Account Receivable Caller

Key Skills & Requirements

• Strong proficiency in Java 11 and above
• Hands-on expertise in Spring Boot and Microservices Architecture
• Strong Programming, Analytical, and Problem-Solving skills
• Proficiency with NoSQL Databases (MongoDB, Cosmos DB) and RDBMS (SQL/Oracle/Postgres)
• Experience with Messaging Queues (RabbitMQ/Kafka)
• Good understanding of Functional and Domain knowledge
• Expertise in Project Architecture & Data Flows
• Proficient in CI/CD tools (Jenkins or equivalent)
• Strong experience with Testing Frameworks: JUnit, Mockito, Cucumber, BDD
• Basic knowledge of Cloud Platforms (Azure / AWS)
• Familiarity with Project Management Tools – JIRA, Confluence, ServiceNow
• Monitoring tools knowledge like New Relic, Splunk, Nagios (good to have)

Responsibilities

• Design, develop, and maintain scalable backend applications using Java 11+ and Spring Boot
• Build and manage microservices-based solutions ensuring high performance and low latency
• Collaborate with cross-functional teams to define, design, and ship new features
• Implement best practices for CI/CD pipelines and automate deployment workflows
• Ensure code quality through unit testing, integration testing, and BDD practices
• Work with databases (SQL/NoSQL) for data modeling and optimization
• Monitor, troubleshoot, and enhance system performance using tools like Splunk, New Relic, Nagios
• Provide technical guidance and mentorship to team members

Key Responsibilities:

• Assist in styling, fittings, and photoshoots.
• Coordinate with vendors for fabrics, trims, and accessories.
• Support in product development, cataloguing, and trend research.
• Maintain samples, mood boards, and fashion archives.

• Technical Leadership & Delivery: Lead the design, development, and deployment of customized Salesforce solutions, ensuring adherence to best practices for architecture, scalability, and security.
• Project Oversight: Oversee all technical aspects of Salesforce projects, from requirements gathering to final deployment, including integration, testing, and performance optimization.
• Team Management: Provide technical leadership and guidance to a team of Salesforce developers, conducting code reviews, setting development standards, and ensuring timely and quality deliverables.
• Stakeholder Collaboration: Work closely with business stakeholders to understand their requirements, translate them into technical specifications, and ensure successful implementation.
• Custom Development: Architect and build custom Salesforce applications using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce tools.
• Integrations: Design and implement Salesforce integrations with third-party systems using REST, SOAP, and API integration tools such as Mulesoft.
• Platform Optimization: Manage, maintain, and optimize existing Salesforce environments, identifying opportunities for improvements in performance, security, and user experience.
• Continuous Improvement: Stay current with Salesforce releases and platform enhancements, recommending updates and innovations to keep systems at the cutting edge.
• DevOps & CI/CD: Drive the adoption of DevOps practices, including continuous integration and deployment (CI/CD), ensuring smooth and efficient code management processes.
• Mentorship: Mentor junior developers, providing guidance on best practices, troubleshooting, and problem-solving, fostering a culture of continuous learning and technical excellence.

Requirements:

• 
  
• 6+ years of experience in Salesforce development and technical leadership, with in-depth knowledge of Apex, Visualforce, Lightning Web Components (LWC), and Salesforce integrations.
• Strong experience in architecting scalable and secure Salesforce solutions, with proven success in delivering complex technical projects.
• Expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud and platform capabilities, with a deep understanding of platform limitations and opportunities.
• Extensive hands-on experience with API integration tools such as REST, SOAP, and Mulesoft.
• Proven ability to lead technical teams, manage resources, and deliver high-quality solutions on time and within budget.
• Strong analytical and problem-solving skills, with a track record of efficiently resolving complex technical challenges.
• Salesforce certifications such as Salesforce Certified Technical Architect or Salesforce Platform Developer II are highly preferred.
• Experience with implementing DevOps processes, including continuous integration and deployment (CI/CD).
• Excellent communication, collaboration, and leadership skills, with the ability to work effectively with global teams and stakeholders

As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

Description:

Looking for experienced Software Developer with a strong background in SaaS product development. This role is crucial in driving the design and development of a modern accounting software for India.

The role gives you a unique chance to work on cutting-edge technology in an exciting, high-growth early stage startup that has a vision to revolutionize the way accounting is approached in India.

