Cutshort logo
Grid logo
Customer Success Manager (No-Code)
at Grid
Customer Success Manager (No-Code)
Grid's logo

Customer Success Manager (No-Code)

Shaurya Poddar's profile picture
Posted by Shaurya Poddar
2 - 5 yrs
₹6L - ₹10L / yr
Remote, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Customer Success
SQL
Customer Relationship Management (CRM)

Responsibilities

  • Understanding business requirements and processes from our customers for creating digital applications on our internal no-code tool
  • Converting business processes into technology solutions, designing application flow, database design, and connections.
  • Create SQL queries for report generation on the platform.
  • Build visualizations and dashboards based on business KPIs.
  • Create training documents and videos for our users. Support users in the digital requirements.
  • Analyze and suggest product and process improvements
  • Take and track all customer queries and assist them in using the platform
  • Interface with the product team on feature requirements and improvements

Requirements

  • At least 2+ years of experience in SQL and implementation of any enterprise platform such as an ERPs etc.
  • Ability to grasp business processes and create business processes for digitization of operations.
  • Tech, MCA, BCA, or graduation in any technical field.
  • Good to have working experience in working on no-code digital solutions or ERPs

Hiring Process

  • Aptitude test
  • Technical Interview
  • Culture Interview
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Grid

Founded :
2017
Type :
Product
Size :
0-20
Stage :
Raised funding

About

Bring your frontline people, processes, and machine together with Grid's IoT enabled no-code operations management platform built for enterprise.
Read more

Connect with the team

Profile picture
Shaurya Poddar

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

Apexon
at Apexon
3 recruiters
Akanksha Mishra
Posted by Akanksha Mishra
Ahmedabad
0 - 4 yrs
₹2L - ₹8L / yr
Communication Skills
Branding
Marketing

Apexon is looking for a motivated and detail-oriented Internal Communications Specialist to help support our internal communications efforts. In this role, you’ll assist in crafting engaging messages, coordinating communication campaigns, and helping bring our internal brand voice to life. You’ll work closely with teams across the company to ensure employees stay informed, inspired, and connected.


Key Responsibilities:

  • Support Internal Campaigns: Assist in executing internal communication plans that align with Apexon’s values and goals.
  • Content Development: Draft newsletters, announcements, intranet posts, and emails to share company updates and employee stories.
  • Coordination with Teams: Collaborate with HR, Talent Branding, Marketing, and other departments to support internal events and initiatives.
  • Leadership Communications: Help prepare content for leadership messages, presentations, and events like town halls.
  • Engagement Initiatives: Contribute to programs that drive employee engagement and highlight team successes.
  • Channel Management: Help manage content calendars, update internal channels, and support the production of multimedia content.
  • Measurement & Feedback: Track engagement and help identify ways to improve the effectiveness of internal communications.


 

 

Read more
LNW TECHNOLOGY CO LTD
Cambodia
2 - 5 yrs
₹2L - ₹4L / yr
Software Testing (QA)
Game Testing (QA)
Mobile App Testing (QA)
Project Management
skill iconData Analytics

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.


● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).


● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.


● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.


● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.


● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.


● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).


● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.


● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.


● Perform other duties as assigned by management.


The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 


Work Experience Requirement


●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia


Salary Php80,000


INR 117,587


Read more
NeuroTags
at NeuroTags
1 video
2 recruiters
Yogesh Miharia
Posted by Yogesh Miharia
Remote, Pune
2 - 6 yrs
₹4L - ₹12L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
Xcode
Company Introduction

Tez Minds is a technology focused company. The company focuses/work on the challenging technology and delivering the right solution to its clients.
Experienced team of Developers and Designers.
We have most of our developers from IITs and premium institutes in India.
The management team experience comprises of people who have worked in companies like Bank of America, Yahoo, Paypal, Verisign, Google, Amazon, Cognizant in Bay Area and in India.

Want to know more you can check out www.tezminds.com or write back to us.

We are looking for positive take-charge individuals to join our growing team as iOS Developers. Candidates must have exceptional communication skills, the ability to manage multiple tasks efficiently, excellent judgment, and the ability to be productive in a fast-paced, team oriented environment.

