Inside Sales executives sell products and services for their company over the phone. They also manage client accounts and maintain relationships, all through taking and making phone calls. Telesales can be classified as:
- Inbound Telesales: Takes place when a potential customer/client calls the company enquiring about their products/services. Inbound telesales are designed to cater to customer responses to company's promotional/ advertising campaigns. Technical support executives also fall under this category if they do cross selling.
- Outbound Telesales: takes place when a telesales executive proactively initiates a call to a prospective customer. These calls can be for existing customers for cross-selling / up-selling new product/service offerings or for new customer acquisition.
Telesales executives can be hired for both B2C (Business to Consumer) or B2B (Business to Business) selling. Depending on the company's offering, target audience and geography, the skills and attributes required for the Telesales job would differ. For example, a company with mostly B2B international clients would need the candidate to be fluent in English, while for another company with B2C client or regional customers, knowledge of local language would be more important than English.
The Job Role and Responsibilities
A telesales executive is generally a part of the company's sales team and his/her primary job is to sell. Telesales executives have set targets and strategies by their team supervisor. They would mostly be calling a prospective client and persuading them to either purchase/trial a product/service, or accept a visit from another sales team member. Telesales executives must have a clear understanding of the product/service they are selling and should be able to negotiate well.
Competencies and Skills Required
A telesales executive is required to interact with customers for most part of his/her day and so good communication skills are a must. He/she must be able to plan the number of fresh/follow-up calls he/she has to do in order to meet targets. The job also requires good selling and persuading skills and also a thorough understanding of the company's offerings. The major skills and competencies that employers look for are:
- Good spoken and written language skills
- Ability to plan and execute
- Ability to persuade and negotiate
- Ability to work under stress
- Ability to work as a team
Shubham Vishwakarma
Full Stack Developer - Averlon
About Techjockey Infotech PvtLtd
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Roles & Responsibilities
Key Responsibilities
- Lead end-to-end implementation and delivery of software/technology products for enterprise customers.
- Own implementation projects from initial requirements gathering and planning through UAT, deployment, and customer go-live.
- Understand customer requirements and translate them into clear implementation plans, milestones, timelines, and deliverables.
- Act as the primary project/implementation point of contact for enterprise customers.
- Coordinate closely with Product, Engineering, Support, and other internal teams to resolve dependencies, issues, and implementation blockers.
- Manage project timelines, risks, dependencies, scope, and stakeholder expectations.
- Conduct regular project reviews and provide executive-level updates and reporting to customers and internal leadership.
- Engage directly with C-level executives, Directors, VPs, and other senior enterprise stakeholders.
- Build and maintain strong, strategic, long-term relationships with enterprise customers.
- Ensure successful UAT, deployment, adoption, and transition to the relevant post-go-live/customer success teams.
- Proactively identify risks and challenges and drive them to resolution.
Ideal Candidate
1Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain2Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients3Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery4Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)5Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.6Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships7Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability8Mandatory (Company) -B2B SaaS Product companies9Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.10Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon11Mandatory (Education): Engineering graduate12Mandatory (Note): Candidates who had been working earlier with Sprinklr or currently working with Sprinklr will not be considered
Interview Process
About AbleCredit
AbleCredit helps banks, NBFCs, and housing finance companies make faster, better-informed lending decisions through technology-enabled field verification, income estimation, borrower verification, and post disbursement portfolio monitoring. Our solutions enable financial institutions to improve operational efficiency, reduce risk, and accelerate lending decisions.
The Role
We're looking for a Manager – Pre-Sales & Solution Consulting to bridge the gap between customer requirements and our product capabilities.
As part of the Sales team, you will engage with prospective clients to understand their business processes, lending workflows, and operational challenges. You will evaluate solution feasibility, define the scope of Proof of Concepts (POCs), and work closely with Product, Engineering, and Operations teams to design solutions that align with customer requirements.
This role is ideal for someone who enjoys solving business problems, collaborating across teams, and translating customer needs into practical product solutions. While you will work closely with the Sales team, your primary responsibility is to ensure technical and business feasibility before a commercial commitment is made.
What You'll Do?
- Understand prospective clients' lending workflows, operational processes, and business challenges through discovery sessions.
- Gather, analyse, and document business requirements to determine how AbleCredit's platform can address customer needs.
- Conduct feasibility assessments for new client use cases and identify any product or implementation gaps.
- Define the scope, objectives, success criteria, assumptions, and timelines for client POCs.
- Collaborate closely with Product, Engineering, Operations, and Sales teams to design practical and scalable solutions.
- Recommend configuration approaches or process improvements based on customer requirements.
- Identify implementation risks, dependencies, and constraints early in the sales cycle.
- Support customer meetings by presenting solution workflows, product capabilities, and proposed approaches.
- Coordinate internal stakeholders to ensure POCs are well planned and executed as designed.
- Create clear solution documentation, requirement specifications, process flows, and implementation notes.
- Provide structured customer feedback to Product teams to support future product enhancements.
