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Designation: eCommerce Manager (Exports)

● Location: Bandra West, Mumbai, India

● Position Type: Full-time, Permanent

Company Description

Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are

ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.

Role Description

The eCommerce Manager (Exports) will lead the expansion of Brown Living into international markets by developing and executing strategies for exporting products through various digital platforms. This role will involve setting up international fulfillment centers, managing export pricing strategies, ensuring compliance with international trade regulations, and overseeing marketing and merchandising efforts globally. The ideal candidate will be an experienced eCommerce professional with a

strong understanding of international markets, digital marketing, and brand management.

Roles and Responsibilities:

1. International Market Expansion:

a. Develop and execute a strategic plan to expand Brown Living's presence in international markets, focusing on key regions with high potential for sustainable products.

b. Identify and establish partnerships with international fulfillment centers to streamline the export process and ensure timely delivery of products.

c. Collaborate with legal and compliance teams to set up processes that

adhere to international trade regulations, customs requirements, and

other compliance standards.

2. Export Pricing Strategy:

a. Develop and execute comprehensive export pricing strategies for Brown Living's products across various digital platforms, ensuring

competitiveness while maintaining profitability.

b. Monitor global market trends, exchange rates, and competitor pricing to

adjust pricing strategies as needed.

c. Work closely with the finance team to ensure accurate pricing models that consider costs, tariffs, and logistics.

3. Brand Management & Global Messaging:

a. Manage Brown Living's brand image and messaging across all

international markets, ensuring consistency with the company's values

and mission.

b. Tailor brand messaging to resonate with different cultural contexts and

customer preferences in target markets.

c. Oversee the development of localized content, including website copy,

product descriptions, and marketing materials, in collaboration with

internal teams and external agencies.

4. Marketing Campaigns:

a. Plan and execute marketing campaigns tailored to international

audiences, with the support of internal teams and external agencies.

b. Manage campaign budgets, allocate resources effectively, and ensure

alignment with overall business objectives.

c. Track and analyze the performance of marketing campaigns, adjusting

strategies and tactics as needed to optimize results.

5. Market Research:

a. Conduct in-depth market research to understand the needs, preferences, and behaviors of international customers.

b. Use insights from market research to inform product offerings, marketing strategies, and customer engagement initiatives.

c. Identify emerging trends in sustainable consumption and incorporate

them into Brown Living's international strategies.

6. Merchandising Strategy:

a. Execute the merchandising strategy across various marketing channels

outside India, ensuring that product assortments meet the demands of

international customers.

b. Collaborate with the sourcing and product teams to curate product

collections that appeal to global markets.

c. Monitor inventory levels and product performance in international

markets, making data-driven decisions to optimize merchandising

strategies.

7. Collaboration & Coordination:

a. Coordinate with cross-functional teams, including operations, logistics,

legal, and finance, to ensure seamless execution of export strategies.

b. Work closely with external partners, such as fulfillment centers, marketing agencies, and distributors, to drive international growth.

c. Regularly report on the progress of international market expansion efforts to senior management.

Key Result Areas (KRA):

1. Market Expansion:

a. Successfully launch Brown Living's products in at least three new

international markets within the first year.

b. Establish and maintain partnerships with at least two international

fulfillment centers.

2. Export Pricing & Profitability:

a. Develop and implement export pricing strategies that achieve a minimum of 10% margin growth across international markets.

b. Maintain competitive pricing while ensuring profitability by continuously

monitoring market conditions.

3. Brand Image & Global Messaging:

a. Ensure consistent brand messaging across all international platforms with a minimum of 95% compliance with brand guidelines.

b. Achieve positive brand recognition and customer feedback in new

markets within six months of launch.

4. Marketing Campaign Performance:

a. Achieve a minimum ROI of 4:1 on international marketing campaigns.

b. Increase website traffic from international markets by 50% within the first year.

5. Market Research & Customer Insights:

a. Conduct comprehensive market research in at least five target regions

within the first six months.

b. Utilize market insights to influence product and marketing strategies,

resulting in a 20% increase in international sales.

6. Merchandising Success:

a. Implement a merchandising strategy that leads to a 30% increase in

conversion rates on international platforms.

b. Ensure optimal inventory levels, resulting in a stockout rate of less than 5% in international markets.

7. Collaboration & Team Coordination:

a. Facilitate seamless coordination among internal teams and external

partners, achieving project milestones on time and within budget.

b. Provide regular updates to senior management, demonstrating clear

progress on international market expansion goals.

This role is ideal for a strategic thinker with a passion for sustainability and a proven track record in international eCommerce. The successful candidate will play a critical role in establishing Brown Living as a global brand for sustainable living.

How to Apply:

Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform

Read More:

1. Website - https://brownliving.in/

2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us

3. Meet the Brown Living Team - https://brownliving.in/pages/our-team

4. Work with Us - https://brownliving.in/pages/work-with-us

5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens

6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping

ROLES AND RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 2-5 years of experience on the internet/technology industry (mandatory)
• B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Role: Tele Sales Executive-International / Tele Sales Executive-Domestic

Department- Sales

Experience: 1 To 3 years

CTC: up to 4 LPA

Responsibilities:

Lead Generation:

• Conduct research to identify potential customers and industries for our products/services.

• Utilize various channels, including social media, email campaigns, and cold calling, to generate leads. Prospect Qualification:

• Engage with leads to understand their needs and assess their potential as qualified prospects.

• Gather additional information for effective lead qualification.

Sales Outreach:

• Conduct outbound calls, emails, and other communication methods to initiate conversations with potential customers.

• Articulate the value proposition of our products/services to prospects and create interest in further discussions.

• Create and send proposals as per discussion with potential clients

• Coordinate with Accounts for Invoice creation and send to potential clients

• Ensure payment is received with given period for the services

Exp. - must be 8-12 yrs

Location - Bangalore/Mumbai

• Experience in Core Java 5.0 and above, CXF, Spring.

• Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.

• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.

• Good Experience into Microservices , Data structures , Oops , Algorithms, multithreading etc

• Good development experience with RDBMS, preferably Sybase database.

• Good knowledge of multi-threading and high-volume server-side development.

• Experience in sales and trading platforms in investment banking/capital markets.

• Basic working knowledge of Unix/Linux.

• Experience into High /Low level designing.

• Excellent problem solving and coding skills in Java.

• Strong interpersonal, communication and analytical skills.

• Should have the ability to express their design ideas and thoughts.

About UpSolve:

We built and deliver complex Al solutions which help

drive business decisions faster and more accurately. We

are a typical Al company and have a range of solutions

developed on Video, Image and Text.

About Role:

Interact with business leaders to understand

requirements.

Manage client onboarding and solution deployment.

Keep track of commitments and ensure in-time

delivery

Organize and execute regional channel partner

connects and propose networking events with them

Develop and execute outreach strategy for targeted

real estate channel partner firms for the relationship

management

Network with key contacts within the related industries

to expand the contact base

About You:

Minimum C1 English level

Proven experience managing teams

Ability to work in a dynamic and fast changed

environment

A metrics driven mindset with a strong

t wl a stong analytical

approach

Strong customer references

Experience building organisations and training top

talent

Strong communication and interpersonal skills to build

sustainable relationships

Location: Mumbai

Role Summary:

Lead and drive the development in BI domain using Tableau eco-system with deep technical and BI ecosystem knowledge. The resource will be responsible for the dashboard design, development, and delivery of BI services using Tableau eco-system.

Key functions & responsibilities:

· Communication & interaction with Project Manager to understand the requirement

· Dashboard designing, development and deployment using Tableau eco-system

· Ensure delivery within given time frame while maintaining quality

· Stay up to date with current tech and bring relevant ideas to the table

· Proactively work with the Management team to identify and resolve issues

· Performs other related duties as assigned or advised

· He/she should be a leader that sets the standard and expectations through example in his/her conduct, work ethic, integrity and character

· Contribute in dashboard designing, R&D and project delivery using Tableau

Experience:

· Overall 3-7 Years of experience in DWBI development projects, having worked on BI and Visualization technologies (Tableau, Qlikview) for at least 3 years.

· At least 3 years of experience covering Tableau implementation lifecycle including hands-on development/programming, managing security, data modeling, data blending, etc.

Technology & Skills:

· Hands-on expertise of Tableau administration and maintenance

· Strong working knowledge and development experience with Tableau Server and Desktop

· Strong knowledge in SQL, PL/SQL and Data modelling

· Knowledge of databases like Microsoft SQL Server, Oracle, etc.

· Exposure to alternate Visualization technologies like Qlikview, Spotfire, Pentaho etc.

· Good communication & Analytical skills with Excellent creative and conceptual thinking abilities

· Superior organizational skills, attention to detail/level of quality, Strong communication skills, both verbal and written

Responsibilities •Deliver leadership to the highest possible standards on all loyalty/CRM related activity to the account: both thought and execution leadership is sought. •Manage all financial matters regarding the account, including deliverables within budgets and revenue targets. Ensure all matters related to collections are conducted in a timely manner. •Maximize revenue potential for the organization through the client partnership. Grow the services and offerings that the organization provides to the client •Using the organization resources and other sources, bring further elements to the loyalty program that would help the client fulfill its objectives •Liaise directly with the client, including when required with the senior management •Convey progress on the account including presenting to the client periodically on achievements and growth. •Build case studies that can be used both with the client and within the organisation to demonstrate the effects of loyalty and working with the organization

We are seeking a graphic designer to join our team. You will be designing a wide variety of things across digital media.To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.

Experience: 1-3 years


Skills Required:Adobe Photoshop(Mandatory), Illustrator, Indesign

Graphic Designer Responsibilities:

• Planning concepts by studying relevant information and materials.

• Ensure projects are completed with high quality and on schedule

• Prioritize and manage multiple projects within design specifications and budget restrictions

• Perform retouching and manipulation of images

• Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.

• Preparing finished art by operating necessary equipment and software.

• Contributing to team efforts by accomplishing tasks as needed.

• Reviewing final layouts and suggesting improvements when necessary.

• Amend designs after feedback

Graphic Designer Requirements:

• Bachelor’s degree in graphic design or related field.

• Experience as a graphic designer or in related field.

• Demonstrable graphic design skills with a strong portfolio.

• Proficiency with required desktop publishing tools like adobe photoshop.

• A strong eye for visual composition.

• Effective time management skills and the ability to meet deadlines.

• Able to give and receive constructive criticism

• Experience with computer-aided design.

• Knowledge of Adobe PhotoShop, Illustrator, Sketch, InDesign, and other graphic design software

• Compelling portfolio of work over a wide range of creative projects

• Strong analytical skills

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning 

About the Role

If you love to learn, are a quick learner and would love to create top-notch online courses on emerging technologies like Blockchain, Software Development or Data science then we are looking for you!

The Senior Content Strategist role is unique in the sense that it provides an opportunity to learn new topics quickly, work on case studies, interact and build network with top industry professionals and faculty members in the respective domains, and do work that directly impacts the lives and careers of our learners.upGrad is looking for people passionate about education to help design learning programs for working professionals in order to help build the careers of tomorrow. 

Roles & Responsibilities

• Develop world-class content for online courses on different stacks in Full-Stack Web Development (Java, Spring, Spring Boot, Angular, React.js, Node.js & Express.js, C#, .NET), Blockchain Development & Architecture, software development/mean-stack development / Data science/Machine Learning. This job will equip the candidate with highly sought after skills and will be a great starting point for a career
• Understand the industry requirements and develop courses to help students meet high standards
• Plan and execute student competency assessment and engagement to ensure extraordinary learning experience
• Quickly learn complex concepts and ensure quality of content, instructional design and overall course experience
• Collaborate with business development team to meet content production deliverables
• Define & structure content development process; work with educational content across all levels
• Structure, grow and lead content development team including research assistants, video producers, scriptwriters etc.
• Work closely with senior faculty, freelancers and global industry leaders

Skills Required

• BE/B.tech Computer science background (Bachelor’s/Master’s degree, BCA/ MCA,
• Online/ self taught/MOOC) OR a degree in Maths/Statistics.
• 4+ years of experience in e-Learning and/or creating customised higher education programs
• Experience in software development (backend/full-stack web development) , Data science is valuable.
• Excellence in problem solving and structuring of complex processes in new terrains
• Master in Higher Education/ Technology, Education & Innovation is preferred
• Experience in (digital) pedagogic content production; preferably higher education is preferred

Profile:

We are looking for a Backend Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.You'll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure.

Job Responsibilities:

• Understand the lifecycle of a web app fully - browser-side, server-side, scalability, performance.
• Design, develop and own components of the product.
• Programming - ability to read/write enterprise quality code and make the right decision.
• Collaborate with the team and communicate effectively, to solve the problems and build, extend, optimize and refactor the back-end architecture.
• Generalist programmer with the ability to quickly learn and use new languages.
• Design and develop scalable, secure, and high-performance solutions.
• Experience working with relational and non-relational databases.
• At ease working with a Unix based system.
• Has worked with AWS/AmazonSES/EC2/Beanstalk/S3 storage.

Key Skills:

• Strong understanding of AWS, NodeJS, MySql, ExpressJS, Angular 2.
• Strong Programming background with an understanding of the flow of the product.
• Understanding of adaptive and responsive design, and the combination of them.
• A clear understanding of data structures, algorithms, and databases.
• Has completely built a product before including deployment and connecting with the front-end.
• Excellent analytical and problem solving.
• Can write maintainable, clean code and enforce it through code reviews.
• Maintains good documentation with the code written each day.
• A capability for a great learning curve.