Inside Sales executives sell products and services for their company over the phone. They also manage client accounts and maintain relationships, all through taking and making phone calls. Telesales can be classified as:
- Inbound Telesales: Takes place when a potential customer/client calls the company enquiring about their products/services. Inbound telesales are designed to cater to customer responses to company's promotional/ advertising campaigns. Technical support executives also fall under this category if they do cross selling.
- Outbound Telesales: takes place when a telesales executive proactively initiates a call to a prospective customer. These calls can be for existing customers for cross-selling / up-selling new product/service offerings or for new customer acquisition.
Telesales executives can be hired for both B2C (Business to Consumer) or B2B (Business to Business) selling. Depending on the company's offering, target audience and geography, the skills and attributes required for the Telesales job would differ. For example, a company with mostly B2B international clients would need the candidate to be fluent in English, while for another company with B2C client or regional customers, knowledge of local language would be more important than English.
The Job Role and Responsibilities
A telesales executive is generally a part of the company's sales team and his/her primary job is to sell. Telesales executives have set targets and strategies by their team supervisor. They would mostly be calling a prospective client and persuading them to either purchase/trial a product/service, or accept a visit from another sales team member. Telesales executives must have a clear understanding of the product/service they are selling and should be able to negotiate well.
Competencies and Skills Required
A telesales executive is required to interact with customers for most part of his/her day and so good communication skills are a must. He/she must be able to plan the number of fresh/follow-up calls he/she has to do in order to meet targets. The job also requires good selling and persuading skills and also a thorough understanding of the company's offerings. The major skills and competencies that employers look for are:
- Good spoken and written language skills
- Ability to plan and execute
- Ability to persuade and negotiate
- Ability to work under stress
- Ability to work as a team
Subodh Popalwar
Software Engineer, Memorres
About Techjockey Infotech PvtLtd
Similar jobs
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript6+ years of experience in full-stack web development, with expertise in both Java and React.
Proficiency in Java programming language, including experience with Spring Boot or similar frameworks for backend development.
Strong understanding of frontend technologies, particularly ReactJS, along with HTML5, CSS3, and JavaScript.
Experience in designing and developing RESTful APIs and integrating backend services with frontend components.
Knowledge of database systems such as MySQL, PostgreSQL, or MongoDB, and proficiency in writing SQL queries.
Familiarity with modern software development tools and practices, including Git, CI/CD pipelines, and Agile methodologies.
Ability to work independently as well as collaboratively within a team environment, with excellent communication and interpersonal skills.
Proven track record of delivering high-quality, scalable, and maintainable software solutions.
Problem-solving mindset with the ability to analyze complex technical challenges and propose effective solutions.
Bachelor’s degree in Computer Science, Engineering, or related field is preferred.
Prior experience in agile development environments and familiarity with DevOps practices would be advantageous.
- Job Description-Responsibilities:
- Utilize extensive experience in SFDC including creating Roles, Profiles, Page Layouts, Support Processes, Record Type, Workflow Alerts, Approval Workflow, and Report generation.
- Hands-on experience in Salesforce development with Apex Classes, Apex Triggers, Batch Apex, Schedule Classes.
- Proficient in integrating with external systems using REST API.
- Expertise in Salesforce Lightning, AURA, and LWC (Lightning Web Component).
- Experienced in SFDC development using Visualforce Pages, Components, SOQL, SOSL, and DML Statements.
- Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement gathering, enhancements, and deployment.
- Sound experience in Workflow Rules, Process Builder & Flow Builder.
- Familiarity with Sales & Service Cloud, as well as Financial Service Cloud.
- Proficient in working with Changesets in Salesforce for configuration and code migration.
- Experienced in data migration, export, and import using tools like Data Loader and Data Export option available in Salesforce application.
- Ability to effectively map Business requirements to Software requirements and emerge with an effective, efficient, and user-friendly software solution.
- Extensive experience with Agile (Scrum) methodology and procedure.
NodeJS (Node.js)
MongoDB
ExpressJob Description:
We are looking for a self-starter/ Back End Developer who can work well with minimal guidance and in a fluid environment. Proficient at programming and interacting with APIs and good knowledge of RESTful design. Customer-focused reacts well to changes, works with teams, and is able to multitask. A natural communicator who can articulate and express thoughts and explain technical concepts in clear, plain English (both written and verbal)
Key Responsibilities:
Hands-on experience in different technologies and languages such as JavaScript, NodeJS, MongoDB, Express JS, MySQL, REST API, Web Services/REST/JSON, MVC Framework to develop Web /mobile applications. Participating in the design and creation of scalable software. Writing clean, functional code on the back-end. Testing and fixing bugs or other coding issues
Position Type: Full-Time
Educational Qualifications: B.Tech/B.Sc/MCA/Relevant Degree in Computer Science.
