11+ Loyalty program Jobs in Bangalore (Bengaluru) | Loyalty program Job openings in Bangalore (Bengaluru)

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Role & Responsibilities

This role is a highly specialized business-facing AI team. We deliver professional AI products and productionize first-of-its-kind AI applications. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. We look for individuals with strong, unique specializations to improve the overall strength of the team. This role is the right fit for you if you love working with customers, teammates, and fuelling your curiosity for the latest trends in GenAI, LLMOps, and ML more broadly.

Objectives of role:

• Develop cutting-edge GenAI solutions, incorporating the latest techniques from Mosaic AI research to solve business problems
• Own production rollouts of consumer and internally facing GenAI applications
• Collaborate cross-functionally with the product and engineering teams to influence priorities and shape the product roadmap
• Required /Proven experience with the following:
• Experience in building GenAI applications, including RAG, multi-agent systems, Text2SQL, fine- tuning, etc., with tools such as HuggingFace, LangChain, and DSPy
• Expertise in deploying production-grade GenAI applications, including evaluation and optimizations
• Extensive years of hands-on industry data science experience, leveraging common machine learning and data science tools, i.e. pandas, scikit-learn, PyTorch, etc.
• Experience in building production-grade machine learning deployments on AWS, Azure, or GCP
• Graduate degree in a quantitative discipline like Computer Science or equivalent practical experience Passion for collaboration, life-long learning, and driving business value through AI
• [Preferred] Experience in using the Databricks Intelligence Platform and Apache Spark? to process large-scale distributed datasets
• We require fluency in English and willingness to work across time zones.

Ideal Candidate

• Strong AI/ML Engineer Profile
• Mandatory (Experience) : Must have 3+ years of experience in software engineering with atleast 1+ years in GenAI application development and production deployment
• Mandatory (GenAI Application Development): Must have proven experience building GenAI applications covering RAG pipelines, multi-agent systems, Text2SQL, and fine-tuning
• Mandatory (Production GenAI Deployment): Must have expertise deploying production-grade GenAI applications including model evaluation, optimisation, and ownership of full production rollouts
• Mandatory (ML & Data Science Tooling): Must have strong hands-on experience with core ML and data science tools including pandas, scikit-learn, and PyTorch
• Mandatory (Cloud ML Infrastructure): Must have experience building and deploying production-grade ML workloads on at least one of AWS, Azure, or GCP
• Mandatory (Communication): Must have strong English communication skills with the ability to work across time zones and collaborate cross-functionally with product, engineering, and business stakeholders
• Mandatory (Note 1) : Role is Hybrid, WFH flexibility as well upto 6 days a month
• Mandatory (Note 2) : CTC is inclusive of 10% variable
• Mandatory (Note 3): Candidates should be available to join within May 31st or June first week max
• Preferred (Education): Must hold a graduate degree in Computer Science, Statistics, Mathematics, or a related quantitative discipline or equivalent practical experience
• Preferred (Tools): Hands-on experience with the Databricks and Apache Spark
• Preferred (Pharma/Life Sciences Domain): Good understanding of Pharma Quality Standards and Practices or prior experience in pharmaceutical or life sciences contexts is a meaningful plus.

Position

Senior Lead Architect

Company

PencilSketch Design Studio LLP

Job Location

• Bangalore (On-site)
• Hyderabad (On-site)

Role Overview

The company is looking for an experienced Senior Lead Architect to lead interior corporate office design projects from concept to completion, including:

• Planning and space planning
• Detailed design
• Client, consultant, and contractor coordination
• Project management
• Team leadership and mentoring
• Ensuring project quality and timelines

Key Requirements

• Senior-level Architect with experience in corporate/workplace interiors
• Strong knowledge of:
• Architecture
• Interior Design
• Space Planning
• Project Coordination
• Proficiency in:
• AutoCAD
• SketchUp
• V-Ray
• Enscape
• Other rendering software
• Excellent communication, leadership, and client-handling skills

Employment Details

• Full-time
• On-site
• Immediate joiners preferred
• Candidates can choose either Bangalore or Hyderabad as their preferred work location.

