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Responsibilities:
- Engage directly with key clients through proactive communication, including outbound calls, virtual meetings, and in-person visits.
- Manage the complete sales cycle from lead generation to deal closure, ensuring a seamless end-to-end experience for the client.
- Understand client business needs, challenges, and objectives to offer tailored solutions that align with company services.
- Build and nurture strong, long-term relationships with key accounts to ensure high customer satisfaction and retention.
- Strategically follow up on leads and business inquiries, providing relevant information via email, calls, or meetings.
- Develop and maintain a comprehensive database of current and potential clients, tracking engagement and sales activity.
- Create and implement customized sales strategies, including cold outreach, networking, and lead qualification, to drive business growth.
- Proactively identify and pursue new business opportunities to consistently achieve and exceed revenue targets.
- Present and clearly explain services to prospective clients, showcasing value propositions and ROI.
- Conduct market research to identify emerging trends, competitor activity, and potential areas for business development.
- Meet and exceed monthly and quarterly sales targets by effectively managing a pipeline of key accounts.
Desired Candidate Profile:
- Experience: 1 to 4 years in key account management or B2B sales, with demonstrated success in end-to-end sales cycles.
- Strong communication, negotiation, and presentation skills.
- Ability to manage multiple client relationships and prioritize tasks effectively.
- Self-motivated, target-driven, and comfortable working in a dynamic, fast-paced environment.
Role Description
Need a graphic designer who should be able to conceptualise campaigns and execute eye-catching and professional email designs. With the desire to learn organisational and business values, they should be able to determine the requirements and produce exceptional work.
Responsibilities
- Understand the brief, participate in brainstorming and produce creative designs that result in an engaging consumer journey.
- Collaborate with the marketing team and copywriters to understand the exact requirements and expectations.
- Be a great team player and coordinate with other design teams to seek and provide design assistance.
- Use proficient creative software skills to create variety of static and motion graphics for communication design.
- Learn business requirements and organisational values to adapt the same in designs.
- Understand how creatives are performing via analysing performance data, and incorporate the same understanding into subsequest creatives.
Requirements
Strong Knowledge of Photoshop and Illustrator.
• Excellent visual design skills in both static and basic motion graphics.
• Basic knowledge of HTML and Adobe XD will be advantageous.
• Ability to present your designs and defend your solutions to various stakeholders.
• 2-4 years of experience as a graphic designer in a relevant field. Good layout designing skills and sense of colour usage.
• E-commerce background is a plus point.
Professional written and interpersonal skills.
• Understanding the Beauty Space is a plus.
• Experienced in determining requirements and meeting deadlines.
Responsibilities:
.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Finding and developing new markets and improving sales.
.Keep observing stock reports, inventory, product orders, re-order etc.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills.
.Proficient in Word, Excel, Outlook, and power point.
About the Role
Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.
About us
Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.
We are a young company with humble beginnings in 2011 that grew from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.
Why should you join us?
- You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
- You enjoy resolving customer issues and providing feasible solutions.
- You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- You consistently thrive for excellence.
What will you do?
- You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
- You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
- You will explore customer data to identify trends with the objective of issue resolution.
- You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
- You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
- You will be working in different shifts so as to ensure the client issues are addressed on time.
What we look for?
- 2-5 years of experience in 24x7 customer support operations.
- You have experience in B2B Software support and understanding of Saas platforms
- You have excellent communication skills, ability to identify complex customer problems.
- You possess a sense of urgency for problem resolution and knows where to go for that resolution.
- You have the eagerness for learning and staying up-to-date on new product or policy changes.
- Start-up experience would be a plus.
- You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.
Our client acts as a single-stop technology enabled platform, connecting the educational ecosystem which includes stakeholders such as schools, students, teachers, etc. Their main USP is acting as a consolidator of various products and services in the educational industry, such as news updates, video teaching, online examination, database for search & compare, counselling, admissions, competitions, job portal etc.
Headquartered in London, our client also has an office in Gurugram, India. So far in their journey, they have, approx., 2K+ admission partners, 50K+ users, 30K+ engagement resources, 2 Lakhs+ monthly reach and their marketplace partners include Apsara, Faber Castell, Amar Chitra Katha, RobinAge etc.
As a Regional Manager– Sales, you will be responsible for increasing the company's Partner School network by taking the packs in market.