- Ensure a seamless handover of validated opportunities to the implementation or Customer Success teams once commercial discussions begin.
What We're Looking For?
- 2–4 years of experience in Pre-Sales, Solution Consulting, Solution Engineering, Business Analysis, Product Consulting, Implementation Consulting, or a similar customer-facing role within a B2B SaaS, FinTech, or enterprise technology environment.
- Strong experience gathering business requirements and translating them into solution designs.
- Ability to understand business processes and evaluate solution feasibility.
- Excellent communication and stakeholder management skills with the ability to engage business and operational teams.
- Strong analytical and problem-solving abilities with attention to detail.
- Experience coordinating with cross-functional teams including Product, Engineering, Operations, and Sales.
- Ability to manage multiple customer engagements simultaneously in a fast-paced environment.
- Comfortable preparing documentation such as business requirements, solution proposals, process flows, and POC plans.
Nice to Have
- Experience working with banks, NBFCs, lending platforms, or other BFSI organisations.
- Understanding of lending operations, credit workflows, field verification, or loan origination processes.
- Experience supporting enterprise software implementations or Proof of Concepts.
- Familiarity with APIs, system integrations, or workflow automation concepts.
- Experience using CRM and project management tools.
What Success Looks Like?
- Customer requirements are accurately understood and translated into well-defined solution plans.
- Feasibility assessments are completed with minimal rework during implementation.
- POCs are scoped clearly with realistic timelines and measurable success criteria.
- Strong collaboration between Sales, Product, and Engineering throughout the pre-sales lifecycle.
- Smooth transition of qualified opportunities to implementation teams with complete documentation and minimal knowledge gaps.
Junior Firmware / Hardware Engineer
Team: Smart Devices
Location: Bangalore. On-site
Experience: 0–2 years
About the role
We design and build connected hardware devices; that run in thousands of homes and gated communities. This role sits right at the boundary of hardware and firmware: you'll help take boards from schematic to bring-up to shipping firmware, working alongside senior engineers, ODM/vendor partners, and the cloud and mobile teams.
It's a hands-on role for someone early in their career who's genuinely excited about embedded systems; equally happy with a soldering iron and a debugger.
What you'll do
- Design and lay out PCBs; schematic capture, component selection, multi-layer layout, and BOM prep under the guidance of senior engineers
- Bring up new boards: power-on checks, debugging hardware faults, and validating peripherals
- Write and debug firmware for microcontrollers and embedded Linux SoCs (drivers, peripheral integration, application logic)
- Work with communication interfaces such as UART, I2C, SPI, BLE, and Wi-Fi/MQTT
- Read datasheets and reference designs and translate them into working hardware and code
- Support hardware validation through EVT/DVT/PVT stages and collaborate with manufacturing partners
- Document designs, test results, and known issues clearly
What we're looking for
- BE/BTech in Electronics, Electrical, ECE, or a related field
- 0–2 years of experience, or strong academic/personal projects in embedded systems
- Working knowledge of embedded C (C++ is a plus)
- Hands-on experience with a PCB design tool (KiCad, Altium, Eagle, or similar) at least at a coursework or side-project level
- Solid grasp of electronics fundamentals: digital and analog circuits, microcontrollers, power basics, and an introduction to signal integrity
- Comfortable reading schematics and datasheets
- Familiarity with common interfaces (UART, I2C, SPI, GPIO)
- Curiosity, attention to detail, and a genuine willingness to learn quickly
Nice to have (not required)
- Exposure to ESP32 / STM32, an RTOS (e.g. FreeRTOS), or embedded Linux
- Experience with version control (Git)
- Familiarity with wireless protocols (BLE, Wi-Fi) or IoT cloud connectivity (MQTT)
- A hardware project you've built end-to-end we'd love to see it
- Basic Python for scripting and bench/test automation
Why join
- Own real hardware that ships to real users
- Learn the full product lifecycle concept, schematic, layout, firmware, manufacturing directly from senior engineers
- Join a small, high-ownership team where your work has visible impact
Java
Spring Boot
Elastic SearchEDUCATION & EXPERIENCE :
- A professional degree in Computer Science from a reputable institution, backed by a consistent academic record.
- A knack for problem-solving, data structures, and algorithms.
- Proficiency in ElasticSearch.
- 6+ years of hands-on development experience, primarily in building products for large enterprises.
- Exceptional communication skills.
- Mastery in Java programming; familiarity with Python is a plus.- Experience with Spring Boot.
- Practical knowledge of one or more cloud-based technologies (e.g., ElasticSearch, Storm, Hazelcast, MongoDB, Ceph, Kafka) is highly desirable.
- Expertise in building concurrent and/or parallelized, highly performant scalable applications.
- A track record of identifying and addressing complex issues in scalable deployments.
- Exposure to Service-Oriented Architecture (SOA) and Test-Driven Development (TDD) is an added advantage.
