11+ Loyalty program Jobs in Bangalore (Bengaluru) | Loyalty program Job openings in Bangalore (Bengaluru)

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

As an Engineering Manager, you'll lead efforts to strengthen and optimize our state-of-the-art systems, ensuring high performance, scalability, and efficiency across our suite of trading solutions.

The core responsibilities for the job include the following:

Technical Expertise:

• C++ coding and debugging to strengthen and optimize systems.
• Design and architecture (HLD/LLD) to ensure scalable and robust solutions.
• Implementing and enhancing DevOps, Agile, and CI/CD pipelines to improve development workflows.
• Managing escalations and ensuring high-quality customer outcomes.

Architecture and Design:

• Define and refine the architectural vision and technical roadmap for enterprise software solutions.
• Design scalable, maintainable, and secure systems in line with business goals.
• Collaborate with stakeholders to translate requirements into technical solutions.
• Driving engineering initiatives to foster innovation, efficiency, and excellence.

Project Management:

• Oversee project timelines, deliverables, and quality assurance processes.
• Coordinate cross-functional teams to ensure seamless integration of systems.
• Identify risks and proactively implement mitigation strategies.

Technical Leadership:

• Lead and mentor a team of engineers, fostering a collaborative and high-performance culture.
• Provide technical direction and guidance on complex software engineering challenges.
• Drive code quality, best practices, and standards across the engineering team.

Requirements:

• 10-15 years in the tech industry, with 2-4 years in technical leadership or managerial roles.
• Technical Expertise: Expertise in C++ development, enterprise architecture, and scalable system design, and proficiency in performance optimization, scalability, software architecture, and networking principles.
• Extensive experience managing the full development lifecycle of large-scale software products, from concept to deployment.
• Strong knowledge of STL containers, multi-threading concepts, and algorithms.
• Solid understanding of memory management and efficient resource utilization.
• Microservices Architecture Expertise: Experience in designing and implementing scalable, reliable microservices.
• Strong Communication and Decision-making skills: Ability to clearly articulate trade-offs, make informed decisions, and ensure alignment across stakeholders.
• Commitment to Creating and fostering Engineering Excellence: Deep understanding of best practices, including code quality, testability, security, and release management, and passion for fostering a strong engineering culture and continuously improving developer workflows and tools.
• Self-Driven and Motivated: Ability to operate independently while driving impactful results.

Job Title: Field Sales Engineer (Civil/Construction)

Locations:

• Kolkata (Bhagwati Region)
• Mumbai / Navi Mumbai
• Bangalore

Experience: 1 – 2 Years Job Type: Full-time

Job Overview

We are looking for a dynamic and results-driven Field Sales Engineer to join our team. The ideal candidate should have a background in Civil Engineering (Diploma or Degree) combined with a passion for sales. You will be responsible for visiting construction sites, meeting with contractors and builders, generating new business, and closing deals.

Key Responsibilities

• Lead Generation: actively scout for new construction projects and potential clients (Builders, Contractors, Architects, and Civil Engineers) in the assigned territory.
• Field Visits & Cold Calling: Conduct daily field visits and cold calls to establish contact with decision-makers at construction sites.
• Technical Sales: Explain the technical specifications and benefits of our products/services to potential clients using your civil engineering knowledge.
• Proposal Management: Prepare and share accurate commercial quotations and technical proposals with clients.
• Closing Deals: Follow up on submitted quotations, negotiate pricing and terms, and successfully close sales to achieve monthly revenue targets.
• Relationship Building: Maintain strong, long-term relationships with existing clients to ensure repeat business.
• Reporting: Maintain daily reports of site visits, calls made, and effective sales pipeline status.

Requirements & Qualifications

• Education: Diploma in Civil Engineering or B.E./B.Tech in Civil Engineering (Strictly Required).
• Experience: 1 to 2 years of experience in Field Sales, Business Development, or Marketing within the Construction/Building Materials industry.
• Technical Knowledge: Strong understanding of construction processes, materials, and site terminology.
• Travel: Must be willing to travel extensively within the city/region for site visits.
• Skills:
• Excellent negotiation and convincing skills.
• Proficiency in local language (depending on location) and English.
• Basic computer skills (Excel/Email) for quotation sharing.

What We Offer

• Competitive Salary + Attractive Sales Incentives.
• Travel Allowances.
• Opportunity for career growth in the construction sales sector.

Role: Sr. Data Scientist

Exp: 4-8 Years

CTC: up to 25 LPA

Technical Skills:

● Strong programming skills in Python, with hands-on experience in deep learning frameworks like TensorFlow, PyTorch, or Keras.

● Familiarity with Databricks notebooks, MLflow, and Delta Lake for scalable machine learning workflows.

● Experience with MLOps best practices, including model versioning, CI/CD pipelines, and automated deployment.

● Proficiency in data preprocessing, augmentation, and handling large-scale image/video datasets.

● Solid understanding of computer vision algorithms, including CNNs, transfer learning, and transformer-based vision models (e.g., ViT).

