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Description:
Responsibilities
Strategy & Planning
- The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
- Provides overall expertise with all network operations functions.
- Ability to define, implement and enforce configuration management and change management policies and practices.
Acquisition & Deployment
- Handle escalations and manage support from different levels.
- Ensure adherence of operational metrics.
- Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
- Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
- Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
- Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
- Provide procedural training to staff.
- Perform performance objectives and performance reviews with all team members.
Operational Management
- The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
- This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
- The NOC Manager will manage all related partner operational expectations.
- Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
- Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
- Ensure that reports are accurate and delivered on time.
Experience:
- More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
- Expert knowledge of (SCCM) System Center configuration Manager 2012.
- MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
- VMware 410 VSphere Administrator - VCP410 Certified
- Expert knowledge of Virtualization using VMware,MCITP
- Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
- and High availability using industry standards.
- Ability to work independently as well as in a team environment.
- Network services experience is desired.
- ITIL V3 Foundation Certification preferred
Location: Chennai
Python
JavaBasic Qualifications :
● Experience: 4+ years.
● Hands-on development experience with a broad mix of languages such as JAVA, Python, JavaScript, etc.
● Server-side development experience mainly in JAVA, (Python and NodeJS can be considerable)
● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS, or jQuery, etc., is good to have.
● Passion for software engineering and following the best coding concepts.
● Good to great problem solving and communication skills.
Java
Spring BootJob Description
We are seeking a talented and experienced Java SpringBoot Microservices Developer
to join our dynamic development team. As a Java SpringBoot Microservices Developer,
you will be responsible for designing, developing, and maintaining scalable and
high-performance microservices-based applications using Java and SpringBoot
frameworks.
Responsibilities:
● Collaborate with cross-functional teams to gather and analyze requirements for
the development of microservices applications.
● Design, develop, and implement robust and scalable microservices using Java
and SpringBoot.
● Build RESTful APIs and integrate them with external systems as required.
● Ensure the performance, security, and reliability of the microservices through
thorough testing and debugging.
● Participate in code reviews to ensure code quality, maintainability, and adherence
to coding standards.
● Troubleshoot and resolve technical issues related to microservices and their
integration with other components
● Continuously research and evaluate emerging technologies and industry trends
related to microservices and recommend improvements to enhance application
development.
Requirements:
● Bachelor's degree in Computer Science, Software Engineering, or a related field.
● Strong experience in Java development, specifically with SpringBoot framework.
● Proficiency in designing and developing microservices architectures and
implementing them using industry best practices.
● Solid understanding of RESTful API design principles and experience in building
and consuming APIs.
● Knowledge of cloud platforms and experience with containerization technologies
(e.g., Docker, Kubernetes) is highly desirable.
● Familiarity with agile development methodologies and tools (e.g., Scrum, JIRA) is
a plus.
● Excellent problem-solving and analytical skills with a keen attention to detail.
● Effective communication and collaboration skills to work effectively within a team
environment.
If you are a passionate Java developer with a strong focus on building scalable
microservices applications using SpringBoot, we would love to hear from you. Join our
team and contribute to the development of cutting-edge solutions that deliver
exceptional user experiences.
To apply, please submit your resume and a cover letter outlining your relevant
experience and achievements in Java SpringBoot microservices development.
- Strong in both Core and Apps side.
- Strong in Apps DBA areas, R12.1, R12.2, Cloning, Patching, Multinode, DMZ, Troubleshooting, Concurrent Manager, Sysadmin Activities
- Strong in Core BDA areas , Architecture, Installation, Cloning, Patching, Performance Tuning, Standby , DG, RAC, OEM, Upgrade, Migration,Troubleshooting, Replication tool
- Should be flexible for timng
Data Science
Machine Learning (ML)As an Associate Manager - Senior Data scientist you will solve some of the most impactful business problems for our clients using a variety of AI and ML technologies. You will collaborate with business partners and domain experts to design and develop innovative solutions on the data to achieve
predefined outcomes.
• Engage with clients to understand current and future business goals and translate business
problems into analytical frameworks
• Develop custom models based on an in-depth understanding of underlying data, data structures,
and business problems to ensure deliverables meet client needs
• Create repeatable, interpretable and scalable models
• Effectively communicate the analytics approach and insights to a larger business audience
• Collaborate with team members, peers and leadership at Tredence and client companies
Qualification:
1. Bachelor's or Master's degree in a quantitative field (CS, machine learning, mathematics,
statistics) or equivalent experience.
