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Designation: eCommerce Manager (Exports)
● Location: Bandra West, Mumbai, India
● Position Type: Full-time, Permanent
Company Description
Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are
ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.
Role Description
The eCommerce Manager (Exports) will lead the expansion of Brown Living into international markets by developing and executing strategies for exporting products through various digital platforms. This role will involve setting up international fulfillment centers, managing export pricing strategies, ensuring compliance with international trade regulations, and overseeing marketing and merchandising efforts globally. The ideal candidate will be an experienced eCommerce professional with a
strong understanding of international markets, digital marketing, and brand management.
Roles and Responsibilities:
1. International Market Expansion:
a. Develop and execute a strategic plan to expand Brown Living's presence in international markets, focusing on key regions with high potential for sustainable products.
b. Identify and establish partnerships with international fulfillment centers to streamline the export process and ensure timely delivery of products.
c. Collaborate with legal and compliance teams to set up processes that
adhere to international trade regulations, customs requirements, and
other compliance standards.
2. Export Pricing Strategy:
a. Develop and execute comprehensive export pricing strategies for Brown Living's products across various digital platforms, ensuring
competitiveness while maintaining profitability.
b. Monitor global market trends, exchange rates, and competitor pricing to
adjust pricing strategies as needed.
c. Work closely with the finance team to ensure accurate pricing models that consider costs, tariffs, and logistics.
3. Brand Management & Global Messaging:
a. Manage Brown Living's brand image and messaging across all
international markets, ensuring consistency with the company's values
and mission.
b. Tailor brand messaging to resonate with different cultural contexts and
customer preferences in target markets.
c. Oversee the development of localized content, including website copy,
product descriptions, and marketing materials, in collaboration with
internal teams and external agencies.
4. Marketing Campaigns:
a. Plan and execute marketing campaigns tailored to international
audiences, with the support of internal teams and external agencies.
b. Manage campaign budgets, allocate resources effectively, and ensure
alignment with overall business objectives.
c. Track and analyze the performance of marketing campaigns, adjusting
strategies and tactics as needed to optimize results.
5. Market Research:
a. Conduct in-depth market research to understand the needs, preferences, and behaviors of international customers.
b. Use insights from market research to inform product offerings, marketing strategies, and customer engagement initiatives.
c. Identify emerging trends in sustainable consumption and incorporate
them into Brown Living's international strategies.
6. Merchandising Strategy:
a. Execute the merchandising strategy across various marketing channels
outside India, ensuring that product assortments meet the demands of
international customers.
b. Collaborate with the sourcing and product teams to curate product
collections that appeal to global markets.
c. Monitor inventory levels and product performance in international
markets, making data-driven decisions to optimize merchandising
strategies.
7. Collaboration & Coordination:
a. Coordinate with cross-functional teams, including operations, logistics,
legal, and finance, to ensure seamless execution of export strategies.
b. Work closely with external partners, such as fulfillment centers, marketing agencies, and distributors, to drive international growth.
c. Regularly report on the progress of international market expansion efforts to senior management.
Key Result Areas (KRA):
1. Market Expansion:
a. Successfully launch Brown Living's products in at least three new
international markets within the first year.
b. Establish and maintain partnerships with at least two international
fulfillment centers.
2. Export Pricing & Profitability:
a. Develop and implement export pricing strategies that achieve a minimum of 10% margin growth across international markets.
b. Maintain competitive pricing while ensuring profitability by continuously
monitoring market conditions.
3. Brand Image & Global Messaging:
a. Ensure consistent brand messaging across all international platforms with a minimum of 95% compliance with brand guidelines.
b. Achieve positive brand recognition and customer feedback in new
markets within six months of launch.
4. Marketing Campaign Performance:
a. Achieve a minimum ROI of 4:1 on international marketing campaigns.
b. Increase website traffic from international markets by 50% within the first year.
5. Market Research & Customer Insights:
a. Conduct comprehensive market research in at least five target regions
within the first six months.
b. Utilize market insights to influence product and marketing strategies,
resulting in a 20% increase in international sales.
