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Job description

Job Title: System Integrator / Technical Support Engineer (Integration)

Experience: 5 Years

Employment Type: Full-Time

About the Role

We are seeking an experienced and technically proficient Client Support / Technical Support Engineer (Integration) to join our dynamic team. The ideal candidate will possess strong analytical skills and a solid background in API integrations, Integration Kits, and technologies such as Java, PHP, or Android.

In this role, you will serve as the primary point of contact for clients, ensuring smooth implementation, efficient issue resolution, and exceptional customer satisfaction throughout the integration process.

Key Responsibilities

Provide technical support and integration assistance to clients via email, calls, or ticketing systems.

Assist clients in setting up, configuring, and troubleshooting API / SDK / Integration Kits.

Collaborate with internal development and product teams to resolve complex technical challenges.

Analyze logs, debug issues, and replicate customer scenarios to identify root causes.

Maintain detailed documentation of integration processes, FAQs, and troubleshooting guides.

Ensure timely and professional resolution of client queries to maintain high satisfaction levels.

Work cross-functionally to support client onboarding, testing, and deployment activities.

Required Skills & Qualifications

Bachelors degree in Computer Science, Information Technology, or a related field.

Minimum 5 years of experience in Client Support, Technical Support, or Integration Support roles.

Hands-on experience with at least one of the following: Java, PHP, or Android.

Strong understanding of API integrations, SDKs, and web technologies (REST / JSON).

Familiarity with Integration Kits or middleware solutions.

Excellent communication, analytical, and problem-solving skills.

Ability to work independently and manage multiple client projects simultaneously.

Preferred Skills

Experience in the Payment Gateway..

Knowledge of SQL for data validation and troubleshooting.

Proficiency with Postman, API testing, and log analysis tools.

Key Responsibilities:

1. Design marketing creatives for social media, websites, emailers, and WhatsApp campaigns
2. Create offline collaterals including posters, brochures, flyers, standees, and presentations
3. Ensure brand consistency across all digital and print assets
4. Translate marketing briefs into clear, effective visual concepts
5. Adapt creatives for multiple formats, platforms, and campaign requirements
6. Manage parallel design requests while meeting timelines

Must Have's

1. 1–3 years of professional graphic design experience
2. Proficiency in Adobe Photoshop, Illustrator, and InDesign
3. Strong understanding of typography, layout, and color theory

Share your updated resume along with Portfolio on hitanya@ zohomail.in

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

Who we are

Having a National presence Walnut Advertising is a creative ad agency—we work on branding, marketing, and campaigns across industries. Alongside that, we also have Imago & Getter, which focuses on manufacturing hygiene and disinfectant products specially designed for pharma, food & beverage, and healthcare companies. Both organisations are emerging to create opportunities for go getters who bring in creativity and out of the box thinking which is mutually beneficial. We are an equal opportunity employer.

What you’ll be doing

As the Officer/Manager – Business Development, you will be responsible for identifying new market opportunities, nurturing strategic partnerships, driving revenue growth, and building strong relationships with prospects and clients. This role blends strategic thinking with hands-on execution, requiring you to work closely with marketing, product, and customer success teams to craft and present compelling solutions to potential clients. You will represent the brand, close deals, and help shape the organization's growth trajectory

You will be responsible for…

1. Lead Generation & Prospecting - Identify and target potential clients through market research, networking, and outreach.

2. Pipeline Management & Sales Closure - Own the full sales cycle: pitch, negotiate, and close deals.

3. Strategic Partnerships & Alliances - Build and maintain relationships with strategic partners and channels

. 4. Market Intelligence & Competitor Analysis - Gather insights to inform product positioning and sales strategy.

5. Collaboration with Cross-Functional Teams -Work with marketing and product to align offerings with market demand

. 6. Client On boarding & Handover - Ensure a smooth transition of closed deals to delivery/account teams.

7. Reporting & Documentation - Maintain accurate records of sales activities and performance metrics.

What we need from you

 Work experience of 10 years;

Proven track record in a leadership role

 10.00am – 7.00pm ( Mon – Fri)

 Ghatkopar and Thane

 Compensation as per industry standards.

What skills & experience you’ll bring to us

 Relevant work experience of 10 years and above

 Experience working in a fast growing start-up

 Strong communication and Analytical Skills

 Ability to meet timelines and deliver results.

