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Essential Duties & Responsibilities included but are not limited to:
• Handle Level 1 and Level 2 Telephony, some Network support, and
escalations from Level
• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.
• Understanding of Network Support for Switching, Wireless and routers
• Log tickets and assist end users with technical queries, or escalate to the appropriate team
• Deployment, implementation, and ongoing support of telephony
solutions/systems with assistance of onsite tech team
• Ability to trouble-shoot and partner with other teams remotely for
resolution
• Follow up on outstanding requests and ensure timely resolution
• Involvement in scoping replacement or implementation options for client proposals
Required Qualifications
• 3-5+ years working in a Help Desk or IT support environment
• 2-3+ years of phone system/PBX experience
• 2-3+ years of SIP experience
• 2-3+ years of Network troubleshooting experience for LAN/WAN
• Some desirable telephony qualifications or experience in any of the
following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk
(Training will be provided on major solutions that we use)
• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet
• Excellent verbal and written skills to both customers and internal staff
• Proactively identify and resolve problems, using documented or
researched answers and providing resources to other IT staff and users
• Organizational and prioritization skills
• Demonstrated ability to quickly learn new job-related tasks
• Ability to work effectively in a team atmosphere as well as alone
depending on shift placement.
What do you need for this Role?
• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.
• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.
•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.
Who are we?
We are incubators of high-quality, dedicated software engineering teams for our clients. We work with product organizations to help them develop new products, scale existing products or modernize their legacy technology solutions. Incubyte strives to find people who are passionate about products, and want to learn and grow along with us. We work with a limited number of clients at a time on dedicated, long term commitments with an aim to bringing a product mindset into services.
What we are looking for
We’re looking to hire motivated and energetic Product Analysts. People who can communicate effectively and clearly by crafting, articulating, and executing a clear product vision that is consistent with the client’s short and long term business strategy. People who are proud of the work they do and are continuously on a lookout for improvement opportunities. High quality, motivated and passionate people who make great teams.
What you’ll be doing
You’ll be working with product managers and clients to identify, document, evaluate product requirements and roadmaps, and define measures of success. Understand customer and business needs and develop relevant documentation. Managing business requirements through design, develop, testing, and delivery phases to ensure business needs are met.
You will be responsible for all aspects of the product – from writing requirements, maintaining prioritized backlogs, analyzing product performance for improvement opportunities and working with the design and engineering teams during execution. You will make data driven decisions and gather the data you need to prove/disprove your hypothesis. You own every aspect of the product, and obsessively track usage to drive constant evolution. And, most importantly, you’ll be making a pledge that you’ll never stop learning!
Incubyte Values:
Relentless Pursuit of Quality with Pragmatism: We uphold the highest standards and strive for technical excellence while balancing ambition with practicality.
Extreme Ownership: We take complete responsibility for our work, decisions, and outcomes, fostering a culture of accountability.
Proactive Collaboration: We actively seek opportunities to collaborate, leveraging team strengths for collective success.
Active Pursuit of Mastery: We are committed to continuous learning and improvement, aiming for excellence in our craft.
Inviting and Giving Feedback Effectively: We provide timely, respectful feedback and create a safe space for open communication.
Ensuring Client Success: We are dedicated to building software that helps our clients succeed, treating their goals as our own.
Skills you need in order to succeed in this role
- Sense of Ownership: Do whatever it takes to meet development timelines
- Ability to understand complex business environments and interdependent relationships for business requirements
- Experience working in Agile and Extreme Programming methodologies in a continuous deployment environment
- Excellent communication skills: You will be communicating with our clients’ teams during the integration/deployment phase and business teams. Strong consultative, listening and analytical skills are a must
- Exceptional presentation skills to clearly and concisely report on product status/performance to management and client stakeholders
- Attention to detail and clarity of thought to be able to create product documentation and assist in the sales and pre-sales process
- Solid product mindset to be able to coordinate between different functional teams that build, manage and support the product
- Solid understanding of software engineering concepts: While you won’t be leading the development team directly, you should have a solid grasp of how any technology product is built, to be able to drive strategy
- Exceptional problem solving and data analysis skills. Highly organized with the ability to meet internal and external deadlines
- Strong Excel and SQL: You must be extremely comfortable handling large chunks of disparate data sets and dive into the data yourself to derive meaningful insights out of those
- Knowledge of customer experience and user experience design principles would be a plus
Amazon Web Services (AWS)Job Specification:
- Job Location - Noida
- Experience - 2-5 Years
- Qualification - B.Tech, BE, MCA (Technical background required)
- Working Days - 5
- Job nature - Permanent
- Role - IT Cloud Engineer
- Proficient in Linux.