6. Merchandising Success:
a. Implement a merchandising strategy that leads to a 30% increase in
conversion rates on international platforms.
b. Ensure optimal inventory levels, resulting in a stockout rate of less than 5% in international markets.
7. Collaboration & Team Coordination:
a. Facilitate seamless coordination among internal teams and external
partners, achieving project milestones on time and within budget.
b. Provide regular updates to senior management, demonstrating clear
progress on international market expansion goals.
This role is ideal for a strategic thinker with a passion for sustainability and a proven track record in international eCommerce. The successful candidate will play a critical role in establishing Brown Living as a global brand for sustainable living.
How to Apply:
Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform
Read More:
1. Website - https://brownliving.in/
2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us
3. Meet the Brown Living Team - https://brownliving.in/pages/our-team
4. Work with Us - https://brownliving.in/pages/work-with-us
5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens
6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping
MongoDB
React.js
NodeJS (Node.js)
Express
JavascriptRoles and Responsibilities:
- Build scalable and loosely coupled services to extend our platform
- Build bulletproof API integrations with third-party APIs for various use cases
- Evolve our Infrastructure and add a few more nines to our overall availability
- Have full autonomy and own your code, and decide on the technologies and tools to deliver as well operate large-scale applications on AWS
- Give back to the open-source community through contributions on code and blog posts
- This is a startup so everything can change as we experiment with more product improvements
Some specific Requirements:
- Atleast 2+ years of Development Experience
- You have prior experience developing and working on consumer-facing web/app products
- Hands-on experience in JavaScript. Exceptions can be made if you’re really good at any other language with experience in building web/app-based tech products
- Expertise in Node.JS and Experience in at least one of the following frameworks - Express.js, Koa.js, Socket.io (http://socket.io/)
- Good knowledge of async programming using Callbacks, Promises, and Async/Await
- Hands-on experience with Frontend codebases using HTML, CSS, and AJAX
- Working knowledge of MongoDB, Redis, MySQL
- Good understanding of Data Structures, Algorithms, and Operating Systems
- You've worked with AWS services in the past and have experience with EC2, ELB, AutoScaling, CloudFront, S3
- Experience with Frontend Stack would be added advantage (HTML, CSS)
- You might not have experience with all the tools that we use but you can learn those given the guidance and resources
- Experience in Vue.js would be plus
Job Description:-Technical Support Executive
The candidate will handle the escalated issues and resolve them over the phone/e-mail/remote meeting.
Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
Conduct product demos and training
Should be open to work in general shift.
Should be open to travel locally or out of state.
Skills:-
Hardware and Networking are a must
Graduation is must
Good Knowledge of Hardware and Networking concepts
Good Knowledge of Windows, Linux and Mac OS, Android and iOS
Good Knowledge of Antivirus, DLP, MDM, and Remote technologies.
Should be capable of handling a team of L1 engineers.
Prepare documents on technical knowledge.
Create and compares different solution from the same league.
Job Types: Full-time, Regular / Permanent
Job Description
Our client is a leading data product and technology firm that makes advertising work better for people.
- Lead the Data Solutions function and be the POC for all Agency Digital and Data leads to liaise on client requirements, and ensure the appropriate solutions are rolled out.
- General agency pitch support for data as needed but more proactively creating consulting frameworks around client 1st PD data architecture, guidance, and recommendation around CDPs implementation, vs DMP, Mar-tech stack
- Establish working relationship and SOP for implementation delivery for Mar-Tech projects
- Contribute to team projects as the executive sponsor for client data initiatives
- Provide end-user training across our proprietary technology stack
- Own the setup elements such as first party data, tag integration (tag management systems, custom data integrations, CRM connections, etc.), custom data partner integration development.
- Work with data partners to integrate their data sets into insights (Onboarding & Testing Data Sets)
- Manage the Mar-tech partners, working on JBPs to achieve shared goals of client enablement
- Collect & distribute local product feature requests to global/regional teams
- Work closely with the global and regional product team to test and rollout new features, special with the cookieless future of audience planning tools
Requirements
- 10+ years of experience in Technology Consulting role within Adtech/Martech
- Bachelor’s or master’s degree in a relevant field (Data, Technology, IT, Marketing)
- Certifications (or advanced knowledge) in DMP, CDP, Mar-tech & digital analytics platforms
- A strong understanding of all digital marketing channels
- Familiar with advanced analytics and data management concepts
- Proven ability to build and grow relationships with key stakeholders
- Excellent written and verbal communication skills.
