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Job Title: Senior DevOps Engineer

Experience: 8+ Years

Joining: Immediate Joiner

Location: Bangalore (Onsite/Hybrid – as applicable)

Job Description:

We are looking for a highly experienced Senior DevOps Engineer with 8+ years of hands-on experience to join our team immediately. The ideal candidate will be responsible for designing, implementing, and managing scalable, secure, and highly available infrastructure.

Key Responsibilities:

• Design, build, and maintain CI/CD pipelines for application deployment
• Manage cloud infrastructure (AWS/Azure/GCP) and optimize cost and performance
• Automate infrastructure using Infrastructure as Code (Terraform/CloudFormation)
• Manage containerized applications using Docker and Kubernetes
• Monitor system performance, availability, and security
• Collaborate closely with development, QA, and security teams
• Troubleshoot production issues and perform root cause analysis
• Ensure high availability, disaster recovery, and backup strategies

Required Skills:

• 8+ years of experience in DevOps / Site Reliability Engineering
• Strong expertise in Linux/Unix administration
• Hands-on experience with AWS / Azure / GCP
• CI/CD tools: Jenkins, GitLab CI, GitHub Actions, Azure DevOps
• Containers & orchestration: Docker, Kubernetes
• Infrastructure as Code: Terraform, CloudFormation, Ansible
• Monitoring tools: Prometheus, Grafana, ELK, CloudWatch
• Strong scripting skills (Bash, Python)
• Experience with security best practices and compliance

Good to Have:

• Experience with microservices architecture
• Knowledge of DevSecOps practices
• Cloud certifications (AWS/Azure/GCP)
• Experience in high-traffic production environments

Why Join Us:

• Opportunity to work on scalable, enterprise-grade systems
• Collaborative and growth-oriented work environment
• Competitive compensation and benefits
• Immediate joiners preferred.

• Computer Science degree from an accredited college or university
• 8-10 years software development experience
• Web based development experience (Core PHP, JavaScript, CSS, HTML, SQL)
• Experience in clinical or healthcare applications
• Good communication skills

Minimum Qualifications:

• MS or BS in Computer Science or a related subject.
• At least five (5+) years of web application testing and automation framework experience.
• Taking complete ownership of product testing efforts.
• Proficiency in Java/ Python or any other Object-Oriented Language.
• Experience of Selenium & WebServices or REST API testing or backend testing
• Ability to design and develop test automation frameworks from scratch
• Experience in CI/ CD setup preferably with Jenkin
• Good analytical and problem-solving skills
• Expert in methodically developing use-cases-
• Expert at writing automation test cases using Selenium.
• Expert at testing the web application for both functionality and performance.
• Understands what world-class quality for SAAS Products 
• Expert at communicating the QA results with the engineering teams
• Expert at increasing visibility for blocker/critical issues.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Perform manual and automated application penetration tests and provide suggestions to harden our products
• Participate regularly in the development and release process to identify and report security vulnerabilities in the code being shipped
• Conduct regular audits on all Features/APIs of the product and reports vulnerabilities to the development team
• Keep up with industry trends in the security space
• Triage inbound vulnerability reports with an appropriate level of urgency and track them until they are resolved by Engineering teams
• Should be able to understand different elements of our NodeJS, Python and similar stacks and provide guidance on secure software development practices to the team
• Scale our application security engineering team

Requirements:

• Strong verbal and written communication skills
• Has worked on Web Application Security Testing for a reasonably complex application. The mobile experience is a plus
• Good knowledge of secure software development guidelines from authoritative bodies like NIST, OWASP, SANS
• Hands-on experience in performing manual/automated security assessments with open-source/commercial security tools

• Grow business month on month - Identify and map prospective clients, forecasting revenue monthly/quarterly and negotiating the terms of agreement.
• Focus on growing new relationships with key partners, negotiate contracts and pursue ways to secure long-term relationships.
• Primary responsibility will be to understand client requirements & on-board quality Affiliates / Publishers / Ad networks to deliver required quality & numbers through research, referrals, networking, cold calling, data feeds and emails.
• Media buying (both mobile and PC web traffic of CPA, CPC, CPL, CPI, CPS, CPT, CPR, CPV, CPA traffic.
• Close coordination with BD & Client Servicing Team.
• Negotiate and manage commission structures for affiliates
• Thorough knowledge of attribution platforms Appsflyer, Branch, Singular, Adjust, Kochava etc.
• Troubleshooting tracking issues at publisher end. Ensure timely resolution of publisher queries through proper escalation.
• Develop business strategies to improve affiliate program.
• Maintain open communication with all affiliates on the day-to-day issues. Communicate with new and existing affiliates regarding upcoming promotions and optimization opportunities.
• Allocate targets to affiliates and ensure that targets for the respective campaigns are met within specified timelines.
• Stay current with trends in affiliate marketing and identify new opportunities.
• Interacting with advertisers along with the demand team to understand campaign performance & to further optimize campaigns.

• 3-6 years professional experience in Affiliate Marketing.
• Working knowledge of HasOffers, Affise, Trackier, and other Tracking Platforms.
• Bachelors or above from an accredited university or college
• Candidates should have very good connection with Affiliates / Publishers / Ad networks. 
• Core Affiliate Industry/Performance Marketing Experience.
• Strong data analytical skills.
• Team management skills as well as ability to work independently.
• Thorough understanding of the types of fraud in Web or Mobile.
• Must have existing relationship with wide array of Affiliates / Publishers / Ad Networks.
• Strong understanding of attribution mechanisms, cookies, pixels, tracking platforms & MMPs

      Other Benefits:

•  Insurance - Medical Insurance Coverage of 3,00,000 for individual, spouse and kids. *Option of including parents and higher coverage amount of 5,00,000 
• Professional Development - Reimbursement towards relevant courses that can help you grow your career and build your knowledge level. 
• Food - Lunch, Tea and Snacks. All you can eat! 
• Work Culture- Flexible Result Oriented Work Environment 
• Dress - We aren’t buttoned down. Wear anything you’re comfortable in. Wear any comfortable dress you like to the office – and be as comfortable at work 
• Foosball - Whether you want to pick up the game or master your skills, you’ll find plenty of people to play with 
• TGIF - We’ll find something to do at the end of each week. 
• Work hard, party harder!

• 1-3 years of graphic design experience
• Strong portfolio of work over a wide range of creative projects
• Have knowledge of layouts, graphic fundamentals, typography, color theory, web limitations, etc.
• Familiarity with design software and technologies (such as Illustrator, Photoshop, InDesign, Figma, etc.)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus