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Inside Sales Executive
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Inside Sales Executive

Shantanu Paul's profile picture
Posted by Shantanu Paul
1 - 5 yrs
₹3L - ₹5L / yr
Delhi, Delhi, Gurugram, Noida
Skills
Lead Generation
Telesales
Sales
Business Development

 

Inside Sales executives sell products and services for their company over the phone. They also manage client accounts and maintain relationships, all through taking and making phone calls. Telesales can be classified as:

  • Inbound Telesales: Takes place when a potential customer/client calls the company enquiring about their products/services.  Inbound telesales are designed to cater to customer responses to company's promotional/ advertising campaigns. Technical support executives also fall under this category if they do cross selling.
  • Outbound Telesales: takes place when a telesales executive proactively initiates a call to a prospective customer. These calls can be for existing customers for cross-selling / up-selling new product/service offerings or for new customer acquisition.

Telesales executives can be hired for both B2C (Business to Consumer) or B2B (Business to Business) selling. Depending on the company's offering, target audience and geography, the skills and attributes required for the Telesales job would differ. For example, a company with mostly B2B international clients would need the candidate to be fluent in English, while for another company with B2C client or regional customers, knowledge of local language would be more important than English.

The Job Role and Responsibilities

A telesales executive is generally a part of the company's sales team and his/her primary job is to sell. Telesales executives have set targets and strategies by their team supervisor. They would mostly be calling a prospective client and persuading them to either purchase/trial a product/service, or accept a visit from another sales team member. Telesales executives must have a clear understanding of the product/service they are selling and should be able to negotiate well.

Competencies and Skills Required

A telesales executive is required to interact with customers for most part of his/her day and so good communication skills are a must. He/she must be able to plan the number of fresh/follow-up calls he/she has to do in order to meet targets. The job also requires good selling and persuading skills and also a thorough understanding of the company's offerings. The major skills and competencies that employers look for are:

  • Good spoken and written language skills
  • Ability to plan and execute
  • Ability to persuade and negotiate
  • Ability to work under stress
  • Ability to work as a team
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About Techjockey Infotech PvtLtd

Founded :
2016
Type :
Product
Size :
100-500
Stage :
Profitable

About

The technology automation of SMBs & SMEs is on the rise. With customer's need to manage their sales along with getting productivity out of the Dev Team, Techjockey offers all software under a single roof. Started in 2016, Akash & Arjun started Techjockey.com with a focus on enabling any and every business to easily adapt to technology. With Techjockey.com software buying is not a hassle anymore. One can quickly browse through 600 different software categories, filter down from 5900 software options, and make an online purchase right away. However, with comparison features and software options to choose from, you are likely to be spoilt for choices! Techjockey has been the trusted software vendor of 7500 plus B2B IT buyers. And not just customers but Techjockey is also premium partners with brands like Microsoft – Gold & CSP Partner, Adobe – Gold Reseller, Dell – Titanium Partner, HPE – Platinum Partner, IBM – Gold Partner, Vmware – Premier Partner, Red Hat, and many others.
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skill iconPHP
+1 more
Role: • Job Title : Java Developer - Backend • Number of openings : 3 • Reporting to : CTO • Experience : 3 Yrs. to 7 Yrs. Required Skills: • Strong experience as a Java/J2EE development is required • Good knowledge in OOPS, Datastructures • Strong background in developing and deploying software that runs in a real-time, multi-threaded environment • Good knowledge with concepts of MVC JDBC and RESTful API Integration • Experience with threaded and asynchronous environment • Experience with any of the following Frameworks is a Plus: Spring, Spring Boot, Jersey, Junit, Hibernate • Fundamental understanding of design patterns • Working knowledge of SOAP/XML/WSDL • Proven experience in Redis database • Experience supporting and troubleshooting problems in a highly complex environment • Familiar with agile / scrum development methodologies • Proficient understanding of Code version tools like Git/ Bitbucket and SVN • Familiarity with Continuous Integration and tools such as Maven and Jenkins. Role & Responsibilities: • You will be responsible for Java development and building large scale applications that are high performance, scalable, and resilient in an SOA environment • Working closely with end-users and other members of the team to identify and employ the best solutions • Developing and implementing strong algorithms/techniques for solving problems in a high-volume, high-availability environment • Engaging end-users to identify new requirements, strategic direction and highlight issues • Defining and building maintainable processes that provide resilient and stable platforms, which support end user’s business/technical demand • Integrating new services and providing clean APIs and services for applications About Us: Vitruvian 3D Solutions, based in Hyderabad, Telangana is a Computer Vision & 3D Scanning Software development company with products in the Fashion and Fitness verticals. We develop both hardware and software solutions that leverage our unique 3D Scanning infrastructure for a multitude of applications within the aforementioned verticals.
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Shubham Vishwakarma

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