Extensive hands-on development experience using Objective-C/ Swift.
Strong knowledge in memory management and auto layout concepts
Part of the development team of at least 3 apps that are currently live in App Store
Strong in Object-oriented Software design, Design Patterns.
Experience developing rich UI using Auto Layout, Size Classes, Storyboard and UI animations
Strong logical, analytical and algorithm skills.
Unit-testing code for robustness, including edge cases, usability and general reliability
Experience in AVFoundation/CoreAudio Framework.
Experience in CoreLocation Framework.
Proficient in using local storage Sqlite, Core Data, Realm.

Knowledge of PHP will be prefered.

Here is the form which needs to be filled by you.

http://bit.ly/2pB4S3E

We are running a hiring drive this Saturday. So, please fill up the questionnaire asap so that our technology team can review it and call you back for the interview (if shortlisted) for a F2F interview.
Read more
Devrabbit It Solutions Pvt LTD
Kiran Palakonda
Posted by Kiran Palakonda
Remote only
8 - 14 yrs
₹20L - ₹40L / yr
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
+3 more
  • Candidate should be able to write the sample programs using the Tools (Bash, PowerShell, Python or Shell scripting)
  • Analytical/logical reasoning
  • GitHub Actions
  • Should have good working experience with GitHub Actions
  • Repository/Workflow Dispatch, writing reusable workflows, etc
  • AZ CLI commands
  • Hands-on experience with AZ CLI commands

 

Read more
Aspire Business Loan
Yashvitha Reddy
Posted by Yashvitha Reddy
Remote only
0 - 20 yrs
₹1L - ₹3L / yr
Sales
Communication Skills
Solution selling
Active listening

-Generating sales of business Loan Product

.-Sourcing business through open market through different channels

.-Present loan options and terms to customers, explaining features, benefits, and eligibility criteria.

-Provide accurate and comprehensive information on interest rates, repayment terms, and associated fees

.-Implement & develop sales activities to achieve target.-Responsibilities include the development, preparation and promotion business loan programs.

-Develop and maintain strong relationship with the clients for repeat business or referrals

.-Aligning with the marketing team on ground lead generation activities for Sales.

Read more
Blue Sky Analytics
at Blue Sky Analytics
3 recruiters
Balahun Khonglanoh
Posted by Balahun Khonglanoh
Remote only
1 - 4 yrs
Best in industry
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconJavascript
+3 more

About the Company

Blue Sky Analytics is a Climate Tech startup that combines the power of AI & Satellite data to aid in the creation of a global environmental data stack. Our funders include Beenext and Rainmatter. Over the next 12 months, we aim to expand to 10 environmental data-sets spanning water, land, heat, and more!


We are looking for a Full Stack developer who can work on all aspects of our in-house data refinery. You will be working in javascript, python, golang, and more. With respect to the cloud it's majorly AWS in ECS, Lambda, cloud watch, and much more to grow our team to power this expansion. Come save the planet with us!


Your Role

  • Ideate and design multiple microservices and their interaction.
  • Documenting code and infrastructure architecture.
  • Deleting and adding code in JavaScript, python, database modeling, and SQL.
  • Building APIs that are flexible and scalable.
  • Occasionally you will be asked to work on the frontend side of things.
  • Deploying and maintaining multiple services.
  • Adding, removing, and updating parts of the application keeping in mind the bigger vision of the organization.

Requirements

  • 1- 4 years of work experience.
  • Excellent command over JavaScript with focus on Node and React.
  • Excellent command over relational databases like Postgres(preferred) or MySQL.
  • Both frontend and backend exposure.
  • Exposure to REST API architecture and development.
  • Must know code designing patterns and common language-agnostic principles e.g. DRY, KISS< MVP.
  • Exposure to AWS services like EC2, Cloudwatch, Lambda, S3, CI/CD, etc & production level experience in DevOps.
  • Basic understanding of containers like Docker, Kubernetes, and Linux based systems.
  • Exposure to Microservices and serverless architecture.
  • Self-starters and curious folks who don't need to be micromanaged.
  • Understand when to make trade-offs and are insistent that quality doesn't always have to compromise speed.
  • Passionate about Blue Sky Climate Action and working with data at scale.

