11+ Loyalty program Jobs in Hyderabad | Loyalty program Job openings in Hyderabad

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Key Requirements / Skills

• 6+ years of overall experience in software development with strong expertise in building scalable web applications.
• 2+ years of experience as a Technical Lead, managing development teams and driving project delivery.
• Strong technical decision-making ability, including architecture design, technology selection, and implementation of best practices.
• Front-end expertise: Strong experience in React, JavaScript, TypeScript, and building responsive and user-friendly UI/UX.
• Back-end development: Hands-on experience with Node.js, RESTful APIs, API design, and server-side architecture.
• AI/ML knowledge: Experience in implementing AI/ML models or integrating AI-based solutions to solve business problems.
• Cloud & DevOps exposure: Experience with AWS/Azure, understanding of CI/CD pipelines, and cloud-based deployments.
• Code quality & best practices: Experience in code reviews, Git version control, and ensuring maintainable and secure code.
• Team leadership: Ability to mentor developers, guide technical discussions, and collaborate across teams.
• Strong communication skills to effectively interact with technical and non-technical stakeholders.
• Experience working in high-compliance environments such as healthcare systems is a plus.

Education Qualifications:

• B.Tech/M.Tech in CSE/IT/AI/ML from a good university

Job description:

Position: AEM Automation Tester

Experience: 8+ Years

Location: Chennai / Bangalore / Hyderabad / Pune / Gurgaon

Employment Type: Contract – 1 Year

Joining Preference: Immediate Joiners Preferred

Role Overview

We are looking for an experienced AEM Automation Tester with strong expertise in automation testing frameworks, Adobe Experience Manager platforms, and digital experience validation. The ideal candidate should have hands-on experience testing AEM-based web applications, component functionality, workflows, APIs, and enterprise digital platforms.

The candidate will work closely with developers, QA teams, release managers, and business stakeholders to ensure high-quality releases across AEM environments.

Key Responsibilities

• Design, develop, and maintain automation test scripts for AEM applications
• Validate AEM components, templates, dialogs, workflows, and integrations
• Perform functional, regression, UI, and API testing
• Build scalable and reusable automation frameworks using Selenium and Java
• Execute automated test suites as part of CI/CD pipelines
• Validate APIs using Postman and REST Assured
• Perform cross-browser and responsive testing for digital experiences
• Analyze defects, log bugs, and coordinate issue resolution with development teams
• Participate in sprint planning, QA reviews, and Agile ceremonies
• Collaborate with release and DevOps teams for deployment validations
• Ensure quality standards for AEM Sites and customer-facing web applications

Ideal Candidate Profile

• Strong experience in enterprise QA automation projects
• Hands-on expertise testing AEM-based applications
• Good understanding of automation framework architecture
• Experience working in Agile delivery environments
• Strong debugging and analytical skills
• Ability to work with distributed teams and fast-paced releases

Job Title: Content Marketer

Company: VRT Management Group, LLC

Location: Santosh Nagar, Hyderabad (Onsite)

About VRT Management Group

VRT Management Group is an entrepreneurial consulting company founded in 2008 in the USA. Our mission is to empower small and medium-scale business leaders across the United States through high-impact programs such as EGA, EGOS, and Entrepreneurial Edge.

With our growing Hyderabad operations, we’re building a high-performing marketing team to scale our impact.

Role Overview

As a Content Marketing Intern, you’ll help build and run our B2B lead generation engine, supporting campaigns that drive Leads → Calls Booked → Showups. This is a hands-on role where you’ll learn real growth marketing by executing LinkedIn and email campaigns, tracking weekly funnel metrics, improving conversions, and supporting content distribution.

If you enjoy marketing + numbers + execution and want direct exposure to how a CEO scales pipeline, this role is for you.

Key Responsibilities

• Support monthly pipeline targets (Leads → Calls Booked → Showups)
• Assist in executing B2B lead generation campaigns (LinkedIn, Email, Webinars, Partnerships)
• Support performance marketing execution (LinkedIn & Email focus; Meta/YouTube/Instagram is a plus)
• Track funnel metrics weekly and identify areas to improve conversion rates.
• Coordinate with designers/editors using creative briefs.
• Interview and gather content inputs from Rajesh Tedla (CEO) and other internal stakeholders; extract key insights, stories, and offers for campaigns.
• Convert raw inputs into polished marketing assets: LinkedIn posts, email sequences, newsletters, website/landing page copy, blogs, and short articles aligned to target audience (USA SMBs).
• Maintain VRT/EGA brand voice and messaging consistency; refine drafts based on feedback and approvals.
• Publish and schedule LinkedIn posts and email campaigns using approved tools; maintain an organized content calendar.

Required Skills / What We’re Looking For

• Interest or experience in B2B marketing / lead generation / growth (internship/projects acceptable)
• Strong understanding of LinkedIn + Email marketing fundamentals
• Comfort with tracking metrics (leads, booked calls, show rate, conversions)
• Good communication + execution skills (you finish what you start)
• Basic copywriting ability and willingness to learn fast
• Analytical mindset (you like checking what’s working and improving it)

Tools Exposure (Good to Have)

• CRM basics (HubSpot/Zoho/any CRM)
• Email automation tools
• LinkedIn Ads / campaign dashboards
• Google Sheets/Excel reporting

We are seeking a talented and passionate Conversational AI Developer to join our team and play a key role in creating innovative and engaging chatbots and virtual assistants.  The ideal candidate will have a strong background in software development, with a focus on AI and natural language processing technologies. 

