Affiliate Marketing Manager

CRM Application Support Engineer

1. Position Summary

We are looking for a skilled CRM Application Support Engineer to provide L1/L2 application support and assist with enhancements across our enterprise CRM ecosystem comprising Microsoft Dynamics 365, Azure cloud services, Sitefinity CMS, and IVR/Chat platforms. The role involves handling day-to-day user tickets, monitoring system health, executing routine maintenance tasks, and supporting the Senior Specialist in delivering change requests and platform improvements.

This role supports Australia-based operations during extended business hours (0800–2000 AEST, Monday through Friday) on a rotational basis with the Senior Specialist, with weekend on-call availability for critical incidents.

2. Key Responsibilities

A. Microsoft Dynamics 365 (D365) Support

• Handle L1/L2 user issues and tickets on D365, performing initial diagnosis, troubleshooting, and resolution within SLA timelines.
• Assist in implementing enhancement requests and change requests under the guidance of the Senior Specialist.
• Monitor Power BI report health and escalate data discrepancies or report failures for resolution.
• Troubleshoot basic Unified Service Desk (USD) user issues and configuration queries.
• Log and track support tickets with Microsoft for product-level issues, following up to ensure timely resolution.
• Execute sample data migration tasks for UAT testing under defined procedures and quality checklists.
• Support quarterly Data Quality Analysis by running data extraction scripts, compiling reports, and flagging anomalies.
• Monitor scheduled jobs (workflows, batch processes) and take corrective action or escalate failures as per runbook procedures.
• Assist in POC development and survey configuration activities within D365.

B. Azure Portal Support

• Monitor Azure Web Jobs for execution status and troubleshoot failures using logs and diagnostics.
• Support API and Logic Apps operations by monitoring execution history, identifying errors, and implementing fixes for known issues.
• Execute routine SQL Database maintenance tasks including backup verification, index rebuilds, and basic query troubleshooting.
• Monitor Azure App Service health metrics, restart services when needed, and escalate persistent issues.
• Assist in preparing resource consumption reports and validating Azure billing data.
• Log support requests with Microsoft Azure support and provide required diagnostic information.

C. Sitefinity CMS & Portal Support

• Provide first-line support for Sitefinity portal issues including chat functionality, content display, and user access problems.
• Assist with CRM portal connector licensing renewals and re-synchronization processes.
• Implement minor Sitefinity admin configuration changes as directed (user roles, content updates, widget configurations).
• Coordinate with Sitefinity vendor support for bug reports and product issue escalation.
• Perform routine Sitefinity database checks and maintenance tasks.

D. IVR & Chat Support

• Provide first-line troubleshooting for IVR issues impacting CRM integrations and customer-facing call flows.
• Assist in implementing CRs and enhancements to IVR/Chat configurations as they relate to CRM workflows.
• Coordinate with the Live-Assist support team on issue escalation, providing detailed diagnostic information.

E. Change Request Support

• Support the delivery of Change Requests (CRs) by executing assigned development, testing, and deployment tasks.
• Maintain accurate time logs and effort tracking for CR work within the engagement model.
• Assist in preparing CR documentation including technical design notes, test cases, and deployment checklists.

F. Operational Duties

• Provide rotational shift coverage within the 0800–2000 AEST operational window.
• Maintain and update technical documentation including runbooks, known-issue databases, and resolution logs.
• Participate in knowledge transfer sessions and cross-training activities to ensure team redundancy.
• Contribute to weekly/monthly operational reporting on ticket volumes, resolution metrics, and system health.

3. Required Qualifications & Skills

Education

• Bachelor’s degree in Computer Science, Information Technology, or equivalent.