 Team Management

 MS Office proficient ( EXCEL advance level)

 Graphic Designing, Adobe Suite,

 Experience of tools like Project Management & Collaboration, Creative Tools, Design Tools will be an added advantage Want to apply?

Get in touch today Both organisations are emerging to create opportunities for go getters who bring in creativity and out of the box thinking which is mutually beneficial. We are an equal opportunity employer and working with us will give you wings to think and grow creatively. 

We are seeking a skilled Full Stack Developer with expertise in Shopify to join our team. As a Full Stack Developer, you will be responsible for creating and maintaining custom e-commerce solutions on the Shopify platform. Your role will involve collaborating with cross-functional teams to design, develop, and deploy scalable and efficient Shopify-based applications.

Responsibilities:

- Develop and customize Shopify themes and templates to meet specific client requirements.

- Implement front-end designs using HTML, CSS, and JavaScript, ensuring responsiveness and optimal user experience.

- Utilize Shopify Liquid template language to build dynamic and interactive web pages.

- Extend Shopify functionality by integrating third-party apps and plugins.

- Develop custom Shopify apps and extensions using Shopify API and GraphQL.

- Collaborate with designers, UX/UI specialists, and other developers to ensure seamless integration of design and functionality.

- Optimize website performance and page loading speed.

- Conduct thorough testing and debugging to identify and resolve issues.

- Stay updated with the latest Shopify features, APIs, and best practices to continuously improve development processes.

- Provide technical guidance and support to other team members.

Required Skills and Qualifications:

- Strong proficiency in Shopify development with at least X years of experience.

- Proficiency in front-end web technologies, including HTML5, CSS3, JavaScript, and responsive design principles.

- Experience with Shopify Liquid template language and theming system.

- In-depth knowledge of Shopify APIs, GraphQL, and App development.

- Familiarity with JavaScript frameworks/libraries such as React or Vue.js.

- Proficiency in server-side languages like Ruby, PHP, or Node.js.

- Experience in working with databases and writing SQL queries.

- Understanding of version control systems, such as Git.

- Ability to collaborate effectively with cross-functional teams and stakeholders.

- Strong problem-solving skills and attention to detail.

- Excellent communication and teamwork abilities.

Shopify Certifications (Base Level Certifications):

- Shopify Certified Developer: Demonstrates a comprehensive understanding of Shopify development concepts, theming, APIs, and app development on the Shopify platform.

- Shopify Certified Theme Developer: Validates expertise in creating and customizing Shopify themes using Liquid, HTML, CSS, and JavaScript.

- Shopify Certified App Developer: Verifies proficiency in building custom apps and extensions for Shopify using APIs, webhooks, and other integration methods.

Note: Shopify certifications are not mandatory but can be considered as a strong base-level requirement for this role. The specific certifications required may vary depending on the organization's needs and preferences.

Full Stack Java Developer-

Java, Angular 5+, html, css, Springboot, microservices, hibernate, mysql, sql server.

Software Languages: Advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.

Job Responsibilities:

• Gain a clear understanding of customers' businesses and requirements;
• Plan execution methodology and identify fulfillment plan to address the requirements;
• Full lifecycle application development
• Designing, coding and debugging applications.
• Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis
• Support, maintain and document software functionality
• Programming analytical skill with highly logical and analytical approach
• Manage documentation by working with other teams and consolidating all required types of reports for future use and test case scenarios.
• Ability to visualize data, concepts and work flows to create diagrams, charts and illustrations to supplement documentation.
• Maintain quality service by establishing and enforcing organization standards.
• Maintain professional and technical knowledge by benchmarking state-of-the-art practices.
• Timely reporting to provide visibility of performance to goal.
• Be data driven and flexible to changes with a natural passion for problem solving.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Key Skills required: 

• 4+ years of rich experience in the software development with advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.
• A self-starter with the ability to work independently and as part of a team.
• Ability to work well in a results oriented environment with firm deadlines;
• Ability to perform multiple tasks effectively while being results-driven and patient
• Able to work both independently and as part of a team
• High degree of attention to detail and trustworthiness
• Strong analytical skills
• Capable of making timely, independent decisions
• Excellent oral, written and interpersonal communications skill
• Ability to think outside the box and generate and implement new ideas.
• Natural interest in team building and leadership with coaching/training skills.
• Excellent organizational skills

Job Responsibilities:

• Creating website layout/user interface by using standard HTML/CSS practices.

