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Essential Duties & Responsibilities included but are not limited to:
• Handle Level 1 and Level 2 Telephony, some Network support, and
escalations from Level
• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.
• Understanding of Network Support for Switching, Wireless and routers
• Log tickets and assist end users with technical queries, or escalate to the appropriate team
• Deployment, implementation, and ongoing support of telephony
solutions/systems with assistance of onsite tech team
• Ability to trouble-shoot and partner with other teams remotely for
resolution
• Follow up on outstanding requests and ensure timely resolution
• Involvement in scoping replacement or implementation options for client proposals
Required Qualifications
• 3-5+ years working in a Help Desk or IT support environment
• 2-3+ years of phone system/PBX experience
• 2-3+ years of SIP experience
• 2-3+ years of Network troubleshooting experience for LAN/WAN
• Some desirable telephony qualifications or experience in any of the
following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk
(Training will be provided on major solutions that we use)
• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet
• Excellent verbal and written skills to both customers and internal staff
• Proactively identify and resolve problems, using documented or
researched answers and providing resources to other IT staff and users
• Organizational and prioritization skills
• Demonstrated ability to quickly learn new job-related tasks
• Ability to work effectively in a team atmosphere as well as alone
depending on shift placement.
What do you need for this Role?
• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.
• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.
•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.
Roles and Responsibilities:
· Create, develop, and manage cutting-edge PHP web applications on portals and paid service platforms.
· Create cutting-edge apps in collaboration with the User Experience (UX) group.
· Check that the shared JavaScript, HTML, and CSS are all credible and reliable across apps.
· Using standard development tools, create and manage all apps.
· Use backend data solutions and expertise to expand current data service APIs.
· From the idea stage through delivery & post-launch maintenance, you will be in charge of the whole web development lifecycle.
· Convey all work progress, assessments, proposals, timetables, and technical and analytical difficulties properly.
· The development process, standard components, and architecture should all be documented.
· Keep up with the latest web development trends and technologies.
Laravel Developer Requirements
· Overall 5+ year experience in Laravel framework and Minimum 2 years of experience in Core PHP and object-oriented programming.
· Experience in developing applications using Laravel frameworks.
· Should have an excellent grasp of version control technologies, relational databases, and web service development.
· Strong understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
· Knowledge of code versioning tools like Git, SVN, and Mercurial
· Familiarity with the limitations of PHP as a platform and its workarounds
· Intentional commitment to code quality through bug fixes, refactoring, unit testing, and automation
· Creative problem-solving skills with a focus on delivering business value quickly
Job Title: AI/ML Engineer
Expereince: 5+ Years
Location: Remote
Responsbilities
Algorithm Development:
• Design and develop cutting-edge algorithms for solving complex business problems.
• Collaborate with cross-functional teams to understand business requirements and translate them into effective AI/ML solutions.
Content Customization:
• Implement content customization strategies to enhance user experience and engagement.
• Work closely with stakeholders to tailor AI/ML models for specific business needs.
Data Collection and Preprocessing:
• Develop robust data collection strategies to ensure the availability of high-quality datasets.
• Implement preprocessing techniques to clean and prepare data for model training.
Model Training and Evaluation:
• Utilize machine learning frameworks such as TensorFlow, Pytorch, and Scikit Learn for model training.
• Conduct rigorous evaluation of models to ensure accuracy and reliability.
Monitoring and Optimization:
• Implement monitoring systems to track the performance of deployed models.
• Continuously optimize models for better efficiency and accuracy.
Data Analytics and Reporting:
• Leverage statistical modelling techniques to derive meaningful insights from data.
• Generate reports and dashboards to communicate findings to stakeholders.
Documentation:
• Create comprehensive documentation for algorithms, models, and implementation details.
• Provide documentation for training, deployment, and maintenance procedures.
Skills:
- 6+ years of experience in AI/ML engineering.
- Proficiency in Python and machine learning frameworks (TensorFlow, Pytorch, Scikit Learn).
- Experience in Natural Language Processing (NLP) and Computer Vision.
- Expertise in Generative AI techniques.
- Familiarity with cloud platforms such as Azure and AWS.
- Strong background in statistical modelling and content customization.
- Excellent problem-solving skills and ability to work independently.
- Strong communication and collaboration skills
a global provider of Business Process Management company
Job Description
- Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
- Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
- Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
- Complies with and helps to enforce design and coding standards, policies and procedures.
- Ensures documentation is well maintained.
- Ensures quality of coded components by performing thorough unit testing.
- Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
- Reports status, issues and risks to tech leads on a regular basis
- Improves skills in automation products by completing automation certification.
- Mentors junior developers and performs code reviews for quality control.
