
About SaaS Labs US, Inc: We’re a Palo Alto & Noida-based product company building SaaS products for sales, support & success roles. Our popular products are https://justcall.io/">JustCall, https://helpwise.io/">Helpwise & https://easycalendar.com/">EasyCalendar. We’re 5th fastest growing in India & 54th in APAC as per Deloitte in 2019 & 2020. Bootstrapped our way to >$7mil ARR and targeting $50mil ARR by 2023 end. Closed a large venture funding round in Jan 2021 (yet to be announced). We’re going to grow team size from 70 to 150 in 2021 and 500 by 2023. Our team members are from India, US, Bulgaria, and Philippines.
Job Title: UI/UX Designer
Exp- 3 years and above
Responsibilities
1.Gather and evaluate user requirements in collaboration with product managers and engineers
- Illustrate design ideas using storyboards, process flows and sitemaps
- Design graphic user interface elements, like menus, tabs and widget
- Build page navigation buttons and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like
- Create original graphic designs (e.g. images, sketches and tables
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and image
Requirements
- Proven work experience as a UI/UX Designer or similar role.
- Portfolio of design projects.
- Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop.
- Team spirit; strong communication.
- Conduct layout adjustments based on user feedback.
- Adhere to style standards on fonts, colors and images.

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We are looking for Developers, Technical Leads and Architects for SailPoint IDN & IIQ Platform. As a Security professional you will be responsible for defining requirements, designing & building security components, & testing SailPoint IDN & IIQ Platform.
Roles & Responsibilities:
1. Configuration, customization, and design SailPoint.
2. Experience in virtual appliance (VA) concepts, Identity Profiles, cloud rules,
3. Transformation rule, migration, and deployments.
4. Ability to Setup, Troubleshoot Configure SailPoint integration with different systems.
5. Able to quickly onboard application and migrating users.
6. Ability to build java bean shell, workflow, JML, custom rules.
7. Liaison with teams on delivery, helping them on issue technical issue, bugs fixing and enhancements
Professional & Technical Skills:
1. Should have the ability to understand customer requirements.
2. knowledge on Integrating various platforms with SailPoint, such as Active Directory, HR apps, SAP Systems, Workday, AD, Azure O365, JDBC and Other cloud applications.
3. Implementation knowledge on Access request customization.
4. Hands on experience in Customization of Quicklink, User LCM, Certification, Custom workflows, forms, Rules, SailPoint IIQ API/ REST API etc.
5. Implementation experience in Certification, Custom reports Auditing.
6. Strong JAVA/J2EE Development Knowledge
Technical Skills Required:
- Frontend: Proficiency in HTML, CSS, JavaScript, and frameworks like React.js or Vue js.
- Backend: Hands-on experience with Node.js, PHP, or along with frameworks like Express.
- Database: Experience with relational databases like MySQL, PostgreSQL,
- Version Control: Familiarity with Git and Git-based workflows.
- Understanding of RESTful APIs and integration with third-party services.
- Basic knowledge of DevOps practices, CI/CD pipelines, and cloud platforms is a plus.
Qualifications:
- Bachelor’s degree in Computer Science, IT, or a related field.
- Proven experience working on full-stack development projects.
- Strong problem-solving and analytical skills.
The client is currently interviewing candidates who are based in Gujarat
Job Title: Kafka Architect
Experience range:- 8+ Years
Location:- Pune
Experience :
Kafka Architect with kafka connect, kafka Streaming, Ecosystem and any scripting language
Kafka Brokers, Kafka Connect, Schema Registry, and Zookeeper (or KRaft)
Roles & Responsibilities:
Lead Generation & Prospecting: Identify potential clients via LinkedIn, cold calls, emails, and networking.
Sales & Revenue Growth: Develop sales strategies to meet targets and drive enrollments.
Client Acquisition & Relationship Management: Build strong relationships with students, professionals, and corporate clients.
Pitching & Presentations: Deliver compelling sales presentations and course demos.
Market Research & Competitive Analysis: Stay updated on industry trends and competitor offerings.
Collaboration & Reporting: Coordinate with marketing, operations, and academic teams while maintaining sales reports.
Negotiation & Deal Closure: Handle pricing discussions, close deals, and ensure customer satisfaction.
Title: Technical Analyst - OTM
Experience: 3-9 Years
Work Location: Mohali
Shift Timing: Rotational Shift 24x5
Notice Period: Immediate to 30 days Max
Key Skills: OTM, OBIEE, BI Publisher, Oracle ERP
Job Description:
The Oracle Transportation Management Technical Analyst will share the responsibility for design, implementation, and support of business solutions based on Emerson’s instance of Oracle Transportation Management commonly referred to as SCO (Supply Chain Optimization). The Technical Analyst utilizes expertise in Oracle Transportation Management to provide assistance in the ongoing implementation, enhancement, and support of SCO functionality.
