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REVIEW CRITERIA:
MANDATORY:
- Strong Customer Success, Large account management Profile
- Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
- Must have 3+ YOE in Team management
- Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
- Must be proficient in CRM and customer success tools
- Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu
PREFERRED:
- Retail, Manufacturing or FMCG
- Candidates for Hyderabad knowing any other south Indian language apart from Telegu
ROLE & RESPONSIBILITIES:
- Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
- Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
- Develop and execute customer success plans, including onboarding, training, and ongoing support.
- Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
- Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
- Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
- Monitor customer health metrics and proactively address any red flags to prevent churn.
- Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
- Stay up-to-date with industry trends and best practices in customer success management.
IDEAL CANDIDATE:
- Bachelor's degree in Business Administration, Accounts, or a related field.
- Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
- Proven track record of managing and retaining high-value customers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
- Self-motivated and results-oriented, with the ability to work independently and as part of a team.
- Proficient in CRM software and other customer success tools.
- Ability to travel as needed to meet with customers.
equired Qualifications:
• Microsoft Dynamics NAV/D365 Business Central: Deep understanding and hands-on experience with Microsoft Dynamics NAV and/or D365 Business Central.
• Implementation Experience: Proven experience in implementing Microsoft Dynamics 365 Business Central.
• MS Dynamics NAV Background: Strong background in MS Dynamics NAV environments.
• C/SIDE and C/AL Proficiency: Expertise in C/SIDE and C/AL programming, particularly in pipeline configuration.
• SQL Knowledge (Desirable): Familiarity with SQL for database interactions and data-related tasks within Dynamics NAV/BC is beneficial but not mandatory.
• Project Management Skills: Ability to manage multiple projects and tasks simultaneously with strong organizational and multitasking abilities.
Job Summary
We are seeking an experienced Java Full Stack Developer with 8+ years of hands-on experience in designing, developing, and maintaining scalable web applications. The ideal candidate should have strong expertise in Java (Spring Boot) on the backend and React.js on the frontend, along with experience in REST APIs, Microservices architecture, and cloud-based deployments.
Key Responsibilities
- Design, develop, and maintain scalable full-stack applications using Java, Spring Boot, and React.js
- Develop RESTful APIs and Microservices-based applications
- Collaborate with cross-functional teams including UI/UX, DevOps, QA, and Product teams
- Write clean, efficient, and reusable code following best practices
- Perform code reviews and mentor junior developers
- Optimize applications for performance and scalability
- Participate in architectural discussions and technical decision-making
- Ensure application security, data protection, and compliance standards
- Troubleshoot, debug, and upgrade existing systems
Required Skills:
- 7+ years of experience in Full Stack development
- Strong hands-on expertise in Java (8/11/17)
- Proficiency in Spring Boot, Spring MVC, Spring Security
- Experience in Microservices architecture and RESTful API development
- Strong knowledge of React.js, JavaScript (ES6+), HTML5, CSS3
- Experience with state management tools (Redux/Context API)
- Hands-on experience with Hibernate/JPA
- Good understanding of SQL databases (MySQL/PostgreSQL/Oracle)
- Experience with Git, Maven/Gradle, and CI/CD pipelines
- Working knowledge of Docker/Kubernetes
- Exposure to Cloud platforms (AWS/Azure/GCP) preferred
- Strong problem-solving and analytical skills
As a Senior Marketing Executive, you will be at the forefront of our marketing efforts. Your
responsibilities will include:
● Developing and executing comprehensive, multi-channel marketing campaigns to drive
lead generation and customer acquisition, more than mere campaign management.
● Managing our digital presence across various platforms, including our website, social
media channels, and email marketing efforts.
● Crafting compelling content, such as blog posts, case studies, white papers, and
webinars, to engage our target audience and build thought leadership.
● Optimizing our marketing automation and lead nurturing processes through our CRM and
marketing automation tools.
● Monitoring and analyzing key marketing metrics to measure campaign performance and
identify areas for improvement.
● Collaborating closely with our sales team to ensure a seamless transition of leads and to
align marketing and sales strategies.
