11+ Loyalty program Jobs in Hyderabad | Loyalty program Job openings in Hyderabad
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REVIEW CRITERIA:
MANDATORY:
- Strong Customer Success, Large account management Profile
- Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
- Must have 3+ YOE in Team management
- Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
- Must be proficient in CRM and customer success tools
- Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu
PREFERRED:
- Retail, Manufacturing or FMCG
- Candidates for Hyderabad knowing any other south Indian language apart from Telegu
ROLE & RESPONSIBILITIES:
- Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
- Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
- Develop and execute customer success plans, including onboarding, training, and ongoing support.
- Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
- Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
- Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
- Monitor customer health metrics and proactively address any red flags to prevent churn.
- Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
- Stay up-to-date with industry trends and best practices in customer success management.
IDEAL CANDIDATE:
- Bachelor's degree in Business Administration, Accounts, or a related field.
- Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
- Proven track record of managing and retaining high-value customers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
- Self-motivated and results-oriented, with the ability to work independently and as part of a team.
- Proficient in CRM software and other customer success tools.
- Ability to travel as needed to meet with customers.
Team Leadership: Lead and mentor a team of marketing executives to ensure business development goals and sales targets are met.
Business Growth: Identify new business opportunities through field visits, cold calling, and networking, and guide the team to execute strategies effectively.
Sales Management: Promote and sell products/services, assisting the team in closing deals and fostering customer loyalty.
Customer Relationship: Build and nurture strong customer relationships, ensuring exceptional after-sales support for long-term satisfaction.
Strategic Planning: Develop and implement marketing strategies in collaboration with the marketing team to execute campaigns, promotions, and on-ground activations.
Market & Competitor Analysis: Oversee market research efforts to identify trends, emerging opportunities, and competitive insights.
Performance Monitoring: Monitor and track sales activities, ensuring team members maintain accurate records of leads, calls, and meetings.
Collaboration & Reporting: Work closely with senior leadership and the marketing team for content, campaign strategies, and event planning. Submit detailed reports on team performance and key metrics.
WHO ARE We?
WeMakeScholars is a Fintech startup funded and supported by the Ministry of IT, Government of India. We help students get education loans to fund their studies abroad or in India by closely working with 14+ lenders, including public/private banks & NBFC. We currently get around 0.5 million unique visitors a month.
We are the market leader in the education finance segment. Last academic year, we disbursed around 5,000Cr, and this year, we'd be doing more than that. Our team has more than doubled in one year, from 70 to 180 members. Overall, we have seen tremendous growth year-on-year, in every aspect since our inception 7years ago.
JOB DESCRIPTION
We strongly believe that eventually, every company has to become a tech company. As our website is the face of our company, we must have a strong, organically top-rank website on google to survive & grow in the long term. Since SEO plays an integral part in this, we have decided to invest more time & resources into it. We are looking for an SEO Specialist to be a part of our growth story and we like your profile for it.
You'll be working as the SEO Team Lead, with the assistance of our 6 members tech team, 4 members content team, 1 junior SEO Analyst. You will be directly reporting to our Chief Growth Officer who's got more than 11yrs experience with SEO.
IDEAL CANDIDATE
- 3yrs+ experience in SEO (preferably in consumer tech, e-commerce, banking, financial services or education segments)
- expertise in Google Analytics/SEMrush/similar web analytics platform
- well-versed with Google Algorithm updates
- Very high attention to detail, obsessed with the details & spotting opportunities to optimize
- Excellent communication (written and verbal) & interpersonal skills and a very high sense of ownership and integrity
JOB PERKS
With us, you not only get a competitive compensation package but also excellent career progression, healthy work-life balance, flexible working hours, leaves, work from home policies. Most importantly, working under our Senior SEO leadership, you'll have a steep learning curve and a great learning experience.
Package: Up to 20 LPA
Skills and requirements
- Experience analyzing complex and varied data in a commercial or academic setting.
- Desire to solve new and complex problems every day.
- Excellent ability to communicate scientific results to both technical and non-technical team members.
Desirable
- A degree in a numerically focused discipline such as, Maths, Physics, Chemistry, Engineering or Biological Sciences..
- Hands on experience on Python, Pyspark, SQL
- Hands on experience on building End to End Data Pipelines.
- Hands on Experience on Azure Data Factory, Azure Data Bricks, Data Lake - added advantage
- Hands on Experience in building data pipelines.
- Experience with Bigdata Tools, Hadoop, Hive, Sqoop, Spark, SparkSQL
- Experience with SQL or NoSQL databases for the purposes of data retrieval and management.
- Experience in data warehousing and business intelligence tools, techniques and technology, as well as experience in diving deep on data analysis or technical issues to come up with effective solutions.
- BS degree in math, statistics, computer science or equivalent technical field.
- Experience in data mining structured and unstructured data (SQL, ETL, data warehouse, Machine Learning etc.) in a business environment with large-scale, complex data sets.
- Proven ability to look at solutions in unconventional ways. Sees opportunities to innovate and can lead the way.
- Willing to learn and work on Data Science, ML, AI.
--Maintain a high level of exposure for the property through direct sales.
--Successfully create business from new and existing guests.
--To connect with the CP, brokers and prospective buyers.
--Shall have good communication skills.
--Shall coordinate with the customers and resolve their queries reg. project.
About Dosti
Dosti Global Services, Inc. is a US-based workforce solutions provider. Our primary mission is to connect US businesses and organizations with educated, experienced, and motivated individuals who live outside the US.
About the role: ( Product Designer)
Dosti Global Inc. is looking for an experienced Product Designer with AutoCAD, Solid Works, and Pro-E software knowledge to assist in the production of CAD models using AutoCAD and other programs, as well as a keen eye for detail. You will work directly with the design team and the founder in this position to understand the needs and deliverables.
Roles & Responsibilities:
- Develop designs from scratch.
- Ensuring designs meet prerequisites
- Provides existing product line support in design activities and/or modification of hardware in production.
- Knowledge of manufacturing concepts.
- Knowledge of the change management process.
- Creating plans and designs using AutoCAD technology.
- Estimating budgets and time scopes for each project
- Capability to record each activity in a clear and precise manner
- Ensure product designs meet required standards
Eligibility :
- Bachelor or Master’s Degree
- Minimum of 2-5 years of proven experience design work experience
- Adequate skill set with 3-D CAD (Solid Works or Pro-E)
- Experience working in the Mechanical Engineering field
- Ability to write clear and comprehensive technical documentation
Project Management Skills:
- Ability to work with Cross-Functional Teams
- Time management skills
- Effective presentation skills
Benefits:
- Well-structured process
- Standard company benefits
- Annual Pay raises and Annual Bonus based on Performance
Employment type:
- Full-time employment
Sr. Technical IT Recruiter
Prefers someone local to Bangalore, or okay with any Accion offices at Hyderabad, Pune, Mumbai post pandemic,
Complete WFH is also possible for a right candidate
Present Virtual Operations since Covid
Full Time Permanent Opportunity; Okay with CTH model too
Job Descritiption:
- Min of 3 plus years of relevant END-END recruitment experience; Starting from sourcing a candidate till onboarding, maintaing complete rapport
- Worked in fast paced environments, eager to learn new work, passionate about recruitment
- Individual contributor, has good listening skills,
- Smart working
- Thinking out of the way in hiring talent
- Good to have social medial platforms hiring
- Fast Leaner, who has aspirations to grow next level very soon
- Prior experience in hiring Emerging Technologies is a PLUS
- Very good opportunity to hire and recruit candidates only for cutting edge emerging techologies mostly
.NETRoles and Responsibilities:
- Must be proficient in developing object-oriented applications
- Must have hands on experience on C# & MS SQL.
- Participate in troubleshooting and training of issues with different teams to drive towards root cause identification and resolution.
- Participate in technical communication within the team and to other groups, prepare technical design documents and work on Azure DevOps agilie lifecycle.
- Positive attitude, Smart work, problem solving attitude, ready to upgrade skills with latest technologies
- Good to have experience on design patterns, Azure cloud, Azure DevOps, Dapper, Azure storage, Dotnet Core framework, Micro services.
- Meeting with technology managers to determine application and website requirements.
- Upgrading existing .NET websites and applications.
- Analyzing system requirements and delegating development tasks.
- Developing technical specifications.
- Writing scalable code for .NET software applications.
- Reviewing and debugging .NET applications.
- Providing support for junior developers.
- Deploying functional websites, programs, and applications.
- Drafting software and application operating procedures.
- Training junior staff.
- Good verbal and written communication skills
Java
Spring Boot• Strong experience as a Java/J2EE development is required
• Excellent working knowledge in SPRING MVC, SPRING BOOT,
• Strong background in developing and deploying software that runs in a real-time, multi-threaded environment
• Good knowledge and experience with concepts of MVC, JDBC and RESTful API Integration
• Experience with threaded and asynchronous environment
• Experience with any of the following Frameworks is Desired: Spring, Spring Boot, Hibernate
• Fundamental understanding of design patterns
• Working knowledge of SOAP/XML/WSDL
• Proven experience in MongoDB
• Experience supporting and troubleshooting problems in a highly complex environment
• Familiar with agile / scrum development methodologies
• Proficient understanding of Code version tools like Git/ Bitbucket and SVN
• Familiarity with Continuous Integration and tools such as Maven and Jenkins.
Role & Responsibilities:
• You will be responsible for Java development and building large scale applications that are high performance, scalable, and resilient in an SOA environment
• Working closely with end-users and other members of the team to identify and employ the best solutions
• Developing and implementing strong algorithms/techniques for solving problems in a high-volume, high-availability environment
• Engaging end-users to identify new requirements, strategic direction and highlight issues
• Defining and building maintainable processes that provide resilient and stable platforms, which support end user’s business/technical demand
• Integrating new services and providing clean APIs and services for applications
• Understanding volume growth to ensure the systems
Technical Document writer
About Aviso
Aviso is the AI Compass that guides Sales and Go-to-Market teams to close more deals, accelerate revenue growth, and find their True North. Aviso delivers true revenue intelligence, nudges team-wide actions, and gives precise guidance so sellers and teams don’t get lost in the fog of CRM, scattered data lakes, and human biases.
We are a global company with offices in Redwood City, San Francisco, Hyderabad, and Bangalore. Our customers are innovative leaders in their market. We are proud to count Dell, Honeywell, MongoDB, Glassdoor, Splunk, FireEye, and RingCentral as our customers, helping them drive revenue, achieve goals faster, and win in bold new frontiers. Aviso is backed by Storm Ventures, Shasta Ventures, Scale Venture Partners and leading Silicon Valley technology investors.
What you will be doing
- The documentation effort includes evaluation, document preparation (organize, write, capture screen images, index), editing and review with the project team.
- Ability to grasp and visualize enterprise software and infrastructure concepts.
- Ability to produce world class documentation.
- Work closely with the product engineering team and gain deep understanding of the product features, behaviour and requirements.
- Writing of any and all User Manuals for Aviso
- Work with the QA team to produce high quality QA documents.
- Update and review existing documents for every release after analysing the changes. Own/Manage these documentations in central repository with a proper folder structure.
- Organize the technical material into various categories of documents.
- Write world class technical content that is clear and consistent with appropriate diagrams, charts and screen shots of the product for better illustration as per established document standards.
- Attend cross-functional planning meetings and scrum meetings
- Coordinate with subject matter experts to ensure that the content is accurate and current
- Provide daily/weekly activity status to the project heads and communicate with them via email, IM and video conference.
- Should be able to present information in a simple, concise manner. Should pay attention to detail.
What you bring
- Qualification: BE/BTech,ME/MTech/MCA background
- You must have minimum 4 years in Technical Writing.
- Must have excellent written and oral communication skills
- Must have the ability to grasp and communicate technical concepts
- Must have organization and analytical skills
- You should have Experience in modular documentation using XML Editors
- You will be Understanding of latest technologies in technical communication – added advantage
- Demonstrates the ability to analyze and communicate information needs at both the conceptual and detail level
- Experience in working in an Agile environment would be an advantage
Aviso offers
- Dynamic, diverse, inclusive startup environment driven by transparency and velocity
- Bright, open, sunny working environment and collaborative office space
- Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
- Competitive salaries and company equity, and a focus on developing world class talent operations
- Comprehensive health insurance available (medical) for you and your family
- Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
- CEO moonshots projects with cash awards every quarter
- Upskilling and learning support including via paid conferences, online courses, and certifications
- Every month Rupees 2,500 will be credited to Sudexo meal card
PHP
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