Key Responsibilities: -

• Counsel students and parents on academic programs, courses, and career

pathways.

• Understand student requirements and recommend suitable courses or programs.

• Handle inquiries via calls, emails, WhatsApp, and walk-ins.

• Assist students with the admission and enrolment process.

• Maintain accurate records of student interactions in CRM/ERP systems.

• Follow up with prospective students to ensure conversion and enrolment.

• Coordinate with academic and operations teams for smooth onboarding.

• Provide ongoing academic guidance and address student concerns.

• Meet assigned counselling and enrolment targets.

• Participate in seminars, webinars, and career guidance sessions.

Required Skills & Qualifications: -

• Graduate/Postgraduate in any discipline (Education background preferred), MBA,

Psychology, BBA

• Strong communication and interpersonal skills.

• Ability to understand student needs and provide appropriate guidance.

• Basic knowledge of academic programs, career options, and admissions

processes.

• Proficiency in MS Office and CRM tools.

• Target-driven with a student-centric approach.

Role Overview:

Zolvit is looking for a highly skilled and self-driven Lead Machine Learning Engineer / Lead Data Scientist to lead the design and development of scalable, production-grade ML systems. This role is ideal for someone who thrives on solving complex problems using data, is deeply passionate about machine learning, and has a strong understanding of both classical techniques and modern AI systems like Large Language Models (LLMs).

You will work closely with engineering, product, and business teams to identify impactful ML use cases, build data pipelines, design training workflows, and ensure the deployment of robust, high-performance models at scale.

Key Responsibilities:

● Design and implement scalable ML systems, from experimentation to deployment.

● Build and maintain end-to-end data pipelines for data ingestion, preprocessing, feature engineering, and monitoring.

● Lead the development and deployment of ML models across a variety of use cases — including classical ML and LLM-based applications like summarization, classification, document understanding, and more.

● Define model training and evaluation pipelines, ensuring reproducibility and performance tracking.

● Apply statistical methods to interpret data, validate assumptions, and inform modeling decisions.

● Collaborate cross-functionally with engineers, data analysts, and product managers to solve high-impact business problems using ML.

● Ensure proper MLOps practices are in place for model versioning, monitoring, retraining, and performance management.

● Keep up-to-date with the latest advancements in AI/ML, and actively evaluate and incorporate LLM capabilities and frameworks into solutions.

● Mentor junior ML engineers and data scientists, and help scale the ML function across the organization.

Required Qualifications:

● 7+ years of hands-on experience in ML/AI, building real-world ML systems at scale.

● Proven experience with classical ML algorithms (e.g., regression, classification,

clustering, ensemble models).

● Deep expertise in modern LLM frameworks (e.g., OpenAI, HuggingFace, LangChain)

and their integration into production workflows.

● Strong experience with Python, and frameworks such as Scikit-learn, TensorFlow,

PyTorch, or equivalent.

● Solid background in statistics and the ability to apply statistical thinking to real-world

problems.

● Experience with data engineering tools and platforms (e.g., Spark, Airflow, SQL,

Pandas, AWS Glue, etc.).

● Familiarity with cloud services (AWS preferred) and containerization tools (Docker,

Kubernetes) is a plus.

● Strong communication and leadership skills, with experience mentoring and guiding

junior team members.

● Self-starter attitude with a bias for action and ability to thrive in fast-paced environments.

● Master’s degree in Machine Learning, Artificial Intelligence, Statistics, or a related

field is preferred.

Preferred Qualifications:

● Experience deploying ML systems in microservices or event-driven architectures.

● Hands-on experience with vector databases, embeddings, and retrieval-augmented

generation (RAG) systems.

● Understanding of Responsible AI principles and practices.

Why Join Us?

● Lead the ML charter in a mission-driven company solving real-world challenges.

