Inside Sales executives sell products and services for their company over the phone. They also manage client accounts and maintain relationships, all through taking and making phone calls. Telesales can be classified as:
- Inbound Telesales: Takes place when a potential customer/client calls the company enquiring about their products/services. Inbound telesales are designed to cater to customer responses to company's promotional/ advertising campaigns. Technical support executives also fall under this category if they do cross selling.
- Outbound Telesales: takes place when a telesales executive proactively initiates a call to a prospective customer. These calls can be for existing customers for cross-selling / up-selling new product/service offerings or for new customer acquisition.
Telesales executives can be hired for both B2C (Business to Consumer) or B2B (Business to Business) selling. Depending on the company's offering, target audience and geography, the skills and attributes required for the Telesales job would differ. For example, a company with mostly B2B international clients would need the candidate to be fluent in English, while for another company with B2C client or regional customers, knowledge of local language would be more important than English.
The Job Role and Responsibilities
A telesales executive is generally a part of the company's sales team and his/her primary job is to sell. Telesales executives have set targets and strategies by their team supervisor. They would mostly be calling a prospective client and persuading them to either purchase/trial a product/service, or accept a visit from another sales team member. Telesales executives must have a clear understanding of the product/service they are selling and should be able to negotiate well.
Competencies and Skills Required
A telesales executive is required to interact with customers for most part of his/her day and so good communication skills are a must. He/she must be able to plan the number of fresh/follow-up calls he/she has to do in order to meet targets. The job also requires good selling and persuading skills and also a thorough understanding of the company's offerings. The major skills and competencies that employers look for are:
- Good spoken and written language skills
- Ability to plan and execute
- Ability to persuade and negotiate
- Ability to work under stress
- Ability to work as a team
Shubham Vishwakarma
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About Techjockey Infotech PvtLtd
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_If you are from West Bengal, do not apply. Company is not hiring West Bengal based candidates._
- No sales, No target
- Completely *work from home*
- Job Nature: Administration, Research support, back office operations
- Must be excellent in English
- Must be a graduate
- Minimum 2 years experience in any white collar requirements(except teachers & professors)
- Career gap of more than 3 months are not eligible to apply
- Must have a laptop(minimum i5 processor, 7th generation), Wifi connection, Webcam & headset
- Salary: Upto 70K/ Month(30% hike from current ctc)
- Completely *Night shift(US Shift)*
- Benefits: Yearly appraisal, health insurance, Overtime Pay
- age limit upto 45
*Only sincere candidates may apply*
Employment Type: Full-Time
Location: In-office, Bangalore
Key Responsibilities:
• Develop and write compelling content for various mediums, including blogs, social media, and newsletters.
• Research and generate ideas for new content topics, ensuring they align with our brand voice and strategic goals.
• Collaborate with other teams (e.g., design, SEO, product) to ensure content consistency and effectiveness.
• Optimize content for SEO to improve organic reach.
Requirements:
• Proven experience as a content writer, copywriter, or similar role.
• Strong writing, editing, and proofreading skills, with attention to detail.
• Familiarity with SEO best practices.
• Ability to work independently and manage multiple projects.
Additional Skills (Preferred):
•Knowledge of content management systems (CMS), especially WordPress.
•Experience in our industry or related fields.
About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).
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Amazon Web Services (AWS)About Us :
CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.
Our Values :
We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.
Equal Opportunity Statement :
CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.
Role: Senior Integration Engineer
Location: Remote/Delhi NCR
Experience: 4-8 years
Position Overview :
We are seeking a Senior Integration Engineer with deep expertise in building and managing integrations across Finance, ERP, and business systems. The ideal candidate will have both technical proficiency and strong business understanding, enabling them to translate finance team needs into robust, scalable, and fault-tolerant solutions.
Key Responsibilities:
- Design, develop, and maintain integrations between financial systems, ERPs, and related applications (e.g., expense management, commissions, accounting, sales)
- Gather requirements from Finance and Business stakeholders, analyze pain points, and translate them into effective integration solutions
- Build and support integrations using SOAP and REST APIs, ensuring reliability, scalability, and best practices for logging, error handling, and edge cases
- Develop, debug, and maintain workflows and automations in platforms such as Workato and Exactly Connect
- Support and troubleshoot NetSuite SuiteScript, Suiteflows, and related ERP customizations
- Write, optimize, and execute queries for Zuora (ZQL, Business Objects) and support invoice template customization (HTML)
- Implement integrations leveraging AWS (RDS, S3) and SFTP for secure and scalable data exchange
- Perform database operations and scripting using Python and JavaScript for transformation, validation, and automation tasks
- Provide functional support and debugging for finance tools such as Concur and Coupa
- Ensure integration architecture follows best practices for fault tolerance, monitoring, and maintainability
- Collaborate cross-functionally with Finance, Business, and IT teams to align technology solutions with business goals.
