Customer Success Manager (No-Code)

Job Title : Senior AWS Data Engineer

Experience : 5+ Years

Location : Gurugram

Employment Type : Full-Time

Job Summary :

Seeking a Senior AWS Data Engineer with expertise in AWS to design, build, and optimize scalable data pipelines and data architectures. The ideal candidate will have experience in ETL/ELT, data warehousing, and big data technologies.

Key Responsibilities :

• Build and optimize data pipelines using AWS (Glue, EMR, Redshift, S3, etc.).
• Maintain data lakes & warehouses for analytics.
• Ensure data integrity through quality checks.
• Collaborate with data scientists & engineers to deliver solutions.

Qualifications :

• 7+ Years in Data Engineering.
• Expertise in AWS services, SQL, Python, Spark, Kafka.
• Experience with CI/CD, DevOps practices.
• Strong problem-solving skills.

Preferred Skills :

• Experience with Snowflake, Databricks.
• Knowledge of BI tools (Tableau, Power BI).
• Healthcare/Insurance domain experience is a plus.

Associate/Sr. Associate

Roles & Responsibilities:

• Procurement contracts review and remediation for any changes due to GDPR, Schrems II, LIBOR etc.

• Contract negotiation support and outreach post remediation of impacted contracts

• Conduct contract risk review and gap analysis and identify potential impact

• Support the creation of commercial contracting like IT, ITES, IP, Data privacy, Hardware and Software purchase agreements, HR services, NDAs, SOW Review best practices and related materials (e.g. standard operating procedures, Playbooks and internal guidance);

• Relevant experience and expertise to handle routine queries associated with Framework Agreements, Outsourcing Agreements, Work Orders, Land Collaterals, Facility Letters, Personal Life Events, General Collaterals, etc for Software license/maintenance/support, Hardware purchase/support, Telecommunications, Technology services, Data centers, Cloud computing/SaaS, HR services, Commercial/customer propositions, Professional services (including consultancy), Utility services etc.

• Assist in identify contractual GAPS, administrative, Risk and Compliance Management of a contract once it’s signed off;

• Assist in implementation of these best practices and related materials (e.g. via training, mentoring, guidance), with the goal to improve commercial contracting standards both within the team and across the business over time;

• Providing hands-on support to the team with SOW reviews by providing quality control, monitoring adherence to corporate contracting policies, driving best practices, and with communications on reviews to business teams (including business team escalations);

• Advising on when issues need to be referred or escalated to colleagues in relevant teams such as Legal and providing support on these;

• Undertaking reviews directly for high profile, urgent and/or complex contract / SOWs (where applicable);

• Act as a facilitator between various support teams and business teams to resolve contract related queries;

• Enabling application of Contract Lifecycle Management tools and processes to reviewed/created contracts including Metrics, Allocation, Risk Tracking and Traceability;

• To align with the relevant teams to ensure compliance with other practices and processes including extracting key contractual obligations in the contract as per the defined SOPs;

• Ensure negotiated documents are streamlined to provide appropriate credit and legal protection to clients;

• Involve in legal research projects from time to time;

• Assist the wider group within the firm in standardizing documentation process for various regions thereby establishing best practices;

• Addressing queries (raised by internal stakeholders);

• Analyzing and assessing business processes, identifying issues and proposing pragmatic solutions while possessing a strong legal and business judgement;

• Possess a keen eye for detail and be able to capture critical data to be recorded into various systems.

Requirements:

• Educational Qualification: LL.B

• Experience: Essential 2 to 6 years preferably in IT / ITES / KPO / Banks/Inhouse counsel/ corporate counsel working on contracts

• Sound legal knowledge of law and good understanding of commercial and legal aspects of contracts.

• Should be able to draft, negotiate and conduct gap and risk analysis of customer as well as supplier contracts.

• Competence in broad range of banking and business laws

• Should be a great team player with people skills who can effectively and efficiently collaborate and build relationship with business clients at all level throughout

• Excellent communication and interpersonal abilities.

