11+ Loyalty program Jobs in Hyderabad | Loyalty program Job openings in Hyderabad

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

About Superclaims

Superclaims modernizes health insurance claims adjudication with intelligent automation. We help insurers and TPAs replace manual, document-heavy workflows with faster, more accurate decisions at scale.

Role: Python Backend Developer

We are looking for a Python Backend Developer who is excited to build AI-powered automation products in a fast-paced startup environment.

What you'll do

- Build and maintain scalable backend systems and APIs

- Develop intelligent data extraction pipelines using AI/ML

- Design and implement agentic workflows with LangGraph

- Design efficient database schemas and optimize queries in PostgreSQL

- Integrate and work with LLMs (OpenAI, Gemini, or similar)

- Collaborate with product, frontend, and data teams to deliver end-to-end features

- Write clean, tested, and well-documented code

Must-have skills

- Strong proficiency in Python and a modern web framework (FastAPI or similar)

- Experience with PostgreSQL and an ORM (SQLAlchemy preferred)

- Solid understanding of RESTful API design and best practices

- Hands-on experience or strong familiarity with LangGraph

- Experience working with LLMs (OpenAI, Gemini, or similar providers)

- Comfort with Git/version control and collaborative development workflows

Nice-to-have skills

- Experience with Docker and containerized deployments

- Knowledge of Redis for caching or background tasks

- Exposure to cloud platforms (GCP, AWS, or Azure)

- Experience with vector databases and retrieval-augmented generation

- Basic prompt engineering skills

- Experience with object storage (S3/MinIO)

What we're looking for

- 1+ years of Python backend development experience (open to exceptional freshers)

- Fast learner with genuine curiosity about AI/ML and automation

- Prior startup experience preferred

- Ownership mindset, bias for action, and comfort with ambiguity

- Ready to relocate to Hyderabad (work location)

How to apply

Please share:

- Your resume

- GitHub/Portfolio link

- A brief note on why you're interested in AI-powered automation and Superclaims

Description: 

 4+ Years of experience in systems development and Guidewire Billing experience. 

 4+ years of technical experience in enterprise-level application design, execution, and software deployments. 

 Hands-on development expertise on Guidewire BillingCenter with configuration. 

 Configure business rules and other business logic in Gosu. 

 Design and code integration components including plug-ins and programs that call the GW APIs Create form and letter templates and their supporting XML descriptor files. 

 Skilled in the use of applicable programming languages for the areas of developing code for, to include but are not limited to Java, SQL etc. 

 Experience leveraging source code management, such as GitHub or Bitbucket. 

 Supports production deployments and automation, actively lead monitoring, job control, and production support, and participates in and provides support for production issues related to the Guidewire solution. 

 Expertise configuring and developing several areas of BillingCenter including but not limited to Account/Policy/Producer Handling, Various Plan Types, Billing Instructions, Charges, Charge Patterns, Charge Invoicing, Invoice Items, Direct/List/Agency Bill Processing, Premium Reporting, Holds and writeoffs, Handling of Trouble Tickets/ Collaterals and Return Premium, Funds Tracking and Contacts. 

 Well versed with all Guidewire Billing center configuration areas like PCF, Gosu, Business Rules, Invoicing, Billing Types, Charge Distributions, Payments, Delinquency process, Commissions, etc. 

 Robust understanding of BillingCenter DataModel 

Education: 

 BE/B.Tech, BCA, B.SE, MCA, MBA / Any Graduate/Any Post Graduate

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

●      2+ Years of experience of Android native development with Java and Kotlin

●      Experience in Android Studio IDE and tools like Android Device Monitor, Logcat

●      Hands-on experience on MVVM architecture pattern

●      Solid experience/understanding of OOPS concepts and Design patterns.

●      Knowledge on cross platforms like Flutter, React Native is an added advantage

●      Thorough knowledge of Android APIs and platform capabilities (location-based capabilities within apps)

●      Experience with offline storage, threading, and performance tuning

●      Proven knowledge of Android UI design principals, patterns, and best practices

●      Experience with publishing applications on Google Play Store and app signing process

●      Expertise in payment gateway and social media integration

●      Proficient understanding of code versioning tools, such as Git

●      Familiarity with CI/CD

●      Provide technical leadership and functional help working closely with team members

●      Design, implement and maintain application within all phases of the software development life cycle (SDLC) on Microsoft Azure (or AWS)

●      Independently carry out the activities without much of guidance

●      Create, understand, and validate design and estimates and be able to justify them

●      Applies knowledge of principles and techniques to solve technical problems.

●      Works closely with other functions to understand customer needs and to develop product roadmaps.

●      Translate design and wireframes into high-quality mobile applications.

●      Strong troubleshooting and analytical skills and detail oriented

●      Comprehensive understanding of OOPS concepts, data structures, algorithms and product development techniques and theories

●      Should be able to design schema for enterprise level applications

●      Should be able to apply design patterns

●      Should be open to face new challenges and learn new technologies

●      Experience with debugging, performance profiling and optimization

Freshers with strong English Communication are welcome. Building great teams to deliver the best.

Skills:

• Hands on Computer Knowledge
• Know-how of Trending Technologies
• Should be the quick learners
• Critical thinking and problem solving
• Creativity and Imagination
• Agility and Adaptability
• Team work and Collaboration

Background:

Any graduate from Computer Science or IT background

Know about our Company:

Fronix Solutions Pvt Ltd is a renowned Staffing Company that serves the candidates who are scouting for IT Jobs in the USA. From the initial discovery meeting to understand Consultant’s requirement, we engage our team to find the right fit for our clients with extensively vetted candidates on both qualitative and quantitative levels. Only top talent who fit the role will be presented to our clients.

Our team is dedicated to maintaining strong lines of communication during the hiring process and beyond. We at Fronix, has young, dynamic and focused team building. We strive to build and sustain a fun to work environment. Our employee centric career planning, helps us retain, update and empower the teams to deliver better and yet have fun at work.

Timings:

7:30pm to 4:30am (IST)

Have to work out of our office in Hi-Tech City, Hyderabad.

Salary:

INR 1,50, 000P.A- INR 3,00, 000P.A

About Telstra

Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries, including In India where we’re building a new Innovation and Capability Centre (ICC) in Bangalore.

We’re growing, fast, and for you that means many exciting opportunities to develop your career at Telstra. Join us on this exciting journey, and together, we’ll reimagine the future.

Why Telstra?

• We're an iconic Australian company with a rich heritage that's been built over 100 years. Telstra is Australia's leading Telecommunications and Technology Company. We've been operating internationally for more than 70 years.
• International presence spanning over 20 countries.
• We are one of the 20 largest telecommunications providers globally
• At Telstra, the work is complex and stimulating, but with that comes a great sense of achievement. We are shaping the tomorrow's modes of communication with our innovation driven teams.

Telstra offers an opportunity to make a difference to lives of millions of people by providing the choice of flexibility in work and a rewarding career that you will be proud of!

About the team

Being part of Networks & IT means you'll be part of a team that focuses on extending our network superiority to enable the continued execution of our digital strategy.

With us, you'll be working with world-leading technology and change the way we do IT to ensure business needs drive priorities, accelerating our digitisation programme.

Focus of the role

Any new engineer who comes into data chapter would be mostly into developing reusable data processing and storage frameworks that can be used across data platform.

About you

To be successful in the role, you'll bring skills and experience in:-

Essential 

• Hands-on experience in Spark Core, Spark SQL, SQL/Hive/Impala, Git/SVN/Any other VCS and Data warehousing
• Skilled in the Hadoop Ecosystem(HDP/Cloudera/MapR/EMR etc)
• Azure data factory/Airflow/control-M/Luigi
• PL/SQL
• Exposure to NOSQL(Hbase/Cassandra/GraphDB(Neo4J)/MongoDB)
• File formats (Parquet/ORC/AVRO/Delta/Hudi etc.)
• Kafka/Kinesis/Eventhub

Highly Desirable

Experience and knowledgeable on the following:

• Spark Streaming
• Cloud exposure (Azure/AWS/GCP)
• Azure data offerings - ADF, ADLS2, Azure Databricks, Azure Synapse, Eventhubs, CosmosDB etc.
• Presto/Athena
• Azure DevOps
• Jenkins/ Bamboo/Any similar build tools
• Power BI
• Prior experience in building or working in team building reusable frameworks,
• Data modelling.
• Data Architecture and design principles. (Delta/Kappa/Lambda architecture)
• Exposure to CI/CD
• Code Quality - Static and Dynamic code scans
• Agile SDLC      

If you've got a passion to innovate, succeed as part of a great team, and looking for the next step in your career, we'd welcome you to apply!

___________________________

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Senior Fullstack (MERN) Developer - Tribe

We’re looking for a Full Stack developer who will take a key role on our team. Our Full Stack developer must have knowledge in all stages of software development. You’ll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our platform

• Quick Learner and good at problem solving
• 2 - 5 years of experience in developing backend and frontend applications
• Good understanding and strong in data structures and algorithms
• Design overall architecture of application including frontend and backend.
• Maintain quality and ensure responsiveness of applications.
• Developing front end website architecture.
• Developing back-end website applications including designing and developing APIs.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Staying abreast of developments in web applications and programming languages.
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization.
• Understanding and implementation of security and data protection.
• Highly experienced with back-end programming languages (Ex: Python, Java, JavaScript etc)
• Proficient experience using (Ex: advanced JavaScript libraries and frameworks such as ReactJS, AngularJS etc.).
• Experience with cloud message APIs and usage of push notifications at large scale.
• Knowledge of code versioning tools such at Git
• Good to have experience in MERN