Customer Success Manager (No-Code)

Springer Capital is a real estate investment firm based in Chicago, Shanghai, and Hong Kong. Springer engages in Capital Advisory for APAC Private Equity and Asset Management making financial investments in real estate and other sectors in US markets. 

Springer seeks an Remote LLM Intern to join the Technology side of the company. The internship can be onsite in Shanghai or conducted remotely. The start date of the internship is flexible.  

Job Highlights 

As an intern for the LLM team, you will be focusing on researching and developing AI tools that automate some parts of our business automation. As business automation is important throughout the firm, you will have the opportunity to collaborate with teams across Springer. 

What you will do as an intern: 

Answer various business challenges using data generated through AI software.  

Designing, monitoring, and implementing solutions to extract data using existing AI tools.  

Report your findings in AI data to your manager.  

Our commitment to your development: 

Overarching and detailed training materials before interns hit the desk 

Interns will have group calls with the director and supervisors regularly for up-to-date and constructive feedback 

Greater leadership and responsibilities will be given to interns based on work quality 

Who we are looking for: 

Strong experience using Excel.  

Passionate about analyzing data.  

Experience (preferred) with data analysis.  

Research and problem-solving abilities. 

About Springer: 

Springer Capital focuses on raising capital and solving capital issues in the real estate private equity market. We have experience raising capital for clients across the entire capital spectrum. Client relationships are a top priority for Springer. We establish long-term relationships with investors and lenders as well as have active dialogues with private equities, family offices, pension funds, infrastructure funds, and independent sponsors across Asia. With Springer’s expertise in the housing market, we ensure all parties are aligned in land acquisitions, development, improvements, sales, and lease-up. 

Technical and legal Information 

The internship enrollment period is flexible. The expected hours are 20 per week for ~3 months. Upon completion, you will receive an internship confirmation letter, or you can apply to your school for internship credit.  

Some educational institutions require prior approval before the start of an internship. It is the responsibility of the student to check with their institution to be sure they meet any requirements before they accept a position. 

What You’ll Do

Key Responsibilities

 Collaborate with vendors to gather requirements for API development and ensure

technical feasibility.

 Collect API documentation from vendors; document and explain business logic to

use external data sources effectively.

 Access vendor applications to create and validate sample data; ensure the accuracy

and relevance of test datasets.

 Translate complex business logic into documentation for developers, ensuring

clarity for successful integration.

 Monitor all integration activities and support tickets in Jira, proactively resolving

critical issues.

 Lead QA testing for integrations, overseeing pilot onboarding and ensuring solution

viability before broader rollout.

 Document onboarding processes and best practices to streamline future

integrations and improve efficiency.

 Build, train, and deploy machine learning models for forecasting, pricing, and

optimization, supporting strategic goals.

 Drive end-to-end execution of data integration projects, including scoping, planning,

delivery, and stakeholder communication.

 Gather and translate business requirements into actionable technical specifications,

liaising with business and technical teams.

 Oversee maintenance and enhancement of existing integrations, performing RCA

and resolving integration-related issues.

 Document workflows, processes, and best practices for current and future

integration projects.

 Continuously monitor system performance and scalability, recommending

improvements to increase efficiency.

 Coordinate closely with Operations for onboarding and support, ensuring seamless

handover and issue resolution.

Desired Skills & Qualifications

 Strong experience in API integration, data analysis, and documentation.

 Familiarity with Jira for ticket management and project workflow.

 Hands-on experience with machine learning model development and deployment.

 Excellent communication skills for requirement gathering and stakeholder

engagement.

 Experience with QA test processes and pilot rollouts.

 Proficiency in project management, data workflow documentation, and system

monitoring.

 Ability to manage multiple integrations simultaneously and work cross-functionally.

Required Qualifications

 Experience: Minimum 4 years in hotel technology or business analytics, preferably

handling data integration or system interoperability projects.

 Technical Skills:

 Basic proficiency in SQL or database querying.

 Familiarity with data integration concepts such as APIs or ETL workflows

(preferred but not mandatory).

 Eagerness to learn and adapt to new tools, platforms, and technologies.

 Hotel Technology Expertise: Understanding of systems such as PMS, CRS, Channel

Managers, or RMS.

 Project Management: Strong organizational and multitasking abilities.

 Problem Solving: Analytical thinker capable of troubleshooting and driving resolution.

 Communication: Excellent written and verbal skills to bridge technical and non-

technical discussions.

 Attention to Detail: Methodical approach to documentation, testing, and deployment.

Preferred Qualification

 Exposure to debugging tools and troubleshooting methodologies.