• Proficient computer skills

About MyOperator

MyOperator is a Business AI Operator platform that enables businesses, teams, and AI agents to work together seamlessly for customer operations such as Sales, Support, Escalations, Feedback, and Refund processes. With 12,000+ businesses using our platform, we operate at meaningful scale and power mission-critical communication workflows including voice bots, WhatsApp automation, and intelligent call routing.

We are building for reliability, speed, and impact. MyOperator values ownership, critical thinking, and execution. This is a high-expectation, high-learning environment where engineers are empowered to solve complex problems and build systems that directly affect customer outcomes.

Role Overview

We are looking for a skilled and proactive Site Reliability Engineer (SRE) to take end-to-end ownership of production reliability, observability, and performance engineering across MyOperator’s AI-powered communication infrastructure.

This role is not operational-only — it requires strong system design thinking, deep troubleshooting ability, and a production ownership mindset. You will define reliability standards, build observability frameworks, lead incident response, and drive SLO-based engineering practices across distributed AWS and Kubernetes environments.

Key Responsibilities

• Own production reliability, uptime, latency, and error budgets across critical services.
• Design and manage production-grade monitoring using Grafana, VictoriaMetrics (Prometheus), and PromQl, AWS CloudWatch.
• Define and enforce SLIs, SLOs, and SLA thresholds for AI communication systems (voice bots, WhatsApp APIs, call routing).
• Build real-time operational dashboards for incident response, capacity planning, and leadership visibility.
• Implement end-to-end distributed tracing using OpenTelemetry (OTEL Collector).
• Design and maintain centralized logging with strong correlation between logs, metrics, and traces.
• Create SLO-based alerting systems with minimal noise and fast incident detection.
• Lead incident response lifecycle: alert triage, mitigation, RCA documentation, and preventive improvements.
• Drive MTTR reduction through structured monitoring, automation, and reliability engineering practices.
• Monitor and troubleshoot AWS EKS (Kubernetes) production workloads.
• Instrument and monitor LLM API integrations, AI inference pipelines, and messaging systems.
• Analyze logs using OpenSearch / ELK for anomaly detection and root cause identification.
• Automate operational workflows using Python or Bash to eliminate manual toil.
• Drive performance optimization, scalability improvements, and capacity planning.
• Collaborate with engineering teams to instrument new services from day one.

Required Skills & Qualifications

• 3–6 years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles.
• Hands-on experience with:
• VictoriaMetrics / Prometheus (time-series monitoring)
• Grafana dashboards and visualization
• PromQL for writing complex queries and alerts
• Experience implementing distributed tracing using OpenTelemetry (Mandatory).
• Strong experience with centralized logging systems (ELK / OpenSearch / Loki).
• Experience with alerting frameworks such as Alertmanager or Grafana Alerts.
• Strong understanding of SLIs, SLOs, SLA design, and reliability engineering principles.
• Hands-on experience managing AWS production workloads (EC2, RDS, ELB, CloudWatch, IAM).
• Experience with Kubernetes (AWS EKS preferred).
• Familiarity with CI/CD pipelines and automation tools.
• Good understanding of Linux systems, networking, and cloud infrastructure.
• Experience handling production incidents and participating in on-call rotations.
• Ability to automate operational tasks using Python or Bash.

Good to Have

• Experience with OpenSearch / ELK log pipelines and anomaly detection.
• Kubernetes monitoring (pod health, node metrics, autoscaling behavior).
• CI/CD observability integration (Jenkins, GitHub Actions).
• Experience in monitoring LLM APIs and AI inference pipelines.
• Familiarity with MLOps or AI observability tools (Arize, WhyLabs, etc.).
• Service mesh exposure (Istio).
• Infrastructure as Code (Terraform, CloudFormation).
• Experience with chaos engineering or load testing tools.
• Multi-cluster or multi-region architecture exposure.

Key Expectations

• Ownership of production systems and high availability.
• Strong troubleshooting and debugging skills.
• Focus on automation and reliability improvements.
• Proactive approach to incident prevention.
• Ability to reduce alert noise and improve signal quality.
• Data-driven approach to reliability engineering.

This Role Is Not For

• Candidates with purely development experience and no production ownership.
• Candidates without real incident response or on-call experience.
• Freshers or candidates with less than 3 years of experience.

Role: Video Editor Intern (Fresher)

Internship | Performance-Based Stipend | Full-Time Opportunity

About the Role

Adhoc Softwares is looking for a creative and passionate Video Editor Intern who is eager to learn, experiment, and grow in the digital marketing and branding space. If you love editing videos, creating engaging reels, and turning raw footage into powerful stories - this role is for you!

Responsibilities

- Edit videos for Instagram, YouTube, Ads, and Social Media campaigns

- Create engaging reels, promotional videos, and client project videos

- Add transitions, effects, music, subtitles, and motion graphics

- Collaborate with the marketing team for content ideas

- Ensure timely delivery of high-quality edited videos

- Optimize videos based on platform requirements

Skills Required

- Basic knowledge of video editing tools (Premiere Pro / After Effects / CapCut / VN / DaVinci Resolve)

- Understanding of reels & short-form content trends

- Creativity and storytelling mindset

- Basic knowledge of color correction & audio syncing

- Willingness to learn and take feedback

- Good time management skills

Eligibility

- Freshers / Students / Recent Graduates

- Passion for video editing & social media

What You’ll Gain

- Hands-on experience in real client projects

- Performance-based stipend

- Opportunity for Full-Time placement

- Professional work environment

- Portfolio-building projects

Job Summary:

As an AWS Data Engineer, you will be responsible for designing, developing, and maintaining scalable, high-performance data pipelines using AWS services. With 6+ years of experience, you’ll collaborate closely with data architects, analysts, and business stakeholders to build reliable, secure, and cost-efficient data infrastructure across the organization.

Key Responsibilities:

• Design, develop, and manage scalable data pipelines using AWS Glue, Lambda, and other serverless technologies
• Implement ETL workflows and transformation logic using PySpark and Python on AWS Glue
• Leverage AWS Redshift for warehousing, performance tuning, and large-scale data queries
• Work with AWS DMS and RDS for database integration and migration
• Optimize data flows and system performance for speed and cost-effectiveness
• Deploy and manage infrastructure using AWS CloudFormation templates
• Collaborate with cross-functional teams to gather requirements and build robust data solutions
• Ensure data integrity, quality, and security across all systems and processes

Required Skills & Experience:

• 6+ years of experience in Data Engineering with strong AWS expertise
• Proficient in Python and PySpark for data processing and ETL development
• Hands-on experience with AWS Glue, Lambda, DMS, RDS, and Redshift
• Strong SQL skills for building complex queries and performing data analysis
• Familiarity with AWS CloudFormation and infrastructure as code principles
• Good understanding of serverless architecture and cost-optimized design
• Ability to write clean, modular, and maintainable code
• Strong analytical thinking and problem-solving skills

Key Responsibilities:

• Develop and maintain the frontend components of the Camera AI and gym & trainer management software.
• Collaborate with UI/UX designers to translate design concepts into functional, responsive web applications.
• Ensure the applications are optimized for performance, scalability, and cross-browser compatibility.
• Implement user interfaces that provide a seamless experience, including real-time data visualization, interactive elements, and responsive design.
• Work closely with backend engineers to integrate APIs and ensure smooth communication between frontend and backend systems.
• Conduct thorough testing and debugging to ensure the stability and performance of the applications.
• Stay up-to-date with the latest trends and best practices in frontend development and apply them to enhance our products.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in frontend development.
• Proficiency in HTML, CSS, JavaScript, and modern frontend frameworks such as React, Angular, or Vue.js.
• Experience with responsive design principles and front-end optimization techniques.
• Strong understanding of RESTful API integration.
• Familiarity with version control systems (e.g., Git).
• Ability to write clean, maintainable, and efficient code.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a fast-paced, dynamic environment.