Responsibilities: 

• Drive the full lifecycle development — from design to deployment — of scalable chatbots and virtual assistants utilizing Microsoft Bot Framework, Kore.ai, or similar CAI technologies 
• Collaborate with cross-functional teams (product managers, designers, UX/UI specialists) to gather requirements, design conversational flows, and implement user stories 
• Integrate Natural Language Processing (NLP) and Natural Language Understanding (NLU) techniques to enable chatbots to understand user intent and respond accordingly 
• Leverage Generative AI services to enhance chatbot responses with creativity and personalization 
• Develop chatbots for deployment across multiple channels (web, mobile apps, messaging platforms) ensuring a seamless user experience 
• Conduct thorough testing and debugging to ensure high performance and accuracy of conversational AI solutions 
• Monitor and analyze user interactions and chatbot performance to identify areas for improvement and optimization 
• Stay updated on the latest advancements in Conversational AI technologies and best practices.
• Apply Microsoft Foundry methodologies for rapid prototyping, iterative experimentation, and accelerated delivery of AI-driven chatbot solutions
• Build, refine, and scale enterprise-grade chatbot applications using Foundry-aligned engineering practices, reusable components, and standardized deployment workflows

Preferred Qualifications: 

• 3+ years of experience in software development, preferably with a focus on conversational AI or chatbots 
• Deep expertise in Azure Bot Framework v4, specifically utilizing Adaptive Dialogs, Waterfall Dialogs, and middleware customization 
• Strong backend development skills with advanced proficiency in C#, .NET, JavaScript, CSS, HTML for custom bot logic 
• Hands-on experience with Azure Integration Services, using Azure Functions and Logic Apps to orchestrate workflows between the bot and external systems 
• Proven experience with Salesforce API integrations (REST/SOAP), specifically for managing Live Agent handoffs, Knowledge base retrieval, and Case creation 
• Experience configuring Azure Cosmos DB for storing conversation state, user data, and telemetry logs 
• Experience implementing Hybrid AI strategies, bridging classical NLU services (Azure CLU) with Generative AI models (Azure OpenAI/GPT) for fall-back handling or content generation 
• Middleware familiarity, with exposure to MuleSoft or similar ESB platforms for enterprise-grade data exchange 
• Data-driven optimization skills, utilizing Power BI to analyze conversation logs, identify drop-off points, and drive NLU accuracy improvements 
• SDLC leadership experience, including defining CI/CD pipelines for bot deployment across multiple environments (Dev/Test/Prod).
• Hands-on experience working with Microsoft Foundry frameworks, including rapid MVP creation, modular architecture patterns, and AI-driven solution accelerators
• Demonstrated experience building, deploying, and optimizing chatbot applications using Foundry engineering standards and reusable AI components
• Excellent communication, collaboration, and problem-solving skills 
• Ability to work independently and manage multiple projects simultaneously 
• Passion for innovation and a strong desire to push the boundaries of Conversational AI technology 

Graduate/Post Graduate/MBA with 1 year of experience from BFSI

Work Experience 1+ Years of Sales experience,

Preference to NISM Certified candidates with experience in new client acquisition

Critical Skills Required

Relationship Management

Influencing Skills

Technical - Product Knowledge

Presentation skills

Interpersonal skills 

Effective Communication 

Result oriented with proper adherence to compliance

Negotiation skills

System Engineer (ECU)

Location: Hyderabad

Fulltime

Your tasks as Specialist System Engineer ECU(m/f):

• Analysis of the requirements for the electronics control of occupant safety systems in alignment to the customer specifications
• Definition of the System Requirements for the embedded system
• Ensuring quality requirements according to ASPICE and ASIL (ISO 26262)
• Definition of the design and architecture of the ECU system taking into account the latest technologies and continuous improvement ideas using SYSML
• Coordination and functional leadership of the project team from hardware and software development

Your profile as Specialist Systems Engineer ECU(m/f):

• Successfully completed engineering studies in electronics, embedded system, or software
• Several years of professional experience in the development of control units within the automotive industry
• Experience in product development according to ASPICE and ISO 26262
• Assertiveness, target-oriented and structured working methods, ability to work in a team
• Willingness of intercultural work environment.

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Title: Salesforce Developer/ Architect
Location: Hyderabad/Vizag
Experience: 4+ years  
Required Skills:
4+ years of enterprise consulting experience in spanning large organizations and enterprise platforms of Salesforce.
4+ years of experience as a Senior Architect and/or technology leader in a mid-to-large sized organization.
min 1 or 2 projects in Non-Profit Or Architect with Salesforce community implementation with more than 10K users.
Involved in minimum 4 end-to-end implementation  Involved in minimum 1 end-to-end community cloud implementation 
Experience with key areas of enterprise architecture including Cloud, Integration Technologies, Master Data Management.
Hands-on experience with Agile Implementation Frameworks.
Proven ability to analyze, design, and optimize business processes via out-of-the-box product, technology and integration.
Success in guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
Excellent communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
Able to multitask in a fast paced environment and exercise a high degree of initiative in resolving issues and developing process enhancement recommendations.
Excellent team player able to work with virtual and global cross functional teams and lead through influence.
Salesforce Certified Nonprofit Cloud Consultant Lead a team of 5-8 developers 
Prepare Technical Design based on business requirements for SALES,Service Cloud Perform Build and Unit test of Salesforce modules based on technical designs, following best practices, ensuring expected code quality 
Conduct peer review, guide team members  Status reporting of the tasks complete by team as per agreed schedule
Must be proficient with Salesforce Apex, lightning,LWC and batch classes.

• Define best strategies for product development 
• Product road maps 
• Wireframing 
• should have 15 plus years exp