Customer Success Manager (No-Code)

ReactNative ● Proficient in React, JavaScript (ES6+), and TypeScript. ● Expertise in state management libraries (Redux, Zustand, etc.). ● Hands-on experience with react-navigation and deep linking. ● Solid understanding of Expo (both managed and bare workflows). ● Knowledge of native development (Swift/Objective-C for iOS, Java/Kotlin for Android). ● Experience with custom native module bridging and native UI integration. ● Strong debugging skills using tools like Flipper and Chrome DevTools. ● Familiarity with Jest, React Native Testing Library. ● Experience with REST APIs, GraphQL, and real-time data (WebSockets). ● Ability to manage OTA updates with EAS Update and configure EAS Build. ● Experience in app publishing and release lifecycle on both Play Store and App Store. ● Knowledge of secure storage, token handling, and app-level security practices. 

About Us

MyOperator and Heyo are India’s leading conversational platforms, enabling Call + WhatsApp engagement for over 40,000 businesses—including top brands like Lenskart, Astrotalk, and Caratlane. We’re a rapidly growing SaaS company on a mission to redefine customer communication at scale. If you’re passionate about creating content that converts and builds brand love, you’ll fit right in.

About the Role

We’re looking for a Senior Copywriter who thrives on balancing creativity with conversion. In this role, you will take charge of shaping the copy for our homepage, advertising assets, and pricing page banner—core touchpoints for brand and business growth. Around 70–80% of your role will involve crafting compelling copy, while 20–30% will require applying performance marketing insights to test, optimize, and elevate messaging impact. You’ll work closely with design, marketing, and product teams to deliver copy that’s not only sharp and engaging but also aligned with business goals.

Key Responsibilities

• Own the core messaging for MyOperator’s homepage, pricing page, and performance banners.
• Develop high-converting copy for digital campaigns—across Google, Meta, WhatsApp, and other paid channels.
• Craft clear, concise, and action-driven CTAs, taglines, and value propositions that connect with our B2B audience.
• Collaborate with design, product, and marketing to ensure messaging is consistent and on-brand.
• Contribute to A/B testing strategies, analyze performance data, and iterate copy for continuous improvement.
• Maintain and evolve a cohesive brand voice across all assets.
• Stay up-to-date with copywriting trends, SaaS positioning, and competitor communication styles.

Requirements

• 4–6 years of proven experience in copywriting, preferably in a SaaS, tech, or digital-first brand.
• A strong portfolio demonstrating a blend of brand storytelling and performance-driven messaging.
• Deep understanding of digital platforms and B2B customer journeys.
• Strong attention to detail with the ability to write clear, compelling, and user-centric copy.
• 
  
• Experience with performance marketing tools, A/B testing frameworks, and data-driven content optimization.
• Familiarity with Mixpanel, Google Analytics, or similar tools is a plus.

Why Join Us?

• Own the tone and messaging across MyOperator’s most important digital assets.
• Work on live experiments with real business impact.
• Collaborate with passionate marketers, designers, and product teams.
• Be part of a high-growth, product-led organization redefining how India communicates.

The Impact you will create in the Job:

• Developing SDKs on native Android with support for cross-platform technologies like ReactNative, Flutter along with hybrid development over platforms like Cordova. 
• Apply data structures and algorithms to optimize the code for a lower memory, battery, and processing footprint - all with the goal to build plug-and-play SDKs that don’t expect the app developers to write any supporting code in the app.
• As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
• You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
• You will get an opportunity to work with some of the best talent while learning from various highly-functional teams in the company.
• Plan and execute the roadmap with the engineering team to build and deliver next-generation systems.
• You will also collaborate with cross-functional teams to meet deliverables throughout the software development lifecycle and continuously identify areas of improvement.
• Identify and improvise areas of improvement through data insights and research.

What we look for?

• Bachelor’s/Master’s degree in Computer Science/IT from premier institute.
• 2-4 years of industry experience in Native Android development, with at least one live app on Google Play Store. 
• Good knowledge of Kotlin and/or Java with an understanding of Android Native SDK, specifically network classes, concurrency handling, databases, and background processes. 
• Strong knowledge of data structures and algorithms. 
• Solid understanding of Android Libraries related to UI, network, background services, and database.
• Familiarity with developing UI with both XML layouts and code. 
• Good understanding of SDK integrations, debugging, and troubleshooting. 
• Interest in exploring mobile app development ecosystems like React Native, Cordova and Flutter. 
• Comfortable with tackling ambiguous problems and unblocking yourself.
• Fair understanding of Push Notification ecosystem.

• Prospecting for potential new clients and turn this into increased business.
• Meet potential clients by growing, maintaining, and leveraging your network.
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationship with new clients.
• Set up meetings between client decision makers and company's decision makers and company's practice leaders/ Principals.
• Plan approaches and pitches.
• Work with team to develop proposals that speaks to the client's needs, concerns, and objectives.
• Participate in pricing the solution/services.
• Handle objection by clarifying, emphasizing agreement and working through differences to a positive conclusion.
• Use a variety of styles to persuade or negotiate appropriately.
• Present new products and services and enhance existing relationship.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

We are looking to hire an experienced angularJS developer to join our dynamic team. As a lead developer, you will be responsible for creating a top-level coding base using Angular best practices. Your role will require you to implement an exciting and streamlined user experience in the form of a Java-based desktop and mobile web app.

• Designing and developing user interfaces using angularJS best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for AngularJS projects.
• Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support. 
  

  Requirements:

  • Bachelor’s degree in computer science, computer engineering, or similar.
  • Previous work experience as an AngularJS developer.
  • Proficient in CSS, HTML, and writing cross-browser compatible code.
  • Experience using JavaScript building tools like Gulp or Grunt.
  • Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS.
  • Excellent project management skills.
  • Proven experience implementing back-end JavaScript applications.
  • Excellent communication skills.
  • Critical thinker and good problem-solver.