11+ Loyalty program Jobs in Hyderabad | Loyalty program Job openings in Hyderabad

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Python Developer 

Location: Hyderabad (Apple Office)

Experience: 8+ years (Retail / E-commerce preferred)

Budget- 1.9 lpm + GST

Contract: 1 Year + Extendable

Job Responsibilities / Requirements:

• 8+ years of proven experience, preferably in retail or e-commerce environments.
• Strong expertise in Python development.
• Excellent communication skills with the ability to collaborate across multiple teams.
• Hands-on experience with Container & Orchestration: Kubernetes, Docker.
• Expertise in Infrastructure Automation via Kubernetes YAML configurations.
• Strong skills in Scripting & Automation: Python, Shell Scripts (Bash).
• Familiarity with CI/CD Pipelines: GitHub Actions, Jenkins.
• Experience with Monitoring & Logging: Splunk, Grafana.
• Immediate Joiners Preferred – Urgent Support Required.

Job Title: Full Stack Developer - SDE 1

Responsibilities

• Design, implement, and ship user-centric features spanning frontend, backend, and database systems under guidance.
• Define and implement RESTful/GraphQL APIs and efficient, scalable database schemas.
• Build reusable, maintainable frontend components using modern state management practices.
• Develop backend services in Node.js or Python, adhering to clean-architecture principles.
• Write and maintain unit, integration, and end-to-end tests to ensure code quality and reliability.
• Containerize applications and configure CI/CD pipelines for automated builds and deployments.
• Enforce secure coding practices, accessibility standards (WCAG), and SEO fundamentals.
• Collaborate effectively with Product, Design, and engineering teams to understand and implement feature requirements..
• Own feature delivery from planning through production, and mentor interns or junior developers.

Qualifications & Skills

• 1+ years of experience building full-stack web applications.
• Proficiency in JavaScript (ES6+), TypeScript, HTML5, and CSS3 (Flexbox/Grid).
• Advanced experience with React (Hooks, Context, Router) or equivalent modern UI framework.
• Hands-on with state management patterns (Redux, MobX, or custom solutions).
• Strong backend skills in Node.js (Express/Fastify) or Python (Django/Flask/FastAPI).
• Expertise in designing REST and/or GraphQL APIs and integrating with backend services.
• Solid knowledge of MySQL/PostgreSQL and familiarity with NoSQL stores (Elasticsearch, Redis).
• Experience using build tools (Webpack, Vite), package managers (npm/Yarn), and Git workflows.
• Skilled in writing and maintaining tests with Jest, React Testing Library, Pytest, and Cypress.
• Familiar with Docker, CI / CD tools (GitHub Actions, Jenkins), and basic cloud deployments.
• Product-first thinker with strong problem-solving, debugging, and communication skills.

Qualities we'd love to find in you:

• The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality software
• Strong collaboration abilities and a flexible & friendly approach to working with teams
• Strong determination with a constant eye on solutions
• Creative ideas with problem solving mind-set
• Be open to receiving objective criticism and improving upon it
• Eagerness to learn and zeal to grow
• Strong communication skills is a huge plus

Work Location: Hyderabad

Primary job role

As a Senior Technical Consultant – M3, the primary job role is to develop integration using Infor Enterprise Collaborator (IEC) , Intelligent Open Network(ION), Extension development using H5 Scripts, Output generation from OpenText Stream Serve and OpenText Story Teller.   Furthermore, it is required to design required solution and logics for the development components and collaboratively coordinate with the rest of the team playing a leadership role.

Main duties/responsibilities

• Design & implement high performing M3 Integrations solutions as per the functional specification.
• Create Technical Specification.
• Participate in effort estimations.
• Participate in design discussions and own module designs.
• Effective troubleshooting of technical issues and bugs.
• Package deployment and release management.
• Provides technical support to customers.
• Provides training and guidance to the new developers and junior team members.
• Participate in Requirement discussions.
• Participate in Project related meetings if required.
• Must be able to manage timelines and task priorities.
• Attention to detail and maintaining high quality standards is a must.

Experience

• 6+ years of experience in the M3 Technical Consulting.

Technical Knowledge

• Ability to design and develop M3 Integrations with Infor Enterprise Collaborator (IEC).
• UI Extension development using H5Scripts.
• Experience specially in Finance related integrations (Fix assets, GLS850 Uploads for AP, AR, GL etc), Banking Integrations (Including MT940).
• Experience in complex development using Standard/Custom Business Object Document (BOD), ION Document Flow, Workflows.
• Configuring and working with Event Hub, Event Rules and MBM.
• Complex M3 Output development using OpenText Storyteller and OpenText Stream Serve.
• Ability to configure and work with Configurable XML.
• Experience in working with Infor OS and Infor Document Management (IDM).
• Ability to integrate M3 Output documents with IDM.

Qualifications

• Bachelor’s Degree or an equivalent qualification

Behavioral competencies

• Communication.
• Teamwork & collaboration.
• Client orientation.
• Results & execution orientation.

