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Essential Duties & Responsibilities included but are not limited to:
• Handle Level 1 and Level 2 Telephony, some Network support, and
escalations from Level
• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.
• Understanding of Network Support for Switching, Wireless and routers
• Log tickets and assist end users with technical queries, or escalate to the appropriate team
• Deployment, implementation, and ongoing support of telephony
solutions/systems with assistance of onsite tech team
• Ability to trouble-shoot and partner with other teams remotely for
resolution
• Follow up on outstanding requests and ensure timely resolution
• Involvement in scoping replacement or implementation options for client proposals
Required Qualifications
• 3-5+ years working in a Help Desk or IT support environment
• 2-3+ years of phone system/PBX experience
• 2-3+ years of SIP experience
• 2-3+ years of Network troubleshooting experience for LAN/WAN
• Some desirable telephony qualifications or experience in any of the
following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk
(Training will be provided on major solutions that we use)
• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet
• Excellent verbal and written skills to both customers and internal staff
• Proactively identify and resolve problems, using documented or
researched answers and providing resources to other IT staff and users
• Organizational and prioritization skills
• Demonstrated ability to quickly learn new job-related tasks
• Ability to work effectively in a team atmosphere as well as alone
depending on shift placement.
What do you need for this Role?
• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.
• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.
•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.
Expertise in web mobile development SAP Cloud, UX UI
Hello,
We are hiring SAP UI5 Developer with BTP experience for our client at Bangalore and Pune.
Roles and Responsibilities as follows:-
Experience – 4 to 8 years
Notice: Immediate to 7 days
Location – Pune or Bangalore
Must have willingness to travel to Pune office whenever needed.
Contract – is preferred or Fulltime is also ok.
Must Have
• Over 4 years of experience in working with SAPUI5
• Hands on experience and a good understanding in HTML, CSS and JavaScript
• Good Understanding of SAPUI5 framework and architecture
• End to end hand-on of SAP BTP Platform (SAP CF Service Offerings like, Destination, Portal/Launchpad, Object Store, Connectivity, Workflows. Etc).
• Experience in developing SAPUI5 application using ODATA service endpoint
. Experience in Standard and Custom SAP Fiori Applications
• Experience in Custom controls in SAP UI5 and Integration of 3rd party controls
• Experience in Application deployment on ABAP repo/ SAP CP
• Experience in Fiori Launchpad Portal configurations and application deployment.
Good to Have
• Experience in developing SAPUI5 application using Rest Web services endpoints
• Experience in ABAP OData services
• Experience in SAP HANA, SAP CP, SAP Cloud Foundry
• Experience in SAP CP Business Application using CDS
• Experience in SAP Multi Target Application
• Experience in Launchpad Theme Designing
Inside Sales Executive –Singapore Region
Location: Delhi – Mohan Co-operarative, Mathura Road ( Hybrid Model) Experience:2– 4 Years
Requirements: Immediate joining required
Lagozon is a leading technology service provider with experience in providing a comprehensive portfolio of Consulting and Service Offerings in the niche technology area of Data Analytics and RPA solutions. Lagozon offers state-of-the-art solutions to Retail, Manufacturing, Logistics & Distribution, Telecom & Media, and BFSI Industries. With rich domain knowledge and technology expertise spanning multiple platforms, Lagozon offers solutions that deliver quantifiable value in the form of revenue growth and better risk management. With multiple relationships built by delivering innovative solutions, Lagozon has become a trusted advisor for its customers globally. We are looking for Inside Sales Executive for our Organisation.
Roles and Responsibilities include but are not limited to :
• 2+ years of inside-sales experience (preferably B2B), ideally with high-volume prospecting and outreach
• Experience in Singapore IT Sales.
• Comfortable working in Singapore time zone shifts.
• The Associate would be responsible for making enhanced outbound calls following a diligent process toward converting leads
• Actively seek out new sales opportunities through cold calling, networking and social media.
• Intensely following up with the prospects and closing the sales within the sales cycle
• Achieving the weekly targets in a performance-driven competitive environment
• Scheduling direct meetings (in the Singapore) for the Management with new clients through targeted outbound campaigns.
• Well-equipped in handling the complete sales cycle from Lead sourcing to Lead closure
Skills/Abilities :
• Exceptional communicator and influencer who can deliver sales pitches like a charm
• Confident and persevering risk-taker who thrives in a high-performance high-growth environment
• Good Communication skills (Fluency in English)
• Preferred existing experience working IT Companies.
JOB Description
- Monitoring entire infrastructure of Olam using various monitoring tools like
- SCOM, SolarWinds, Telegraph, OEM.
- Monitoring various types of alerts like
- CPU Utilization
- Memory Utilization
- Database related alerts
- DR Replication issues
- Backup Failure Alerts
- Exchange Mail Queue Threshold Alerts
- Service Mailbox quota breach alert
- Adobe Experience Manager / Site 24/7 Alerts
- Application URL Alerting
- Scheduling Maintenance Mode for planned Activity.
- Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident.
- Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders.
- CMDB Inventory Management – Onboarding and Offboarding of Device's are commissioned/decommissioned.
- Coordinating with Service Provider for MPLS related outage
- Daily follow ups with Regional and internal teams to ensure all the node are up and running fine.
Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni.
At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.
Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry.