Roles and Responsibilities:
- Provide support (e.g., break/fix, how to expertise, enhancements, monitoring, testing, troubleshooting) for the SCO application.
- Works collaboratively with Corporate Logistics and SCO IT Program/Project Managers to understand program requirements and assist with the evaluation of alternative solutions.
- Assist with program rollout activities, including business unit and trading partner on-boarding, project coordination, status reporting and communication to program management.
- Proactively monitors processes to identify trends; analyses/predicts trends and develops a long-range plan designed to resolve problems and prevent them from recurring to ensure high service levels.
- Ensures SCO system documentation is complete and maintained.
- Works effectively in a global highly matrixed team environment.
Skills & Experience Required:
- 4 to 8 years of IT experience, including implementation of Oracle Transportation Management.
- OTM Expert, both Functionally and technically (Setup configuration, Order Management, Shipment management, Financials, rates, master data, bulk planning parameters, VPDs, user configuration, screen set development, SQL queries, Tracking Events and working with CSV & XML files).
- Hands on experience with triage of day-to-day OTM systems issues and providing resolution on complex issues.
- Knowledge of Logistics management principles and processes.
- Broad knowledge and experience with various ERP systems. Working knowledge of Oracle eBusiness Suite (Procurement, Shipping, XML Gateway) is highly preferred.
- Working knowledge of BI Publisher, FTI/OAC, OBIEE and ETL.
- Good knowledge of EDI and any other Middleware systems.
- Strong customer service orientation with strong written and verbal communication skills, including comfort with presenting to diverse technical and non-technical audiences at all levels of the organization.
- Ability to multi-task and work within diverse multi-disciplinary global project teams.
- Detail-oriented with strong problem-solving skills.
- Comfortable with performing detailed data analysis to identify opportunities and gain higher level insight.
- Knowledge on GTM (Global Trade Management) will be a plus.
- Some travel might be required.
Education
- Bachelor’s degree in computer science, Information Systems, or another related field.
- Preparing Scope of Work and Project Plans for the Solution.
- Preparing High Level & Low Level designs as per proposed Solution.
- Design and Implementation of Routing and Switching technologies.
- Design and implementation of Data Centers on SDN technologies e.g. Cisco ACI, VMware NSX.
- Campus LAN and Wireless design, Implementation and Troubleshooting.
- Design and implementation of software defined campus network e.g. Cisco DNA, SD-Access
- Design, Implementation of WAN, and SDWAN Technologies.
- Hands on experience on WAN optimization technologies.
- Troubleshooting and repairing network issues, as well as developing, applying
- Hands on experience on WAN optimization technologies.
- Troubleshooting and repairing network issues, as well as developing, applying and enforcing best practices and policies
- Monitoring and performing routine tests on an assigned system and reporting results.
- Identifying opportunities for continuous improvements
- Contributing and producing regular status reports as required
- Provide resolution to project or customer issues, following proper escalation procedures, in a timely fashion
- Create project documentation and procedures
- Excellent communication (written and oral) and interpersonal skills
- Knowledge and experience of ITIL based service processes: Incident Management, Change Management, Release Management, Problem Management, etc.
What Youll Do:
- Take ownership of customer issues reported and see problems through to resolution
- Provide configurations, troubleshooting and best practices to customers
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
- Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
- Prepare accurate and timely reports
- Follow the SLA for issues with respect to their severity.
What You ll Need:
- Bachelor s or higher degree in computer science, engineering, or related technical field
- Willing to work flexible and varying shift times including weekends and evenings
- 2 years of software development experience with java, javascript, python, or another scripting/programming languages
- Previous experience in a Technical Support environment is required
- Excellent written and verbal communication skills
- A passion for customers and problem-solving, desire to go deep and become familiar with the customer s technical and business environment
- Comfortable in a startup environment, we move quickly and wear many hats in a dynamic environment
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
- Familiarity with Zendesk, Jira, and Confluence is advantageous.
SRE - Tech Lead (DevOps):
Location: Permanent Work From Home Option
Notice: Candidates with a notice period of 30 days and less and preferred
SRE-DevOps- Tech Lead - JD:
Srijan is hiring for Site Reliability Engineering (SRE), We are looking for SRE/DevOps- Tech Lead or Sr. Tech Lead with strong automation skills and a good understanding of how to build & run secure & reliable platforms for cloud-native applications. Please find below the detailed job description and kindly go through the same for reference:-
Minimum Experience: 6+ years in DevOps/SRE
Permanent WFH option
Job Description:-
The focus of this role is to build scalable, resilient, secure infrastructure for cloud-native applications whilst automating every mundane task you could think of and build observability dashboards, set up alerts, etc to provide optics to relevant stakeholders. In a nutshell: “You are keepers of Production environments”. You must be a problem solver with the ability to multitask and come with strong collaboration and communication skills.
