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Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

NEED TO HAVE :

1) Have some knowledge of front end like React.JS

2) HTML, CSS

3) Strong in Javascript concepts

4) Good communication skills

5) Loves to code

GOOD TO HAVE :

1) Experience with type script will be a plus

2) Experience with Nest.JS framework will be a plus

3) Strong hold on ES6 principles.

4) Familiar with TDD ( Test Driven Development ) will be a plus.

5) Familiar with working in CI / CD will be a plus

6) Micro-Service architecture knowledge will be an added benefit.

You can directly WhatsApp us on nine three one six one two zero one three two

Skills and competencies:

Required:

·        Strong analytical skills in conducting sophisticated statistical analysis using bureau/vendor data, customer performance

Data and macro-economic data to solve business problems.

·        Working experience in languages PySpark & Scala to develop code to validate and implement models and codes in

Credit Risk/Banking

·        Experience with distributed systems such as Hadoop/MapReduce, Spark, streaming data processing, cloud architecture.

• Familiarity with machine learning frameworks and libraries (like scikit-learn, SparkML, tensorflow, pytorch etc.
• Experience in systems integration, web services, batch processing
• Experience in migrating codes to PySpark/Scala is big Plus
• The ability to act as liaison conveying information needs of the business to IT and data constraints to the business

applies equal conveyance regarding business strategy and IT strategy, business processes and work flow

·        Flexibility in approach and thought process

·        Attitude to learn and comprehend the periodical changes in the regulatory requirement as per FED

As a Senior Web Developer, you will be responsible for developing and/or designing websites for app . You will be working alongside a team of other developers in creating, maintaining and updating our websites. You get to work with some of the best minds in the industry at a place where opportunity lurks everywhere and in everything. You will also be collaborating with the other team members such as the Content Team as well as the Design Team to refine the website and fix the technical issues. Your ultimate goal will be to provide user information solutions by creating web pages and apps.

Responsibilities

Your responsibilities are as follows.

• Write well designed, testable, efficient code by using best software development practices
• Create website layout/user interface by using standard HTML/CSS practices
• Integrate data from various back-end services and databases
• Gather and refine specifications and requirements based on technical needs
• Create and maintain software documentation
• Be responsible for maintaining, expanding, and scaling our site
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities
• Cooperate with web designers to match visual design intent

Required Qualifications

We are looking for individuals who are curious, excited about learning, and navigating through the uncertainties and complexities that are associated with a growing company. Some qualifications that we think would help you thrive in this role are:

• Minimum 4 Years of experience in web programming
• Top-notch programming skills and in-depth knowledge of modern HTML/CSS
• Familiarity with the following programming languages: NET Core (C#) and PHP.
• A solid understanding of how web applications work including security, session management, and best development practices
• Adequate knowledge of relational database systems, Object Oriented Programming, and web application development
• Hands-on experience with network diagnostics, network analytics tools
• Basic knowledge of Search Engine Optimization process
• Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT

Preferred Qualifications

• Exceptional working knowledge of various website development techniques.
• Exceptional understanding of UI Prototyping tools.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• A keen eye on details.

 Strong written/verbal communication skills

·        Minimum 2-15 Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Forkjoin pool and other threading concepts)

·        Good knowledge of the JVM with an understanding of performance and memory optimization.

·        Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).

·        Excellent knowledge on collections like, Array List, Vector, LinkedList, Hashmap, HashTable, HashSet is mandate.

·        Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.

·        Expert level understanding of Object-Oriented Concepts and Data Structures

·        Good experience in Database (Sybase, Oracle or SQL Server) like indexing (clustered, non-clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.

Please share your updated CV with the the below details:

Total Exp:

CTC:

Expectation:

Current Location:

Preferred Location:

Available for F2F Interview - Y/N :

Notice Period:

Regards,

Rashmi

You need to write scalable Python code for developing and implementing robust applications. You would indulge your dedication and passion to build server-side logic ensuring low-latency and high end performance. You should have sound knowledge of Python frameworks such as Django and Flask.