2. 5+ years of experience in data science, building hands-on ML models
3. Experience leading the end-to-end design, development, and deployment of predictive
modeling solutions.
4. Excellent programming skills in Python. Strong working knowledge of Python’s numerical, data
analysis, or AI frameworks such as NumPy, Pandas, Scikit-learn, Jupyter, etc.
5. Advanced SQL skills with SQL Server and Spark experience.
6. Knowledge of predictive/prescriptive analytics including Machine Learning algorithms
(Supervised and Unsupervised) and deep learning algorithms and Artificial Neural Networks
7. Experience with Natural Language Processing (NLTK) and text analytics for information
extraction, parsing and topic modeling.
8. Excellent verbal and written communication. Strong troubleshooting and problem-solving skills.
Thrive in a fast-paced, innovative environment
9. Experience with data visualization tools — PowerBI, Tableau, R Shiny, etc. preferred
10. Experience with cloud platforms such as Azure, AWS is preferred but not required
NodeJS (Node.js)
MongoDB
ExpressOur new vision “Reimagining a better-shared world” and mission “Bringing human expertise to tech for delivering purposeful solutions that amplify value” is at the heart of our transformation approach, powered by cloud, platform mindset, and engagement. Our motto “Let’s make digital change happen” is our commitment to empower our clients to succeed in this digital world. While our values – integrity, teamwork, the pursuit of excellence, committed, customer-centric, and thought-leadership, defines our character and behavior.
This person MUST have:
Node JS, REST, Mongo DB
Experience:
Min 3 year experience
JOB DESCRIPTION / ROLES & RESPONSIBILITY
Job Title
Customer Experience Champion
Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore
Salary
INR 4,00,000 – 5,00,000 per annum
Position Summary
As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.
The Objectives of this role include
- Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
- Partner closely with Sales and Operations Team in their respective region
- Ensure timely submission and follow-up on all call information submitted across businesses
- Arrange Client meetings with the Sales Team
- The goal is to help the company grow by bringing in customers and developing business
- Correspondence to clients like clarifications, queries, and other details about our business
- Convincing customers to close the lead and grow the business
- Follow up with the client, may include site visit as well
- Relationship management
- Drive to engage clients on new products and features
- Understanding customer journey thoroughly
- Coordinating customer requests with internal stakeholders (ops team, survey team)
- Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)
Position Responsibility
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company and ask questions to understand customer requirements to close sales
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Directly communicating between the Client and SunEdison’s team and performance management
- Manage and coordinate inter-team-members relationships
- Team level Key Performance Indicators
- Bridge the gap between client, sales team and operations team for Solar Panels
- Noting down customer requests exhaustively
- Ultimate focus on delighting the customer
- Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
- Ensuring all teams deliver to customers in their respective TAT
Position Experience
- Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.
Position Academic Qualification
- Graduation in any discipline.
Desired Technical Skills
- MS Excel tools and Basic CRM Tools
Desired Soft Skills
- Should have attention to detail
- Communication Skills (Verbal and Written)
- Interpersonal Skills
- Analytical & Problem-Solving Skills
Language Proficiency
- English- Must Have
- Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have
AngularJS (1.x)
Angular (2+)
PHPRemote Work
1. Build dashboard using Angular 6
2. Build backend APIs using PHP symfony framework
3. Manage web crawlers
Must Required Skills Set:
1. Angular 6 (with two years of hand on experience) + PHP (with three years of hands on exp) with symfony Or other framework
2. Hands on exp in Linux
3. Optional - Python, JavaScript, NodeJs, MySql,
4. Optional - Docker Exp
5. Optional - Cloud Experience (e.g- AWS, Azure)
Docker
Amazon Web Services (AWS)Job Dsecription:
○ Develop best practices for team and also responsible for the architecture
○ solutions and documentation operations in order to meet the engineering departments quality and standards
○ Participate in production outage and handle complex issues and works towards Resolution
○ Develop custom tools and integration with existing tools to increase engineering Productivity
Required Experience and Expertise
○ Having a good knowledge of Terraform + someone who has worked on large TF code bases.
○ Deep understanding of Terraform with best practices & writing TF modules.
○ Hands-on experience of GCP and AWS and knowledge on AWS Services like VPC and VPC related services like (route tables, vpc endpoints, privatelinks) EKS, S3, IAM. Cost aware mindset towards Cloud services.
○ Deep understanding of Kernel, Networking and OS fundamentals
NOTICE PERIOD - Max - 30 days
iOS App Development
Objective C
Swift
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