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- Tie up with Pharmacies for execution of customer orders
- Get company agreement signed by pharmacies in specified timelines.
- Train Pharmacies on the process for receiving, processing and execution of App orders
- Coordinate with call centre team for resolving execution issues of partner pharmacies
- Manage payment settlement with partner pharmacies
- Ensure timely submission of reports by partner pharmacies like GMV, product wise sale report, etc.
- Mandatory (Experience 1) : 3+ YOE in digital illustration, concept sketching, and storyboarding for advertising or commercial production
- Mandatory (Experience 2) : Must have experience creating visual assets for advertising and marketing campaigns
- Mandatory (Core Skill 1) : Must be proficient in Adobe Photoshop for digital painting, image compositing, and photo manipulation
- Mandatory (Core Skill 2) : Strong storyboarding and animatic creation skills for video/commercial pre-production
- Mandatory (Core Skill 3) : Strong digital illustration and vector art skills using Adobe Illustrator
- Mandatory (Company) : Advertising Agencies (Pharmaceutical Ad Agencies highly preferred)
Technical Product Support Specialist
Role Overview
As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.
This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.
Key Responsibilities
- Serve as the first point of contact for customer product and technical queries via email, chat, and calls
- Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
- Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
- Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
- Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
- Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
- Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
- Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers
Skills and Qualifications
- Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
- 2–3 years of experience in SaaS product support, technical support, or application support roles
- Strong analytical and troubleshooting skills with a structured problem-solving approach
- Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
- Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
- Strong written and verbal communication skills with a customer-first mindset
- Familiarity with SaaS products, web applications, and basic system integrations
Ideal Candidate
- Has a strong technical mindset and enjoys understanding how products work in depth
- Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
- Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
- Is detail-oriented, process-driven, and takes ownership of issues until resolution
- Views support as an opportunity to improve both the product and the overall customer experience
- Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations
Nice to Have
- Exposure to AI, EdTech, or enterprise SaaS platforms
- Working knowledge of APIs, SSO, LMS, or CRM integrations
- Experience creating help guides, product walkthroughs, or customer training materials
Why Join Us
- Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
- Direct exposure to enterprise customers and real-world SaaS adoption challenges
- Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
- Chance to contribute to innovative, AI-driven products shaping the future of corporate learning
Job description
Job Title: System Integrator / Technical Support Engineer (Integration)
Experience: 5 Years
Employment Type: Full-Time
About the Role
We are seeking an experienced and technically proficient Client Support / Technical Support Engineer (Integration) to join our dynamic team. The ideal candidate will possess strong analytical skills and a solid background in API integrations, Integration Kits, and technologies such as Java, PHP, or Android.
In this role, you will serve as the primary point of contact for clients, ensuring smooth implementation, efficient issue resolution, and exceptional customer satisfaction throughout the integration process.
Key Responsibilities
Provide technical support and integration assistance to clients via email, calls, or ticketing systems.
Assist clients in setting up, configuring, and troubleshooting API / SDK / Integration Kits.
Collaborate with internal development and product teams to resolve complex technical challenges.
Analyze logs, debug issues, and replicate customer scenarios to identify root causes.
Maintain detailed documentation of integration processes, FAQs, and troubleshooting guides.
Ensure timely and professional resolution of client queries to maintain high satisfaction levels.
Work cross-functionally to support client onboarding, testing, and deployment activities.
Required Skills & Qualifications
Bachelors degree in Computer Science, Information Technology, or a related field.
Minimum 5 years of experience in Client Support, Technical Support, or Integration Support roles.
Hands-on experience with at least one of the following: Java, PHP, or Android.
Strong understanding of API integrations, SDKs, and web technologies (REST / JSON).
Familiarity with Integration Kits or middleware solutions.
Excellent communication, analytical, and problem-solving skills.
Ability to work independently and manage multiple client projects simultaneously.
Preferred Skills
Experience in the Payment Gateway..
Knowledge of SQL for data validation and troubleshooting.
Proficiency with Postman, API testing, and log analysis tools.
Dear Candidate,
We have urgent requirement for Agency Manager at Mumbai Location.
Location: Mumbai
Experience: 7 yrs to 11 yrs
Channel : Agency
Role Description:
Team Leadership & Management: Recruit, train, mentor, and lead a high-performing team of insurance agents. Set clear sales targets and motivate your team to achieve and exceed them.
Sales & Business Development: Drive the sales of life insurance products. Identify new business opportunities and develop strategies to expand market reach and generate leads.
Customer Relationship Management: Foster strong, positive relationships with clients, ensuring their needs are met and they receive excellent service, leading to high customer satisfaction and retention.
Strategic Planning: Contribute to and implement business strategies that align with company objectives, focusing on sustainable growth and market penetration.