 Familiarity with cloud environments (AWS).

 Understanding of data security and privacy considerations in the hospitality industry.

 Profile: Senior Java Developer

🔷 Experience: 5+ Years

🔷 Location: Remote

🔷 Shift: Day Shift

(Only immediate joiners & candidates who have completed notice period)

✨ What we want:

✅ AWS cloud services (MANDATORY)

✅ Docker containerization (MANDATORY)

✅ Spring/Spring Boot framework

✅ RESTful API development

✅ Microservices architecture

✅ Database experience (SQL/NoSQL)

✅ Git version control & CI/CD

✅ Kubernetes orchestration

.Net Core is preferred along with SQL or very strong .Net developer with SQL

The job requires the resource to do documentation, SQL support, development with .Net,integration,interaction with end user- mix of all activities

Job description

CGLIA is looking for IT Recruiters who have expertise in hiring through LinkedIn and other social media sites. This position is to work from our office. The Recruiter will understand the requirements and identify effective recruiting strategies to attract a diverse pool of qualified and capable talent for the organization.

 Roles and Responsibilities:

• Develop, facilitate, and implement all phases of the recruitment process.
• Coordinate with the department managers to identify and draft detailed and accurate job descriptions and hiring criteria.
• Identify and implement efficient and effective recruiting methods that work for the organization screen applications and select qualified candidates.
• Schedules interviews; oversees the preparation of interview questions and other hiring and selection materials.
• Assists with the interview process, attending and conducting interviews with managers Coordinate with the hiring manager and other human resource staff during the offer process, Initiate campus hiring, and hiring with the finishing schools.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent skills in hiring through LinkedIn and other social media sites. Should have experience in IT recruitment and close the positions within the time frame.
• Excellent verbal and written communication skills. Ability to create and implement sourcing strategies for recruitment for a variety of roles. Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
• Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems.
• Proficient with Microsoft Office Suite or related software. Passion towards recruitment and onboarding processes 

Education and Experience:

Any graduate with an understanding of IT terminologies.

Minimum 3 years of experience working for IT product companies. Should have experience in MS Word & Excel sheets.

High priority to those having experience in hiring through LinkedIn and social Media Networks, and having innovative hiring processes.

Are you interested in joining the team behind Amazon’s newest innovation? Come help us work on world class software for our customers!

The Amazon Kindle Reader and Shopping Support Engineering team provides production engineering support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success

Job responsibilities

• Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
• Work on operations and maintenance driven coding projects, primarily in Java and C++
• Software deployment support in staging and production environments
• Develop tools to aid operations and maintenance
• System and Support status reporting
• Ownership of one or more Digital products or components
• Customer notification and workflow coordination and follow-up to maintain service level agreements
• Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set

BASIC QUALIFICATIONS

• 4+ years of software development, or 4+ years of technical support experience
• Experience troubleshooting and debugging technical systems
• Experience in Unix
• Experience scripting in modern program languages
• Experience in agile/scrum or related collaborative workflow
• Experience troubleshooting and documenting findings

PREFERRED QUALIFICATIONS

• Knowledge of distributed applications/enterprise applications
• Knowledge of UNIX/Linux operating system
• Experience analyzing and troubleshooting RESTful web API calls
• Exposure to iOS (SWIFT) and Android (Native) App support & development

• You will work with Account Managers and clients to troubleshoot the challenges they face on a day-to-day basis. This could be anything from solving small CMS hiccups to recommending a better workflow, leveraging HubL for a better solution, to executing great parts of HubSpot CRM implementations.
• You will work closely with the tech and marketing delivery teams to architect and implement HubSpot setup and workflows so you can achieve client goals in the most efficient manner.
• You will support and eventually lead HubSpot onboarding for company clients.
• You will be required to upskill on HubSpot and a host of other martech tools continuously and over time become a match specialist.
• You will enable the learning of others on HubSpot, so your love for knowledge sharing will be put to use.
• You will be assigned as a Project Manager for the company's marketing services clients.

Qualifications and skills

• 3+ Years working on HTML/CSS. JavaScript is a plus
• Experience working with Content Management Systems like HubSpot, WordPress, etc. 
• Have experience in HubL and creating HubSpot templates using HubL. HubSpot CMS certification is a plus.
• Worked with web designers to create HubSpot templates and custom modules from scratch.
• Worked on apps and integrations from the HubSpot marketplace.
• Understand APIs and integrations, from the tech as well as the business sides.
• Strong sense of design and are able to articulate what is on-trend, what looks good. Attention to detail is a must.
• Ability to work on multiple projects at once
• Excellent communication skills
• Critical thinking and troubleshooting