What you will do:
- Developing market awareness viz company products and expanding the distribution base continuously
- Looking for innovative and new ways to distribute product and services
- Identifying and appointing Channel Partners for market expansion
- Ensuring success of Regional Conclaves/Events
- Promoting Competitions & Championships in the assigned territory
- Enumerating industry-wide policies and processes for academic assessment
- Staying abreast of industry trends and market development of academic assessment
- Managing team and achieving individual target
- Providing quality assurance reviews and addressing areas that need attention
- Keeping an eye of the new developments and trends in line with the company’s vision document and priority
- Meeting and exceeding revenue target by product. The target must be accomplished viz quantity and value
- Expanding network of clients (Schools, Channel Partners & Consultants)
- Developing and sustaining strong, productive customer relationships with K-12/School Agents/Consultants
- People Management including hiring with identified timelines
- Reviewing performance and taking appropriate action for redressal where needed
- Planning event calendar in assigned region
- Understanding the requirements of the market and providing inputs to be able to make product offerings as per the market expectation
- Defining and following discounts norms. These norms too must be approved by Reporting Manager
- Ensuring profitable revenue
- Adding new clients individually and through the team
- Establishing independent relationships with various K-12 & higher ed institutions
- Ensuring continuous engagement with them to understand changes if any and maximising opportunity
- Understanding the needs and expectations of the market and appraising the Product/ Service team to ensure timely availability
- Confirming hire plan and hire according to need in the specific timelines and ensuring that self-time is given to appropriate activities
- Monitoring work of the sales team by using daily reports etc
- Working with marketing team as required and supporting the success of the project
Desired Candidate Profile
What you need to have:- Flexibility and creativity in developing the business
- Ability to multi-task
- Ability to deal with frequent and changing deadlines
- Ability to perform individually as well
Requirement:
Position: Web Developer
Experience: Min 4yr
Relevant Experience in React , Redux , Hooks Javascript etc is mandatory
CTC: As per standards
Location: Bangalore
Industry: Retail / E-commerce
Functional Area: IT Software - eCommerce, Internet Technologies
Role Category: Programming & Design
Role: Application Programmer
Employment Type: Permanent Job, Full-Time
Web Developer - II / Senior Job Description -
Expertise in Javascript, JQuery, W3 CSS, CSS3, HTML5 -
Deep understanding of client-side, frameworks such as React.js, Backbone.js
- Performance optimization techniques for the web and mobile web
- Expertise in Integrating and maintaining RESTful Web-Services
- Good understanding of AJAX, asynchronous request handling, partial page updates
- Good understanding of Virtual DOM, Data structure, and data manipulation
- Deep understanding of UX principles & building GUI
- Basic knowledge of version control system like Git / Mercurial / Bitbucket
- Writes clean, readable, and maintainable code
Job Title:Lead Mobile Developer
Work Location: Hyderabad
Experience:6 to 8 Years
Package:As Per market Standard
Notice Period:Immediate Joiners
Its a Full Time Opportunity with Our Client
Mandatory Skills:Mobile Developer,Ionic(Knowledge also fine)
Job Description:
Skills and Responsibilities
Proficient in JavaScript / Typescript, Ionic 3-4, Angular, HTML/CSS.
Any hybrid mobile Framework (PhoneGap, Cordova, ReactNative)
Experience using web services (HTTP, REST, SOAP) using JSON.
Cross-platform mobile app developers who have developed mobile apps with a familiarity of
Ionic/Flutter
Understanding of MVC concepts, Design Patterns, User experience, Mobile Usability, Security
fundamentals
Strong mobile UI design (multi-screen resolutions), coding, support and maintenance
Experience with third-party libraries and APIs; Ability to handle dependencies and debugging
dependency conflicts
Good knowledge on Data structures and Algorithms
Experience in databases such as MongoDB/MySQL/MS SQL.
Experience using Git/GitHub or any related source control environments in a distributed team
environment; Hands on experience Google Play/iTunes Services
Build and publish applications in app stores
Solid knowledge of mobile app development practices, along with mobile testing tools and
techniques
Ability to handle Mobile app architecture, design and optimization, estimate timelines, able to
provide a solution to improve mobile app quality, understand emerging technologies, to
maximize development efficiency, standards and best practices to bring mobile app product to
the next level
Good communication skills showing a capability to make clear and meaningful contributions to
white board design discussions and offer innovative solutions to complex problems, as well as
contribute insights from past experiences.
