Customer Success Manager (No-Code)

Key Responsibilities

1. Sourcing and Procurement

• Identify, evaluate, and onboard suppliers and vendors for various products and services
• Compare suppliers based on pricing, quality standards, delivery timelines, and reliability
• Negotiate contracts, pricing, payment terms, and delivery conditions to achieve cost efficiency

2. Purchase Order Management

• Prepare and issue purchase orders with accurate specifications, quantities, and delivery schedules
• Track purchase orders and follow up with suppliers to ensure on-time delivery
• Coordinate with internal departments to align procurement requirements
• Resolve discrepancies related to purchase orders, invoices, and deliveries

3. Inventory Management

• Monitor inventory levels to ensure uninterrupted operations
• Coordinate with warehouse and logistics teams for timely stock replenishment
• Assist in inventory planning to minimize excess stock and avoid shortages

4. Supplier Relationship Management

• Develop and maintain strong, long-term relationships with suppliers and vendors
• Address supplier performance issues, quality concerns, and delivery delays
• Conduct regular supplier performance reviews

5. Compliance and Documentation

• Ensure all procurement activities comply with company policies, procedures, and statutory regulations
• Maintain accurate records of purchases, supplier contracts, pricing, and procurement documentation
• Support audits and internal reviews by providing required procurement data

Skills and Qualifications

Required Qualifications

• Proven experience in the Purchase/Procurement field or a similar role, preferably in a relevant industry
• Strong understanding of procurement processes, policies, and best practices
• Excellent negotiation, communication, and interpersonal skills
• Strong analytical, problem-solving, and decision-making abilities
• Proficiency in MS Office (Excel, Word, Outlook)
• Hands-on experience with ERP systems for purchase and inventory management

Preferred Skills

• Ability to manage multiple priorities in a fast-paced environment
• Strong coordination skills with internal teams and external vendors

Job Title : Senior Software Engineer – Backend

Experience Required : 6 to 12 Years

Location : Bengaluru (Hybrid – 3 Days Work From Office)

Number of Openings : 2

Work Hours : 11:00 AM – 8:00 PM IST

Notice Period : 30 Days Preferred

Work Location : SmartWorks The Cube, Karle Town SEZ, Building No. 5, Nagavara, Bangalore – 560045

Note : Face-to-face interview in Bangalore is mandatory during the second round.

Role Overview :

We are looking for an experienced Senior Backend Developer to join our growing team. This is a hands-on role focused on building cloud-based, scalable applications in the mortgage finance domain.

Key Responsibilities :

• Design, develop, and maintain backend components for cloud-based web applications.
• Contribute to architectural decisions involving microservices and distributed systems.
• Work extensively with Node.js and RESTful APIs.
• Implement scalable solutions using AWS services (e.g., Lambda, SQS, SNS, RDS).
• Utilize both relational and NoSQL databases effectively.
• Collaborate with cross-functional teams to deliver robust and maintainable code.
• Participate in agile development practices and deliver rapid iterations based on feedback.
• Take ownership of system performance, scalability, and reliability.

Core Requirements :

• 5+ Years of total experience in backend development.
• Minimum 3 Years of experience in building scalable microservices or delivering large-scale products.
• Strong expertise in Node.js and REST APIs.
• Solid experience with RDBMS, SQL, and data modeling.
• Good understanding of distributed systems, scalability, and availability.
• Familiarity with AWS infrastructure and services.
• Development experience in Python and/or Java is a plus.

Preferred Skills :

• Experience with frontend frameworks like React.js or AngularJS.
• Working knowledge of Docker and containerized applications.

Interview Process :

1. Round 1 : Online technical assessment (1 hour)
2. Round 2 : Virtual technical interview
3. Round 3 : In-person interview at the Bangalore office (2 hours – mandatory)

• 5+ years of experience working with MySQL Databases, including the community edition
• Advanced understanding of Linux OS
• Can use SSH to connect to remote systems with password & public/private keys
• Deep understanding of systems performance
• Understand automation concept to speed up the work: Ansible
• Advanced knowledge on InnoDB internals
• Expert knowledge of Performance Schema
• Knows how to optimize queries/schemas
• Deep understanding of replication and clustering
• Knows backup solutions and strategies
• Knows HA solutions and strategies
• Knows proxy usage as it relates to MySQL
• Designs and executes overall database architecture strategy, standards and practices.
• Works closely with project teams to develop data models that support business processes.
• Works with application development to ensure database changes adhere to best practices and are properly prioritized and scheduled.
• Supports all areas of the enterprise - ensures that all databases run at optimal performance
• Proactively identifies and troubleshoots databases performance issues
• Ensures that industry wide security standards are properly implemented

About the role

Media Planning Executives are responsible for analyzing data, thinking creatively and dreaming up innovative strategies to make sure marketing campaigns reach the right target audience in the most effective way possible. Armed with this critical analysis, media planning executives devise, propose, or recommend strategies for using certain media effectively to attract and retain customers, increase brand recognition, and maintain customer satisfaction and loyalty.