Qualifications
Bachelor degree in Engineering / Computer Science
Additional Information
- 5- 8 years of IT experience and having good understanding of programming concepts. Should be from a programming background on any coding language (.Net, Java).
- Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
- Understands development methodology and lifecycle
- Should be trained on RPA tools (Blue Prism).
- Self-motivated, team player, action and results oriented.
- Well organized, good communication and reporting skills.
EMB is looking for a Marketing Delivery Manager to join their team! As a Marketing Delivery
Manager, you will be responsible for monitoring and guiding the execution of all work that is
delivered by the agency. You will provide excellent client service, applying the agency’s best
resources and effectively managing people across departments to ensure that programs are
flawlessly executed on time and on budget.
RESPONSIBILITIES:
● Manage the execution of multi-channel marketing and advertising communications
programs that can include email, direct mail, digital, web, event, collateral, and other
marketing communications
● Write creative briefs/work orders for projects and run project/creative kick-off meetings
● Manage creative development of multiple projects with many versions
● Assist with strategy development
● Assist in creating presentations, POVs, test planning, etc.
● Develop strong, trusting relationships with internal teams and clients
● Ensure flawless execution of projects
● Coordinate with the print producer or project manager to develop schedules. Partner with
print producer/project manager during the production phase of a project
● Manage the project schedules to ensure completion on time. Surface any unresolved
timing or resource issues with the Partner agency
● Develop rapport and partnering relationships with key clients. Build the relationship by
demonstrating a genuine sense of responsibility for the success of the business
● Manages project estimates to ensure projects stay on budget. Assist Partner agency
with accruals or budget reporting as needed
● Involved in project-level strategy planning/development
● Develop a deeper understanding of the client’s business and the automotive
environment by actively learning about business, products, and competitive environment.
Based on knowledge of business and industry, bring forward and identify new initiatives
and opportunities
● Writes presentations, POVs, test plans, and recommendations for projects
● Presents creative ideas to clients
● Understand fast past nature of business and positively respond to last-minute client
requests
● Sufficient presence to be respected by clients and internally
Required Skills
● University degree (ideally in marketing/business studies)
● Ideally 1-2 years of experience in an agency environment in a client service role
● Proficient in Word, PowerPoint, and Excel
● Ability to work under pressure, meet deadlines across multiple projects and display
strong organizational skills
● Ability to transfer knowledge from project-to-project
● Well organized
● Shows initiative and desire to learn
● Handles assigned work requests in an efficient, timely manner
● Has strong client relationship experience
● Can successfully complete projects without assistance
● Understanding of KPIs and analytics
● Highly developed interpersonal and communication skills
● Use sound and logical judgment
● Displays strong problem-solving skills
● Strong client service orientation
● Demonstrated strong attention to detail
At EMB, Relationship is our middle name.
We employ the most innovative talent in the industry to drive digital transformation for our
client's businesses and provide creative solutions to help brands grow meaningful relationships
Required Skills
Manage The ProjectPowerPointAdvertising CommunicationsMarketing CommunicationsClient ServiceExcelTest PlanningTest PlansChannel MarketingDevelop Schedules
Job Description
- Independently own one or more multiple modules, which includes: requirement analysis, design, development, maintenance & support
- Write extensive, efficient code to address complex modules and that handles interaction between multiple components.
- Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
- Produce architecture with clean interfaces, that are efficient and scalable
- Participate and contribute to architectural discussions
- Perform design and code reviews
- Perform technical feasibility and trade off studies & guides others to perform these studies
- Solve production issues. Investigate and provide solutions to minimize the business impact due to outage
- Continuously improve performance metrics of modules you own.
- Collaborate effectively across teams to solve problems, execute and deliver results
Requirements
- 2+ years of relevant industry experience in MERN stack
- A deep understanding of JavaScript
- Experience working with SQL and NoSQL databases
- Experience with Unit and Integration tests
- Experience with CI/CD
- Experience with MathJax/Latex
- Experience with large scale video streaming
Play or available on Github
3+ years in mobile software development
Proficiency in Java, Kotlin, or C++.
Ability to use the Android Studio, including the Android SDK, with ease.●
Collaborating with UI and UX Designers, as well as Software Testers, to ensure that
each app is presentable and in perfect working order.
Experience with third-party libraries and APIs
Experience with automated testing and building
Experience with Git, Jenkins, or other version control tools
Ability to write readable code, create extensive documentation for existing code,
and refactor the previously written code into a readable state
Intermediate English skills
BONUS, IF YOU ALREADY KNOW: Flutter or React Native
The Role
The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.
Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.
How You Will Make an Impact:
- Understand how the product works and how it is used by customers.
- Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
- Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
- Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
- Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
- Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
- Assess project issues and identify solutions to meet productivity, quality, and customer goals.
- Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
- Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
- Should be able to drive initiatives for productivity and ticket resolution quality improvement.