Compliance & Best Practices: Ensure your team adheres to all company policies, regulatory guidelines, and ethical sales practices.
Qualifications:
- Sales Management, Business Development, and Customer Relationship Management skills are essential.
- Excellent communication and interpersonal skills for effective interaction with agents, clients, and stakeholders.
- Strong Team leadership and motivation abilities with a proven track record of developing talent.
- Knowledge of life insurance products and regulations is a significant advantage.
- Any Master's/Bachelor's degree.
- Experience in the insurance industry is Must
Experience in Agency channel is Must
Regards,
Minakshi Soni
talent Acquisition Specialist.
PHP Developer Responsibilities:
- Conducting analysis of website and application requirements.
- Writing back-end code and building efficient PHP modules.
- Developing back-end portals with an optimized database.
- Troubleshooting application and code issues.
- Integrating data storage solutions.
- Responding to integration requests from front-end developers.
- Finalizing back-end features and testing web applications.
- Updating and altering application features to enhance performance.
PHP Developer Requirements:
- Bachelor’s degree in computer science or a similar field.
- Knowledge of PHP web frameworks including Laravel, MySQL, API Development, OAuth, JWT, Git.
- Understanding of object-oriented PHP programming.
- Previous experience creating scalable applications.
- Proficient with code versioning tools including Git.
- Familiarity with MySQL databases.
- Ability to project manage.
- Good problem-solving skills.
Company link: https://www.catalystmi.com/" target="_blank">https://www.catalystmi.com/
Job Location: Mumbai (Hybrid)
• Digital sales – work with brands on mandate to build their digital channels like DTC & help grow ecommerce sales through effective on platform performance marketing strategies
• Performance marketing – create right plans for fast digital growth on DTC & Ecommerce and other alternate channels
• SEO – work with brands to close the right SEO framework for ensuring maximum oraganic traffic potential and executing strtagey for growing organic traffic
• Marketing measurement – deep diving and understanding the conversion funnel on DTC & Ecom to help brands grow & convert better
• Work on reports for digital campaign effectiveness and asset management.
Key Competencies
• Business acumen
• Agile and extremely good at numbers
• Knowledge of tools like Google Analytics
• Knowledge and deep understanding of Searche Engine Marketing, Search Engine Optimization, Marketing Automation, Affiliate Marketing
• Knowledge of running campaigns on various social media platforms
• Understanding of various E-Commerce platforms – Amazon Marketing Service, Flipkart and others
Reporting relationship
• Upwards: Head – Digital BU
Please find the job details.
Role - PLSQL Developer
Location - Mumbai, Pune
Exp - 2 to 4 Yrs
Budget - 60K PM
PL/SQL Coding
Primary Skillset: Oracle PL/SQL, SQL Loader, SQL
Secondary Skillset: Pro*C/Linux Shell Script
Proficiency in Software Development Life Cycle
Scrum Framework knowledge
Experience working in an agile environment
Experience building complex systems that have been successfully delivered to customers
Experience in communicating with users, other technical teams
Thanks and Regards,
Rajan
- Outstanding ability to think creatively, and identify and resolve problems
- Attention to detail and the ability to effectively multi-task in a deadline-driven atmosphere
- Ability to clearly and effectively articulate thoughts and points
- Ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieve company goals
- High levels of integrity, autonomy, and self-motivation
- Excellent analytical, organizational, project management, and time management skills.
Job Description
The ideal candidate should have minimum 8 years of experience on SAP Abap.
Should be well versed with Reports , Interfaces , Conversions , Enhancements , Forms and User exits.
Should be good in stakeholder management.
Should have excellent verbal and written communication skills
Should be good in Project management.
Knowledge of S/4 Hana is required.
- Experience with Word press
- Experts in HTML To Word press theming
- Plugin Creation and Management
- Able to develop the theme. Mastery of HTML, CSS, PHP and jQuery;
- Experience with object-oriented programming
- Experience with mobile platforms.
- Experience with the following technologies OOAD/OOPS (Object Oriented Programming) PHP 5, MySQL 5, any framework like Zend/Symfony/CakePHP, etc.
- Strong understanding and hands-on in HTML, DHTML, XML, CSS, JavaScript, JQuery/Prototype and AJAX.
- Very strong understanding of database technologies and SQL Optimization.
- A clear understanding of product development environment and methodologies.
- Experience in SVN/GIT Hub/Beanstalk
- Familiarity with web technology trends (Web 2.0) and the evolution of the Internet.
- Experience with Word press is mandatory, other CMS/framework experience will be an added advantage.
- Experience with Word Press Theme, Widgets, and Plugin customizing and developing new word press themes, Plugin modification/development, and widgets development.
- Expert knowledge in Word press installation, configuration, administration, security, and optimization.
- Desired Experience in customizing existing 3rd party themes, Plugin.