Key Responsibilities:

• Lead the development of end-to-end solutions that meet market needs.
• Architect, build, and maintain scalable, high-quality software.
• Write clean, efficient, and reusable code in multiple languages, such as Python and Node.js.
• Collaborate with cross-functional teams to bring products to life.
• Test, debug, and refine software based on feedback from users and analytics.
• Proactively research and evaluate new technologies and libraries that can enhance product features or improve development workflows.
• Create technical documentation for software systems.

Qualifications:

• A portfolio showcasing your contributions to projects or products that are currently in use by real people.
• Experience leading teams, particularly those recognized in hackathons or similar competitions.
• A “hacker hobbyist” attitude – enthusiasm for tackling diverse technical challenges.
• Proficiency in multiple programming languages, including Python and Node.js.
• Demonstrated ability to think independently about which tools, libraries, or frameworks to test and implement.
• A comprehensive understanding of the software development lifecycle.
• Excellent problem-solving skills and the ability to work with minimal supervision.
• Strong communication skills and the ability to work collaboratively in a team environment.

What We Offer:

• Competitive salary and equity package. As an early member of the team, you’ll be getting in on the ground floor where the equity portion of your compensation has significant upside.
• The opportunity to be a part of building something truly impactful and to shape the direction of a product with global potential.
• A flexible, dynamic work environment where your contributions are valued and celebrated.
• Professional and personal growth opportunities alongside a passionate and supportive team.

CTC: 25-40LPA based on experience

• Designing, implementing, testing, and maintaining production-quality cloud storage solutions within Google Cloud Platform, Amazon Web Services, and Microsoft Azure
• Provision and manage storage within Virtual (VMWare, Hyper-V, etc), Windows, and Linux environments
• Ensure the availability, reliability, and security of storage platforms and related management systems
• Monitor and report on SAN operational health and performance
• Familiarity with Fibre Channel, iSCSI, CIFS, and NFS protocols and management
• Plan and execute SAN zoning configuration changes on Brocade and Cisco MDS technologies
• Plan and execute storage hardware, software, and firmware updates/upgrades
• Troubleshooting any storage-related problems or outages
• Install and configure new storage devices
• Perform capacity analysis/capacity planning, and recommend storage environment improvements
• Create documentation around storage management tasks and procedures
• Cross-train other staff on storage processes and best practices
• Perform capacity analysis on vSphere environments, and recommend changes and enhancements to meet demand
• Perform day-to-day management tasks in vCenter, including vMotion, storage migrations, and P2V
• Knowledge of, and experience implementing VMWare best practices
• Experience supporting a variety of platforms, including at least some of the following: DellEMC Unity, VMAX/PowerMax (this is an important one), Isilon, DataDomain, NetApp
• Supporting and operating platforms with the core principle of “automate everything” at the center of your work

In a mobile-first world, there is always an inevitable risk posed by cyber security concerns, which is addressed by our client through API-based solutions. They focus on securing mobile-first enterprises against new age cyber fraud. Their aim is to reduce risk and accelerate the growth of all mobile transactions.

• Devising campaigns and strategies to increase end-consumer sign-up
• Being guardian for the Conversion rate optimization (CRO) for the entire merchant funnel - Landing page, Signup, Onboarding, Referral and Engagement
• Handling all merchant lifecycle communication to optimize merchant funnels via emails, sms, push notifications and more
• Working closely with Product team to create viral loops across the merchant and consumer lifecycle to drive sustainable product-led growth
• Working on content for various use cases and mediums - blogs, video scripts, ads copies, landing pages, social media copies, etc.
• Enabling sales and business teams with lead generation - sales kits, testimonials, case-studies to better the conversion funnel
• Improving merchant sign-ups to keep the top-line ticking - community building, webinars, event organization etc. to increase brand awareness

What you need to have:

• At least 3+ years experience working in D2C/ SaaS/ Payments space with focus on building strategies around growth, conversions, engagement and retention either in a product marketing/ growth marketing role
• Ability to build a trackable and transparent leads pipeline for sales teams to hunt
• Excellent verbal and written communication skills
• Experience with analytics and event tracking tools (Mixpanel, Google Analytics)
• Experience with marketing automation tools or CRMs
• Experience with HubSpot would be a bonus    

Hiring for Anahad Pharmacy (Division of HelpNow)

About Anahad:

Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni. 

At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by the earliest investors of Uber, SpaceX and some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.    

Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry. 

