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Job Description:
We are seeking a Helpdesk Executive with excellent written and communication skills to provide exceptional support to our users. The ideal candidate will be a quick learner, capable of troubleshooting and resolving issues efficiently, while maintaining a positive attitude.
Responsibilities:
- Respond to customer inquiries and technical issues via phone, email, or chat.
- Provide timely and accurate solutions to resolve user problems.
- Document all interactions and issues in the helpdesk system.
- Collaborate with internal teams to escalate complex issues.
- Maintain high levels of customer satisfaction through clear communication.
Requirements:
- Strong written and verbal communication skills.
- Ability to learn quickly and adapt to new technologies.
- Excellent problem-solving and multitasking abilities.
- Previous experience in a helpdesk or customer support role is a plus.
Join our team and help provide seamless technical support to our valued users!
SALES REPRESENTATIVE | VOICE PROCESS | USA
Job Description:
- Communicate with US customers via email, chat, and phone.
- Quickly search for customer requirements in the live inventory.
- Assist customers in placing orders and process sales over the phone.
- Negotiate with customers & achieve assigned sales targets.
- Provide order updates, and collect feedback.
- Typing Speed: Minimum 25-30 WPM
Candidate Requirements:
- International accent or experience in international voice processes
- Strong multi-tasking skills and a willingness to learn
- Previous experience in sales and negotiation skills
- Proven ability to meet targets
Details:
- Shift: Night Shift (8 PM to 5 AM or 9 PM to 6 AM)
- Working Days: Monday to Friday (5 days)
- Work Mode: On-site at Madhapur Work from Office
- Joining: Immediate joiners preferred
- Experience 0-3 years in the International voice process only
- Salary 2-6 LPA & other incentives
Job description
Key Responsibilities
- Design, develop, and maintain serverless applications using AWS services such as Lambda, API Gateway, DynamoDB, and S3.
- Collaborate with front-end developers to integrate user-facing elements with server-side logic.
- Build and maintain RESTful APIs to support web and mobile applications.
- Implement security best practices for AWS services and manage IAM roles and policies.
- Optimize application performance, scalability, and reliability through monitoring and testing.
- Write clean, maintainable, and efficient code following best practices and design patterns.
- Participate in code reviews, providing constructive feedback to peers.
- Troubleshoot and debug applications, identifying performance bottlenecks and areas for improvement.
- Stay updated with emerging technologies and industry trends related to serverless architectures and Python development.
Qualifications
- Bachelors degree in Computer Science, Engineering, or related field, or equivalent experience.
- Proven experience as a Python backend developer, with a strong portfolio of serverless applications.
- Proficiency in AWS services, particularly in serverless architectures (Lambda, API Gateway, DynamoDB, etc.).
- Solid understanding of RESTful API design principles and best practices.
- Familiarity with CI/CD practices and tools (e.g., AWS CodePipeline, Jenkins).
- Experience with containerization technologies (Docker, Kubernetes) is a plus.
- Strong problem-solving skills and the ability to work independently and collaboratively.
- Excellent communication skills, both verbal and written.
Preferred Skills
- Experience with frontend technologies (JavaScript, React, Angular) is a plus.
- Knowledge of data storage solutions (SQL and NoSQL databases).
- AWS certifications (e.g., AWS Certified Developer Associate) are a plus.
Hiring for the position of Technical Manager responsible for Backend and infrastructure for mobile app and website.
Role
● Talented Leader who will be responsible for Leading a group of talented technical individuals to build scalable, and secure products
● Leads our Back-End and infrastructure
● Drives architecture and the design of enterprise mobile/web/API solutions at scale
● Work with Product, Testing and Infrastructure teams to understand product vision and requirements
● Oversee the development and execution of development plans and report on execution
● Work with Product and testing teams to understand product vision and requirements
● Has deep exposure to all aspects of engineering, modern web, desktop & mobile application architectures, data modelling, high level design, low level design, non-functional technical requirements and visual design
Requirement
● 8+ years of experience in hard core development in predominantly product development companies
● Strong troubleshooting, debugging and problem-solving skills
● Proven track record of building scalable and reliable services on Cloud
● Architecture & Design
● Solid experience of designing end-to-end architecture and design of applications using one or more platforms for large-scale high-throughput solutions
● Design and implement technical governance process as appropriate across the application development lifecycle
● coding guidelines, quality standards, best practices, code acceptance criteria, automation
● Experience in collaborating with the team in reviewing application architecture. - Node.js, Web Services REST, MySQL/MongoDB/NoSQL
Education: Engineering/MBA
1. 3 + years of mobile development - Building and Designing advanced Android applications for Android platform
2. Translate designs and wireframes into high quality code
3. Should have knowledge in MVC/MVVM architecture.
4. Strong knowledge in android SDK, different versions of android and how to deal with different screen sizes.
5. Familiarity with REST ful API's to connect backend servers
6. Strong fundamental knowledge in Core Java and API and DB integrations using Android
Job Requirement
1. 3 + years of mobile development - Building and Designing advanced Android applications for Android platform
2. Translate designs and wireframes into high quality code
3. Should have knowledge in MVC/MVVM architecture.
4. Strong knowledge in android SDK, different versions of android and how to deal with different screen sizes.
5. Familiarity with REST ful API's to connect backend servers
6. Strong fundamental knowledge in Core Java and API and DB integrations using Android
- Design and implement application enhancements in collaboration with different teams.
- Troubleshoot production support issues post release deployment and come up with solutions. Ability to solve complex production issues.
- Creating detailed program specifications based on client requirement.
- Clarity on functionality and logic building of program.
- Breaking down program specification into its simplest elements and translating this logic into a programming language.
- Devising solutions by predicting errors, evaluating other options.
- Team player and multi tasking.
- Combining various elements of program design and testing it.
- Testing sample data-sets to check that output from the program works as intended.
- Problem solving and correcting the program as necessary.
- Installing the program and conducting final testing.
- Evaluating the program's effectiveness.
- Increasing program’s operating efficiency and adapting to new requirements, as necessary.
- Conducting user acceptance testing to ensure ease, quickness and accuracy.
- Writing detailed documentation for usage of end users and computer operators.
- Consulting various sources to learn new ways to develop programs.
- Updating, repairing, modifying and expanding existing software and PHP applications.
- Frontend and Backend customized application development.
Relevant Experience: 2-6 yrs
- Hands on Experience and manage Node js, Mongo DB, Angular and Express js.
- Architect, Develop, test and deploy robust products that are fast, scalable and highly responsive
- Design and maintain large and complex databases, both relational and non-relational databases.
- Establish, refine and integrate development environment tools and software as needed
- Deploy applications on AWS cloud with ability to quickly debug hosting related issues.
- Expertise in Complete Mean, Node js, Mongo DB, Angular and Express js
- Strong analytical and problem solving skills
- You’ve got good experience working on web applications
- You have a clear knowledge and hands-on with ES6+ and you know AngularJS, Vue or React/React-Native
- Advanced knowledge in AngularJS, VueJS and CSS with material design styles guide
- Basic knowledge of NodeJS
- Basic understanding on Progressive Web Applications will be well appreciated
- Advanced knowledge in WebPack and other basic tools to work with Javascript nowadays (Git, npm, etc ...)
- Knowledge and experience in the development of unit tests for VueJS (no matter the library or framework)
- Good Knowledge on Optimizing performance and browser compatibility is always at the top of your mind
Skills Required:
VueJS, AngularJS, ReactJS, NodeJs, Webpack, CSS, HTML5