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Customer Success Manager (No-Code)
at Grid
Customer Success Manager (No-Code)
Grid's logo

Customer Success Manager (No-Code)

Shaurya Poddar's profile picture
Posted by Shaurya Poddar
2 - 5 yrs
₹6L - ₹10L / yr
Remote, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Customer Success
SQL
Customer Relationship Management (CRM)

Responsibilities

  • Understanding business requirements and processes from our customers for creating digital applications on our internal no-code tool
  • Converting business processes into technology solutions, designing application flow, database design, and connections.
  • Create SQL queries for report generation on the platform.
  • Build visualizations and dashboards based on business KPIs.
  • Create training documents and videos for our users. Support users in the digital requirements.
  • Analyze and suggest product and process improvements
  • Take and track all customer queries and assist them in using the platform
  • Interface with the product team on feature requirements and improvements

Requirements

  • At least 2+ years of experience in SQL and implementation of any enterprise platform such as an ERPs etc.
  • Ability to grasp business processes and create business processes for digitization of operations.
  • Tech, MCA, BCA, or graduation in any technical field.
  • Good to have working experience in working on no-code digital solutions or ERPs

Hiring Process

  • Aptitude test
  • Technical Interview
  • Culture Interview
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Grid

Founded :
2017
Type :
Product
Size :
0-20
Stage :
Raised funding

About

Bring your frontline people, processes, and machine together with Grid's IoT enabled no-code operations management platform built for enterprise.
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JOB SUMMARY...

 Welcome to AA MANPOWER SOLUTIONS,

      Your resume makes you an excellent candidate for the following job. We would like to invite you to an interview with our organization Head for immediate openings in Auto Parts Manufacturing Companies.

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No.24, F1, First Floor,
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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