- Flexibility to work in a cross-functional team but also have the initiative to problem-solve independently.
- Highly organised with demonstrated project management capabilities
We are looking for an experienced Corporate Sales Manager to carry out the B2B
sales for the organization. We expect the candidate to be experienced and highly
confident in Corporate Sales.
What you will do:
• Identifying business opportunities by researching prospects and evaluating their
position in the industry; identifying sales opportunity and generating leads
• Reaching out to new clients and making presentations or pitches outlining the
benefits of product/ services.
• Selling products by establishing contact and developing relationships with
prospects; recommending solutions.
• Maintaining relationships with all potential and existing clients by providing support, information and guidance; Understanding budget and identifying accurate needs of client
• Negotiating with customer and providing quotes, estimates and getting first orders
• Ensuring proper servicing and after sales support to clients
• Reviving business with old clients by re-establishing contact
What we require:
• Proven experience in B2B/Corporate Sales
• Excellent verbal and written communication skills
• Strong Interpersonal, Negotiation & Client Relationships skills
• Should have high Energy Level, Creativity, Sales Planning, Independence, Motivation for Sales
• Ability to understand client's needs and present solutions
• Understanding of market and products of the company
• Ability to handle high profile clients; achieve deadlines/ targets and meeting sales goals
• Should possess relibility & integrity skills
• Must be MS Office Suite Expert
What’s in it for you?
• Opportunity to work in one of the most innovative company across the Globe
• Interact with HNI corporate companies/clients
• Handle high pressure situations at the grass root level
• Hands on experience owing to a small team with friendly atmosphere
• Unbound scope for financial and career growth
LeadershipLeadership: SVP/VP-SEO spearheads all activities of the SEO department and is in direct supervision of the
AVP, Director, Group Head, Senior Manager, Manager and supporting personnel. At this capacity, SVP/VP-SEO
is also accountable for the end-to-end performance of the SEO & content optimized through the initiatives of
the SEO department. VP/SVP-SEO also sets quarterly and yearly SEO department performance targets. Ensures
all client campaigns is managed and executed on-time-every-time within the given budgets and deadlines.
VP/SVP-SEO also plays a mentorship role to the entire SEO department by guiding them in the execution of
their functions, constantly ensuring improvement in their professional skills and essentially readying them for
the occupation of his/her position.
Strategy: VP/SVP-SEO is tasked with determining the strategic direction of all client campaigns for the
business. VP/SVP-SEO ensures that these strategies are in line with the overall business goals and objectives.
The formulation of SEO strategies should also, be done in conjunction with the other relevant stakeholders like
website, technology, ppc, social & orm teams
Innovation and Opportunities: VP/SVP-SEO also plays the role of reviewing the business on a regular basis in
an attempt to identify opportunities, areas of improvement, and tools and automation solutions for the team
and client business SEO programs. In addition, at this capacity, VP/SVP-SEO attends relevant SEO events for
gathering new SEO skills that will give the SEO business & team a competitive edge by effectively maintaining
high search rankings and promoting organic visits, leads and conversions over its competition.
Collaboration: VP/SVP-SEO identifies skill gaps in the SEO department and works with the HR department in
filling these positions with suitable candidates. This is to ensure smooth and effective performance of functions
within the SEO department by handpicking key personnel from a long list of qualified individuals. VP/SVP-SEO
also works closely with the content editing and content marketing departments and/or 3rd party vendor(s) in
tailoring optimized content for the client business both in online and offline programs. VP/SVP-SEO also
collaborates with third party influencers, for example, journalists, in order to drive content marketing
opportunities for client business
Research and Analysis: VP/SVP-SEO also plays a major analytical role in the SEO department. Conducts
relevant SEO research on the client business’s content and takes a data-driven approach in the creation of
audience profiles that in turn form the basis of SEO strategies. Based on the findings of his research and
analyses, the VP/SVP-SEO prepares and leads SEO and content pitches and other SEO strategy proposals and
manages a health P&L
At this capacity, VP/SVP-SEO employs the use of several SEO related tools such as Google Analytics and
Webmaster in identifying trends, issues, and opportunities in the client business’s sites, blogs, and pages and
to further ensure that they are optimized to drive higher rankings, traffic, leads & conversions. On top of this,
the VP/SVP-SEO also takes charge of conducting SEO audits, development of Google algorithms, and even
sometimes engages in the measurement of the effectiveness of PPC activity by applying relevant monitoring tools.
