentive, self-motivated, and driven by targets.
• Good communication skills – including both verbal and written.
• The ability to influence and negotiate with others.
• Customer centric approach to go extra mile to keep up the user experience
• Good interpersonal skills and communication skills in English and Tamil
Other Requirements:
• Candidates with or without bike both can apply.
• 06 days’ work week.
CTC Details
• Freshers – maximum up to 3 Lakh pa (Full time)
• Experienced – Basis last drawn CTC
Who are we?
Centre for Research on Start-ups and Risk Financing (CREST) has been set up by IIT Madras to provide thought leadership and intellectual impact to the start-up and innovation ecosystem. CREST has embarked on an ambitious mission of becoming one of the top global research centres in the area of start-ups and innovation. The core of CREST is the development of an AI-driven Intelligent
Information Platform that would enable cutting edge research as well as influence policy and practice like never before
With the recent exponential growth in the start-up and innovation ecosystem, new data-driven approaches would play a critical part in sustaining the current growth curve. The objective of CREST would be to become the gold standard of information and intelligence on Innovation, Entrepreneurship and Private Equity investments in India
The Opening
We are currently looking for our next passionate, skilled and motivated Python developer, who can join us immediately. The candidate should
● Be excited about building a next-generation intelligence platform
● Have a can-do attitude and ready for challenges
● Value working with a greatteam - confident, creative and thoughtful people who come together to achieve great things
● Be eager to experiment, learn and bring new things, improving the platform
● Be high on self-belief and enthusiasm to work in a startup-like culture - small team, fast-paced work environment If this is you, we're excited to interact!
As the Data Science Engineer in CREST, you will
● Write reusable code and build libraries for future use
● Establish solid data-pipelines and automate routine tasks
● Develop & deploy custom Machine Learning (ML) models using the latest
research in ML and Natural Language Processing (NLP)
● Build performant applications following best practices, maximizing speed and scalability
● Improve upon the existing codebase mitigating technical debt
● Take ownership of all aspects of the application - architecture, quality and efficiency
Requirements
● Proficient understanding of Python language
● Expertise with data-modelling, data-wrangling & data-mining techniques
● Familiar with Extract-Transform-Load (ETL) processes and hands-on experience with packages like Pandas, Numpy etc
● Experience with data visualisation tools and libraries like Plotly, Seaborn etc
● Good understanding of advanced Statistical and ML techniques on
regression, classification, forecasting etc
● Skilled in NLP and specifically ML applications in NLP like information
extraction, feature engineering, classification, building language models etc
● Should provide direction and mentorship to junior team members
● Bachelor’s or Master’s degree from premier educational institutions
● Minimum 2 years of experience (research or professional) in the
above-mentioned areas
Good to have
● Comfortable with using Command Line and Linux systems
● Experience and knowledge in version control systems like git, svn, etc
● Knowledge in developing & deploying web apps & web APIs with an overall understanding of client-server interactions
● Experience with NoSQL databases like MongoDB
Job type
● Full time, on-site
● Immediate joiner
● Initial appointment for 1 year, it would be renewed subsequently based on performance
Work location
Department of Management Studies, IIT Madras campus, Chennai, Tamil Nadu,
India - 600036
Why work with us?
● Get to interact with the best of the minds. IIT Madras has been ranked as the
top university in India for 5 years in a row
● Be at the forefront of the Entrepreneurial ecosystem in India
● Enormous opportunities for learning