- Hands on experience with AWS cloud or Google Cloud.
- Knowledge of container technology like Docker.
- Expertise in scripting languages. (Shell scripting or Python scripting)
- Working knowledge of LAMP/LEMP stack, networking and version control system like Gitlab or Github.
Job Description:
The incumbent would be responsible for:
- Deployment of various infrastructures on Cloud platforms like AWS, GCP, Azure, OVH etc.
- Server monitoring, analysis and troubleshooting.
- Deploying multi-tier architectures using microservices.
- Integration of Container technologies like Docker, Kubernetes etc as per application requirement.
- Automating workflow with python or shell scripting.
- CI and CD integration for application lifecycle management.
- Hosting and managing websites on Linux machines.
- Frontend, backend and database optimization.
- Protecting operations by keeping information confidential.
- Providing information by collecting, analyzing, summarizing development & service issues.
- Prepares & installs solutions by determining and designing system specifications, standards & programming.
PHP
Laravel
HTML/CSSWe are looking for a PHP Developer who is dedicated to
the craft, writes code that they are proud of, and can hit
the ground running. You will be a part of a full-stack
creative team that is responsible for all aspects of the
ongoing software development from the initial
specification, to developing, testing, and launching.
Requirements
6-9 years of exp in building web applications using
PHP (Laravel framework)
Very good in build rich UI using HTML/CSS and
Jquery
Good understanding of databases like MySQL,
PostgreSQL, etc.
Responsibilities
Write clean and well-designed codes
Produce detailed specifications
Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
Contribute to all phases of the development lifecycle
Follow industry best practices
Develop and deploy new features to facilitate related procedures and tools if necessary
Python
Django
FlaskAbout Merito :-
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About Our Client :-
Our client is headquartered in California and Y Combinator backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists etc.) to launch, manage and grow their business online. Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED). The company is founded by alumni from top IITs, IIMs, BITS, Yale including ex-entrepreneurs and from firms such as BCG, Hike, Dunzo and P&G.
Since the launch of its first version in December 2020 they have grown 25X. Creators have earned more than $1 Million since launch through the platform.
We have just closed our series A (yet to announce) and are looking to build out our leadership team across functions.
Job Description :-
We are looking for Sr. Backend Developers who have the passion to solve complex problems at scale and who will be able to drive the technical architecture and product development
Your responsibilities :-
- Own and drive product development and engineering management in a fast paced, rapidly changing environment.
- Understand business processes and functional requirements and map them to tangible software products using apt, efficient and quality technical solutions.
- Build and lead the technical team with focus on infusing culture resulting in energetic & positive outcomes.
- Review and influence new evolving design, architecture, standards and methods with stability, maintainability and scalability in mind.
- Constantly be on the lookout for ways to improve the product and processes built for resolving issues proactively and deliver better value to the customers.