● Exposure to natural language processing (NLP) techniques is a plus.

• Educational Qualifications:

• B.E./B.Tech/M.Tech/MCA in Computer Science, Electronics & Communication, Electrical Engineering, or a related field.
• A master’s degree in computer science, Artificial Intelligence, or a specialization in Deep Learning or Computer Vision is highly preferred

Senior Software Engineer - Frontend (IC - Staff)

Bangalore

About

We are building analytics on natural language to help product development teams learn from large-scale customer feedback. Since our inception in 2020, we have been backed by top-tier VC firms from Silicon Valley and India. Today, we are proud to partner with some of the fastest scaling Product Led Growth companies. We are growing really fast and excited about having more people join us on this journey

Roles & Responsibilities

As an early-stage member of the team, some of your responsibilities will include:

• Working closely with founders to build the frontend and iterate product features at a rapid pace.
• Identifying and driving innovative solutions to address the most critical needs of our customers.
• Work in close collaboration with cross-functional partners in data science, design and backend functions.
• Drive architectural changes on frontend architecture by profiling, improve UX, and build with the design system.
• Constantly improve our live site with frontend monitoring and automation
• Build accessible experiences sensitive to the needs of all users

Qualifications

• Minimum 3 years of experience in Web Application Development.
• Understanding of engineering best practices, frontend design principles, interface guidelines and principles of system design
• Proficiency with any part of our technology stack: React, TypeScript, Tailwind, Next.js, Graphql
• Experience with network communications on web platforms, making synchronous and asynchronous web service calls.
• Hands-on experience in using versioning systems like Git.
• Experience working with CI/CD pipelines.
• Experience with automated test suites
• Strong interpersonal skills and a desire to work collaboratively to achieve objectives
• Excellent organisational and analytical abilities

Benefits and Perks

• Autonomy and Ownership
• Smart, Humble and Friendly peers
• Competitive remuneration package with equity options
• Generous vacation
• Maternity and Paternity leaves
• Learning & Development resources
• Initial grant to setup home-office 
• Monthly stipend for coffee / nutritional supplements

Equal Opportunities

We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.

COVID-19 Considerations

Due to the current health crisis related to COVID-19, we are open to a fully remote work setup till it is safe to work in person.

Machine Learning & Deep Learning – Strong

Experienced in TensorFlow, PyTorch, ONNX, Object Detection,  Pretrained Models like YOLO, SSD, Faster RCNN, etc…

Python – Strong

NumPy, Pandas, OpenCV

Problem Solving  - strong

C++ - average

        It will be good if candidate have working experience in C++ in any domain

Note :: Looking for Immediate to 30 days of Notice Period

Job Description:

Design skills

Strong working knowledge on various design patterns such as MVC, MVVM, DDD and any custom/hybrid framework as designed by the Architects.
Strong uderstanding in building Single Page Application

Process skills

Built application leveraging Agile DevOps principles and Azure DevOps toolset as part of SCRUM team


Technical skills

• Strong coding and work experience in Front End coding using Angular 8, BackBone, Bootstrap.
• Should have experience on 3rd party tools like PDF.Js (Generate PDF), SheetJS (Export Excel sheet), HighCharts or CharJS (Generate Charts and Graph).
• Should have good understanding of web servers such as IIS and Front-end runtimes using Node.js/NPM.
• Strong debugging skills using browser based Front end application written in Angular 8
• Strong knowledge and understanding of data sharing medium using JSON, XML.
• Should have used IDE such as Visual Studio and Visual Studio Code for Front-end development.
• Create Unit test cases using Jasmine and have all critical flows covered.
• Understanding of MS Build and MS Test as part of Azure DevOps pipelines
• Ability to triage defects in QA, UAT and Production and provide fix with quick turn around time.

• 5+ years of building SPA web solutions using Angular 8 , BackBone, Bootstrap
• 5+ years building HTML5 complaint pages
• 3+ years of experience using TypeScript
• 3+ years of writing automated testing using Jamine or others
• 3+ years of using TFS for Build and automated testing
• 1+ years of experience using Security Assessment Tool like Fortify 360 or IBM APP Scan
• 1+ years of experience using code quality assessment tool like SonarQube
• 1+ years of experience using API Management tool like Swagger
• 1+ years of experience on APM tools like DynaTrace
• 1+ years leveraging Azure DevOps

• Understanding of cloud based deployment using containers is plus
• Understanding of JS frameworks like Vue or React is plus

Mandatory: Hands on experience working with Java or Kotlin. Very strong logical skills. Good hold on operating system concepts and data structure. Experience with web services , SQL Lite , camera kit , image caching concepts, keychain , past experience working with one of the design patterns like MVC / MVVM / MVP , network check implementation.

Good to have:  Rx-Swift experience , video / image filter experience , media player usage , complex UX effects , couch-db , RealM.Knowledge of GIT management , Continuous Integration and Continuous Development practices.

Soft Skills: Strong communication skills , high spirited , eager to learn , able to perform in a high pressure environment