● Staying ahead of the curve on the latest SaaS marketing trends and best practices to
keep our strategies fresh and effective.
What We're Looking For:
● A bachelor's degree in Marketing, Business Administration, or a related field.
● A minimum of 3-5 years of marketing experience, with a proven track record of success in
a B2B SaaS environment.
● Hands-on experience with marketing automation platforms (e.g., HubSpot, Marketo) and
CRM software (e.g., Salesforce).
● A strong understanding of digital marketing channels, including SEO, SEM, content
marketing, and social media.
● Excellent written and verbal communication skills, with a knack for creating engaging and
persuasive content.
● An analytical mindset with the ability to interpret data, generate insights, and make data-
driven decisions.
● A proactive and collaborative team player who is eager to learn and contribute to a fast-
growing company.
Why You'll Love Working at Karya.cloud:
● Make a Real Impact: See your ideas come to life and directly contribute to the growth
and success of a promising SaaS company.
● A Culture of Innovation: We foster a creative and collaborative environment where new
ideas are celebrated and encouraged.
● Career Growth: We are committed to the professional development of our team
members and offer ample opportunities for advancement.
● Competitive Compensation: We offer a competitive salary, performance-based
bonuses, and a comprehensive benefits package.
Ready to take the next step in your marketing career?
If you're a passionate and results-oriented marketer who's ready for a new challenge, we'd love
to hear from you.
Delivery Solutions is a Retail eCommerce OXM Platform that provides retailers with out-of-the-box solutions to power Same-Day Delivery, Curbside, In-Store Pickup, Shipping, and Post Purchase experiences. We are trusted with some of the biggest names in multiple verticals of retail like Sephora, AT&T, Footlocker, Michael's, Office Depot, GameStop, Total Wine, Sally Beauty, Abercrombie & Fitch Co. Belk, Loblaw, Vineyard Vines etc.
Our SAAS-based solution is highly flexible and interacts seamlessly with E-commerce properties, OMS, WMS, and POS systems for a highly scalable experience and a delighted customer base.
Delivery Solutions is a wholly-owned subsidiary of UPS | We are a certified Great Places To Work Company
Role: Senior Software Engineer - MEAN Stack
Reports to: Team Lead
Division/Department: Product
Work Location: India - Remote / Pune
We are seeking highly skilled and experienced Senior Software Engineers to join our SaaS company. As a Senior Software Engineer, you will play a pivotal role in the development and enhancement of our cutting-edge software products. You will work closely with cross-functional teams to design, develop, and deploy scalable software solutions using the MEAN stack (MongoDB, Express.js, Angular, Node.js) and related technologies.
Responsibilities:
- Collaborate with product managers, designers, and other stakeholders to define software requirements and translate them into technical specifications.
- Design and develop robust and scalable software solutions using the MEAN stack and other relevant technologies.
- Take ownership of feature development and deliver high-quality code on time.
- Participate in code reviews to ensure code quality and adherence to coding standards.
- Troubleshoot and debug software issues, and identify and implement effective solutions.
- Collaborate with DevOps teams to ensure smooth deployment and operation of software applications.
- Stay up-to-date with the latest industry trends, tools, and technologies and make recommendations for process improvements.
Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, or a related field. (Master's degree preferred)
- 4+ years of hands-on experience in MEAN stack development, including MongoDB, Express.js, Angular (version 2 or higher), and Node.js.
- Proven experience working in a product-based company, delivering software solutions to customers.
- Strong understanding of Agile methodologies and Agile development practices.
- Proficient in front-end technologies such as Angular, HTML, CSS, and responsive design principles.
- Solid understanding of back-end technologies including Node.js, RESTful APIs, and server-side frameworks.
- Experience with cloud platforms, specifically AWS, and familiarity with related services.
- Knowledge of JSON, Kibana, JIRA, and Jenkins is a plus.
- Strong problem-solving skills and the ability to work independently as well as in a team.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
If you are a self-motivated individual with a passion for delivering high-quality software and want to work with a team that values creativity and innovation, then we encourage you to apply for this exciting opportunity. Join our team and be part of a dynamic environment where your expertise will make a significant impact on our software products.