Qualifications:
- 3-8 years of experience in software/system integration with strong exposure to Finance and ERP systems
- Proven experience integrating ERP systems (e.g., NetSuite, Zuora, Coupa, Concur) with financial tools
- Strong understanding of finance and business processes: accounting, commissions, expense management, sales operations
- Hands-on experience with SOAP, REST APIs, Workato, AWS services, SFTP
- Working knowledge of NetSuite SuiteScript, Suiteflows, and Zuora queries (ZQL, Business Objects, invoice templates)
- Proficiency with databases, Python, JavaScript, and SQL query optimization
- Familiarity with Concur and Coupa functionality
- Strong debugging, problem-solving, and requirement-gathering skills
- Excellent communication skills and ability to work with cross-functional business teams.
Preferred Skills:
- Experience with integration design patterns and frameworks
- Exposure to CI/CD pipelines for integration deployments
- Knowledge of business and operations practices in financial systems and finance teams
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Must have experience with ASP.NET with C#
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Good knowledge of SQL server / POSTGreSQL database
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Basic Knowledge of javascript, JQuery, CSS, HTML5, Bootstrap
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Ability to design Web architecture.
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Ability to bug fixing in existing projects.
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Knowledge of functions, procedure, triggers.
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Ability to write optimized sql query.
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Good knowledge of developing Desktop Application
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Knowledge of WCF, Web Services and file management.
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Strong in Software Development and Problem Solving Skills.
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Design, Develop and Unit Test software independently.
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- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
- Database design and management, including being up on the latest practices and associated versions
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- Should be able to architect robust Restful APIs
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- Good knowledge and understanding of the product development life cycles.
- Good verbal and written communication skills (Advanced English)
- Ability to work independently and as part of a team
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Vue.jsAngularJS (1.x)- 2+ years relevant professional experience.
- Good understanding and a full life cycle project implementation experience with Java / J2EE technologies
- Experience with JavaScript, HTML and CSS
- Experience with Angular 5/6 and TypeScript
- Experience using SOAP or REST APIs
- Experience Struts, Hibernate is preferred.
- Strong communication and interpersonal skills is an absolute must.
- Immediate joiners preferred.
- Bachelor's degree or equivalent.
Our client is an innovative Fintech company that is revolutionizing the business of short term finance. The company is an online lending startup that is driven by an app-enabled technology platform to solve the funding challenges of SMEs by offering quick-turnaround, paperless business loans without collateral. It counts over 2 million small businesses across 18 cities and towns as its customers. Its founders are IIT and ISB alumni with deep experience in the fin-tech industry, from earlier working with organizations like Axis Bank, Aditya Birla Group, Fractal Analytics, and Housing.com. It has raised funds of Rs. 100 Crore from finance industry stalwarts and is growing by leaps and bounds.
- Ensuring ease of data availability, with relevant dimensions, using Business Intelligence tools.
- Providing strong reporting and analytical information support to the management team.
- Transforming raw data into essential metrics basis needs of relevant stakeholders.
- Performing data analysis for generating reports on a periodic basis.
- Converting essential data into easy to reference visuals using Data Visualization tools (PowerBI, Metabase).
- Providing recommendations to update current MIS to improve reporting efficiency and consistency.
- Bringing fresh ideas to the table and keen observers of trends in the analytics and financial services industry.
What you need to have:
- MBA/ BE/ Graduate, with work experience of 3+ years.
- B.Tech /B.E.; MBA / PGDM
- Experience in Reporting, Data Management (SQL, MongoDB), Visualization (PowerBI, Metabase, Data studio)
- Work experience (into financial services, Indian Banks/ NBFCs in-house analytics units or Fintech/ analytics start-ups would be a plus.)
- Skilled at writing & optimizing large complicated SQL queries & MongoDB scripts.
- Strong knowledge of Banking/ Financial Services domain
- Experience with some of the modern relational databases
- Ability to work on multiple projects of different nature and self- driven,
- Liaise with cross-functional teams to resolve data issues and build strong reports
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon