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Key Responsibilities:
- Manage day-to-day operations of the store, ensuring smooth and efficient functioning.
- Drive sales and profitability by achieving or exceeding sales targets.
- Lead, train, and motivate a team of retail associates to deliver excellent customer service.
- Maintain visual merchandising standards and ensure product displays reflect current trends and promotions.
- Handle customer complaints and resolve issues with professionalism and urgency.
- Oversee scheduling, timesheets, and attendance.
Key Responsibilities:
- Manage day-to-day operations of the store, ensuring smooth and efficient functioning.
- Drive sales and profitability by achieving or exceeding sales targets.
- Lead, train, and motivate a team of retail associates to deliver excellent customer service.
- Maintain visual merchandising standards and ensure product displays reflect current trends and promotions.
- Handle customer complaints and resolve issues with professionalism and urgency.
- Oversee scheduling, timesheets, and attendance.
Key Responsibilities:
- Assist customers with style and product choices.
- Provide fashion advice based on customer preferences and current trends.
- Explain product details – fit, fabric, price, and promotions.
- Ensure high customer satisfaction through personalized service.
- Support in-store operations including stock arrangement, display, and replenishment.
- Promote store loyalty programs and offers to customers.
Key Responsibilities:
- Manage overall store operations, including staffing, scheduling, and floor supervision.
- Drive store sales to meet or exceed targets through effective sales strategies.
- Ensure excellent customer service by training and motivating staff.
- Supervise inventory control, stock replenishment, and loss prevention measures.
- Maintain high visual merchandising and store hygiene standards as per brand guidelines.
- Handle customer queries, complaints, and ensure high levels of satisfaction.
- Analyze sales trends and generate regular performance reports.
- Recruit, train, and develop store team members to ensure skill growth and retention.
- Maintain all administrative and compliance processes related to POS, reporting, and audits.
- Coordinate with warehouse/supply chain to ensure timely stock availability.
Key Skills & Competencies:
- Strong leadership and team management
- Excellent communication and interpersonal skills
- Sales-driven with a customer-first mindset
- Knowledge of fashion trends and apparel retail
- Proficient in POS systems and retail software
- Problem-solving and quick decision-making
- Strong organizational and time-management skills
This wellness platform is revolutionising primary health and wellness in India.
What you will do:
- Identifying broader trends and filling category gaps
- Supplier relationship building
- Handling merchandising operations
- Coordinating with marketing, supply chain, catalog team, finance/ commercial and other functions of the organization
- Catalog monitoring
- Discount monitoring
Desired Candidate Profile
What you need to have:- 4 - 10 years of experience
- Good analytical skills
- Willingness to learn, innovate, take initiatives, think beyond what is conventional and accepted and the ability to work in a flat organization
- Strong analytical aptitude in problem solving
- Proven track record of finding innovative solutions to business problem
- Previous work experience in E-Commerce companies
Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.
We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.
Roles & Responsibilities:
Key Responsibilities
- This role will be responsible for driving sales through e-commerce platforms & offline partnerships for the categories
- The person would be the business owner for all the categories at HeSpoke. The role entails leveraging know how of internal and external variables to deliver sales and outreach of categories. The role entails forecasting, monitoring, understanding and reporting on the category. The role also requires the incumbent to drive strategic projects and promotions to achieve business objectives.
Driving Sales:
- Responsible for top-line revenue goals within the established investment budget to achieve P&L goals
- Responsible for developing, implementing, managing and reporting on plans to improve site metrics by increasing conversion, AOV, and other KPIs
- Manage website content to align with monthly promotions, seasonal promotions and overall marketing strategy
Monitoring Brand performance:
- Negotiate budgets, set goals, monitor and report on performance
- Secure Margins in line with overall guidance
- Plan and execute brand campaigns across various platforms and take corrective actions to stay on course of the plan
- Meet the plan for recognition and awareness of accountable brands
- Report performance against key metrics in approved formats
Sourcing:
- Overlooking the cost of production, materials & trims required. Planning and sourcing the requirements for the product categories.
- Sourcing knowledge of relevant supplier base to on-board materials at right price
- Create and manage supplier relations to develop long term, reliable & sustainable business
- Builds a strong supplier/vendor base that would stay relevant at every stage of business
Improve customer experience and retention:
- Develop processes and procedures to drive customer retention
- Drive banner revenue through list growth, segmentation and increased efficiency.
- Analyse user experience across channels and touch points through web analytics and determine potential improvements
What to expect:
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Flexible working hours.
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Hockey stick growth as the brand scales.
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ESOPs.
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Your fashion expenditure sponsored by HeSpoke upto INR five thousand every month.
Office Location: Less than a mile from Forum Mall, Koramangala