Key Responsibilities:-
-
Proactively monitor and review application performance
-
Handle on-call and emergency support
-
Ensure software has good logging and diagnostics
-
Create and maintain operational runbooks
-
Contribute in Solution Designing and evaluating Technical Debt
-
Set right practices for Well-Defined Architecture & to minimize toil.
-
Own SLI, SLO configuration as per Error Budget
-
Maintain production services through measuring and monitoring availability, latency, and overall system health.
-
Practice sustainable incident response and blameless postmortems.
-
Not be afraid to contribute changes back to the Software engineering team to improve the systems.
-
Managing the delivery pipeline into production.
-
Able to mentor junior members on regular basis
-
Troubleshooting issues with web applications
-
Understanding of security principles and best practices
-
Ensuring that critical data is backed up
-
Configuration of monitoring systems including infrastructure monitoring and Application Performance Monitoring systems such as New Relic.
-
Ensuring that web application infrastructure is built
-
Ability to act as Customer Technical Advocate and negotiate well with peers on technical fronts.
-
Flexible enough to work in different Shifts for hyper business requirement
-
Ability to handle multiple global clients on tech front and generate desired reports to represent health of SRE Delivery.
Skills/Experience:-
-
A key skill of a SRE Tech Lead is that they have a deep knowledge of the application, the code, and how it runs, is configured, and scales. That knowledge is what makes them so valuable at also monitoring and supporting it as site reliability engineers.
-
System administration, security, and networking
-
The SRE Tech Lead expected to have a good understanding of system administration (Linux or Windows) and networking.
-
Essential commands
-
User and Group Management
-
Knowledge of networking concepts (DNS, TCP/IP, and Firewalls)
-
Service Configuration
-
Storage Management
-
Good grasp of fundamental security concepts
-
Good understanding of infrastructure as code principles.
-
Knowledge of a scripting language such as Bash
-
Ability to configure infrastructure using a Configuration Management technology such as Puppet, Chef, or Ansible.
-
Familiarity with Jenkins or any other CI/CD tool
-
Proficiency in a high-level programming language such as Python or Go.
-
Understanding of container technologies such as Docker, Kubernetes
-
2 yrs+ hands on experience with container orchestration technologies such as ECS, EKS, AKS or Kubernetes would be beneficial.
-
Use Terraform and other IaC to deploy cloud infrastructure.
Cloud technologies:-
-
Experience designing available, cost-efficient, fault-tolerant, and scalable distributed systems on AWS/Azure
-
Hands-on experience using compute, networking, storage, and database AWS/Azure services
-
Hands-on experience of 4 yrs+ with AWS/Azure deployment and management services
-
Ability to identify and define technical requirements for an AWS/AZURE-based application
-
Ability to identify which AWS/AZURE services meet a given technical requirement
-
Knowledge of recommended best practices for building secure and reliable applications on the AWS/AZURE platform
-
An understanding of the AWS/AZURE global infrastructure
-
An understanding of network technologies as they relate to AWS/AZURE
-
An understanding of security features and tools that AWS/AZURE provides and how they relate to traditional services
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Manpower Planning
- Sourcing as per profile requirements
- Conducting Interviews
- Creating assessment mechanisms
- Joining and onboarding of employees
- Creating the induction module
- Streamlining exit process and formalities
- Maintaining employee data
- Remaining updated with current trends, policies and benefits
- Effectively introducing and executing policies and processes
- Creating the engagement calendar
- Organizing employee engagement programs independently
- Rolling out initiatives to strengthen core values
- Grievances handling and Employee counselling
- Handling queries around compensation and benefits
- Ensuring timely updation of HRMS Software for attendance for the smooth and timely running of payroll
- Creating job descriptions
- Creating a performance review mechanism
- Staying updated with new tools and ideologies related to performance
Desired Candidate Profile
What you need to have:
- Masters in HR
- Min 4 years of experience
- Analytical skills understanding of HR metrics
- Keeps updated with latest trends and market knowledge
- Ability to work under pressure
- Knowledge of various labor laws like PF, ESIC, PT, Minimum wages Act, Bonus Act , Maternity Benefit Act, Delhi Shops and Establishments Act etc .









