Business Developer

EXCITED ABOUT YOUR TASKS?

• Manage end-to-end service delivery for multiple clients, ensuring quality, efficiency, and adherence to SLAs.
• Act as the single point of contact for client communication related to service delivery performance and improvements.
• Monitor service performance metrics and initiate corrective and preventive actions to address service issues.
• Drive continual service improvement initiatives and process optimizations.
• Collaborate with cross-functional teams, including project managers, technical teams, and support staff.
• Ensure smooth onboarding and transition of new projects and services.
• Conduct regular service reviews with internal stakeholders and clients.
• Handle escalations effectively and ensure timely resolution.
• Maintain and enhance client satisfaction by fostering strong relationships and ensuring proactive communication.
• Prepare and present reports on service performance, risk mitigation, and improvements.
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WHAT WILL YOU NEED TO SUCCEED?

• MBA in Marketing/management or a related field. 
• Minimum of 5 years of experience in IT service delivery or customer success roles in a service-based environment.
• Excellent problem-solving, stakeholder management, and communication skills.
• Experience managing service teams and delivering services across various technologies or domains.
• Ability to manage multiple projects and clients simultaneously.
• Proven track record of improving client satisfaction and operational efficiency.
•  Familiarity with CRM tools and customer success platforms is a plus.
• Ability to think critically and address client concerns efficiently.

Role Overview:

We are seeking a Senior Software Engineer (SSE) with strong expertise in Kafka, Python, and Azure Databricks to lead and contribute to our healthcare data engineering initiatives. This role is pivotal in building scalable, real-time data pipelines and processing large-scale healthcare datasets in a secure and compliant cloud environment.

The ideal candidate will have a solid background in real-time streaming, big data processing, and cloud platforms, along with strong leadership and stakeholder engagement capabilities.

Key Responsibilities:

• Design and develop scalable real-time data streaming solutions using Apache Kafka and Python.
• Architect and implement ETL/ELT pipelines using Azure Databricks for both structured and unstructured healthcare data.
• Optimize and maintain Kafka applications, Python scripts, and Databricks workflows to ensure performance and reliability.
• Ensure data integrity, security, and compliance with healthcare standards such as HIPAA and HITRUST.
• Collaborate with data scientists, analysts, and business stakeholders to gather requirements and translate them into robust data solutions.
• Mentor junior engineers, perform code reviews, and promote engineering best practices.
• Stay current with evolving technologies in cloud, big data, and healthcare data standards.
• Contribute to the development of CI/CD pipelines and containerized environments (Docker, Kubernetes).

Required Skills & Qualifications:

• 4+ years of hands-on experience in data engineering roles.
• Strong proficiency in Kafka (including Kafka Streams, Kafka Connect, Schema Registry).
• Proficient in Python for data processing and automation.
• Experience with Azure Databricks (or readiness to ramp up quickly).
• Solid understanding of cloud platforms, with a preference for Azure (AWS/GCP is a plus).
• Strong knowledge of SQL and NoSQL databases; data modeling for large-scale systems.
• Familiarity with containerization tools like Docker and orchestration using Kubernetes.
• Exposure to CI/CD pipelines for data applications.
• Prior experience with healthcare datasets (EHR, HL7, FHIR, claims data) is highly desirable.
• Excellent problem-solving abilities and a proactive mindset.
• Strong communication and interpersonal skills to work in cross-functional teams.

Are you a creative and innovative content writer looking to join a company on the rise and make a difference? Are you passionate about expressing ideas and thoughts through writing and eager to acquire new skills and experiences? If yes, then this internship opportunity at Strode Experiences would be an ideal fit for you.

Day-to-day responsibilities include:

1. Crafting inspiring and engaging content for our various channels

2. Creating attention-grabbing copy for our social media platforms

3. Writing and editing blog posts and other web content

4. Proofreading content for tone, style, grammar, and accuracy

5. Researching content topics and tracking industry trends

Skills & Requirements:

1. Our ideal candidate must have excellent writing and editing skills

2. Excellent command of the English language

3. Strong knowledge of social media platforms, and creativity

• Work with developers to design algorithms and flowcharts
• Produce clean, efficient code based on specifications
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting