Education Loan Counsellor

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

Requirement understanding and elicitation, analysis, data/workflows, contribution to product

projects and Proof of concept (POC)

 Contribute to preparing design documents and effort estimations.

 Develop AI/ML Models using best-in-class ML models.

 Building, testing, and deploying AI/ML solutions.

 Work with Business Analysts and Product Managers to assist with defining functional user

stories.

 Ensure deliverables across teams are of high quality and documented. 

 Recommend best ML practices/Industry standards for any ML use case.

 Proactively take up R and D and recommend solution options for any ML use case.

Director of Technology

Role Summary:

As a Technical Director at IntraEdge, you will be at the forefront of leading our technology teams, providing expert guidance and support across multiple projects. This role is crucial for recruiting top talent, ensuring technical excellence, and staying abreast of industry trends. Your expertise will also significantly contribute to our pre-sales efforts, showcasing our technical capabilities to potential clients.

Key Responsibilities:

• Mentor and lead multiple technology teams, helping resolve complex technical challenges.
• Participate in final round interviews to assess and secure top-tier talent.
• Research and implement new technological patterns and strategies.
• Stay updated with the latest industry trends to enhance our technological offerings.
• Support pre-sales activities by articulating technical strategies and solutions to prospective clients.

Qualifications:

• Proven experience in technical leadership and team management.
• Must have at-least 7+ years of experience in Software Development
• Must have 3+ years experience of exposure working for a Startup or a Startup environment.
• Strong recruiting and talent assessment skills.
• Must have experience or at least a strong awareness of technology trends in a broad range of areas including, but not limited to: Web & API Development, Data Engineering, Mobile Development, Quality Assurance, AI Development, Cloud Native Development, Infrastructure as Code, Microservices Architecture, Serverless Application Development, Infrastructure & Application Security.
• Excellent understanding of current technology trends and patterns.
• Hands-On experience in 2 or more programming language. 
• Strong communication skills, capable of effectively articulating technical and non-technical concepts to various stakeholders.
• Effective communication and pre-sales skills.

Desired Skills:

• Strategic thinker with a knack for innovation.
• Able to motivate and drive technology teams towards achieving exceptional performance.
• Comfortable working in a dynamic, fast-paced environment.

About Intraedge: https://intraedge.com/ 

Intraedge is a Technology, Products and Learning Organization, It was founded in 2002 with offices in the US, India, Europe, Canada, and Singapore. We provide our clients with the resources and expertise to enhance business performance through technology. 

We are looking for a Marketing Head for a leading beauty care brand based in Hyderabad.  

Job Description: 

• Must be a self-starter with a strong orientation to build a high growth brand. 

• Managing brand marketing strategy by strategically and effectively using various marketing media. 
• Control and optimally utilize large marketing budgets. 
• Build and lead a strong next level team of product managers, marketing executives etc. 
• Effectively deal with media agencies, creative agencies and brand research organizations. 
• Build brand position and frameworks for communication across products/ range  

• Creating and executing an effective digital & social media marketing strategy 
• Develop the product portfolio for long term and immediate term.  
• Work with R&D to develop products to fill portfolio gaps.  
• Developing he right marketing mix for both current and new products- product, packaging, pricing, promotion  
• Develop strategies to increase off-takes for products and execute them in conjunction with sales team.  

• Monitor brand health parameters like awareness, trial, and satisfaction through tracks / research.  
• Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. 

Requirement: 

• Minimum 10 years of experience in marketing of a personal care / non food / FMCG brand 

• Proven experience of leading marketing team of a high growth brand. 
• The candidate needs to have orientation to work in a fast-growing company with quick thinking and decision-making capabilities. 
• Good Interpersonal & Communication Skills. 
• Strong problem solving, influence and negotiation skills 

1. Java Lead : 8-12 Years – GGN Location - NP : 60 Days max

• Experience on Full stack development and Microservices Architecture.
• Proven experience implementing distributed applications in a container environment (Docker/Kubernetes) along with considerable experience configuring and administrating Linux (or other Unix-like) systems Software engineering experience designing Enterprise Cloud Applications with Golang will be preferred
• Experience in any Databases like Postgres or any NoSQL DB like MongoDb
• Expertise in defining business architecture, business process definition & modelling, use cases, and requirements definition, and associated best practice processes for defining these artifacts
• Proven proficiency in grasping requirements and building illustrative features with minimal specifications
• Experience working in SAfe agile development environments.

Title: Data Engineer (Azure) (Location: Gurgaon/Hyderabad)

Salary: Competitive as per Industry Standard

We are expanding our Data Engineering Team and hiring passionate professionals with extensive

knowledge and experience in building and managing large enterprise data and analytics platforms. We

are looking for creative individuals with strong programming skills, who can understand complex

business and architectural problems and develop solutions. The individual will work closely with the rest

of our data engineering and data science team in implementing and managing Scalable Smart Data

Lakes, Data Ingestion Platforms, Machine Learning and NLP based Analytics Platforms, Hyper-Scale

Processing Clusters, Data Mining and Search Engines.

What You’ll Need:

• 3+ years of industry experience in creating and managing end-to-end Data Solutions, Optimal

Data Processing Pipelines and Architecture dealing with large volume, big data sets of varied

data types.

• Proficiency in Python, Linux and shell scripting.
• Strong knowledge of working with PySpark dataframes, Pandas dataframes for writing efficient pre-processing and other data manipulation tasks.
  ● Strong experience in developing the infrastructure required for data ingestion, optimal

extraction, transformation, and loading of data from a wide variety of data sources using tools like Azure Data Factory,  Azure Databricks (or Jupyter notebooks/ Google Colab) (or other similiar tools).

• Working knowledge of github or other version control tools.
• Experience with creating Restful web services and API platforms.
• Work with data science and infrastructure team members to implement practical machine

learning solutions and pipelines in production.

• Experience with cloud providers like Azure/AWS/GCP.
• Experience with SQL and NoSQL databases. MySQL/ Azure Cosmosdb / Hbase/MongoDB/ Elasticsearch etc.
• Experience with stream-processing systems: Spark-Streaming, Kafka etc and working experience with event driven architectures.
• Strong analytic skills related to working with unstructured datasets.

Good to have (to filter or prioritize candidates)

• Experience with testing libraries such as pytest for writing unit-tests for the developed code.
• Knowledge of Machine Learning algorithms and libraries would be good to have,

implementation experience would be an added advantage.

• Knowledge and experience of Datalake, Dockers and Kubernetes would be good to have.
• Knowledge of Azure functions , Elastic search etc will be good to have.

• Having experience with model versioning (mlflow) and data versioning will be beneficial
• Having experience with microservices libraries or with python libraries such as flask for hosting ml services and models would be great.