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a Software Engineer at Coredge, you will help develop our next-generation cloud native core solution along with the product and the open-source community to build the Coredge.io vision.

What you will do?

• System engineering and implementation in Python and Golang.

• Working on performance issues using creative experiments and internally developed product features.

• Research, propose, and integrate relevant open-source projects based on product objectives.

• Write organized, efficient, and well documented Python/Golang code as an example for junior engineers.

• Participation in all levels of product definition, design, implementation, testing, and deployment.

• Must include the ability to discuss abstract system architectures from ideas through implementation and

           creatively apply domain experience to solve technical challenges.

• Mentoring software engineers, fostering an environment of trust and accountability.

What you will need?

A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the

following skills to succeed.

• Strong Python skills to develop framework(s).

• Hands-on to design & develop re-usable framework components.

• Hands-On experience on developing framework, designing re-usable framework components.

• Experience in engineering practices such as code refactoring, design patterns, design driven development, Continuous Integration, building highly scalable applications, application security and functional programming.

Additional Skills:

• Knowledge of Cloud native would be an advantage.

• Understanding of Kubernetes from Architecture side and also understand the Standard API.

• Code contributed to CNCF or similar community will be plus.

• Performance benchmarking of K8’s or any cloud will be added advantage

About us: Nexopay helps transforming digital payments and enabling instant financing for parents, across schools and colleges world-wide.

Responsibilities:

• Work with stakeholders throughout the organisation and across entities to identify opportunities for leveraging internal and external data to drive business impact
• Mine and analyze data to improve and optimise performance, capture meaningful insights and turn them into business advantages
• Assess the effectiveness and accuracy of new data sources and data gathering techniques
• Develop custom data models and algorithms to apply to data sets
• Use predictive modeling to predict outcomes and identify key drivers
• Coordinate with different functional teams to implement models and monitor outcomes
• Develop processes and tools to monitor and analyze model performance and data accuracy

Requirements:

• Experience in solving business problem using descriptive analytics, statistical modelling / machine learning
• 2+ years of strong working knowledge of SQL language
• Experience with visualization tools e. g., Tableau, Power BI
• Working knowledge on handling analytical projects end to end using industry standard tools (e. g., R, Python)
• Strong presentation and communication skills
• Experience in education sector is a plus
• Fluency in English

What is the role?

You will be responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties. You will be responsible for the functional/technical track of the project

‍Key Responsibilities

• Developing front end website architecture
• Designing user interactions on web pages
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features
• Seeing through a project from conception to finished product
• Designing and developing APIs
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent
• Overall 4+ years of experience
• Agnostic/Polyglot with multiple tech stacks
• Worked on open source technologies – NodeJs, ReactJs, python, Mysql, No SQL, MongoDB, DynamoDB
• Good experience with Front-end technologies like Javascript frameworks, Reactjs, Angularjs
• Backend exposure – good knowledge of building API
• Worked on serverless technologies
• Efficient in building microservices in combining server & fronted
• Knowledge of cloud architecture
• Should have sound working experience with relational and columnar DB
• Should be innovative and communicative in approach
• Will be responsible for functional/technical track of a project

Whom will you work with?

You will work with a top-notch tech team, working closely with the architect and engineering head. 

What can you look for? 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Compass.

We are

We at Compass strive to make selling fun with our SaaS incentive gamification product.  Compass is the #1 gamification software that automates and digitizes Sales Contests and Commission Programs. With game-like elements, rewards, recognitions, and complete access to relevant information, Compass turbocharges an entire salesforce. Compass also empowers Sales Managers with easy-to-publish game templates, leaderboards, and analytics to help accelerate performances and sustain growth.

We are a fun and high-energy team, with people from diverse backgrounds - united under the passion of getting things done. Rest assured that you shall get complete autonomy in your tasks and ample opportunities to develop your strengths.

Way forward

If you find this role exciting and want to join us in Bangalore, India, then apply by clicking below. Provide your details and upload your resume. All received resumes will be screened, shortlisted candidates will be requested to join for a discussion and on mutual alignment and agreement, we will proceed with hiring.