Technical Skills

• 2–5 years of experience in Microsoft Dynamics 365 CRM support including entity customization, workflows, business rules, and basic plugin troubleshooting.
• Familiarity with Azure Portal services including Web Jobs, Logic Apps, App Services, and Azure SQL Database.
• Basic to intermediate Power BI skills for report monitoring and troubleshooting.
• Working knowledge of SQL for writing queries, analyzing data, and basic performance troubleshooting.
• Exposure to Sitefinity CMS or similar content management systems.
• Basic understanding of IVR and chat platforms and their integration with CRM systems.
• Experience with ITSM tools (ServiceNow, Jira, or similar) for ticket logging and tracking.
• Understanding of ITIL concepts for incident and problem management.

Soft Skills

• Strong attention to detail and systematic approach to issue diagnosis and resolution.
• Good written and verbal communication skills for ticket documentation and client interactions.
• Ability to work in a shift-based model and manage priorities across multiple technology domains.
• Team player with a willingness to learn, take ownership, and support senior team members.
• Proactive in identifying recurring issues and suggesting preventive measures.

4. Preferred Qualifications

• Microsoft Certified: Power Platform Fundamentals (PL-900) or Dynamics 365 Fundamentals (MB-910).
• Microsoft Certified: Azure Fundamentals (AZ-900).
• ITIL v4 Foundation certification.
• Prior experience in application support for clients in the APAC or Australian time zone.
• Familiarity with DevOps tools and CI/CD pipelines for CRM deployments.

5. Key Performance Indicators (KPIs)

• First-call resolution rate and adherence to L1/L2 ticket SLAs.
• Accuracy and timeliness of ticket documentation and escalation.
• Reliability of monitoring activities (scheduled jobs, Azure services, portal health).
• Quality of support provided for CR delivery tasks.
• Client feedback and responsiveness scores.
• Effective utilization within the monthly engagement framework.

Amura’s Vision

We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything important to each one of us. Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades.

Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture. These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time.

We find this vision of the future exhilarating. Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimised to maximise all forms of human excellence. We are building a health platform for the world, with features that don’t exist anywhere today. By the time you read this, we would have rolled out the first phase. When we roll out the second and third phases later this year and next, it will change the way medicine is practised around the world.

Role Overview: 

As a Senior Fullstack Engineer, you’ll work across frontend, backend, infrastructure, and scalable systems. This is not a role where you simply execute tickets.

You’ll be expected to:

• Think independently

• Solve hard engineering problems

• Build scalable systems

• Own features end-to-end

• Move fast with high responsibility

You’ll work closely with product, design, and engineering teams to create systems used by real people globally.

Roles & Responsibilities

• Build scalable backend services and APIs using Node.js (Express/NestJS)

• Develop responsive web and mobile applications using React and React Native

• Design and implement clean, scalable architectures

• Own features end-to-end: design → development → deployment

• Work on performance optimization, caching, async processing, and scalability

• Build and maintain microservices and event-driven systems

• Troubleshoot production issues and improve platform reliability

• Collaborate with DevOps teams on CI/CD, deployments, and automation

• Write high-quality, maintainable, production-grade code

• Continuously improve engineering standards and development workflows

What are we looking for?

• 4–7 years of backend engineering experience

• 3+ years with React and/or React Native

• Strong proficiency in JavaScript and preferably TypeScript

• Solid understanding of scalable backend systems and APIs

• Experience with SQL & NoSQL databases

• Strong understanding of caching systems like Redis

• Experience with messaging systems like Kafka, RabbitMQ, or SQS

• Familiarity with AWS, Docker, Git, and CI/CD pipelines

• Strong debugging and performance optimisation skills

• High ownership mindset and ability to thrive in fast-paced environments

• System design

• Scalability

• Real-world impact

Job Description

We are looking for a skilled Workday Integration Analyst to design, develop, and support integrations between Workday and external systems. This role requires strong technical expertise in Workday integration tools, solid analytical skills, and the ability to collaborate effectively with business and technical stakeholders.