Benefits

  • Work from anywhere: Work by the beach or from the mountains.
  • Open source at heart: We are building a community where you can use, contribute and collaborate on.
  • Own a slice of the pie: Possibility of becoming an owner by investing in ESOPs.
  • Flexible timings: Fit your work around your lifestyle.
  • Comprehensive health cover: Health cover for you and your dependents to keep you tension free.
  • Work Machine of choice: Buy a device and own it after completing a year at BSA.
  • Quarterly Retreats: Yes there's work-but then there's all the non-work+fun aspect aka the retreat!
  • Yearly vacations: Take time off to rest and get ready for the next big assignment by availing the paid leaves.
Read more
BigStep Technologies Pvt Ltd
at BigStep Technologies Pvt Ltd
1 video
3 recruiters
Pratishtha Thakur
Posted by Pratishtha Thakur
Remote, NCR (Delhi | Gurgaon | Noida)
2 - 7 yrs
₹4L - ₹18L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconMongoDB
skill iconExpress

Desired candidates must have 3-6 years experience as NodeJs Developer.


Roles and responsibilities:

  • Responsible for understanding functional and business requirements and translate them into effective code
  • Provide support till deployment of code into production.
  • Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
  • Implement solutions as per the pre-defined framework /guidelines and adherence to processes
  • Finding an optimal solution for the problem statement
  • Conduct peer code review.

What candidate should know about:

  • Excellent hands-on experience with Node.Js, Express.Js, JavaScript
  • Understanding the nature of asynchronous programming and its quirks and workarounds
  • Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
  • Ability to build REST services, Authentications, MVC applications
  • Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
  • Experience with Elastic Search, Redis.
  • Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
  • Self-learning abilities are required
  • Familiarity with upcoming new technologies is a strong plus
Read more
Sunmobility
at Sunmobility
1 video
4 recruiters
Maneesha S
Posted by Maneesha S
Remote, Bengaluru (Bangalore)
4 - 9 yrs
₹10L - ₹16L / yr
Test Automation (QA)
Selenium
Software Testing (QA)
skill iconC#
Product Lifecycle Management (PLM)
+3 more

We are looking for a self-motivated independent thinker who can contribute to our Engineering Team. In this role you will take part in various projects, assessing software quality by designing and implementing software testing processes. You will take ownership of code quality through exploratory and automated tests. You will hunt bugs, identify issues, report them, and see that they’re dealt with. 

 

Core Responsibilities:

  • You would have the opportunity to work with a number of leading edge technologies. 
  • Write test cases to test code using automation frameworks, as well as create and continuously improve our test automation environment.
  • Develop & maintain automated test scripts covering functional correctness using Object Oriented programming concepts, for both new features & Regression testing of existing functionality
  • Understand software internals, debug code, automate repetitive tasks, and implement new tools and frameworks needed to streamline our QA process
  • Work directly with both Software Development Engineers and Product Managers to understand features, review technical implementations, and implement testing strategy.
  • Plan, create and manage the overall Quality Planning strategy, design documentation for automation processes 

Skills and Expertise: 

  • Minimum 4 Years’ Experience
  • Knowledge and proficiency in the use of various automated tools that are used in the Automated testing procedures. Execute interactive test procedures. Proficient in writing Automation scripts.
  • Sound knowledge of programming and/or scripting languages. Java and Java script
  • Good knowledge of SQL queries. Practical knowledge of web-based technologies
  • Proven experience with Web-application Automation testing, Mobile apps testing.
  • Understanding of OO concepts & its application to Automation framework
  • Willingness to proactively engage in continuous process improvement
  • Ability to communicate clearly with different areas of the business.Clarity of written communication when describing and issue or QA failure
  • Experience in working with an Agile Development Methodology like Scrum
  • Keen eye for detail and a commitment to excellence 

 Qualification:

  • Bachelor’s degree required in Engineering 
Read more
Healofy
at Healofy
3 recruiters
Shubham Maheshwari
Posted by Shubham Maheshwari
Bengaluru (Bangalore)
5 - 10 yrs
₹15L - ₹50L / yr
Cassandra
skill iconJava
skill iconScala
Aerospike
Spark
+6 more
RESPONSIBILITIES:   1. Full ownership of Tech right from driving product decisions to architect to deployment. 2. Develop cutting edge user experience and build cutting edge technology solutions like instant messaging in poor networks, live-discussions, live-videos optimal matching. 3. Using Billions of Data Points to Build User Personalization Engine.  4. Building Data Network Effects Engine to increase Engagement & Virality.  5. Scaling the Systems to Billions of Daily Hits. 6. Deep diving into performance, power management, memory optimization & network connectivity optimization for the next Billion Indians.  7. Orchestrating complicated workflows, asynchronous actions, and higher order components.  8. Work directly with Product and Design teams. REQUIREMENTS:   1. Should have Hacked some (computer or non-computer) system to your advantage. 2. Built and managed systems with a scale of 10Mn+ Daily Hits 3. Strong architectural experience.  4. Strong experience in memory management, performance tuning and resource optimizations.  5. PREFERENCE- If you are a woman or an ex-entrepreneur or having a CS bachelors degree from IIT/BITS/NIT. P.S. If you don't fulfill one of the requirements, you need to be exceptional in the others to be considered.
Read more
Eatery Portal Services LLC
Shreyas Das
Posted by Shreyas Das
Bengaluru (Bangalore)
5 - 7 yrs
₹15L - ₹22L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconSwift
skill iconKotlin
skill iconAndroid Development
+1 more
Responsibilities: ● Setup the Eatery technology team over the course of time as the app scales. ● Will be initially responsible for development related fixes which can be later delegated to the team once hired. ● Should be able to do QC for work executed from third party vendors. ● Responsible for design, architecture and delivery for a feature/component/product with the highest quality ● Mentor and coach engineers to facilitate their development and provide technical leadership ● Collaborate effectively with cross-functional teams to deliver end-to-end products & features ● Demonstrate the ability to multi-task and prioritize responsibilities based on changing requirements ● Estimate efforts, identify risks, device and meet project schedules & deadlines ● Runs review meetings effectively and drive the closure of all open issues on time ● Provide functional, design, and code reviews in relate d areas of expertise within team and cross-team ● Inculcate best software engineering practices, standards of code and help t he team deal with complexity and ambiguity ● Keep abreast with & provide guidance on the latest & emerging trends in web, mobile & associated spaces Requirements : ● 7 to 8 years of design and development experience buil ding highly scalable & distributed systems, performance benchmarking & tuning. ● 2 to 5 years of experience in building Tech Products with user focus ● 2 to 4 years of experience in managing small teams ● Development experience and proficiency in one or more languages/frameworks such as Java, Angularjs, Hibernate, JPA and a strong understanding of web fundamentals ● Understanding of front-end technologies, such as HTML5, and CSS3 ● Active knowledge of web technologies (like AngularJS), DOM Components and Stylesheets ● Knowledge of Node.js and frameworks like Express. ● Knowledge of MongoDB ● Familiarity with core programming concepts and knowledge in Data Structures, Database management system(DBMS), Operating System and software development life cycle(SDLC) ● Experience with NoSQL and distributed database like Cassandra or Redis ● Strong understanding/expertise in building REST APIs/ Microservices architecture ● Familiar writing automated test cases for iOS providing adequate code coverage. ● Familiarity with Android application development & combined programming experience such as Objective C and/or Swift. ● Strong understanding of Android framework design patterns Who you are: ● You’re an active participant in the innovation & evolution of products in that you actively think about ways to improve things ● Thinking of problems & seeking plausible solutions comes naturally to you ● You set your own deadlines & don’t stop until you’ve smashed them ● You prefer to roll-up your sleeves & get down to business rather than stand back & orchestrate ● You hold a passion for products, empathy for users and aspire to make a big impact
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos