Test Engineer

JOB DETAILS:

- Job Title: QA Team Lead

- Industry: SAAS

- Experience: 8-10 years

- Working Days: 5 days/week

- Job Location: Surat

- CTC Range: Best in Industry

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Criteria:

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Description 

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

Review Criteria

• Strong UAT / Functional Test Lead Profiles
• Minimum 7 years of overall testing experience, with at least 3 years of recent UAT experience, primarily in manual testing for large enterprise or government project
• Must have worked on minimum 2 national-level e-Governance, public sector, enterprise, or marketplace projects in a UAT lead or ownership role
• 3+ years of team handling experience, leading 7–8 QA/UAT members, including task assignment, review, mentoring, and delivery ownership
• Must have complete ownership of UAT activities, including UAT planning, execution, acceptance sign-off, defect management, retesting, and regression cycles.
• Must have strong hands-on manual testing experience, with the ability to create test scenarios and test cases from BRDs, user stories, functional documents, and Figma/UI screens.
• Must be able to understand HLD/LLD documents and API specifications and perform manual API testing based on business logic.
• Must have BE/BTech/MTech/MBA (BSc/BCA alone is not acceptable; with Bsc/BCA candidates must have a relevant postgraduate degree MCA/MTech)
• Do not consider candidates with automation-heavy profiles or those lacking strong manual UAT and leadership experience
• Candidate must be based within Delhi NCR (100 km radius)

Preferred

• (Certification): ISTQB Advanced Test Manager or equivalent is preferred

Job Specific Criteria

• CV Attachment is mandatory
• Have you worked on at least 2 national-level e-Governance / enterprise / marketplace projects, If yes, Name the projects and company where you did these projects?
• What was the maximum team size of QA you have managed?
• How many years of Manual Testing experience?
• How many years of Automation Testing experience?
• Name two relevant UAT projects you have worked on?
• Are you willing to relocate to Delhi and why (if not from Delhi)?
• Are you available for a face-to-face round?

Role & Responsibilities

• 8 + years’ experience in UAT, with at least 2 National-level e-Governance solutions / Enterprise platforms / Marketplace projects.
• Proficiency in test planning, execution oversight, acceptance criteria definition, defect triage, regression cycle management.
• Proficient in understanding business requirements by going through BRDs, User Stories, Figma screens to define test scenarios and test cases.
• Ability to analyze high level and low-level design documents, API specifications to identify the business logic developed and create test cases to test the APIs.
• Hands-on experience of defining high quality test scenarios, test cases with ability to review and guide the test team members in doing the same.
• Education/Certifications: B.E./ B.Tech. / MTech/ MCA/ MS (Computer Science/IT)/ISTQB Advanced Test Manager or equivalent required.

Ideal Candidate

• 8 + years’ experience in UAT, with at least 2 National-level e-Governance solutions / Enterprise platforms / Marketplace projects.
• Proficiency in test planning, execution oversight, acceptance criteria definition, defect triage, regression cycle management.
• Proficient in understanding business requirements by going through BRDs, User Stories, Figma screens to define test scenarios and test cases.
• Ability to analyze high level and low-level design documents, API specifications to identify the business logic developed and create test cases to test the APIs.
• Hands-on experience of defining high quality test scenarios, test cases with ability to review and guide the test team members in doing the same.
• Education/Certifications: B.E./ B.Tech. / MTech/ MCA/ MS (Computer Science/IT)/ISTQB Advanced Test Manager or equivalent required.

About Phi Commerce

Founded in 2015, Phi Commerce has created PayPhi, a ground-breaking omni-channel payment processing platform which processes digital payments at doorstep, online & in-store across variety of form factors such as cards, net-banking, UPI, Aadhaar, BharatQR, wallets, NEFT, RTGS, and NACH. The company was established with the objective to digitize white spaces in payments & go beyond routine payment processing.

Phi Commerce's PayPhi Digital Enablement suite has been developed with the mission of empowering very large untapped blue-ocean sectors dominated by offline payment modes such as cash & cheque to accept digital payments.

Core team comprises of industry veterans with complementary skill sets and nearly 100 years of global experience with noteworthy players such as Mastercard, Euronet, ICICI Bank, Opus Software and Electra Card Services.

Awards & Recognitions:

The company innovative work has been recognized at prestigious forums in short span of its existence:

• Certification of Recognition as StartUp by Department of Industrial Policy and Promotion.
• Winner of the "Best Payment Gateway" of the year award at Payments & Cards Awards 2018
• Winner at Payments & Cards Awards 2017 in 3 categories - Best Startup Of The Year, Best Online Payment Solution Of The Year- Consumer And Best Online Payment Solution Of The Year-Merchant,
• Winner of NPCI IDEATHON on Blockchain in Payments
• Shortlisted by Govt. of Maharashtra as top 100 start-ups pan-India across 8 sectors

About the role:

We are seeking an experienced and dynamic QA Manager to lead our quality assurance team in delivering high-quality software products for our organization. The ideal candidate will have a strong background in manual and automation testing, with hands-on experience in SQL, UNIX commands, STLC/SDLC, and managing QA for critical financial systems. You will be responsible for test strategy creation, resource planning, stakeholder communication, and ensuring process adherence to deliver robust and secure systems.

Key Responsibilities:

Team & Test Management

• Lead and manage a team of manual and automation testers, providing guidance, mentorship, and performance feedback.
• Define and execute test strategies and plans for each product release in alignment with business goals and timelines.
• Oversee test case design, execution, and test data management to ensure full coverage across all functionalities.
• Plan and manage QA deliverables in coordination with release and sprint planning.