Experience: 3+ years of hands-on experience in Backend
Reports to: Development Manager
Roles & Responsibilities:
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
- Excellent scoping and estimation skills
Skills and Responsibilities:
- Proven experience as a Backend Developer or similar role
- 4+ years of hands-on software engineering experience in Node.js and Typescript
(Including Express, Feathers.js, and/or Nunjucks)
- Strong understanding of node modules, npm, nodemon.
- Strong understanding of production systems and Cloud deployments, especially in AWS
- Good understanding of test frameworks like Chai, Mocha, and Sinon
- Good understanding of javascript concepts like Promises and Async-Await
- Deep understanding of mobile backend infrastructure including service-oriented or
microservice architecture.
- Strong experience using a client-side MVC framework such as NodeJS, NextJS, Redux.Good experience working on Backend.
- Ensure the technical feasibility of UI/UX designs.
- Experience with filesystems, server architectures, and performance tuning
- Building reusable code and libraries for future use
- Experience in a relational database and version control tools and integration of third.
- Maintain existing code base including troubleshooting of issues and fixing bugs.
- Experience developing desktop and mobile applications
- Developing and implementing highly responsive user interface components using react
- Strong knowledge in databases MySQL, MongoDB, web servers Apache, and UI/UX design.
- Top-notch programming skills and write code for robust software design.
- Experience in responsive design, cross-browser compatibility, and website performance.
- Knowledge of performance testing frameworks including Mocha and Jest
- Aggressive problem diagnosis and creative problem-solving skills.
- Good understanding of how browsers and DOM work.
- Experience with handling Services, RESTful, APIs.
- Excellent communication and teamwork skills
- Great attention to detail and organizational skills
- An analytical mind and problem-solving skills.
- F&B (Food and Beverages) domain experience is a plus.
- Monitoring and improving front-end performance
- A passion for new consumer technology and the emerging media landscape
- F&B (Food and Beverages) domain experience is a plus.
- Keywords skill sets:- Node Js, Express Framework, Feathers Js, JavaScript, PHP, MVC Framework, REST API, Web Services/REST/JSON, MySQL, MongoDB, AWS
Experience: 10 to 13 Yrs
Job Location: Bangalore (Open for WFO / WFH)
Shift Time: 3 PM to 12 AM (Should be comfortable to extend if required)
Notice Period: Immediate to 30 Days
Skills:
Strong Functional skills in Oracle Apps (R12) working on Accounts Receivables (Mandate), Service Contracts (Mandate), Sub-Ledger Accounting, and General Ledger (Mandate), Need excellent communication skills.
Job Description:
- Strong Functional skills on Oracle Apps (R12) working on Accounts Receivables, Service Contracts, Sub-Ledger Accounting, General Ledger
- Technical experience working on SQL queries.
- This is an individual contributor role
- Good Functional Understanding of these modules.
- Ability to work in cross-functional teams
- Ability to work in Onsite-Offshore model
- Excellent Communication skills to liaison with Business users as required
- Experience working with both Inbound and Outbound integrations.
Requirements
• Proven experience as a business developer.
• Good understanding of market research techniques, data analysis and statistics methods
• Thorough knowledge of strategic planning principles and marketing best practices
• Proficient in MS Office
• Should have in-depth knowledge about Digital Marketing, Design, Advertising & Branding industry/services.
• Excellent English communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness
• Strong team player with a “can-do” attitude and passion for excellence; self-started, self-motivated and independent
Task and Responsibilities
• Outbound & Inbound calls: customer outreach/ perform cold calls.
• Lead generation
• Ability to communicate effectively on the phone: close contracts once all clients’ needs have been identified and addressed.
• Reach out to new leads in person or over the call for generating sales.
Depending upon the performance in this position, there may be different opportunities for growth within the company in the business development and sales functions.