● Work on cutting-edge LLM use cases and platformize ML capabilities for scale.

● Collaborate with a passionate and technically strong team in a high-impact environment.

● Competitive compensation, flexible working model, and ample growth opportunities.

AI Agent Builder – Internal Functions and Data Platform Development Tools

About the Role:

We are seeking a forward-thinking AI Agent Builder to lead the design, development, and deployment, and usage reporting of Microsoft Copilot and other AI-powered agents across our data platform development tools and internal business functions. This role will be instrumental in driving automation, improving onboarding, and enhancing operational efficiency through intelligent, context-aware assistants.

This role is central to our GenAI transformation strategy. You will help shape the future of how our teams interact with data, reduce administrative burden, and unlock new efficiencies across the organization. Your work will directly contribute to our “Art of the Possible” initiative—demonstrating tangible business value through AI.

You Will:

•                 Copilot Agent Development: Use Microsoft Copilot Studio and Agent Builder to create, test, and deploy AI agents that automate workflows, answer queries, and support internal teams.

•                 Data Engineering Enablement: Build agents that assist with data connector scaffolding, pipeline generation, and onboarding support for engineers.

•                 Knowledge Base Integration: Curate and integrate documentation (e.g., ERDs, connector specs) into Copilot-accessible repositories (SharePoint, Confluence) to support contextual AI responses.

•                 Prompt Engineering: Design reusable prompt templates and conversational flows to streamline repeated tasks and improve agent usability.

•                 Tool Evaluation & Integration: Assess and integrate complementary AI tools (e.g., GitLab Duo, Databricks AI, Notebook LM) to extend Copilot capabilities.

•                 Cross-Functional Collaboration: Partner with product, delivery, PMO, and security teams to identify high-value use cases and scale successful agent implementations.

•                 Governance & Monitoring: Ensure agents align with Responsible AI principles, monitor performance, and iterate based on feedback and evolving business needs.

•                 Adoption and Usage Reporting: Use Microsoft Viva Insights and other tools to report on user adoption, usage and business value delivered.

What We're Looking For:

•                 Proven experience with Microsoft 365 Copilot, Copilot Studio, or similar AI platforms, ChatGPT, Claude, etc.

•                 Strong understanding of data engineering workflows, tools (e.g., Git, Databricks, Unity Catalog), and documentation practices.

•                 Familiarity with SharePoint, Confluence, and Microsoft Graph connectors.

•                 Experience in prompt engineering and conversational UX design.

•                 Ability to translate business needs into scalable AI solutions.

•                 Excellent communication and collaboration skills across technical and non-technical

Bonus Points:

•                 Experience with GitLab Duo, Notebook LM, or other AI developer tools.

•                 Background in enterprise data platforms, ETL pipelines, or internal business systems.

•                 Exposure to AI governance, security, and compliance frameworks.

•                 Prior work in a regulated industry (e.g., healthcare, finance) is a plus.

Hi there! Thanks for taking the time to check us out - we’re flattered. Reading the description below might take a few minutes, but we promise it is all worth it.

Let’s start with

The Opportunity

If you live and breathe digital marketing, we want to talk to you. We are looking for a Sr.Digital Marketing Executive to develop, implement, track and optimise our digital marketing campaigns across all digital channels. Your work will directly impact millions of lives as you will be working on one of our high growth products. We have over 100 Million users across all our products and we are growing exponentially.

What we believe:

Our number one priority is company culture. our whole belief is that “your culture is your brand”

● All the team members are open to converse, helping and teaching

● You will always be noticed for your better work and rewarded.

● Great work-life balance with the flexibility of you deciding your working hours.

● No bossy culture

● The relationship with the founder is more like a partnership & he is always open to listening to you and ready to go beyond the extra mile when you need him.

Feel free to reach out to any of our team members. They can share their first-hand experience.

Responsibilities:

● Plan and execute all digital marketing, performance marketing campaigns including SEO/SEM, app marketing, marketing database, email, social media and display advertising campaigns.