JD : Medical Representative Sales
Role:
1. Tie up with Pharmacies for execution of customer orders received through Anahad App
2. Get company agreement signed by pharmacies in specified timelines.
3. Train Pharmacies on the process for receiving , processing and execution of Anahad App orders
4. Coordinate with call centre team for resolving execution issues of partner pharmacies
5. Manage payment settlement with partner pharmacies
6. Ensure timely submission of reports by partner pharmacies like GMV, product wise sale report, etc.
Candidate Profile:
1. Must have atleast two years experience as sales executive in a reputed Pharma company, preferably Over the counter (OTC) or consumer division.
2. Must have worked in the same geography/City for atleast one year
3. Must have good rapport with the Pharmacies and top Distributors in the city
4. Must have own two wheeler for better mobility to be used for company field work.
5. Must have good working knowledge of the terms and conditions of the Pharma Distribution channel prevailing in the city like discount offered by distributors to pharmacies, payment terms, discount offered by pharmacies to customers, etc.
Location : Mumbai
ROLE REQUIREMENTS:
- Experience of 5+ years working as a Quality Assurance Analyst
- Experience with test management tools such as Quality Centre, JIRA, ADO.
- Knowledge of automation tools like Selenium
- Knowledge of Non-Functional testing - Accessibility, Performance
- Educated to degree level, ideally in Computer Science
- ISEB certification in Testing (intermediate level) is advantageous
- Experience in participating in process change is advantageous
- Experience testing commercial websites in a creative and/or agency environment is advantageous
- Experience testing native iOS and Android applications is advantageous
QUALIFICATIONS & CHARACTERISTICS
- 5+ years’ industry experience.
- Analytic and positive mindset with a personable and professional approach.
- Sharp attention to detail and a passion for new technology.
- Professional written and verbal communication.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Serving customers by providing product and service information and resolving product and service problems.
- Attracting potential customers by answering product and service questions and suggesting information about other products and services.
- Knowing company's products inside and out so that queries can be handled well
- Handling queries from international customers on call, email & social media.
What you need to have:
- Candidate should be ready to work during night shift (US working time)
- Experience of providing support to international customers on call or chat process preferred
- Excellent fluency in spoken English
- Proven work experience of Customer interactions.
- Capable of speaking in American accent (preferred)
- In-dept understanding of customer service practices
- Excellent written and verbal communication skills in English
- Teamwork and motivational skills\Ability to handle multiple tasks, work in a fast- paced environment and meet deadlines.
- Should have Good follow up skills
- Should be Honest and Self Disciplined
- Excellent Team player and Quick learner
- Graduate
- English Hons. (Preferred)
We are an early stage start-up, building new fintech products for small businesses. Founders are IIT-IIM alumni, with prior experience across management consulting, venture capital and fintech startups. We are driven by the vision to empower small business owners with technology and dramatically improve their access to financial services. To start with, we are building a simple, yet powerful solution to address a deep pain point for these owners: cash flow management. Over time, we will also add digital banking and 1-click financing to our suite of offerings.
We have developed an MVP which is being tested in the market. We have closed our seed funding from marquee global investors and are now actively building a world class tech team. We are a young, passionate team with a strong grip on this space and are looking to on-board enthusiastic, entrepreneurial individuals to partner with us in this exciting journey. We offer a high degree of autonomy, a collaborative fast-paced work environment and most importantly, a chance to create unparalleled impact using technology.
Reach out if you want to get in on the ground floor of something which can turbocharge SME banking in India!
Technology stack at Velocity comprises a wide variety of cutting edge technologies like, NodeJS, Ruby on Rails, Reactive Programming,, Kubernetes, AWS, NodeJS, Python, ReactJS, Redux (Saga) Redis, Lambda etc.
Key Responsibilities
-
Responsible for building data and analytical engineering pipelines with standard ELT patterns, implementing data compaction pipelines, data modelling and overseeing overall data quality
-
Work with the Office of the CTO as an active member of our architecture guild
-
Writing pipelines to consume the data from multiple sources
-
Writing a data transformation layer using DBT to transform millions of data into data warehouses.
-
Implement Data warehouse entities with common re-usable data model designs with automation and data quality capabilities
-
Identify downstream implications of data loads/migration (e.g., data quality, regulatory)
What To Bring
-
5+ years of software development experience, a startup experience is a plus.
-
Past experience of working with Airflow and DBT is preferred
-
5+ years of experience working in any backend programming language.
-
Strong first-hand experience with data pipelines and relational databases such as Oracle, Postgres, SQL Server or MySQL
-
Experience with DevOps tools (GitHub, Travis CI, and JIRA) and methodologies (Lean, Agile, Scrum, Test Driven Development)
-
Experienced with the formulation of ideas; building proof-of-concept (POC) and converting them to production-ready projects
-
Experience building and deploying applications on on-premise and AWS or Google Cloud cloud-based infrastructure
-
Basic understanding of Kubernetes & docker is a must.
-
Experience in data processing (ETL, ELT) and/or cloud-based platforms
-
Working proficiency and communication skills in verbal and written English.
Role/Title: .NET WPF (Developer/Sr. Developer/Lead)
Location: Bangalore
Fulltime/Permanent opportunity
Developer 3-5 Years of experience
Sr. Developer 5-7 Years of experience
Lead 12+ Years of experience
Required Skills:
C#, .NET, MS SQL , WPF and VB .NET
- Strong Hands-On experience in C#.Net, WPF
- Strong experience with OOPs concepts, Solid Principles, Design Patterns, MVVM framework, Prism and Dependency Injection
- Working experience in SQL Server
- Unit Test Framework (Nunit and NSubstitute)
- Nice to have VB.Net skills
- Independently to work and own the task assigned
- Good Communication skills
- (For Lead role) Lead the team technically and review the work along with his/her own tasks