ROLES & RESPONSIBILITIES :
- Dive deep into technical aspects (Analysis, Design & Implementation) as required.
- Take complete ownership of features within the product.
- Engage in debates and detailed discussions about functional and non-functional requirements with our Product Management team.
- Collaborate with the team to design solutions, seeking stakeholder input before implementation.
- Create essential artifacts such as functional specifications and detailed designs for your assigned features.
- Implement intricate features with an unwavering commitment to quality, following the Test- Driven Development (TDD) process.
- Maintain open lines of communication, promptly reporting risks and progress to your supervising manager.
- Share your expertise and mentor team members.
- Provide support by troubleshooting and creating Root Cause Analysis (RCA) for production issues, subsequently working on short-term and long-term solutions.
Job Summary
We are looking for a proactive and result-driven Business Development professional with 3–6 years of experience in B2B sales. The ideal candidate will be responsible for generating new business opportunities, managing client relationships, and driving revenue growth through strategic outreach and relationship-building.
Key Responsibilities
Identify, qualify, and generate new B2B sales leads through market research, cold calling, networking, and industry events.
Develop and execute strategies to expand the company’s customer base and achieve sales targets.
Conduct product demos, presentations, and solution pitching to senior decision-makers.
Build and maintain strong relationships with clients to understand their business needs and propose appropriate solutions.
Prepare proposals, negotiate deals, and close sales with a strong focus on long-term partnerships.
Maintain accurate and updated records in CRM tools (HubSpot/Salesforce/Zoho, etc.).
Collaborate with internal teams (Marketing, Product, Operations) to deliver seamless customer experience.
Monitor market trends, competitor activities, and customer feedback to refine sales strategies.
Provide periodic reports on sales performance, forecasts, and pipeline updates.
NodeJS (Node.js)
MongoDB
React.js
Express- Architecting, Developing, testing, and deploying robust products that are fast, scalable, and highly responsive
- Designing client-side and server-side architecture
- Building the front-end of applications through appealing visual design
- Developing and managing well-functioning databases and applications
- Designing and maintaining large and complex databases, both relational and non-relational databases.
- Establishing, refining and integrating development environment tools and software as needed
- Identifying production and non-production application issues as a part of the deployment
- Deploying applications on the AWS cloud with the ability to quickly debug hosting-related issues.
- Writing effective APIs
- Testing software to ensure responsiveness and efficiency
- Troubleshooting, debugging and upgrading software
- Creating security and data protection settings
- Building features and applications with a mobile responsive design
- Writing technical documentation
- Working with data scientists and analysts to improve software
What you need to have:
- BE/ ME/ BCA/ MCA- Any Computer/ IT Degree
- Expertise in Mongo DB, Express js, React js, Node js, HTML5, CSS3, LESS/ SASS, Bootstrap.
- 3-4 years of experience in server management, Microservice, and AWS knowledge is not mandatory but will be preferable.
- Strong analytical and problem-solving skills
- Comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries.
- Be a team player with a knack for visual design and utility.
- Also familiar with Agile methodologies
- In-depth knowledge of SAP system, ABAP language and HANA platform.
- Experience in using/ working with ABAP, OO ABAP, Reports, BAPI, BADI, User Exits, ALV Reports, Module Pool, BDC, Smart Forms, Adobe Forms, ALE/IDOC, RFCs, HANA - CDS view, Attribute Views, Procedure, AMDP and ADBC experience, HANA Native Views Attribute View, Analytic Views, Modelling and Procedures and HANA XS and Search experience.
- Work on development, enhancements/ changes and implementation of SAP-ABAP projects.
- Provide high quality support throughout the project.
- Conduct defect analysis and perform necessary fixes and enhancements.
- Collaborate with functional owners, architects and other personnel to develop systems to meet the requirements.
- Create technical specification and estimations for assigned project.
- Work in compliance with the programming and documentation standards.
- Assist in unit testing of ABAP programs.
- Ensure project completion within the allotted timelines and budget.
- Troubleshoot production problems in a timely manner.
- Maintain and update existing program codes as needed.
.NET
Javascript
HTML/CSSElastic SearchWe are looking for seasoned technical leaders from .NET background with experience in building cloud-based web applications and products. The role involves understanding business requirements, customer problems, architecting the appropriate solutions that are secure, scalable, high performing and testable.
Requirements:
- Passion for building and delivering great software with a strong sense of ownership, while working closely with juniorteam members.
- 6+ years of experience in building web applications using ASP.NET MVC and .NET platform in general.
- Experience of architecting and designing web applications and services
- Experience in building applications on .NET Core, is a great plus
- Should have strong UI development skills using HTML, CSS/JavaScript frameworks.
- Strong experience with Build and Release, Agile processes and Estimation/Planning
- Exposure to New Relic or similar tools to optimize web application performance
- Strong expertise in SQL programming, with experience of writing & optimizing queries that access/process millions of records
- Understanding and experience of working with Product Management, Design and DevOps teams.
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Full Stack Developer - Averlon