● Performing App Store Optimization & Search Engine Optimization activities for generating organic traffic.

● Design, build and maintain our social media presence.

● Promoting app on various platforms.

● Creating viral & trendy content.

● Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).

● Brainstorm new and creative growth strategies.

● Plan, execute and measure experiments and conversion tests.

● Collaborate with internal teams to create landing pages, web pages and other merchandising collaterals and optimise the user experience.

● Utilise the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.

● Instrument conversion points and optimise user funnels.

● Collaborate with agencies and other vendor partners.

● Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.

● Participate in market and user research to identify new product features, trends and opportunities that will drive our business growth and transformation.

● Monitor cohort performance from channels and campaigns, conduct research and use it to understand user needs, identify key improvement areas, product & process iterations for driving sales & user growth.

● Planning and executing campaigns, including web, SEO/SEM, social media, content, email and display advertising.

● Weekly-Monthly Stats Report

Requirements:

● MBA/BBA/B.E/B.Tech degree in Marketing, Engineering or a related field.

● 3+ years experience in online advertising/marketing digital marketing.

● Experience in Organic Traffic Generation

● Experience in Social Media Optimization and Marketing

● Experience with Data Analytics for ASO and SEO.

● Experience in Keyword Research and Optimisation

● Experience in Competitor Analysis

● Understanding of How metadata differs across store pages and platforms.

● Demonstrable experience leading and managing SEO/SEM, performance marketing, app marketing, marketing database, email, social media and/or display advertising campaigns

● Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate

● Experience in optimising landing pages and user funnels

● Experience with A/B and multivariate experiments

● Solid knowledge of website analytics tools (e.g., Google Analytics, Firebase and others)

● Working knowledge of ad serving tools (e.g., Taboola, DV 360, others )

● Experience in setting up and optimising Google Adwords campaigns

● Strong analytical skills and data-driven thinking

● Up-to-date with the latest trends and best practices in online marketing and measurement

● Excellent written and verbal communication.

● Experience in Digital Marketing with a specific focus in Google Ad words, Facebook Ads

● Responsible for creating and scaling Facebook, Adwords marketing campaigns

● Analyse data from various sources (Google Analytics, Facebook analytics, etc.) and find insights on how to grow faster

Are you the right person?

To make the cut, you must meet the following criteria -

● You are an impressively smooth talker who can get your point across with ease

● You are able to assess and understand a situation faster than Sherlock

● You love taking initiative and seeing a project through to completion

● You are creative and would love to experiment with new ideas

● You’re a pro at managing Google Play Console If you’ve worked in the mobile marketing space before, we would especially love to hear from you!

Location: Bengaluru (Koramangala) Experience: 3 to 6 years

Benefits :

● Health Insurance for yourself and your Parents- We know a healthy employee is a happy and productive employee. That’s why we offer a variety of health insurance options to meet your lifestyle. You’ll have access to the top providers and physicians available to you and your family.

● Office lunch - Daily free lunch

● Challenging work- All our products target 100+ Million users. One gets to work on scale and experience solving challenging problems.

● Great team- Like-minded talented team to work with

● MacBook to work- You decide your machine, however, we prefer Apple

● Career growth- Boost your career growth by 10X more learning and opportunities

● Team outing- Join us on our annual 2-3 days team outing! Our last one was in Ooty, Tamil Nadu

We’re passionate about enabling people to do their best work. We dream big and we’re looking for people who do the same. Come work with us and find out where your career will take you at Apps10X!

It’s a great opportunity to work on an important mission and join a fun, talented team. Share your portfolio - we want to see what you can do. :)We know that people are more than what’s on their CV.

If this role highlights your experience and gets you excited – please apply! 

ABOUT US

Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.