Required Qualifications, Experience & Skills
Education: A candidate for this position will possess an engineering degree in addition to a master’s degree in
marketing or business administration from tier 1 collage/university
Experience: The candidate must have a proven and successful 15 years record of accomplishment in the
designing and delivery of SEO plans and strategies in fast-paced agency, In addition, a suitable candidate will
have had substantial experience working in a managerial position involving a team in SEO and content
capacity. The VP/SVP-SEO will have a proven ability to take responsibility and sensibly account for a team’s
performance. As a strong bonus, the VP/SVP-SEO must also have experience in Ecom (Amazon SEO), App Store
Optimization, YouTube Optimization, Google My Business, Voice search and influencer marketing and have a
passion for all things digital.
Analytical Skills: VP/SVP-SEO also portrays great analytical skills and is able to draw insight from raw
information and data acquired through research and others. Will have the ability to analyse this data for
determining SEO strategies, approaches, and content planning. The candidate will also demonstrate an ability
to conduct SEO analyses for trends, links, and influencers. He will also demonstrate an intimate understanding
and interest in analytical tools such as SEOMoz, Screaming frog, Omniture, Google analytics, CleverTap,
AppsFlyer, Webmaster tools, Global web index, Similarweb, Algolia others
A suitable candidate for this position will not only demonstrate great in-dept and up-to-date understanding of
SEO but also of various digital marketing channels, for example, PR, web development, content creation, social
media, ppc, UI/UX among others. In addition to this, the VP/SVP-SEO will show superior proficiency in HTML,
Java-script, AJAX CSS, Flash, and other valuable media technologies. He will also be proficient in scripting
languages such as .php, .aspx, and .jsp.
Communication: VP/SVP SEO must also possess exceptional communication skills both in verbal and written
form. The effectiveness of leadership and the proper execution of functions by junior SEO management is
highly dependent on the clarity of communication down the line.
In addition to this, the VP/SVP-SEO also interacts with the key stakeholders of other departments in the
creation of department-wide SEO strategies and approaches. He also presents research findings and proposals
in the form of reports to the relevant internal stakeholders and clients, and for this reason he must be able to
articulate complex concepts in a simple, digestible, and convincing manner.
Ms Office/Software: VP/SVP-SEO must be extremely proficient in Ms Word and PowerPoint, which are
necessary for the conveyance of SEO strategies and approaches to junior SEO Management, the Content
departments, client servicing department, and other relevant departments. These two tools are also necessary
for the creation of both visually and verbally engaging reports and presentations for clients and internal
stakeholders.
Leadership/People Skills: The candidate for the VP/SVP-SEO position must demonstrate exceptional
leadership skills. A suitable candidate will have a strong ability to encourage and motivate a cross-functional
team into working towards a unified vision and objective. In addition to this, VP/SVP-SEO will demonstrate
excellent people skills that make him/her likeable and relatable, making him/her easier to trust making junior
SEO and cross-functional personnel willing and ready to follow in his/her directives.
Interpersonal Skills: VP/SVP-SEO must also possess certain interpersonal skills that will enable him/her to
execute his/her duties much more effectively. He/She must be a strategic thinker who is confident in his/her
style of leadership. Must be an avid learner who is constantly taking in new information that keeps his/her
team ahead, have an ability to work autonomously with minimal supervision. Have excellent problem solving
skills, be comfortable working in a fast-paced environment, be a team builder who is constantly motivating
junior and cross-functional staff, be highly organized, have an ability to prioritize and handle multiple
simultaneous tasks, and demonstrate calmness and composure in stressful or uncertain situations.