Experience:
Minimum 4 years of hands on experience
Write clean, manageable code and maintain proper documentation
Excellent command over Data Structures and Algorithms
Familiarity with continuous integration
Strong problem solving and analytical skills
Knowledge of benchmarking and optimization
Security mindedness in development practices
Collaborate with cross-functional teams to define, design and deliver new features
Ability to work independently in small teams with excellent interpersonal communication skills
Responsible and capable of meeting tight deadlines
About ModistaBox
ModistaBox: "A Box by your Personal Stylist" is an AI-driven fashion tech start-up offering a
personal styling service that delivers a curated box of accessibly priced items directly to doors
across the MENA region. We handpick pieces for each client, to ultimately help them look and
feel their best. Over time, we track and learns from each client's preferences, likes, and dislikes,
making it the only shopping experience that can know women's tastes even better than her
friends.
Backed by the Aalam Al Mjid Holding Investment Group from Saudi Arabia, the business aims
to be MENA’s favorite destination for personalized fashion. A unique business model to inspire
and change the way people find right fashion they love, by combining technology with the
art of personal styling.
What we are looking for?
You will be closely working with the Team to develop, establish, and enforce quality assurance
standards and measures for the Products like Customer Portal, Stylist Portal, Mobile Application,
ERP System within the organization. While we value tremendously problem-solving skills, we
value even more problem finding skills. People who have risen the fastest in our company are
those that have a keen eye for detecting critical problems and then solving them.
You will research and develop quality assurance practice in support of business cases and
systems requirements over the course of software development lifecycles. You will apply
proven analytical and problem-solving skills to help validate IT processes through careful
testing in order to maximize the conversion rate in customer purchase journey.
Our team works together, learns together and grows together in a fast-paced, detail-driven
and rapidly-iterating environment. Our work culture is #overachiever, very amiable, and at the
same time always charged with excitement. We encourage our team members to take
responsibility and grow into future leaders.
Job Responsibilities
• Quality assurance for the cutting-edge solutions at scale, impacting millions of customers
and directly impacting top line by impacting several millions of dollars of revenue.
• Oversees and creates test plans for various software development life cycles including:
integration testing, performance tests, regression testing and user acceptance testing.
• Lead the development, establishment, and enforcement of quality assurance measures
and testing standards for new applications, products, and/or enhancements to existing
applications, products, and/or enhancements throughout their development lifecycles.
• Evaluates requirements, Prioritizes QA workload and sequence of project tickets to minimize conflicts and maximize efficiency of the QA process.
• Ensure that software quality measures comply with regulatory standards, industry
standards, and accepted best practices.
• Create methodologies and processes for the collection and analysis of data for ensuring
software, systems, and product quality.
• Direct the analysis of formal test results in order to discover and report any defects, bugs,
errors, configuration issues, and interoperability flaws.
• Develop change control processes, practices, and guidelines for new and existing
technologies.
• Fully support and assist in maintaining the Release Management process while mentoring
team members and peers on its use.
• Test applications written in Django, Python, React JavaScript and Flutter, Android, iOS.
2
• Work with Mobility architect, Product Leads, User Experience Leads, and other supporting
team members to take the product vision to the testing methodologies and successful
deployment
• Putting together technical write-up for programming features of the site and ensuring team
members understand deliverables and have task lists, ensures documentations and reports
are complete, current and stored appropriately
• Operate in a hyper-collaborative way and follow these guiding principles: Value common
sense and simplicity over complexity, make decisions quickly and move nimbly, celebrate
diverse ideas, Succeed and fail together as a team
• Promotes and supports company policies, procedures, mission, values, and standards of
ethics and integrity, Provides supervision and development opportunities for associates.
Qualifications:
• Bachelor or Master Degree in Computer Science, Software Engineering from a reputed
University.
• Certification in Quality Assurance or Software Development preferred but not required.
• 5 -8 Years of experience in overseeing the design, development, and implementation of
quality assurance standards for software testing.
• At least 5 years direct experience managing all aspects of a QA team: integration/system
testing, performance tests, regression testing and user acceptance testing
• Strong knowledge of system testing metrics, best practices and methodologies
• Extensive experience with core software applications, preferable in the eCommerce apps.
• Direct hands-on experience with ad hoc query programs, automated testing tools, and
reporting software.
• Extensive practical knowledge in importing data for use in report software, spreadsheets,
graphs, and flow charts.
• Experience and expertise in testing and automation of eCommerce data security
enterprise products.
• Ability to be adapt to the startup culture, handle multiple competing priorities, meet
deadlines and troubleshoot problems. Must be a team player and collaborate with various
stakeholders within the business.