RESPONSIBILITIES

• Be the First point of contact for support queries
• Be responsible for solving customer queries and tickets in timely manner.
• Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
• Log monitoring, event monitoring and resolving tickets in defined SLA.
• Apply updates and patches to keep the software up-to-date in line with organizational policies
• Provide support for installation and configuration.
• Monitor and identify areas of performance improvement
• Identify and write scripts for automating support tasks.
• Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.

ESSENTIAL SKILLS

• Hands-On experience and skills in Linux operating system
• Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
• Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
• Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
• Experience in NoSQL or RDBMS technology is desirable
• Python/Node.js or relevant data processing programming experience is preferred.
• Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
• Knowledge of real-time data collection with various data sources.
• Experience in deploying scalable Elastic cluster is desirable

QUALIFICATION AND EXPERIENCE

• 2 -4 years of experience in technical support role.
• At least 2+ years experience working across multi-cultural and geographically distributed teams
• Experience in trouble shooting, maintaining and supporting production setup
• Engineering or equivalent degree
• Ability to interact effectively with customers for problem resolution.
• Sense of urgency and ownership to get problems solved in timely manner
• Attention to details.
• Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.

LOCATION: Bangalore

Experience: Minimum 2 yrs

Package: upto 8 LPA

• Experience of providing technical leadership in the Big Data space (Hadoop Stack like Spark, M/R, HDFS, Pig, Hive, HBase, Flume, Sqoop, etc. Should have contributed to open source Big Data technologies.
• Expert-level proficiency in Python
• Experience in visualizing and evangelizing next-generation infrastructure in Big Data space (Batch, Near Real-time, Real-time technologies).
• Passionate for continuous learning, experimenting, applying, and contributing towards cutting edge open source technologies and software paradigms
• Strong understanding and experience in distributed computing frameworks, particularly Apache Hadoop 2.0 (YARN; MR & HDFS) and associated technologies.
• Hands-on experience with Apache Spark and its components (Streaming, SQL, MLLib)
  Operating knowledge of cloud computing platforms (AWS, especially EMR, EC2, S3, SWF services, and the AWS CLI)
• Experience working within a Linux computing environment, and use of command-line tools including knowledge of shell/Python scripting for automating common tasks
•  

About the role:  

• We are looking for an ambitious and energetic Business Development Associate to help us expand our clientèle. You will be the front face of the company and will have the dedication to create and apply an effective sales strategy.

• The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.Individuals who are comfortable interacting with a wide range of people can become business development associates. Great interpersonal skills promote interest, which can ultimately lead to purchases. It also doesn’t hurt to have a pleasant phone voice. Other essential factors include:

• Salesmanship – understanding the needs of others and presenting your company as capable of meeting their desires leads to buying

•  Thick skin – potential customers do not always wish to be contacted and sales efforts fail quite routinely, so the ability to move on from negative situations is imperative 

• Multitasking skills – juggling multiple projects and clients is commonplace and requires good time management, attention to detail, and prioritization

• Industry background – experience in the area in which one is selling can be required or at least helpful, such as healthcare knowledge when promoting medical insurance

• Analytical skills. Person must evaluate the characteristics of each client to determine the appropriate insurance policy.

• Communication skills. Person must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies.

• Initiative. Person need to actively seek out new customers to maintain a flow of commissions.

• Self-confidence. Person should be confident when making “cold” calls (calls to prospective customers who have not been contacted before). They must speak clearly and persuasively and maintain their composure if rejected.

 Responsibilities:  

• Your primary focus is to identify, pitch, negotiate and on-board new clients on the field. You will work on game-changing ideas, use deep business insight and market knowledge to play a critical role in bringing prospects through the full sales cycle.

• Prospect using Linked in, lead lists, and existing clients to qualify for corporate sales leads

• Design new & innovative approaches to reach corporate decision-makers at scale, using tools and technologies. Meet corporate HRs and business owners, and close deals as efficiently

• Making powerful sales presentations and create solutions based on needs of the prospects and handling negotiations

• Ensure business target achievement: Pipeline building, Client conversion, Onboarding and Revenues