• Developing websites that are responsive, cross-browser compatible.

• Designing and managing the website back-end including database and server integration.

• Generating WordPress themes and plugins.

• Conducting website performance tests.

• Troubleshooting content issues.

• Conducting WordPress training with the client.

• Estimating development timings for individual tasks and new site builds.

• Co-ordinating with web designers to match visual design intent.

• Knowledge of code versioning tools like GIT.

• Working with debugging tools.

• Monitoring, reviewing and revising the performance of the live website.

Required Skills:

• Ability to build websites from scratch using WordPress.

• Proven experience in woo-commerce & supported plugins.

• Knowledge in creating website layout/user interface by using HTML, CSS, jQuery, JavaScript, PHP & MySQL.

• Good understanding of theme customization.

• Competent in creating and maintaining software documentation

• Good understanding of SEO principles and content management systems.

• Must have knowledge of database management, hosting website, email server configuration on both shared and VPS servers.

• Must be available for full time in office job in Thane.
• Must have relevant skills.

Roles & Responsibilities:

• Creating and executing a strong performance marketing strategy & execution plan.
• Developing and managing digital prospecting and remarketing campaigns
• Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC
• Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels
• Identifying and testing new channels to continue to meet or exceed established critical metrics
• Working closely with the management to share funnel conversion improvement ideas, feedback & present results

Scope:

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19

• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-

  after startups in India

• upGrad was earlier selected as one of the top ten most innovative companies in India

  by FastCompany.

• We were also covered by the Financial Times along with other disruptors in Ed-Tech

• upGrad is the official education partner for Government of India - Startup India

  program

• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning

   

  Role Summary

  Are you excited by the challenge and the opportunity of applying data-science and data- analytics techniques to the fast developing education technology domain? Do you look forward to, the sense of ownership and achievement that comes with innovating and creating data products from scratch and pushing it live into Production systems? Do you want to work with a team of highly motivated members who are on a mission to empower individuals through education?
  If this is you, come join us and become a part of the upGrad technology team. At upGrad the technology team enables all the facets of the business - whether it’s bringing efficiency to ourmarketing and sales initiatives, to enhancing our student learning experience, to empowering our content, delivery and student success teams, to aiding our student’s for their desired careeroutcomes. We play the part of bringing together data & tech to solve these business problems and opportunities at hand.
  We are looking for an highly skilled, experienced and passionate data-scientist who can come on-board and help create the next generation of data-powered education tech product. The ideal candidate would be someone who has worked in a Data Science role before wherein he/she is comfortable working with unknowns, evaluating the data and the feasibility of applying scientific techniques to business problems and products, and have a track record of developing and deploying data-science models into live applications. Someone with a strong math, stats, data-science background, comfortable handling data (structured+unstructured) as well as strong engineering know-how to implement/support such data products in Production environment.
  Ours is a highly iterative and fast-paced environment, hence being flexible, communicating well and attention-to-detail are very important too. The ideal candidate should be passionate about the customer impact and comfortable working with multiple stakeholders across the company.

  
  Roles & Responsibilities

  • • 3+ years of experience in analytics, data science, machine learning or comparable role
    • Bachelor's degree in Computer Science, Data Science/Data Analytics, Math/Statistics or related discipline 
    • Experience in building and deploying Machine Learning models in Production systems
    • Strong analytical skills: ability to make sense out of a variety of data and its relation/applicability to the business problem or opportunity at hand
    • Strong programming skills: comfortable with Python - pandas, numpy, scipy, matplotlib; Databases - SQL and noSQL
    • Strong communication skills: ability to both formulate/understand the business problem at hand as well as ability to discuss with non data-science background stakeholders 
    • Comfortable dealing with ambiguity and competing objectives

     

    Skills Required

    • Experience in Text Analytics, Natural Language Processing

    • Advanced degree in Data Science/Data Analytics or Math/Statistics

    • Comfortable with data-visualization tools and techniques

    • Knowledge of AWS and Data Warehousing

    • Passion for building data-products for Production systems - a strong desire to impact

      the product through data-science technique