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Job Description for Live Medical Scribe
Job Profile
- Position: Live Medical Scribe
- Location: Mohali, Punjab
- Job Mode and Type: On-site, Full-time
- Shift Timings: Night Shift ( US Time Zones)
- Salary: Competitive, commensurate with experience
- Notice Period: Immediate Joiners Preferred
Job Responsibilities
- Accompany physicians virtually in real time during patient visits to document patient-provider interactions directly into the Electronic Health Record (EHR)
- Record dictated patient history, physical examination, review of systems, and other relevant medical information during live encounters
- Update and maintain accurate patient health records, including lab results, imaging, and follow-up documentation
- Prepare and assemble medical record documentation/charts for physicians prior to and during patient appointments
- Ensure all documentation is complete, accurate, and compliant with HIPAA and healthcare facility policies
- Monitor and document test results, referrals, and follow-up instructions as directed by the provider
- Facilitate real-time communication between provider and patient, ensuring all notes and orders are accurately captured
- Support providers in improving workflow efficiency and reducing administrative burden
- No transcription of recorded audio; all documentation is performed live during patient encounters
- Perform additional clerical and administrative duties as assigned to support provider productivity
Eligibility Criteria
- Minimum 3 years of experience in live medical scribing (not transcription or recorded scribing)
- Excellent English communication skills; US accent preferred
- Fast and accurate typing skills (60+ words per minute preferred)
- Proficiency with EHR systems (e.g., Epic, Cerner, Allscripts) and medical documentation software
- Strong knowledge of medical terminology and clinical workflow
- Ability to multitask and work efficiently in a fast-paced, live clinical environment
- Understanding of HIPAA and patient confidentiality regulations
- Bachelor’s degree in health sciences, pre-med, life sciences, or related field preferred
Designation: - Patient Calling Specialist
Job Timing: - Night Shift(6 pm to 3 am)
Work Mode:- Work From Office
Work Location:- Iscon Cross Road, Sg Highway
Job Type: Full-time
Primary Duties and Responsibilities :
✓ Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made.
✓ Follow-up with patients on overdue accounts.
✓ Create weekly/monthly collection reports to gauge the progress made.
✓ Respond to Patient queries in a timely and professional manner.
✓ Raise exceptions wherever required for the client/supervisor to review before taking any final decision
✓ Follow the Training Manual and what was taught during training sessions to avoid unnecessary errors Requirements:
✓ Should be able to empathize with Patients, active listeners, and should be able to facilitate in providing solutions
✓ Detail orientation, strong analytical and problem-solving skills.
✓ Should be a quick learner with the ability to learn new tools.
✓ Must have the ability to multitask and work under pressure with minimum supervision.
Skills:
✓ Excellent in English Communication (Verbal and written).
Eligibility of Candidates :
✓ Immediate joining
✓ Excellent in English Communication (Verbal and written).
✓ Comfortable to work in the night shift.
✓ Experienced candidates are welcome.
Benefits :
✓ Friendly environment.
✓ Fixed shift.
✓ 5 days workings
- Tie up with Pharmacies for execution of customer orders
- Get company agreement signed by pharmacies in specified timelines.
- Train Pharmacies on the process for receiving, processing and execution of App orders
- Coordinate with call centre team for resolving execution issues of partner pharmacies
- Manage payment settlement with partner pharmacies
- Ensure timely submission of reports by partner pharmacies like GMV, product wise sale report, etc.