Inside Sales Executive

About the Role

We are looking for a detail-oriented and analytical Business Analyst with 2 to 4 years

of experience to join our team in Bangalore. The ideal candidate should be capable

of understanding business requirements, translating them into functional

specifications, and working closely with stakeholders, development teams, and QA

teams to ensure successful project delivery.

Key Responsibilities

 Gather, analyze, and document business requirements from stakeholders and

clients.

 Convert business needs into functional requirements, user stories, and

process flows.

 Work closely with product owners, developers, QA teams, and business

stakeholders to ensure clarity of requirements.

 Conduct gap analysis, feasibility studies, and impact analysis for new

requirements or changes.

 Prepare and maintain BRD, FRD, SRS, use cases, workflow diagrams,

wireframes, and user stories.

 Facilitate meetings, workshops, and requirement gathering sessions with

internal and external stakeholders.

 Support the software development lifecycle (SDLC) by ensuring proper

documentation and communication.

 Coordinate with QA teams during testing and UAT to validate business

requirements.

 Monitor project progress and help resolve requirement-related issues.

 Identify opportunities for process improvement and business optimization.

 Required Skills

 Strong understanding of Business Analysis methodologies and SDLC.

 Experience in preparing:

 BRD

 FRD

 SRS

 User Stories

Use Cases

 Flow Diagrams / Process Maps

 Good knowledge of Agile / Scrum methodologies.

 Excellent communication, documentation, and stakeholder management

skills.

 Ability to work with cross-functional teams and manage multiple priorities.

 Strong analytical and problem-solving abilities.

 Proficiency in tools such as:

 JIRA

 Confluence

 MS Excel

 Visio / Draw.io / Lucidchart

 PowerPoint / Word

Preferred Qualifications

 Bachelor’s degree in Business Administration, Computer Science, Information

Technology, or a related field.

 Experience working in IT services / software development / product

environments.

 Exposure to wireframing tools and basic SQL is an added advantage.

 Certification in Business Analysis / Agile / Scrum is a plus.

A Sales Director is responsible for leading a company's sales team and strategy, ensuring the business meets its revenue and profitability goals.

Role Summary:

The Sales Director oversees the sales operations, manages the sales team, develops strategies to drive business growth, and ensures the team meets or exceeds revenue targets. This role involves collaboration with marketing, product development, and customer service teams to enhance the customer experience and expand market share.

Key Responsibilities:

Sales Strategy Development:

Develop and implement sales strategies aligned with the company’s objectives and growth targets.

Identify emerging markets and market shifts while staying updated on industry trends and competitors.

Set short-term and long-term sales goals.

Team Leadership and Management:

Lead, mentor, and motivate the sales team to achieve and surpass sales targets.

Hire, train, and oversee performance management of the sales team.

Foster a positive team environment that promotes continuous improvement.

Revenue and Budget Management:

Drive revenue growth through strategic planning and execution of sales initiatives.

Prepare and manage sales budgets, ensuring efficient use of resources.

Analyze sales performance and implement corrective actions when necessary.

Client Relationship Management:

Build and maintain strong relationships with key clients, stakeholders, and industry partners.

Monitor customer needs and satisfaction to provide excellent service and retention.

Negotiate major deals, pricing structures, and contract terms with high-profile clients.

Collaboration with Other Departments:

Work closely with the marketing team to align campaigns with sales objectives.

Coordinate with product development to ensure offerings meet market demand and customer needs.

Collaborate with finance to monitor sales forecasts, budgets, and profitability.

Sales Reporting:

Analyze sales data to forecast sales targets, and report on sales performance.

Provide regular updates to senior management on sales activities, achievements, and challenges.

Use CRM tools to track sales activities and customer interactions.

Market Expansion:

Identify new business opportunities and lead market expansion efforts.

Develop entry strategies for new markets and oversee execution.

Key

Qualifications:

Bachelor's degree in Business, Marketing, or related field (Master’s degree is a plus).

4+ years of experience in sales, with at least 2 years in a leadership role.

Proven track record of meeting or exceeding sales targets and managing a successful sales team.

Strong negotiation, communication, and presentation skills.

Proficiency in CRM tools and data analysis.

Ability to build and maintain strong relationships with clients and stakeholders.

Strategic thinker with the ability to anticipate market trends and adjust strategies accordingly.

Skills:

Leadership and team management

Sales planning and forecasting

Data-driven decision-making

Client relationship management

Budget and financial management

Networking Engineer | NOC Team 

Job Description:

Summary of Position:-

• They should have hands-on on Technologies – Remote Support 
•  24/7 Monitoring of Logs, Alerts, and Dash Boards 
•  Incident Identification & Recording 
•  Provide level 1 support to address the incident 
•  Prioritize and assign tickets to respective teams. 
•  Follow escalation matrix 

Primary Responsibilities:

• Remote Support
• Cisco Router & Switches, 
• Networking 
• Network Devices. 
• Monitoring of Log 
• Assign tickets to respective teams. 
• Follow the escalation matrix. 

Requirements:

•  Graduate 12th +3 years polytech Diploma.
•  1 to 2 Years Experience and 1-Year core experience in NOC Team & Remote Support.  
•  Excellent communication skills (Written & Verbal).
• Team Handling, Report Generation, Presentation skill.
• Flexible to learn and upgrade.
• Languages- Hindi/ English and can understand Gujarati is preferrable.

What you need to have:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.