Key Responsibilities

• Design, develop, and maintain inbound and outbound integrations using Workday Studio, EIBs, Core Connectors, and Web Services
• Build and support integrations between Workday and third‑party/internal systems
• Monitor integration performance and ensure data accuracy, reliability, and security
• Troubleshoot, analyze, and resolve integration failures and data issues in a timely manner
• Support Workday releases, patches, and updates, ensuring integrations continue to function as expected
• Develop custom reports, including Advanced and Matrix reports, to support business needs
• Gather, analyze, and document business and technical requirements from clients and stakeholders
• Collaborate with functional teams (HCM, Finance, Payroll) to translate requirements into technical solutions
• Prepare technical documentation, integration specifications, and support materials
• Participate in testing activities including unit testing, integration testing, and user acceptance testing (UAT)

Required Skills & Qualifications

Technical Skills

• Hands‑on experience with Workday Integration tools (Studio, EIB, Core Connectors, Web Services)
• Strong understanding of inbound and outbound integration patterns
• Experience creating and maintaining custom and advanced Workday reports
• Knowledge of XML, XSLT, REST/SOAP APIs (preferred)
• Familiarity with Workday HCM and/or Financials modules (preferred)
• Understanding of data security and access controls in Workday

 Soft Skills & Behavioral Competencies

• Strong communication skills — able to clearly explain technical concepts to non‑technical stakeholders
• Excellent stakeholder management and client‑facing skills
• Ability to gather requirements, ask the right questions, and translate business needs into technical solutions
• Strong problem‑solving and analytical mindset
• Team player with the ability to collaborate across functional and technical teams
• Good time management and prioritization skills in a fast‑paced environment
• High level of attention to detail and commitment to quality
• Self‑motivated, adaptable, and eager to learn new Workday features and best practices

                                  Job Description

Profile Title: Software Development Engineer

Location: Pune Remote

Company Profile:

Growloc Private Limited is a leading Agri-tech company in India specializing in IoT solutions for farm management. We empower farmers with innovative technology to optimize resource usage, improve yields, and ensure consistent quality produce. Backed by a team of passionate individuals, Growloc Private Limited is committed to creating a more sustainable and productive future for Indian agriculture.

Role Overview:

 We’re looking for a MERN Stack Engineer (SDE-2) who’s passionate about building impactful products and believes in working smarter—with AI copilots, automation, and lean dev cycles. You’ll be part of a high-ownership team responsible for delivering full-stack features, writing testable code, and deploying to production with CI/CD.

Key Responsibilities:

• Build and maintain robust full-stack applications using MongoDB, Nest.js, React.js, and Node.js.

• Actively leverage AI tools (Copilot, ChatGPT, etc.) for faster development, documentation, and writing test cases.

• Write and maintain unit, integration, and end-to-end tests to ensure code quality.

• Own features end-to-end—from design to deployment using modern CI/CD workflows (GitHub Actions, Vercel, AWS).

• Collaborate with product, data, and hardware teams in a lean setup to ship fast and iterate often.

• Ensure performance, responsiveness, and scalability of front-end and backend systems.

Required Skills:

• 2–5 years of professional experience building products using the MERN stack.

• Strong understanding of frontend architecture (React Hooks, Context API/Redux).

• Proficiency in Node.js, Express, and MongoDB schema design.

• Familiarity with CI/CD tools, Git workflows, and cloud deployments.

• Experience with automated testing frameworks (Jest, Mocha, Cypress, etc.).

• Demonstrated use of AI-based coding assistants in real-world development workflows.

Good to Have:

• Exposure to IoT systems or integration with hardware devices.

• Experience working with LoRaWAN protocols and sensor data ingestion.

• Familiarity with WebSockets, MQTT, or real-time data processing.

• Background in agriculture, climate-tech, or rural tech products.

• Knowledge of TypeScript or serverless architectures.

Compensation: Best as per the market standards

At Growloc, we believe in purpose-driven technology. You’ll be part of a collaborative team working at the intersection of agriculture and innovation. If you're excited about building products that matter—and making a real-world impact—this is the place for you.