Some of the things we’d like you to do:


● Creation of tactical plan presentation and supporting media plan templates
● Creation of campaign analysis plan 
● Oversee the successful launch of campaigns 
● Maintain accuracy and timely updates of deliverable tracking documents for team
● Collate commentary on media performance and conduct first review on quality
● Adherence to team quality standard for reporting template and delivery
● Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention
● Use understanding of campaign and marketplace to contribute ideas for campaign experiments and also prioritize experiments
● Manage accurate forecasts, media plans, and all key media planning documentation

A bit about yourself:

● At least 2-3 years of experience in Tradional media advertising
● Working knowledge and effective vocabulary across Offline & Online 
● Experience with Media Research Tools (Comscore, GWI, TGI)
● Strong organizational skills with a keen ability to prioritize and multitask.
● Proven problem solving skills and ability to think outside of the box
● Ability to work independently and collaborate in a team environment
● Detail oriented and responsive, deadline-driven with strong reasoning skills

Job description – Information Security (Network)

Roles and Responsibilities

Company will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

Work profile of individual

• As part of the company cyber security consulting team, individual’s primary role would be to work with ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS , Cyber Security, SOX ITGC on customer engagements
• Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
• Will be an active participant in internal / third party system security reviews and audits on customer engagements
• Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
• Will be responsible for implementation of new projects under Information Security Domain
• Will be able to manage document tracking and updating - policies, processes, procedures, templates etc.
• Will assist in development of proposals by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• Will engage with clients and(or) application development teams for implementation of cyber security & data privacy by design and data protection controls.
• Will support the clients with ongoing design, implementation and maintenance of the data privacy framework for managing data protection risk including responding to legislation, devising and owning policies and training.
• Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

Team work

• Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
• Individual would predominately work with off-shore engagement teams and relevant  teams on presale and cyber security delivery.
• Communication, written and verbal, with these teams would be expected.
• Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
• Team members would be required to handle multiple tasks at the same time.
• Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

• Bachelors
• Certifications (ISO 27001/ ISO 31000/ CISA/ CISSP/ CSX or equivalent and other relevant qualification/certification
• Experience : 3-5 years
  
  

Knowledge Required:

• Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
• Good understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
• Good understanding of technical security like network security, operating system, encryption, use of tools and technologies for various processes like logical access control, network security, security monitoring etc.
• Sound knowledge of Internal Controls and Compliance. Must be able to recommend controls around people, process, and technology.
• Sound knowledge on IT controls (especially IT risks). Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
• Good knowledge on Privacy, Governance and reporting
• Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
• Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
• Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

Additional Responsibilities:

• Ability to assist in value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems and license Management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

This is a remote position.

• Design and build strong, resilient, and robust APIs, libraries, and tools to power customers, engineers, and operations
• Own functionality and scalability features by taking responsibility from inception to post-deployment.
• Be responsible for full software development life-cycle - design, development, testing, operating in production
• Uphold our high engineering standards and bring consistency to the codebases, infrastructure, and processes you will encounter.
• Serve as technical lead, contributing to and directing the execution of complex projects with other engineers
• Mentor software engineers and set the standard for the next generation of Finly engineers
• Proactively identify and prioritize improvements to the team's processes, codebases and best practices

• 3 to 6 years' experience creating libraries and designing scale-able backend systems
• Experience working with SQL or NoSQL databases
• Familiarity with software engineering development cycles
• Experience working with backend programming languages (Ruby, Python)
• Ability to hold yourself and the team to high standards
• Strong communication (written and verbal) and interpersonal skills
• Ability to provide in-depth evaluation of multiple technical directions and determine trade-offs of each
• Strong propensity to make data-driven decisions on technical architecture and project prioritization

• Experience collaborating with experts in product, design, and operations.
• Experience driving initiatives at a broader level across an organization or company
• Strong writing skills
• Proactive approach