Content Writer

Key Result Areas :

● Communication skills and clearness in your reporting and communication.

● Knowledge in the Java programming languages you use.

● Knowledge in the Spring Framework and libraries you use.

● Knowledge in the tool-sets you use.

● Analytical thinking and experience (practical when you design the architecture of the

“thing” prior to coding it).

● Technological understanding (ability to see your new “thing” in a wider perspective, for

example how a small library fits into a large project or product).

● Creativity (finding better ways to achieve your project goals).

● Coding (testable code, clean reusable code, maintainable code, readable code, bug-

free code, beautiful code).

● Correctness (few bugs, few iterations with refactoring).

● Learning (your ability to learn about and use new technologies, protocols, libraries, or

even languages as needed).

● Durability (to stay on track no matter what, even when you feel dead bored, or in way

over your head).

● Adherence to Effort and Schedule

● Team hand holding for day to day activities with team and monitor their progress

● Lead the team technically for the on time delivery and best efforts.

Essentials Skills:

● Strong Hands-on experience in Core Java, Spring framework, Maven, Rational Database.

● Comfortable with source code repository Github.

● Experience in developing REST APIs using Spring-MVC, Play Framework.

● Good to have No Sql, Neo4J, Cassandra, Elasticsearch.

● Experience in developing apache samza jobs (optional).

● Good understanding of CI-CD pipeline.

Roles & Responsibilities:

• Present, promote and sell services using solid arguments to new and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships.
• Reach out to customer leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Analyze the territory/market’s potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback

Requirements:

• Proven work experience of 6 years or more as a quota carrying individual into Software/Web Development Services Domain.
• Has adequate knowledge of technology and jargons required for sales discussions.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, negotiation and communication skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.
• Hands on experience with tools like HubSpot/Salesforce would be an added advantage.
• Should be comfortable with Background Verification of previous employment.

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

We are looking for a Highly skilled Java Developer

Required Skills :

• Strong core Java skills and development experience.
• Proficiency in API design and development for RESTful and GraphQL services.
• Strong knowledge of Java frameworks, particularly Spring.
• Experience with Java 8 features.
• Familiarity with Timeseries, SQL, and NoSQL databases.
• Basic understanding of AWS.
• Experience with agile development methodologies.
• Proficiency in Git for version control.
• Understanding of Java application development and data management.
• Familiarity with CI/CD pipelines, Docker, and Kubernetes.

*Immediate Joiners preffered

Regards,

Ramya

Job Profile 

Who We Are?

Bectran, the industry leading SaaS platform, has grown rapidly over the last 10 years to become the companion toolkit for the Credit Department just as CRM is for the Sales Department. From simple to complex organizations, SMEs to Fortune 500 companies, Bectran has helped companies cut down the time to process and approve credit by as much as 90% whilst significantly lowering the risk of credit defaults and the cost of collections. Our customers enjoy the ease, speed and cost-effectiveness of adopting the Bectran platform. Credit Professionals in various industries have described the Bectran platform as the future of the credit department.

Mid-Level Software Engineer (Java Fullstack Engineer/Developer)

This dynamic opportunity in a fast growing and multi-technology SaaS platform is for you!! As a Software Engineer at Bectran, it is essential that you have the breadth of knowledge to participate in design and development of a contemporary SaaS-based architecture. Practical development experience using Java/J2EE is required for the right candidate to succeed. You should be curious about technology and open to learning and applying new innovations.

What You’ll Do:

• Enable and exercise your problem solving and analytical skills.
• Design and develop Java/J2EE based full stack software components including complex modeling, MVC based UI, etc.
• Ensure applications are implemented to meet business and technical requirements.
• Work with high performing engineering teams across global locations.

.What You Need to Be Successful:

• Bachelor’s degree in Computer Science or equivalent.
• Solid 4-8 years hands-on design and coding experience.
• Familiarity with Agile development, JSF/Primefaces, JPA/Hibernate, Spring, ActiveMQ.
• Strong object-oriented design, Java/J2EE and MVC architecture based programming skills.
• Solid relational DBMS skills using MySQL, or other RDBMS products.
• Desirable - Experience in Big Data Technologies (Hadoop, ElasticSearch, Kafka, MongoDB, etc.)
• Nice to have - Real-world experience in large scale, and high availability implementations.
• Experience developing web services using REST and SOAP approaches.

What You’ll Love About Bectran:

• Developing strategic industry knowledge and driving your own success.
• Watching your hard work have a direct impact on success of the company and global customer base.
• All standard benefits.

As Bectran continues to expand in the Fintech SaaS industry, we are seeking intelligent, hard-working and highly skilled individuals to join our growing Engineering team. If you are ready to expand your knowledge as you solve complex problems, we want to hear from you!

Key responsibilities:

• Plan and execute Web, SEO/SEM, Database Marketing, Email, Social media, and Advertising campaigns
• Design, Build, and maintain Social Media presence
• Measure and report performance of Digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identify trends, insights and optimize approach based on the insights.
• Plan and execute periodic Content Calendar for Branding and Inbound lead acquisition
• Create landing pages and optimize user experience for Lead Acquisition
• Should be able to plan and execute Webinars, Seminars and Events

Skills:

• MBA or PGDM in Marketing
• 6+ years of experience in Digital Marketing for IT/ITES Services Industry
• Must have exposure in marketing of Digital Technologies and Services like Cloud, Analytics, APIs, Software Development & Channels
• Good to have experience in using HubSpot as Marketing Tool
• Must have excellent verbal and written Communication skills with exposure to Global Clients