Key Responsibilities:

• Development of a Single Page Application (SPA) and it's components in Typescript: deployed and optimized for progressive mobile and browsers using Angular 2 and Ionic 2 frameworks.
• Creating custom, general use modules and smart components which extend the elements and modules of core Angular framework.
• Creating self-contained, reusable, and testable modules and components in Typescript and using responsive HTML and CSS.
• Architecting and automating the build process for production, using task runners or scripts.
• Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed

Skills and Qualifications:

• Should have experience with CSS 3, SCSS, Java script and HTML5.
• Full-time knowledge of Angular practices and commonly used modules based on extensive work experience. Or 2 Year or more experience with other industry-leading frameworks like React.
• Minimum 1-year experience in working and extending one of the CSS or UI frameworks like Ng-lightening, Angular-material

Education:

• BE / BTech / MCA

Job Description:-

Design, develop IoT/Cloud-based Typescript/ JavaScript/ Node.JS applications using

Amazon Cloud Computing Services.

Work closely with onsite, offshore, and cross functional teams, Product Management, UI/UX developers, Web and Mobile developers, SQA teams to effectively use technologies to build and deliver high quality and on-time delivery of IoT applications

Bug and issue resolution

Proactively Identify risks and failure modes early in the development lifecycle and develop.

POCs to mitigate the risks early in the program.

Assertive communication and team skills

Primary Skills:

Hands on experience (3+ years) in AWS cloud native environment with work experience in

AWS Lambda, Kinesis, DynamoDB

3+ years’ experience in working with NodeJS, Python, Unit Testing and Git

3+ years in work experience with document, relational or timeseries databases

2+ years in work experience with typescript.

1+ years in IaaS framework like Serverless or CDK with CloudFormation knowledge

Responsibilities:

* 3+ years of Data Engineering Experience - Design, develop, deliver and maintain data infrastructures.

* SQL Specialist – Strong knowledge and Seasoned experience with SQL Queries

* Languages: Python

* Good communicator, shows initiative, works well with stakeholders.

* Experience working closely with Data Analysts and provide the data they need and guide them on the issues.

* Solid ETL experience and Hadoop/Hive/Pyspark/Presto/ SparkSQL

* Solid communication and articulation skills

* Able to handle stakeholders independently with less interventions of reporting manager.

* Develop strategies to solve problems in logical yet creative ways.

* Create custom reports and presentations accompanied by strong data visualization and storytelling

We would be excited if you have:

* Excellent communication and interpersonal skills

* Ability to meet deadlines and manage project delivery

* Excellent report-writing and presentation skills

* Critical thinking and problem-solving capabilities

About Mudrantar Solutions Private Limited 

Mudrantar Solutions Pvt. Ltd. is a wholly owned subsidiary of the US based startup, Mudrantar Corporation. Mudrantar is a well-funded startup focused on disruptive changes in the Accounting Software for Small, Medium as well as Large businesses in India. Our state-of-the-art OCR + Machine Learning Technology allows customers to simply take photos and our software does the rest of the heavy lifting. Our strategy for CAs, CS and Tax Practitioners is realized through web access for our customers to manage their practice and also manage client communication through freely available mobile app. We also offer data entry automation services through AI/ML platform. 

Product Manager 

As a Product Engineering Manager in the SaaS industry, you will use your unique blend of business and technical savvy to create product strategies that solve user challenges to drive revenue growth via increased adoption and retention. This role is responsible for driving Mudrantar’s SaaS roadmap towards building a scalable, intelligent and modular Practice Management System to increase profitability and productivity for our customers. 

Our products, MScan and DocBins are already being used by Practice Professionals in India as well as USA. If you are interested in building the next big thing, creating a global impact on millions of users, have a passion for making data work for you, and want to own a product in the near future, this is the place for you. From a career growth perspective, there are few better product organizations to be in, where you will be able to work, learn, and grow at this pace.  

Position 

• Full time employment 

Location 

• Any location in India 

Requirements 

• Develop and lead the product vision and strategy for Mudrantar SaaS Product 
• Understand the jobs to be done for the product, synthesize those needs to shape the product roadmap for a suite of products & services, and define key metrics 
• Strategically assess new opportunities and develop alignment around these 
• Collaborate and build executive alignment for your vision 

• Foster a community of data-informed decision making 
• Provide hands-on leadership for teams consisting of top-notch engineers and Managers 
• Create clear career paths for team members and help them grow with regular and deep mentoring. 
• Perform regular performance evaluation and share and seek feedback. 

Who will be ideal for this role? 

• 3+ years of work experience in the SaaS Product Management team and can translate product strategy into detailed requirements and prototypes. 
• Love candidates having First Principles Thinking, Bias for Action, & Strong opinions, loosely held. 
• Customer Obsessed: Gain deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth 

• Impact-driven: Ability to work with engineers and designers to deliver key results. 
• Follows Ship now, Perfect later: iterative development principles and practices, including breaking large product goals into small, achievable slices for early and frequent delivery. 

Nice to have 

• Bachelor's Degree and/or equivalent Computer Science course 
• 3+ years programming experience with exposure to Python, NodeJS, VueJS, ExpressJS 

• Demonstrable track record of SaaS product Development and Team Management 
• Strong written and verbal communication skills 

What we offer: 

• Opportunity to work in a Fast-growing Start-Up with lucrative compensation benefits 
• Working directly with the leaders; having high level of work independence, autonomy and empowerment to lead company-wide changes 

• Work with a market dominating technology 
• Being part of a start-up from an early stage, lead your area of expertise and be a part of this exciting growth journey 
• Excellent opportunity for learning how to build teams, achieve goals and handle high growth situations. Ideal for people with entrepreneurial ambitions