Inside Sales executives sell products and services for their company over the phone. They also manage client accounts and maintain relationships, all through taking and making phone calls. Telesales can be classified as:
- Inbound Telesales: Takes place when a potential customer/client calls the company enquiring about their products/services. Inbound telesales are designed to cater to customer responses to company's promotional/ advertising campaigns. Technical support executives also fall under this category if they do cross selling.
- Outbound Telesales: takes place when a telesales executive proactively initiates a call to a prospective customer. These calls can be for existing customers for cross-selling / up-selling new product/service offerings or for new customer acquisition.
Telesales executives can be hired for both B2C (Business to Consumer) or B2B (Business to Business) selling. Depending on the company's offering, target audience and geography, the skills and attributes required for the Telesales job would differ. For example, a company with mostly B2B international clients would need the candidate to be fluent in English, while for another company with B2C client or regional customers, knowledge of local language would be more important than English.
The Job Role and Responsibilities
A telesales executive is generally a part of the company's sales team and his/her primary job is to sell. Telesales executives have set targets and strategies by their team supervisor. They would mostly be calling a prospective client and persuading them to either purchase/trial a product/service, or accept a visit from another sales team member. Telesales executives must have a clear understanding of the product/service they are selling and should be able to negotiate well.
Competencies and Skills Required
A telesales executive is required to interact with customers for most part of his/her day and so good communication skills are a must. He/she must be able to plan the number of fresh/follow-up calls he/she has to do in order to meet targets. The job also requires good selling and persuading skills and also a thorough understanding of the company's offerings. The major skills and competencies that employers look for are:
- Good spoken and written language skills
- Ability to plan and execute
- Ability to persuade and negotiate
- Ability to work under stress
- Ability to work as a team
About Techjockey Infotech PvtLtd
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Company – Bonanza Portfolio Ltd.
Designation – Franchisee Manager
Good in English communication and Local Language
Job Description:-
1. Generating revenue through wealth Broking and Assets products through Channel partners / POSP Associates / Franchisee .
2. Generating revenue from existing channel partners is also desired.
3. Preferring candidates having experience in direct sales , channel sales .Understanding of Mutual Fund / Insurance / Equity and broking ecosystem is a prerequisite .
4. New client acquisition, building new relationships and increasing depth in existing relationships with clients.
5. Selling online broking accounts- Demat account, trading account.
6. Identifying customer needs, assessing their appetite and providing them investment options.
7. Cross selling of financial products like Mutual Fund, Insurance, Bonds, etc.
8. Achieving targets as assigned by the organisation on a monthly basis.
9. Migrating offline clients to do online trading.
10. Regular updates to the immediate superior as a when required.
INTERESTED IN TELE MARKETING / TELE CALLING.
MANAGE DAILY WORK REPORT
CREATE DEALER AND DISTRIBUTION NETWORK
READY TO ACHIEVE YEARLY TARGET
WORK IN TEAM.
As a Sales Officer, you will be resposible for identifying potential towns, appointing distributors, inducting them on processes and system in line with
company strategy.What you will do:
- Communicating distributor margin and his ROI
- Establising relationships with retailer to address his needs, driving orders, increasing the number of SKU stocked, answering retailer questions and escalating complex issues to senior
- Retailing for secondary sales through explaining company products
- Using cost benefit analyses on retail margin, trade scheme, distributor credit days for retail, implementation of btl activity eg display, merchandise company products etc.
- Overall value/volume target achievement in assigned area
- Building distribution infrastructure in assigned area
- Maintaining record for primary/secondary sales, claims etc.
- Informing senior on competitor’s activities
What you need to have:
- Prior experience of distribution, channel sales, dealersetc
- Good verbal and written communication skills
- Passion for sales
- A results-driven approach
A decade old, the firm has grown to great heights, beside partnership with the best universities and organizations across the globe. They are backed by a global publishing house, that is more than 200 years old, whose international operations cover the USA, Europe, Asia, Canada, and Australia - known for published works of more than 450 Nobel Laureates in categories across Economics, Chemistry, Peace, Economics, and Physiology among others.
- Developing a long-lasting relationship with assigned client portfolio.
- Creating sales plan for generating revenue, managing the P&L for assigned customers
- Acting as point of contact for complaints and escalating issues as appropriate.
- Identifying Opportunities and being responsible for upselling and cross selling to the defined customer base.
- Collaborating with internal teams to address customers’ needs.
- Working closely with Business Development teams to identify and grow opportunities within territory/ market.
- Forecasting and maintaining a strong pipeline.
What you need to have:
- 5 - 8 years experience in business development & account management in staffing industry
- Strong interpersonal and Communication skills, both verbal and written and good negotiation skills
- Candidate with prior experience of more than 5 years in Customer Service and Sales preferred.
- Driven to succeed and motivated by a target driven environment.
- A customer-oriented attitude
- Problem-solving aptitude
- Ability to work well with a team.
- Ability to network and build relationships.
- Able to multitask and juggle competing priorities.
- Strong client facing staffing experience in both hunting and farming.
- Have been responsible for the end-to-end client relationship.
- Proven track record of meeting and exceeding targets.
- Cold calling, relationship building, follow up through emails.
- Generating new sales orders.
- Acting as a bridge between customers & the company.
- Identify relevant new business opportunities
- Efficiently and effectively process assigned opportunities into new business sales
- Research and build new and existing prospect accounts (i.e., adding contacts, sending regular emails, appointment setting)
- Consistently meet or exceed monthly and quarterly sales targets to secure new business
Specific Skill Set:
- Must be Very Good at English & Kannada Communication.
- Should have at least 2 years of experience as a Sales promoter in the medical field.
- A strong desire to become a sales professional.
The candidate will be responsible for Ad Sales for Print Media (Magazine)
- Building leads through existing & cold calls.
- Should be a self-starter and with excellent presentation skills.
- Driving revenue and sales with the development of creative initiatives
- Developing an extensive network in the industry ( E.g. Brands)
- Ensuring sales strategy is executed accordingly and effectively
- Meeting and exceeding weekly and monthly activity and revenue targets.
Requirements
- You have at least 3 years of experience within an Ad Sales print media industry.
- You have an established network in the corporate and ad agencies from prior experience.
- You have a strong understanding of the industry and stay updated with market trends.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are adaptable and thrive in changing environments
- You are a self-starter and demonstrate a high level of resilience
Educational Qualification: Graduate
Some Duties and Responsibilities:
1) Meet the target of outbound calls daily
2) Customer acquisition & Retention
3) Guide the customer through the purchasing process
4) Clearing customer doubts
Must be using Dialer
Location-Mumbai
Language Proficiency: English & Marathi
Must have a strong wifi connection and laptop
Interested Candidate kindly contact me