About this role

We’re seeking a Head of Engineering to work closely with our technical team and engineers to design and scale our product infrastructure and architecture. You will partner with cross-functional stakeholders across engineering, AI, product management, QA, design, operations and sales to lead the technology vision and direction.

This role reports directly to the CEO and will involve working closely with him and the product team to refine and iterate on the product and engineering roadmaps.

Requirements

• 6-10 years of architecture, software design, engineering, and implementation experience in a complex and fast-moving early stage start-up environment.
• Strong expertise in systems architecture and a service based codebase.
• Strong expertise in designing highly available, fault-tolerant, scalable systems.
• Experience building and leading engineering teams that took products from idea to launch (0 to 1), and launch to scale (1 to 10).
• Strong communication and leadership abilities especially in the current remote environment.
• Strong developer who can give the best in their team a run for their money!
• A passion for building impactful products.
• Deep knowledge of backend and frontend technologies such as NodeJS, Java, PHP (Laravel), Postgres/MySQL, ReactJS, Docker, and Kubernetes.
• Experience with mobile development: Android and/or React Native.

Building the Engineering Team and Culture

The power of a good engineering leader is to build out the engineering team and set a start-up’s engineering culture, especially when the organization gets to the size where that middle layer of management is required. A strong head of engineering should therefore be able to determine who will be good leads for the team, hire them, and be able to groom that skill set over time.

Product Planning

Not only the ability to execute, but the leader’s role prior to development is also critical to the product-planning phase. While product management/marketing will provide insight into the features, market size, pricing etc. the engineering leadership needs to provide feedback into the resources (headcount, equipment, etc.) needed to deliver by a given date. An engineering leader brings sanity to this process with a unified view of broader objectives.

Execution

Ultimately, the output of any engineering organization is the product. A well-functioning organization will not only build a high-quality product, but also hit pre-determined dates and accurately forecast updates to the timeline as it changes. One has to have a command of the software development process, and ensure the correct process is in place and followed.

Handling Chaos

When a product launch goes right and catches the world on fire, the feedback from the market can be overwhelming. Even with marginal success, engineering will be inundated with customer escalations, feature requests etc. All of this must be addressed while continuing to drive the product forward. A hallmark of a strong engineering leader is to maintain composure while navigating this chaos.

Why you’ll LOVE this job

We’re a small team that enjoys working hard, getting a lot done and having fun. Not to mention that you’ll get to work on a product that is making a profoundly positive impact on people’s lives. We also provide an outstanding training ground for aspiring entrepreneurs. We can promise:

• You will be a part of founding team and work closely with the founders on the vision 
• We care about you. We offer competitive health insurance for employees. 
• Our co-workers are a close-knit, intelligent, and motivated team.

Compensation

Commensurate with experience (Cash + Bonus + Equity).

Our client is a leading provider of specialised marketing services that enables businesses across different sectors to grow effectively. This decade old venture founded by a woman entrepreneur offers innovative solutions by leveraging cutting edge technology based on the individual needs of the client. Their services include market research, in- store promotions, store launches, road shows, retail merchandising, events and exhibitions, among others.

Headquartered in Mumbai, the company has presence in Delhi, Bangalore and Chennai as well as dedicated local teams across other metros and small towns in India. This agency has worked with more than 100 companies and 800 brands and delivered top notch marketing strategies through integrated BTL and digital channels. Some of its clients include ITC, Zydus Wellness, PnG, Crompton, HUL, Tata and Nestle.

• Building long-term relationships with clients
• Making presentations
• Planning and monitoring content calendars
• Addressing client queries effectively and in a timely manner
• Investigating and determining clients wants and needs
• Planning and implementing digital strategies for clients
• Presenting and training on social media strategies to clients, addressing queries
• Coordinating requirements internally within team
• Analyzing the effectiveness of digital campaigns
• Monitoring insights and analytics
• Setting up a list of KPIs to track for each client
• Preparing and presenting reports on their progress
• Keeping abreast with new trends in digital technology

Desired Candidate Profile

• Minimum 3+ years of working experience as a Digital Account Manager or field related to Client Servicing/Project Management/Customer Service
• 2 years of experience with Social Media and Google Adwords campaigns
• Strong communication skills to communicate requirements and updates with clients and internally with the team, over the phone, email and in-person
• Sense of ownership and pride in your performance and its impact on company’s success
• Ability to think critically and problem-solving skills
• Attention to detail
• Good time-management skills