- Please submit your resume along with any relevant project portfolios or GitHub repositories, for consideration.
--Maintain a high level of exposure for the property through direct sales.
--Successfully create business from new and existing guests.
--To connect with the CP, brokers and prospective buyers.
--Shall have good communication skills.
--Shall coordinate with the customers and resolve their queries reg. project.
Software Engineer
Responsibilities
- Work with a performance oriented team driven by ownership and open to experiments.
- Learn to design systems for high accuracy, efficiency and scalability.
- Help us make decisions to shape our REST APIs for developers worldwide
- Think outside the box, adapting the latest software technologies
- Contribute to open source
- Be involved and drive product & design discussions.
- Contribute to our technical innovation by learning and sharing your knowledge with our Engineering teams
Requirements
- Graduation in any technical stream
- A minimum of (3 to 5 ) years of relevant experience
- Ability to work at all levels of the stack, from Golang/NodeJS+NoSQL/SQL to React/+HTML+CSS+Azure/AWS
- Good architectural & design skills.
- Take full ownership and responsibility for building, shipping, and maintaining core LoginRadius features, end to end.
- Design and architect complex new systems, focusing not only on performance and scalability, but also on crafting a beautiful user experience.
- Experience in Docker/Kubernetes is a plus
- Ability to build a feature from scratch & drive it to completion
- A willingness to learn new technology, whatever lets you deliver the best product
- Have worked at a product company is a plus
DotPe is a fast-paced technology start-up, operating in Fintech and e-commerce space. With the aim to revolutionize offline-to-online(O2O) space, Dot strives to enable digital transformation of Offline businesses using smart innovations. This is a huge market, serving the 1.3 billion strong Indian population.
The start-up is led by a strong and experienced team. It has already raised seed funding of ~US$ 8 Million from renowned investors.
To know more, head over to: www.dotpe.in
Linkedin: https://www.linkedin.com/company/dotpein
Products
At DotPe, we are solving the key problems that lie at the heart of Offline businesses by equipping them with commerce and fin-tech products. We are building a horizontal Omni-channel platform encompassing several Products all aimed at empowering all types of merchants, big or small, with Digital Technology. Whilst strengthening the merchants, our products also aim to direct this digital transformation towards improving the customer journey.
Our initial Product line-up has already garnered attraction from several renowned enterprises as well as significant interest from every medium and small-scale merchant we touch. And this just marks the start of our journey!
Role: Business Development Manager
Job Responsibilities:
• Responsible for generating leads, sales and business development of all offline retail categories to sell DotPe product – F&B, Malls, Multiplex, Educational Institutes, Grocery, Hospitals, etc
• Identifying new opportunities for business development • Contacting potential merchants for various product offerings
• Manage end to end sales cycle – presentation, commercial negotiation, defining merchant scope of work, coordination with internal team to ensure timely merchant go live
• Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
• Be the point of contact for internal & external stakeholder of DotPe
• Protects organization’s value by keeping information confidential.
• Enhances organization’s reputation by accepting ownership for accomplishing new and different requests. • Explores opportunities to add value to job accomplishments.
• Responsible for achieving set sales targets.
• Being part of a start-up from an early stage, lead your area of expertise and be a part of this exciting growth journey. Qualifications / Skills:
• Proven sales experience in retail / hospitality / F&B Aggregators / Retail POS & ERP Systems for 4-8 years • Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely.
• Expert understanding of product, and ability to innovate new ways the product can serve customers.
• Excellent organizational skills to meet goals and set priorities
• Innate drive to succeed and take initiative
• Strong organizational talents and ability to work under pressure and in new environments.
• A hustler, passionate working in a high growth start-up environment.
• Good market segmentation knowledge
• Great energy level and self-motivator What we are offering:
• Opportunity to work in a fast-growing Start-Up with lucrative compensation benefits.
• Working directly with the leaders; having high level of work independence, autonomy and empowerment to lead company-wide changes.