Required Skills :-
- A completed Bachelor`s degree in Computer Science or related field
- 3+ years professional experience in software development
- Proficiency in, at least, one modern programming language; Python would be preferred with knowledge of Django
- Computer Science fundamentals in object-oriented design
- Computer Science fundamentals in data structures
- Computer Science fundamentals in algorithm design, problem solving, and complexity analysis
- Git or other distributed version control system
- Experience in early-stage startup environment and inherent hustle factor would be an advantage
Skills
Pyhton,Postgres,Redis
Regards
Team Merito
NodeJS (Node.js)
AngularJS (1.x)Responsibilities:
- Expertise in back-end programming language JavaScript , TypeScript , NodeJs
- Writing HTML , CSS , and JavaScript
- Working with RDBMS such as Postgres or MySQL
- Experience implementing testing platforms and unit tests Proficiency with Git Appreciation for clean and well-documented code
- Understanding of microservices and distributed systems
Good to haves:
Experience working with AWS infrastructure Docker or Kubernetes Message queues such as Kafka CI/ CD tools such as Jenkins
Requirements:
- Proven work experience as a Back-end developer In-depth understanding of the entire web development process (design , development and deployment)
- Hands on experience with programming languages like Node.js , Javascript Familiarity with front-end languages (e.g. HTML , JavaScript and CSS)
- Excellent analytical and time management skills
- BE/Btech degree in Computer Science or relevant field
Required Skills:
Back-End Programming, JavaScript, TypeScript, NodeJs, Testing, Node.js, SAAS Product, IT Services, Profitability, ERP, SaaS, IT Service, Web Applications, B2B, Self-Driven, Writing, HTML, CSS, RDBMS, Postgres, MySQL, Git, Microservices, AWS, Infrastructure, Docker, Message Queues, Kafka, CI/CD, Jenkins
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Identifying and assessing customer’s needs to achieve satisfaction
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Building sustainable relationships and trust with customers through open and interactive communication
- Providing accurate, valid and complete information by using the right methods/tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
Desired Candidate Profile
What you need to have:- Strong customer handling skills on phone and email
- Familiar with CRM systems and practices
- Prior experience with Freshdesk and Magento would be a plus
- Customer orientation and ability to adapt/respond to different types of people
- Excellent communication skills ( both written and verbal )
- Ability to multitask, prioritize and manage time effectively
- Empathy and Compassion
- Punctuality
- Ability to stretch long hours and work for the bigger vision of the company
- Experience with Microsoft office and G-suite (google)
- Basic knowledge of Microsoft Excel for reporting purposes is a MUST
- Good hold on English Grammar
- Problem identification and solving attitude
- Ability to listen
- Customer Obsession
- High integrity
- Decisiveness
JavascriptAlmost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Creating user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and usability findings
- Creating user flows, wireframes, prototypes, and mockups
- Translating requirements into style guides, design systems, design patterns, and attractive user interfaces
- Designing, building and maintaining highly reusable JavaScript, HTML, and CSS code
- Developing UI elements such as input controls, navigational components and informational components
- Understanding the limitations of our tech stack and business model and provide technical advice wherever necessary
- Managing code in repositories
- Collaborating effectively with teams and stakeholders
Desired Candidate Profile
What you need to have:- Prior experience as a UI/UX Developer as well as a strong portfolio of related projects
- Expert knowledge of HTML5 and its best practices
- Expert knowledge of CSS, CSS extension languages (Less, Sass), and CSS preprocessor tools
- Basic understanding of using the command line
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- Basic understanding of code versioning tools, such as Git
- Can do Unit Testing and Debugging
- Javascript frameworks can be considered as an upskill
Kubernetes
DockerRoles and Responsibilities
- 5 - 8 years of experience in Infrastructure setup on Cloud, Build/Release Engineering, Continuous Integration and Delivery, Configuration/Change Management.
- Good experience with Linux/Unix administration and moderate to significant experience administering relational databases such as PostgreSQL, etc.
- Experience with Docker and related tools (Cassandra, Rancher, Kubernetes etc.)
- Experience of working in Config management tools (Ansible, Chef, Puppet, Terraform etc.) is a plus.
- Experience with cloud technologies like Azure
- Experience with monitoring and alerting (TICK, ELK, Nagios, PagerDuty)
- Experience with distributed systems and related technologies (NSQ, RabbitMQ, SQS, etc.) is a plus
- Experience with scaling data store technologies is a plus (PostgreSQL, Scylla, Redis) is a plus
- Experience with SSH Certificate Authorities and Identity Management (Netflix BLESS) is a plus
- Experience with multi-domain SSL certs and provisioning a plus (Let's Encrypt) is a plus
- Experience with chaos or similar methodologies is a plus
Amazon Web Services (AWS)Role and Responsibilities
The candidate for the role will be responsible for enabling single view for the data from multiple sources.
- Work on creating data pipelines to graph database from data lake
- Design graph database
- Write Graph Database queries for front end team to use for visualization
- Enable machine learning algorithms on graph databases
- Guide and enable junior team members
Qualifications and Education Requirements
B.Tech with 2-7 years of experience
Preferred Skills
Must Have
Hands-on exposure to Graph Databases like Neo4J, Janus etc..
- Hands-on exposure to programming and scripting language like Python and PySpark
- Knowledge of working on cloud platforms like GCP, AWS etc.
- Knowledge of Graph Query languages like CQL, Gremlin etc.
- Knowledge and experience of Machine Learning
Good to Have
- Knowledge of working on Hadoop environment
- Knowledge of graph algorithms
- Ability to work on tight deadlines
C#
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