About the Role:

We are seeking a talented and motivated L2 Software Development Engineer to join our dynamic team. As an L2 engineer, you will be responsible for designing, developing, and maintaining high-quality software solutions while working closely with cross-functional teams. Your role will include troubleshooting complex issues, implementing best practices, and contributing to the architecture and scalability of our systems.

Key Responsibilities:

• Design, develop, test, and maintain software solutions in accordance with business and technical requirements.
• Write clean, efficient, and well-documented code, following industry standards and best practices.
• Collaborate with cross-functional teams including product managers, designers, and other engineers to deliver new features and improvements.
• Troubleshoot and resolve complex software issues across multiple systems and layers of the stack.
• Optimize application performance, scalability, and security.
• Conduct code reviews, mentor junior engineers, and contribute to continuous improvements in development processes.
• Participate in the full software development lifecycle (SDLC), from requirement gathering to deployment and monitoring.
• Stay updated with emerging trends and technologies in software development and actively contribute to process improvements.
• Document technical specifications, architecture, and development processes.

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 1-2 years of experience in software development, with expertise in one or more programming languages (e.g., Python, Java, C++, JavaScript, etc.).
• Strong knowledge of object-oriented design, algorithms, and data structures.
• Experience with version control systems (e.g., Git) and familiarity with CI/CD pipelines.
• Solid understanding of databases (SQL and/or NoSQL) and API design (RESTful/GraphQL).
• Familiarity with cloud platforms (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes) is a plus.
• Strong problem-solving skills with the ability to troubleshoot and resolve complex software issues.
• Excellent communication skills, both verbal and written, with the ability to collaborate effectively in a team environment.
• Experience working in an Agile development environment.

Preferred:

• Experience with front-end technologies (React, Angular, or Vue.js) or mobile development is a plus.
• Knowledge of DevOps practices and tools for automation and infrastructure management.
• Familiarity with testing frameworks and best practices in software testing (unit, integration, end-to-end testing).
• Experience working with microservices architecture and distributed systems.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Work-life balance and flexible work arrangements.
• Exposure to cutting-edge technologies and challenging projects.
• A collaborative and inclusive work environment.

We are hiring an experienced SEO candidate for our company. 2-4 years of experience required. Please Share Your Resume For Office Job, If Anyone wants to do in your contact, share it

Location: 1201, Gopal Heights, Netaji Subhash Place, Pitam Pura, Delhi, 110034

Roles and Responsibilities

1. Develop optimization strategies that increase the company's search engine results in rankings in Google.

2. Research SEO keywords to use throughout the company's website and marketing materials

3. Set measurable goals that demonstrate improvement in marketing efforts

4. Monitor daily performance metrics to understand SEO strategy performance

4. Efficiently communicate with other marketing professionals to align goals

5. Collaborate with others within the marketing department to manage SEO strategy

5. Write compelling and high-quality content for link building, Meta Tags for websites, and Landing Pages.

6. Should have good expertise in content optimization.

7. Good knowledge of Anchor Text and Internal Linking Concepts

8. Coordinate with the technical Department to get the Technical Issues resolved

9. Good Understanding of Google SEO Updates and Algorithm changes

10. Update content and website links for maximum optimization and search engine rankings

11. Understanding of search engine algorithms and ranking factors and methods

Desired Candidate Profile

1. Manage SEO Strategy execution in accordance with the SEO KPIs.

2. Undertake keyword research, keyword mapping, and keyword categorization to suit

3. Devise SEO content strategies & link-building campaigns to achieve higher rankings in Search Engines.

4. Ensure End to End Mapping of Customer Journey in Google Analytics

5. Use Google Tools such as Webmaster & analytics

6. Communication with team and management on project development, timelines, and results

7. Good Hands on Experience and Skills in Quality SEO Onsite and Offsite Optimization.

Title: Business Development Intern

Company: FunctionUp

Location: Bangalore

About the Role:

We are seeking a highly motivated and driven B2C EdTech Sales Representative to join our growing sales team. In this role, you will be responsible for promoting and selling our upskilling courses to individual customers. You will work closely with our marketing and product teams to understand the needs of our target market, and you will use your excellent communication and interpersonal skills to build strong relationships with customers and close deals.

Key responsibilities:

• Meet and exceed sales targets.
• Should be willing to make calls to cold and warm leads.
• Successfully create business from new and existing customer accounts.
• Report and present Inside Sales progress and updates
• Manage email and telephonic communication with prospective clients
• Learn and maintain in-depth knowledge of our products, industry trends, and competition.
• Build rapport and establish long term relationships with customers.
• Work closely with the Sales and Marketing team in planning for campaigns
• Ability to gather and use data to inform decision making and persuade others.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience
• Excellent verbal and written communication skills, with a proven ability to articulate complex concepts to a variety of audiences
• Strong interpersonal skills and the ability to build strong relationships with customers
• Proven ability to achieve or exceed sales targets
• Self-motivated, results-driven, and a team player

We are looking for a PHP Developer with knowledge of the laravel framework and a minimum of 2+ years of work experience in developing PHP-based applications for the specified designs and standards.

* Developing web solutions in PHP/Laravel on the LAMP stack

* Understanding the eCommerce domain and working in close proximity with the Business Owners to discuss requirements and quickly prototype business ideas into applications

* Make the best use of the ORM capability of Laravel and develop project solutions that are independent of the hosting environment and underlying database

* Integrations with 3rd party tools and services

* Troubleshooting and resolution of website performance issues

* Hands-on experience in Core PHP, Laravel, HTML, CSS

* Must be capable to handle projects alone.

* Should have handled projects in Agile methodology

Job Description : Agile Expertise Experience managing requirements in an agile format from discovery through to delivery in an ongoing successful/sustainable model Experience as a scrum master & running Agile ceremonies, keeping stakeholders updated wrt to status Capabilities must include: Definition, importance & role ownership of Ceremonies, Scrum recognized and otherwise.  This would encompass, at minimum, Grooming, Sprint Planning, Daily Stand-up, Demo & Retrospective. Deep understanding of a user story & anatomy therein (Actor, Action Taken, Behavior, Business Value Justification acceptance criteria Business Analysis Capabilities 5+ years of business analyst experience performing requirements gathering, elaboration, story creation, acceptance validation etc. 3+ years of Hands-on experience with agile tools like Jira or equivalent Strong discovery experience Process/Sequence diagramming Postman and SOAPUI experience is a plus Diverse group facilitation Should be able to drive consensus around variety of Virtusa and Client business/technical leaders/SMEs

About
we are building the next big thing in payments for Millennials. Payments are supposed to be simple, intuitive and fast, and we are ensuring that. As the indie creator economy grows, peer-to-peer payments and digital fulfilment will keep growing and a growing number of merchants are earning from direct payments for the digital creations. At Slash we are creating a platform for merchants to seamlessly connect and earn from their supporters and consumers, while also building a payment platform that Millennials will fall in love with.

Responsibilities

The platform that will drive payments at slash will be the social profiles and payment pages for the merchants. You will be responsible for building the social platform on which merchants can build their profiles, list items for sale, the APIs that power the entire UI experience for Slash.

• 3+ years of experience in NodeJS Backend development
• Good understanding of data structures, algorithms and system design
• Awareness of OOP paradigm, SOLID principles and design patterns
• Experience with TypeScript would be a bonus
• Experience with SQL and noSQL databases and ORMs like Sequelize and Mongoose
• Solid understanding of HTTP, Network principles, caching strategies
• Experience with authentication strategies like Oauth, JWT, passport.js
• Aptitude to work at early growing startup environment