11+ MadCap Jobs in India

Job Title: Technical Writer

Location: Remote (Bengaluru- India)

About Our Client:

We are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Our Client's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure

About the role

We are seeking a skilled Technical Writer to join our team. As a Technical Writer, you’ll play a crucial role in creating clear, concise, and user-friendly documentation for our digital products. Your unique background as a Developer will allow you to bridge the gap between technical and non-technical audiences effectively.

Responsibilities:

• Strong technical background, with understanding or hands-on experience in software development and web technologies
• Collaborate with cross-functional teams, including developers, designers, and product managers, to understand complex technical concepts.
• Stay up-to-date with the latest industry trends and tools in technical writing and documentation
• Create comprehensive documentation, including user guides, API references, integration guides, and in-platform instructions.
• Independently research and understand the functionality and intricacies of our products and services.
• Translate technical information into accessible content for both technical and non-technical users.
• Continuously review and update existing documentation to reflect changes in our digital products.
• Optimize documentation for maximum clarity, usability, and consistency.
• Conduct research and gather information from subject matter experts to ensure accuracy.
• Work closely with the technical writing team to enhance end-user and developer documentation.
• Provide estimates for development efforts based on your understanding of business requirements and technical environments.

Qualifications:

• Bachelor’s degree in English, Communication, Journalism, Software Engineering, Computer Science, or related fields (or equivalent professional experience).
• Proficiency in writing for both technical and non-technical audiences.
• Familiarity with coding and scripting languages (e.g., JavaScript, Python, CSS).
• Experience with documentation publishing software (e.g., Adobe RoboHelp, MadCap Flare).
• Knowledge of analytics platforms (e.g., Google Analytics, Matomo).

Preferred:

• Previous experience as a Developer.
• Understanding of web development concepts, including Frontend, Backend, Databases, API, Authentication, Authorization, microservices, AWS, etc .

Why This Opportunity Matters

You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.

Company Description:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Description:

• Lead the entire channel sales cycle from identifying potential partners to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across multiple regions and industries.
• Build and nurture strong partner relationships through structured business planning, regular engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with the knowledge and tools needed for success.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams, including Sales, Marketing, Product, and Customer Success, to ensure alignment on partner requirements and success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Take ownership of revenue targets for specific partner regions or verticals.

Qualifications:

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 2–5 years in channel sales, partnerships, or B2B sales, preferably in SaaS, Telecom, or Cloud Communication domains.
• Partner Handling: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for engaging partners and internal teams effectively.
• Training & Enablement: Ability to conduct partner training sessions and share regular product/sales updates.
• Analytical Skills: Competence in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong follow-up, reporting, and documentation discipline to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; able to work with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Additional Information:

• Performance-Based Incentives: Attractive variable pay structure based on partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

Cybersecurity Analyst – Job Description

Responsibilities:

• Monitor and respond to security incidents across networks and systems.
• Conduct vulnerability assessments and penetration testing.
• Implement and manage security tools like firewalls, IDS/IPS, and antivirus.
• Ensure compliance with security standards (e.g., ISO 27001, NIST).
• Prepare reports and recommend mitigation strategies.

Tools Often Used:

• Nessus for vulnerability scanning.
• Metasploit for exploit development and testing.
• Burp Suite and OWASP ZAP for web application security testing.

Position: Quality and Compliance Specialist

Location: Bangalore Onsite

Employment Type: Full-Time

Openings: 1

Role Summary:

We are seeking a detail-oriented Quality and Compliance Specialist to ensure that all training engagements adhere to internal quality benchmarks and meet client compliance standards. This role plays a critical part in maintaining the integrity, consistency, and excellence of our Learning & Development (L&D) offerings.

Key Responsibilities:

• Define and implement quality metrics for monitoring training delivery effectiveness.
• Conduct audits of pre-training and post-training documentation to ensure accuracy and completeness.
• Review trainer credentials to ensure compliance with internal and client-specific requirements.
• Maintain and update compliance checklists aligned with regulatory or contractual obligations.
• Track participant and client feedback, analyze trends, and flag quality issues for continuous improvement.
• Collaborate with internal teams to implement corrective and preventive actions as needed.
• Assist in aligning processes with ISO, GDPR, or other relevant compliance standards.

Qualifications:

• Minimum 3 years of experience in quality assurance or training compliance roles.
• Strong documentation, analytical, and process management skills.
• Familiarity with quality frameworks and compliance regulations (e.g., ISO standards, GDPR, etc.) is a strong plus.
• Attention to detail and the ability to work with multiple stakeholders across departments.
• Experience in the Learning & Development or EdTech industry is preferred.