- Maintain UNIX/Linux Operating System
- Create and maintain environment for running batch jobs associated with daily batch cycle and batch reporting subsystem
- Work with LAN/Network personnel to ensure compatibility with LAN applications and peripheral hardware to provide end users with reliable and stable working environment
- Support and maintain other vendor database software installed on the LAN servers
- Perform User Access Management.
- Experience supporting day-today administration functions including user account management and script creation
- Apply Patches and Upgrades as necessary. Perform tasks for Backup and Recovery Management including High Availability
- Install and configure storage arrays and allocate SAN and NAS storage to different OS platforms and/or administer ZFS storage pools, file system, snapshots, and clones.
- Experience in Linux hypervisors KVM, XEN.
- Good knowledge on open stack administration and service operations.
- Good experience on veritas net backup software.
- Strong experience in public clouds AWS, AZURE, GCP.
- Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNM
- Good understanding on AWS outposts hybrid environment.
- Good experience in the windows server and OS side.
- Experience in Monitoring platforms like Zabbix, ELK, Grafana.
- Troubleshoot Hardware Issues, Installation, and testing of computer peripherals
- Perform/Implement Security Monitoring and audit to identify any possible security intrusions or breaches.
- Collaborate with other teams and team members to develop automation strategies and deployment processes
Qualifications:
- Degree in Computer Science, Computer Engineer, or other related courses
- Minimum of 10 years’ experience
- In-depth knowledge of Linux: RedHat, CentOS, Debian, etc.
- In-depth knowledge in Linux virtualization
- good knowledge of UNIX and LINUX Operating systems, file systems, storage environments, and networking protocols
- Knowledgeable in Unix, Linux, Unix, Linux shell scripting. Practical scripting skills in Shell, PERL, Batch, Python
- good DBA skills MySQL, MariaDB, PostgreSQL, Timescale, MongoDB
- Basic Messaging and Collaboration concepts and tools, Server Virtualization
- Practical understanding of Networking - routing, subnets, UDP, TCP, IP, and VLANs
- Backup and Storage Management (Netback up mandatory).
- Familiar and can identify or interpret crash dump files and core dump files and monitor System Logs
JavascriptReact.js
HTML/CSS
AngularJS (1.x)- Build & maintain internal/external Web-facing applications.
- To design, develop, maintain and enhance web applications according to the specification provided.
- Create elegant web implementations.
- Design, improve and maintain website.
- Understand and enhance User Experience.
- Responsible for detailed Web UI documentation.
- Unit test client-side web applications.
- Able to complete project development on a scheduled basis.
- Possess a good attitude and be self-disciplined.
Desired Candidate's Profile :
- Dynamic, talented UI Developer who enjoys designing, developing and maintaining our product & pushing web technology to its limits.
- Ability to learn, develop and adapt is the most important attribute.
- Work Experience in TypeScript, Angular or React, Node.js.
- Good working knowledge in MVC, MVVC.
- Mastery of HTML, HTML5, CSS, CSS3, JavaScript, jQuery, jQueryUI, jQueryMobile.
- Strong understanding of UI, and usability.
- Familiarity with back-end technologies such as Node.js, MongoDB, python.
- Good knowledge of APIs such as oAuth.
- Basic knowledge of AWS.
- Minimum of 1-3 years of experience working in web and mobile-web field (Responsive design & development).
- Taking responsibility and ownership in the team's work.
Additional Requirements :
- B.Tech/BS/BE/BS/MS/M.Tech/MS in Electronics or Computer Science from a premier institute in India (IITs, BITS, NITs, etc) or abroad.
- Minimum 2- 4 years of Work Experience in Front End Development.
- Should be a fast learner and a self-starter, open to learning new tools.
- Must possess excellent communication (both verbal & written), documentation skills.
- Flexible and adaptable to change and ability to multitask.
- Ability to work with minimal supervision. Should be able to prioritize own workload to meet personal and team objectives.
- Good interpersonal skills with a clear ability to work effectively to fully understand customer requirements.
- Focused on the timely delivery of accurate results.
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