- Work on providing innovative ideas to improve ticket closure quality.
- Should suggest functionality in the platform to provide ways to improve turn around time for tickets
- Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
- Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
- Should suggest better implementation for product based on usage on Production
- Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
- Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
- Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
- Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
- Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
- Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
- Ensure successful transition from SE, have regular connection with customers team management and attrition management.
People Management & Recruitment:
- Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
- Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
- Should engage the team with team building and motivational activities.
What You Bring to the Team:
- 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
- Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
- Demonstrated understanding of Project Management processes, strategies and methods
- Experience mentoring, coaching and developing rising talent in the technology department
- Excellent time management and organisational skills and experience establishing guidelines in these areas for others
- Strong sense of personal accountability regarding decision-making and supervising department teams
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Managerial experience applying analytical thinking and problem-solving skills
- Ability to predict challenges and seek to proactively head-off obstacles
- SCRUM, APM and other agile certificates will be nice to have
Technical Ability:
- Should have experience in transitioning projects (Development and Maintenance).
- Past experience in Building and Managing high-performance teams.
- Exposure to the SAP Platform
- Strong Working Experience in JIRA
- Should have prior development background along with current support role.
- Strong and proven background with experience in Troubleshooting on the Mobile platform
- Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
- Strong orientation towards Technical and functional aspects of the product.
- Strong influencing skills and ability to prioritize the backlog.
- Understanding of customer support processes and tools.
Innovators of digital publishing technology (HU1)
- Create and execute paid media strategy and establish priorities & tactics for achieving MQLs/KPIs
- Research competition, keywords, create ad copies, monitor performance, conversions, A/B Testing
- Build and optimize keywords lists with a continuous test & learn practice to deliver a strong ROAS
- Manage paid search campaigns, paid social campaigns & display campaigns across LoBs
- Understand campaign objectives and optimize ads for conversions and lead generation
- Manage the service and product websites paid search budgets and monitor ROAS closely
- The report paid analytics with actionable insights to identify gaps and adjust ad campaign spends
Position Requirements
- PPC Campaigns Management Google Ads/FB
- Research Keywords & Competition Tracking
- Campaign Strategy & Execution
- Performance Tracking & Optimizing
- Analytics & Reporting
Experience:
- 7-10 years of experience with online marketing, B2B experience is preferred
- Hands-on experience in the execution of PPC - Google Ads/FB/Insta campaigns
- Ability to develop and execute marketing strategies using online channels and tools
- Detailed understanding of Google Analytics, Google Ads, SEM, and Facebook/Insta Ads
- Ability to write ad/landing page copy as per best practices for Google Quality Scores
- Strong analytics, Data Visualization, and Excel skills
At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.
As the primary person responsible for testing, we think it will be a great fit if -
- You have a prior software development/electronics/embedded background.
- You do not shy away from taking responsibility and are comfortable doing everything non-technical.
- You obsess over minor details and strive for perfection
- You can handle both the software & hardware QA of the product.
- You have prior software & hardware testing experience.
- You can commit for 6 months and can work out of Gurgaon.
If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.
Fashion Designer Cum Merchandiser
Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.
We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.
We're looking for a production ninja who can look after order management, production and sourcing. We don't hire many. A small, highly passionate team working to redefine fashion. Apply only if you can execute at breakneck speed, can handle stress, highly passionate about fashion-tech.
Job Description:
Requirements
Daily report to the Directors with the daily schedule execution plan.
Overseeing the production process
Ensuring the overall production is cost effective & meeting quality standards.
Drawing up a production schedule keeping the TAT in mind.
Working out the human and material resources needed
Being responsible for the selection and timely maintenance of equipment.
Looking after job works / team (such as printing,embroidery) and taking decisions on selection vendors for job work.
Supervising and motivating a team of workers
Identify training needed, if any.
Managing stock control and inventory checks of raw materials and finished goods.
Processing & Managing E-commerce portal. Which includes managing day-to-day order processing.
Managing order, delivery partner dashboards. Generating shipping labels and tracking dispatches.
Handling customer requests of exchange and returns.
Coordinate customer operations to track exceptions. Keep a record of customer interaction, transaction, comments, and complaints
Desired Candidate Profile:
- Candidate from the Garment /fashion industry is surely required.
- Sound knowledge of Mens Wear Cutting & stitching
- Should have excellent leadership, administrative, interpersonal and relationship management skills.
- Good communication skills
Skills and Interests:
Must be able to multitask
Have a certain amount of professionalism
Be able to manage time and people efficiently
Be willing to adapt and collaborate with factory environment
Have garment production and planning management experience
Be able to prepare reports and plan
Able to work under pressure
Good at managing budgets
Have good communication and presentation skills
Have a positive attitude to work and be able to motivate a team