Key Skills:

• Quality auditing and metrics tracking
• Compliance management
• Documentation control
• Regulatory awareness (ISO, GDPR, etc.)
• Analytical thinking
• Communication and coordination
• Continuous improvement mindset

We are seeking an experienced Content Writer with 3-5 years of experience to join our marketing team. The ideal candidate will be responsible for creating compelling and informative long-form articles that will be used in our marketing campaigns for a B2B payment platform. The content writer will work closely with the marketing team to create engaging and high-quality content that targets our target audience.

Responsibilities:

• Write high-quality, long-form articles for our B2B fintech payment platform that will be used inmarketing campaigns
• Conduct research on relevant topics and stay up-to-date with industry news and trends
• Collaborate with the marketing team to ensure all content is aligned with our brand
• messaging and target audience
• Write clear, concise, and engaging content that conveys complex ideas in a simplified
• manner
• Optimize content for SEO and ensure all articles are formatted properly
• Edit and proofread all content before publication
• Ensure all content is delivered on time and meets our high-quality standards
• Requirements:
• Bachelor's degree in English, Journalism, Communications, or related field
• 3-5 years of experience as a Technical Finance Content Writer, from a B2B fintech platform
• Exceptional writing and editing skills, with a keen eye for detail
• Experience with SEO optimization and content formatting
• Strong research skills and ability to synthesize information from multiple sources
• Ability to work independently and manage multiple projects simultaneously
• Excellent communication skills and ability to collaborate with cross-functional teams
• Strong work ethic and commitment to meeting deadlines

Our company name is JNJ Technologies & Services. It is based out of Andhra Pradesh, Vijayawada startup company. We have started in 2023, And it is services based company for two wheelers and Four wheeler. We are dealing with subscription plan of Bike & Car Subscription package start from 2999-21,999.We are having verities of subscription plan variable in duration. We are having verities of subscription plan variable in duration.

Role Description: This is a full-time remote role for a Business Development Associate. We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly

Job Location: Work from home

Selection process: HR Round followed by group discussion and sales manager round.

Salary offered: As per industry standards

Working days: 6 days

Sunday is off

Shifts:10:00am -7:00pm

Qualifications:

• Presentation Skills and Presentations
• Lead Generation
• Strong communication skills
• Excellent written and verbal communication skills
• Ability to work independently and remotely
• Experience in business development or sales is a plus
• Bachelor's degree in Business, Marketing, or Any Graduate

Job Summary:

As a Performance Marketing Wizard, you will be responsible for sprinkling magic dust on our performance marketing campaigns to make them soar to new heights. You will work closely with our marketing team to conjure up creative ideas that will drive customer acquisition and revenue growth. You'll need to be quick on your feet, with the ability to pull rabbits out of hats (metaphorically speaking, of course).

Key Responsibilities:

• Plan and execute performance marketing campaigns that will make our competitors disappear (okay, not really, but we can dream, right?)
• Wave your wand (figuratively) to optimize campaign performance and improve ROI
• Juggle multiple campaigns at once without dropping any balls (or magic potions)
• Analyze campaign data and use your mystical powers to provide insights that will help us make more informed decisions
• Use your enchanting storytelling skills to captivate our audience and make them fall under our spell (and by spell, we mean buy our products)

Qualifications:

• Must have a degree (or equivalent experience) in marketing or a related field
• Experience with performance marketing campaigns (no prior experience with spells or magic required, but we won't hold it against you if you have it)
• Ability to work well under pressure (in case the Dark Lord decides to attack)
• Strong analytical skills (for divination purposes, naturally)
• A sense of humor (to keep us all entertained during those long hours of potion-making)

Roles & responsibilities:-

Exposure to US/International Clients (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

• Excellent written and verbal communication and presentation skills able to generate interest and engages the client during calls and emails.
• Manage projects, and establish productive, professional and profitable relationships with key personnel and clients in assigned projects.
• Coordinate with various departments within the organization, including support, service, and technology and manage resources, to ensure seamless functioning of the client accounts.
• Responsible for client receivables; planning and execution of monthly retention.
• Candidates with Project Management, Digital Marketing & Technical Skills are Preferred.
• Preferred Location Noida.
• Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
• Ability to maintain a positive, motivational, 'get things done attitude, especially when faced with difficult circumstances.
• Achieves strategic customer objectives and account plans defined by company management.
• Good relationship-building skills (internal, external, and cross-cultural).
• Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keeping the internal team updated.

• Maintain a consistent schedule of online meetings with the client to manage performance objectives, and customer- expectations and assess customer needs on an ongoing basis.