Preferred Qualifications:

• Experience working with WebRTC or other real-time communication technologies.
• Familiarity with frontend testing frameworks and tools (e.g., Jest, Cypress).
• Knowledge of UI/UX best practices.
• Experience with Agile development methodologies.

• Promote and sell company products at assigned locations.
• Complete mandatory product and compliance training.
• Collaborate with members of different teams.
• Develop engaging sales pitches for different target customers.
• Collect customer contact information and follow up with leads.
• Maintain the customer database.
• Build strong customer relationships.
• Create sales, needs analysis and cost–benefit reports.
• Monitor competitor sales strategies.

Designation - Assistant Sales Manager

Role - Full Time

Experience - 6 Months - 4 Years

Location - Visakhapatnam, Hyderabad, Navi Mumbai, Rajkot, Vadodra, Surat, Hubli, Bellary, Gulbarga, Trichy, Calicut, Trivandrum, Pondicherry, Ludhiana, Jammu, Tirupati, Siddipet, Varanasi and Kanpur

Responsibilities

● Having in-depth knowledge of the Unacademy products

● Build a network of student ambassadors and influencers across various colleges in the

assigned region.

● Onboard student ambassadors and influencers across various colleges & institutes.

● Ideating and executing marketing campaigns in collaboration with student ambassadors

in onboarded colleges.

● Responsible for achieving monthly and quarterly targets

● Become a primary contact between the Unacademy, campus ambassadors & students.

● Address queries of the students about the product and services we are offering.

● Maintain and expand the client database within your assigned territory

Requirements and skills

● 6 months to 4 years of experience in field sales.

● Should be able to maintain a good relationship with the clients

● Ability to mentor and train students

● Experience in analyzing market trends and identifying customer needs

● Strong negotiation and influencing skills.

● Excellent communication skills

About IRIS:

IRIS Business Services Limited (IRIS), is India's only listed SaaS Company that provides technology solutions/services in the regulatory technology space in across 42 countries globally. We are a pioneer and provide XBRL/iXBRL solutions for compliance, data and analytics. We are a global company headquartered in Navi Mumbai, India with subsidiaries in USA, Singapore and Italy and an affiliate firm in the UAE.

We are a company where technology expertise and domain knowledge come together to create cutting edge compliance solutions covering data and content management and information dissemination for issuers/ enterprises, regulators, governments, institutional clients etc. Our deep hands-on expertise in the XBRL space has been built over 17 years.

We are members of XBRL International, XBRL US, XBRL Europe and XBRL South Africa. In each of these jurisdictions, we contribute significantly to the development and adoption of the standard. IRIS is an ISO 27001:2013 certified organization. 

IRIS has a flat organization structure which facilitates growth, opportunities, direction-setting, decision making and ownership at various levels. 

To read more about IRIS visit our website: http://www.irisbusiness.com/">www.irisbusiness.com

About IRIS CARBON®:

IRIS CARBON® is used for the regulatory reporting requirements of over 3,000 companies and is being used in over 27 countries including the U.S., EU, the UK, Ireland, and South Africa. IRIS CARBON® is a SOC certified, cloud-based, collaborative and feature rich SaaS platform that allows companies to author their compliance reports (such as annual reports, quarterly reports, press releases etc) apart from creating and filing these reports in XBRL/iXBRL formats as part of their regulatory compliance process. 

IRIS CARBON® is offered globally via the SaaS based model. This product line is in a hyper-growth mode where it is being launched in newer countries and by more regulators as they increasingly adopt the XBRL/iXBRL standard.

We are looking forward to strengthening our product team with highly enthusiastic individuals who are extremely committed and can contribute to the growth of our SaaS product in a highly dynamic and fast paced working environment

To read more about IRIS visit our website: https://iriscarbon.com/">https://iriscarbon.com/

To read what our clients say globally: https://iriscarbon.com/us/client-testimonials/">US, https://iriscarbon.com/eu/client-testimonials/">Europe, Ireland and UK