Desired Profile:
➢ Must have excellent communication skills in English (both oral and written)
➢ Willingness to work in night shift and join ASAP
➢ Both experienced and freshers can apply
Other Details:
• Process: inbound voice process (US healthcare)
• Night shift
• Work from office
• Salary – 13.5K to 18.5 K inhand (depending upon experience and CTC)
• 5 days working & 2 days weekly off
• Location – Salt Lake, sector -5 , Kolkata
Job Perks-:
✓ Fixed weekend (Sat & Sun) off
✓ Cab drop facility provided
✓ Subsidised meals
✓ No sales, no target
✓ PF & ESI available
✓ Attendance allowance of 1k per month provided.
✓ Lucrative bonus and incentives available
From day one, Smarsh was built on a set of core values that have motivated and sustained us – People First, Inspire Confidence, and Embrace the Impossible. We ask that each of our employees – whether new or old- ingrain these values in our day-to-day decisions, call on them while serving our customers and our peers and apply them when creating the best possible products, we can imagine.
Smarsh is a global leader in natural language processing, artificial intelligence, and machine learning. Smarsh’s SaaS solutions transforms the risk and compliance industry with the first integrated, AI-powered solution for the retention, oversight, and analysis of electronic communications.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility, and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
What You Will Be Doing
As a Total Rewards Analyst you will be responsible for developing, implementing, and administering the entire spectrum of total rewards and not limited to compensation and benefit policies and programs, which support company objectives and local practices. You will also provide HR and leadership with processes and tools that facilitate the administration of equitable quality programs and ensures a competitive market position for the organization. You will be developing and/or participating in compensation/benefit surveys to analyse company’s competitive position. You will be ensuring company compliance with government laws governing both compensation and benefits practices.
Responsibilities
- Support day to day compensation & benefits management and operations in the region to ensure alignment with business goals and a robust Total Rewards framework to attract, motivate, engage, and retain employees
- Overall compensation philosophy design – Building the system to keep pay equitable to market and creation of systems for delivery at scale.
- End to End Support to our rewards cycles (mid-year and year-end) including the review current offerings and plans for enhancements and changes, rollout and communication materials.
- Assist with the compliance and governance of compensation and benefits policies and programs, monitor market trends, identify risks, perform audits, and provide solutions
- Act as the first point of contact for compensation and benefits queries and issues raised by employees, payroll, HR, and vendors including managing invoices.
- Lead compliance and adherence to global and local instructions/policies, and relevant local regulations / legislations.
- Create and maintain the regional compensation and benefits content on the employee portal based on the current programs and policies.
- Conduct routine market research and provide timely compensation analysis and support for new hire offers compensation & benefits packages related to job changes and relocations.
- Can contribute to a collaborative work environment with the goal to improve the delivery of compensation and benefits.
- Demonstrate excellent customer service through using effective communication skills in written and verbal interactions.
- Are comfortable working independently/with minimum supervision and interacting with employees at all levels across the globe
- Manage enrolment data for benefits including reconciliation and coordination with vendors to find solutions and resolve inquiries.
- Work on benefits solutions during M&A Cycles, planning on budgeting and harmonization.
- Partner with global total rewards teams to derive and deliver solutions at scale
Why Smarsh?
Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?
Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).
Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers
Responsibilities:
- Configure and maintain Tableau Server Software Layer.
- In charge of system administration (includes site creation, server maintenance/upgrades/patches) and change management
- Monitor server activity/usage statistics to identify possible performance issues
- Carry out performance tuning of tableau server environment (clustering, load balancing)
- Create/Manage groups, workbooks and projects, database views, data sources and data connections.
- Proactively communicate with stakeholders to resolve issues and get work done
- Set up a governance process around Tableau dashboard processes.
Qualifications
- Bachelor's degree in computer science, business analytics or related field
- 3 or more years of professional experience as an administrator
- Experience in developing, configuring and administering Tableau Server.
- Ability to play with data and build reports / dashboards using Tableau
- Strong written and verbal communication skills
Roles and Responsibility
1. Looking after entire field operations
2. Coordinate with the sales and technical team to resolve the issues.
3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.
4. Addressing customer inquiries, concerns and suggestions.
5. Detect repetitive issues and finding a relevant solution for that.
6. Work along with the tech team to fine issues w.r.t to the product and make it stable.
7. Analyze and summarise the day’s work and reporting it to the team manager.
8. Manage maintenance of equipment / devices and services.
Note:
- MUST OWN TWO-WHEELER WITH DRIVING LICENSE
- CANDIDATE WHO CAN JOIN IMMEDIATELY.
- FIXED TRAVEL REIMBURSEMENT.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres