11+ Loyalty program Jobs in Hyderabad | Loyalty program Job openings in Hyderabad

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Responsibilities:

Design Development:

• Lead the design development process, ensuring that concepts align with client preferences, project goals, and industry standards.

• Develop comprehensive interior design schemes, including space planning, color schemes, and material selections.

Drawings and Documentation:

• Create detailed interior drawings, plans, and elevations using industry-standard software.

• Collaborate with architects and other design professionals to integrate interior design elements seamlessly into overall project documentation.

Vendor Coordination:

• Establish and maintain relationships with vendors, suppliers, and manufacturers.

• Coordinate with vendors to source and procure materials, furniture, and fixtures that meet project specifications and budget constraints.

Shop Drawings and Specifications:

• Review and approve shop drawings to ensure they comply with design intent and project requirements.

• Develop and communicate detailed specifications for construction and installation processes.

Quotes and Budget Management:

• Prepare accurate and detailed project cost estimates and quotes.

• Work closely with the project management team to monitor and manage project budgets

.FF&E Selection:

• Lead the selection of furniture, fixtures, and equipment based on design concepts, client preferences, and project requirements.

• Stay updated on industry trends and product innovations to enhance design offerings.

Qualifications:

• Bachelor& degree in Interior Design or a related field.

• 3 to 4 years of proven experience in interior design, with a focus on commercial or residential projects.

• Proficient in AutoCAD, Adobe Creative Suite, and other relevant design software.

• Strong knowledge of materials, finishes, and furniture procurement.

• Excellent communication and interpersonal skills.

• Ability to lead and collaborate within a team environment.

• Project management skills, including the ability to manage timelines and budgets effectively.

• If you meet the above qualifications and are passionate about creating innovative and functional interior spaces, we invite you to apply for the Senior Interior Designer position.

Please submit your resume, portfolio, and a cover letter detailing your relevant experience and design philosophy.

Job Purpose Having quick turnaround and increased test coverage is the need of the hour; hence the increased emphasis on automation testing across projects. Publicis Sapient is looking for automation experts who in addition to the expertise in the tools and techniques also have the knack to understand the business needs, ROI and accordingly create the automation strategy. Assures consistent quality of Software Applications production by developing and enforcing robust Automated Software QE strategy, practices, and processes, providing documentation and managing people. They collaborate the with the project, business and (QE) teams, to develop detailed automated scripts, test frameworks to make the overall system more effective and efficient for our clients. Responsible for the overall quality of the project through effective QE leadership and management to ensure that all deliverables in terms of time, price and quality are met. This individual must have a proven track record of success building, leading, and managing a functional and technical QE team with a strong sense of quality ownership. This is a hands-on job that requires strategic thinking and planning to provide leadership and expertise throughout the entire QA lifecycle, ensuring the success of the team's manual and automation efforts in an agile working environment. Experience Required: 4-9.5 years Role: Senior Quality Engineer Education: Full time Bachelor’s/Master’s engineering degree Role Requirements Technical skills: Must Haves • Experience with QE for distributed, highly scalable systems • Good understanding of OOPS concepts and strong programming skills in Java, Groovy or JavaScript • Hands on experience of working with at least one of GUI based test automation tools for desktop and/or mobile automation. Experience on multiple tools will be added advantage • Proficient in writing SQL queries • Familiarity with process of test automation tool selection & test approach • Experience in designing and development of automation framework and creation of scripts using best industry practices such as Page object model • Integrate test suites into the test management system and custom test harness • Familiar with implementation of design patterns, modularization, and user libraries for framework creation • Can mentor team as well as has short learning curve for new technology • Understands all aspects of Quality Engineering • Understanding of SOAP and REST principles • Thorough understanding of microservices architecture • In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS • Hands-on experience working with Postman or similar tool • Hands-on experience in parsing complex JSON & XML and data validation using serialization techniques like POJO classes or similar • Hands-on experience in performing Request and Response Schema validation, Response codes and exceptions • Good Understanding of BDD, TDD methodologies and tools like Cucumber, TestNG, Junit or similar. • Experience in defining API E2E testing strategy, designing and development of API automation framework • Working experience on build tools Maven / Gradle, Git etc. • Experience in creating test pipeline – CI/CD Preferred: (Mostly for people being hired at the Senior Associate Career Stage) • Possess domain knowledge to identify issues across those domains, understand their impact, and drive resolution [(familiar / expert in domains like retail banking, automobile, insurance, betting, food-markets, hotel industry, healthcare) • Used /Exposure to automation tool for automating mobile applications • Used /Exposure to automation tool for non-functional testing • To setup test environment for execution on cloud environments such as Sauce labs, browser stack • Knowledge of new tools (open source & licensed) in the automation world and have the knack to explore them and keep abreast with the latest tools in the market • Expertise in creating test automation frameworks, implementing and maintaining them on a project Experience in the modern agile practices such as BDD/Cucumber , Devops • Knowledge and experience in service virtualization and tools like CA Lisa • Hands-on knowledge of setting up PACT Broker and writing PACT tests is desirable • Experience in test management tools like Xray & Zephyr and integration of test framework with these tools • Understanding of commonly used software design patterns like Builder, Factory, Singleton and Façade. Test Management: Must Haves • Able to estimate for low and medium complexity applications and have used at least one of the estimation techniques. • Able to handle/oversight a small team ranging from 2 -5 people and can guide them during the complete SDLC cycle starting from test case creation till test closure activities • Well-versed with the most of the activities in defect management process, can define/enhance the defect documentation and TAR lifecycle process independently • Have expertise to enforce/adhere defect or other processes in the team Preferred (Mostly for people being hired at the Senior Associate Career Stage) • Mentored or coached at least one person • Can define Automation Test strategy and test plan for low and medium complexity applications taking into account the business needs, ROI etc. • Able to maintain and report test coverage matrix • Able to identify device coverage for the application in question. • Can devise regression testing approach Soft Skills: • Possess excellent Communication skills (written, verbal both formal & informal) • Helps to create a positive, collaborative working environment for the team. • Quick grasping and flexibility to adapt to new technologies/processes • Ability to multi-task under pressure and work independently with minimal supervision. i.e. Ability to prioritize when under pressure • Efficiently makes tough decisions and communicates them effectively. • Independently manages operational level client meetings. Develops strong relationships with appropriate client stakeholders. Acts as the primary POC/facilitator for planned (regular) client meetings. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.)

Job Description: Principal Engineer (Full Stack Architect)

Job Title: Full Stack Architect

Location: Hyderabad, India

Experience: 15Years to 20 years (4+ years in Enterprise Architecture)

Technology Stack: MERN (MongoDB, Express, React, Node.js), Distributed Systems, Cloud (GCP/Azure), Neo4j, Vector Databases, SQL and NoSQL Databases, Knowledge Graphs.

Industry: Enterprise Software, Large-Scale Distributed Systems, Machine Learning

Job Summary

As a Full Stack Architect, you will play a pivotal role in designing and architecting large-scale distributed systems with a strong focus on the MERN stack (MongoDB, Express.js, React, Node.js). You will lead the design and implementation of enterprise-grade software solutions that leverage cloud infrastructure (GCP/Azure), knowledge graphs (Neo4j), vector databases, and machine learning at scale. In this role, you will work closely with cross-functional teams including data scientists, cloud engineers, and front-end developers to deliver high-performance, secure, and scalable applications.

This role requires a deep understanding of distributed systems architecture, graph databases, machine learning systems, and cloud computing, with a strong focus on building solutions that meet business and technical needs. The ideal candidate will have 12+ years of experience with a proven track record of architecting full-stack systems and leading engineering teams in a fast-paced, innovative environment.

Roles and Responsibilities

Full Stack Architecture: Design, develop, and maintain highly scalable, distributed, and fault-tolerant enterprise applications using the MERN stack (MongoDB, Express.js,

React, Node.js).

Distributed Systems: Architect and design large-scale distributed systems that handle high- volume, low-latency data processing.

Cloud Engineering: Implement and maintain cloud infrastructure solutions on GCP or AWS,ensuring high availability, scalability, and performance.

Knowledge Graphs and Databases: Design and optimize complex data models using Neo4j, vector databases, and other NoSQL solutions to manage interconnected data efficiently.

Enterprise Solutions: Architect and deliver cloud-native enterprise software solutions that meet enterprise-grade security, compliance, and performance requirements.

Data Structure & Algorithms (DSA): Lead by example in writing efficient, high-performance code and optimize software with a strong focus on algorithms, data structures, and system design principles.

Collaboration: Work with engineering, data science, and product teams to translate business requirements into scalable technical solutions.

Mentorship: Mentor junior engineers and foster a collaborative team environment.

Performance Optimization: Ensure system performance, scalability, and reliability throughcode reviews, optimizations, and best engineering practices.

Documentation & Best Practices: Maintain comprehensive architecture documentation and promote engineering best practices across teams.

Mandatory Requirements

Experience: 12+ years of full-stack development experience, with significant expertise

in building and architecting applications using the MERN stack (MongoDB, Express.js,

React, Node.js).

 Distributed Systems: Proven track record of architecting and implementing large-scale

distributed systems with a focus on reliability, scalability, and performance.

 Cloud Expertise: Extensive hands-on experience with cloud infrastructure (GCP or AWS),

with a deep understanding of cloud services such as compute, storage, networking, and

security.

 Database Systems: Expertise in NoSQL databases like MongoDB and graph databases like

Neo4j. Experience with vector databases for high-dimensional data processing.

 Knowledge Graphs: Hands-on experience in designing and working with knowledge graphs

for solving complex data relationships.

 Data Structures & Algorithms: Strong knowledge of DSA with practical experience in

solving complex technical challenges.

 Microservices Architecture: Experience in designing and developing microservices-based

architectures and ensuring high availability.

 DevOps ; Automation: Knowledge of DevOps practices (CI/CD), containerization (Docker), and orchestration (Kubernetes).

 Agile Methodologies: Experience with Agile development methodologies, including SCRUM, TDD, and iterative development.

Nice-to-Have Requirements

 Front-End Expertise: Advanced experience with React.js, with knowledge of modern front- end technologies (Next.js, Redux, TypeScript).

 Cloud Certifications: Google Cloud Professional Architect or Azure Certified Solutions Architect certifications.

 Data Engineering: Hands-on experience with data pipelines, ETL processes, and big data technologies (e.g., Apache Spark, Kafka).

 AI/ML Ops: Experience in deploying machine learning models using MLOps frameworks and automating ML pipelines.

 Graph Analytics: Experience in graph algorithms and analytics, with the ability to model and query complex relationships in a graph database.

 System Design: Experience in conducting system design reviews, providing insights into performance bottlenecks, scalability, and trade-offs.

 Security & Compliance: Knowledge of enterprise-level security protocols and data privacy compliance frameworks (e.g., SOC2, GDPR).

Leadership: Proven experience in leading cross-functional teams, setting technical roadmaps, and ensuring alignment between business and technical goals.

1.Hands-on Hyperion implementation experience in EPBCS.

2. Must have done atleast 2 implementation of Hyperion planning

3. Must understand application dimesionality, metadata setup, data forms creation, dashboard creation and setting up tasklists

4. Demonstrated ability to work independently as well as in a collaborative team environment.

5. Experience with EPBCS preferred

6. Must have handled scripting and data rules creation

7. Should be good in Rules calculations

Minimum 4 to 14 Years OTM Technical / Functional experience

• Must have functional and techno-functional experience in OTM implementation and/or have supported projects dealing with these systems, and/or have worked on OTM Cloud
• Must have strong technical and functional knowledge of the latest OTM Application
• Must have knowledge of preparing mapping document to interface OTM system with EDI, WMS, order management and finance systems, and be able to translate the functional specifications into design specifications for the Offshore Delivery Centre
• Must have ability to write SQL statements for automation agents and other technical topics
• Hands on experience on JSPX/XSL will be additional advantage.
• Experience in end-to-end OTM life cycle/implementations/up-gradation and OTM architecture will be preferred

Basic Qualifications:

• 2+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.

Additional Job requirements

• BS/MS/PhD in Computer Science/Math or equivalent
• BS in computer science or related field.
• 2+ years of relevant professional software development experience: designing, developing, and delivering software written in Java, C#, or C++, web development.
• Knowledgeable in object-oriented design patterns.
• Experience building highly scalable and distributed systems

Preferred Qualifications

• Experience with service-oriented architecture and application/services development
• Passion for performance debugging and benchmarking

TM1 Lead Engineer

Job Description:

The Lead Engineer should have good communication skills and is able to work with colleagues in Change delivery and Finance Users.

The Lead Engineer should have a very good understanding of Financial Statements.

As the Lead Engineer you might be working across different projects simultaneously 9+ Years TM1 Development experience Expertise in developing end to end solutions from ground up in TM1 Ability to design secure, scalable, configurable and modular solutions Expertise in applying optimisations both for performance and configuration Highly proficient in all aspects of TM1 development and Infrastructure

|| Expert in IBM Planning Analytics 2.0 Expert in development on PAW and PAX Highly proficient in developing TM1 Rest API based solutions Strong knowledge of MDX, SQL, Excel, Visual Basic, relational databases Must have good verbal communication skills

– Ability to work across geographies

A self-motivated, confident team player who leads by example and provides guidance to others DevOps and Agile engineering practitioner, test driven development Excellent communication skills & team player

1. 1.5+ Years of experience in .net, asp.net and C#, WCF/API and REST services.
2. Hands on experience with CSS, Javascript and JQuery.
3. Strong knowledge in OOPS concepts.
4. Knowledge of T SQL with Sql server 2008 R2/2012 including Stored Procedures, Triggers & User Defined Functions.
5. Good to have CSS3 and HTML5 knowledge.
6. Good communication Skills are required.

JD:
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

Thorough understanding of React.js and its core principles

Experience with popular React.js workflows (such as Flux or Redux)

Familiarity with newer specifications of EcmaScript

Knowledge of isomorphic React is a plus

Familiarity with RESTful APIs

Knowledge of modern authorization mechanisms, such as JSON Web Token

Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

Ability to understand business requirements and translate them into technical requirements

A knack for benchmarking and optimization

Familiarity with code versioning tools such as Git