• Work with a market dominating technology
• Excellent platform for learning how to build teams, achieve goals and handle high growth situations. Ideal for people with entrepreneurial ambitions.
- Bachelor’s degree in Software Engineering or Computer Science.
- Proven work experience as a Pega Developer.
- Advanced knowledge of Pega PRPC 6.x/7.x/8.x.
- Familiarity with J2EE, XML, Java, JSP, and EJB.
- Familiarity with Scrum and Agile methodology.
- Knowledge of coding languages including Angular JS, Java, and JQuery.
- Knowledge of web technologies including JavaScript, CSS, HTML5, and XML.
- Excellent project management skills.
- Ability to troubleshoot complex software issues.
- Mandatory Certifications: CSA, CSSA
- Experience/Certifications in any Pega framework is a value-add
- Healthcare Domain Experience
problems into innovative technology solutions by creating and owning the technical vision of the
project and ensuring that the vision is achieved with a high level of quality. They are also
responsible for mentoring and coaching people and providing technology- related thought
leadership, including supporting sales activities.
The Java Platform Specialist will be responsible defining the application architecture with the
architect, owning and managing multiple tracks of work, validating designs, supporting
estimations, adhering to project development processes and best practices around agile project
management and delivery, implementing parts of the system architecture using best practices,
working with clients and stakeholders to understand the requirements and how they will be
implemented and managing team members. This will include designing technical solutions,
coding solutions, performing unit testing, conducting code reviews and design reviews, learning
new technologies, and becoming an expert in many parts of the system.
Do you have the following?
• Designed technical solutions based on the business requirements and the existing
architecture of a large and complex system
• Worked with the project manager in the estimation effort for projects and work to
identify and manage risk
• Conducted hands on development activities using Agile methodology for Java based
service oriented large and complex system
• Developed conceptual and technical design including use of Microservices Architecture
• Conducted Java application development/coding activities including design and code
reviews
• Documented technical design as well as other technical documents based on project’s
compliance requirements.
• Participated in and encourage interactive discussion during technical design and code
reviews
• Mentored junior team members
• Ensured adherence to continuous improvement practices as required meeting quality /
time to market imperatives
- Expertise in designing and implementing enterprise scale database (OLTP) and Data warehouse solutions.
- Hands on experience in implementing Azure SQL Database, Azure SQL Date warehouse (Azure Synapse Analytics) and big data processing using Azure Databricks and Azure HD Insight.
- Expert in writing T-SQL programming for complex stored procedures, functions, views and query optimization.
- Should be aware of Database development for both on-premise and SAAS Applications using SQL Server and PostgreSQL.
- Experience in ETL and ELT implementations using Azure Data Factory V2 and SSIS.
- Experience and expertise in building machine learning models using Logistic and linear regression, Decision tree and Random forest Algorithms.
- PolyBase queries for exporting and importing data into Azure Data Lake.
- Building data models both tabular and multidimensional using SQL Server data tools.
- Writing data preparation, cleaning and processing steps using Python, SCALA, and R.
- Programming experience using python libraries NumPy, Pandas and Matplotlib.
- Implementing NOSQL databases and writing queries using cypher.
- Designing end user visualizations using Power BI, QlikView and Tableau.
- Experience working with all versions of SQL Server 2005/2008/2008R2/2012/2014/2016/2017/2019
- Experience using the expression languages MDX and DAX.
- Experience in migrating on-premise SQL server database to Microsoft Azure.
- Hands on experience in using Azure blob storage, Azure Data Lake Storage Gen1 and Azure Data Lake Storage Gen2.
- Performance tuning complex SQL queries, hands on experience using SQL Extended events.
- Data modeling using Power BI for Adhoc reporting.
- Raw data load automation using T-SQL and SSIS
- Expert in migrating existing on-premise database to SQL Azure.
- Experience in using U-SQL for Azure Data Lake Analytics.
- Hands on experience in generating SSRS reports using MDX.
- Experience in designing predictive models using Python and SQL Server.
- Developing machine learning models using Azure Databricks and SQL Server