Process & Quality Oversight

• Ensure compliance with STLC, SDLC, and Defect Management processes.
• Maintain and manage QA environments, ensuring they are up-t-date and aligned with production-like conditions.
• Implement best practices and continuously improve QA processes for efficiency and quality

Stakeholder & Communication Management

• Serve as a primary point of contact for all QA-related updates across internal teams and external partners.
• Provide regular DSR (Daily Status Reports) and WSR (Weekly Status Reports) to stakeholders.
• Communicate effectively with both technical and non-technical stakeholders regarding quality issues, risks, and expectations.

Technical Responsibilities

• Work with SQL for data validation and backend testing.
• Use UNIX commands for system checks, log analysis, and troubleshooting.
• Collaborate closely with developers, product managers, and release engineers to ensure high-quality deliverables.

Required Skills & Experience:

Technical Skills:

• Strong hands-on experience with SQL and UNIX/Linux commands.
• Proficient in manual test case creation and automation testing processes.
• Good understanding of QA tools like JIRA, TestRail, Confluence, and defect tracking systems.
• Knowledge of test automation frameworks and scripting languages (optional but a plus).

Domain Expertise:

• Solid understanding of payment systems, including ATM, E-commerce transactions, settlement, and reconciliation workflows.
• Experience in testing APIs, transaction flows, chargebacks, refunds, and financial reporting systems.

Leadership & Soft Skills:

• Proven experience in leading QA teams and managing test resources effectively.
• Strong analytical and problem-solving skills to identify root causes of defects and quality issues.
• Excellent communication and interpersonal skills for effective collaboration across teams and stakeholders.

Qualifications:

• 10+ years of total QA experience with at least 2 years in a QA leadership/ managerial role.
• Experience in fintech, banking, or payment processing environments is strongly preferred

Eligibility Criteria- Experience in Manual Testing and knowledge of e-commerce testing.

Key Skills Required:

1. Good knowledge of the software testing life cycle and process.
2. Able to communicate effectively with others using written and spoken English.
3. Having a testing mindset with a passion for quality.
4. Knowledge if any programming knowledge is mandatory.

We are seeking a talented QA automation engineer to design testing procedures for our software applications. In this role, will be responsible for analyzing the functionality of applications and designing automated tests to validate their performance. You will also be required to identify bugs, install databases, and collaborate with the software design team.

To ensure success as a QA automation engineer, you should have advanced programming skills, a keen eye for detail, and excellent project management skills. A skilled QA automation engineer can design and write efficient test procedures for every software application.

QA Automation Engineer Responsibilities:

• Meeting with the software design team to discuss verification protocols.
• Identifying software application weaknesses and target areas.
• Sketching out ideas for automated software test procedures.
• Reviewing software bug reports and highlighting problem areas.
• Writing automation scripts and implementing software applications.
• Designing and installing software databases.
• Troubleshooting automation software and finalizing system procedures.
• Identifying quality issues and creating test reports.
• Collaborating with the design team to solve application faults.

QA Automation Engineer Requirements:

• Bachelor’s degree in computer science, software engineering, or a similar field.
• Previous experience working as a QA automation engineer.
• Advanced programming skills including automation systems and databases.
• Must have worked on Selenium,Cucumber,Maven
• Familiarity with programming script languages including Java and VBScript.
• Excellent analytical skills.
• Detailed knowledge of application functions, bug fixing, and testing protocols.
• Good written and verbal communication skills.
• Strong attention to detail.
• Good project management skills.

Mandatory Skill Requirements:

1. Strong Fundamentals on Manual Testing.
2. Some experience on API Automation Testing .
3. Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
4. Basic understanding of SQL.(During the interview one SQL question will be asked)
5. Preferred Experience ( 2-6 yrs)

1. Development and Test Automation experience through Test Driven Development (TDD)
2. Establishing and executing Automated testing strategy for mobile apps with Tools like Perfecto Mobile/Appium or Web Driver/Selenium, TestNG and continuous integration tools like Jenkins, Git, Stampede etc.
3. Sound knowledge in JAVA is must have
4. Experience in Mobile AppDev and Test management tool (JIRA, qTest) and
5. Monitoring/Troubleshooting Tools Splunk, DynaTrace, SOAP UI 

1.  2+ of experience in producing test plans and creating test UI scripts/cases
2. Good experience of the management of all or part of the Mobile AppDev and UI Test execution phase in projects
3. Work in Agile methodology with TDD
4. Experience in API and Database Automated Testing
5.  Hands on experience of iOS (Objective C/Swift) and Android (Kotlin) technologies
6. Hands on experience in developing test artifacts and processes. Should have done test reporting with good clarity and no ambiguity
7. Experienced working in an onshore/offshore environment with flexible and adaptable working style to work with aggressive project schedules
8. Good communication and interpersonal skills
9. Good working knowledge of Microsoft Office, Excel, PowerPoint.

• 3+ years demonstrated experience in the Testing Web & mobile applications.
• 1+ Years of experience in Js based Web application testing. (Like: Angular Js, Vue Js, react js)
• Create and maintain API-based automation test scripts using tools like J meter, SoapUI or Postman
• API Automation using Soap UI/Rest assured / Postman (Mandatory)
• Create and maintain API specific test plans
• Conducting Performance and Load tests on the API's and provide detailed report and analysis on metrics like Breakage point etc.
• Participate in creating and clarifying User Stories, and in planning Sprints.
• Maintaining all the testing artefacts in SharePoint.
• Updating test management tools (JIRA / Bugzilla etc) so that the current status of the project can be known at any time by stakeholders.
• Issue tracking, analysis and reporting.
• Excellent verbal and written communication skills.