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REVIEW CRITERIA:
MANDATORY:
- Strong Customer Success, Large account management Profile
- Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
- Must have 3+ YOE in Team management
- Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
- Must be proficient in CRM and customer success tools
- Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu
PREFERRED:
- Retail, Manufacturing or FMCG
- Candidates for Hyderabad knowing any other south Indian language apart from Telegu
ROLE & RESPONSIBILITIES:
- Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
- Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
- Develop and execute customer success plans, including onboarding, training, and ongoing support.
- Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
- Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
- Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
- Monitor customer health metrics and proactively address any red flags to prevent churn.
- Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
- Stay up-to-date with industry trends and best practices in customer success management.
IDEAL CANDIDATE:
- Bachelor's degree in Business Administration, Accounts, or a related field.
- Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
- Proven track record of managing and retaining high-value customers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
- Self-motivated and results-oriented, with the ability to work independently and as part of a team.
- Proficient in CRM software and other customer success tools.
- Ability to travel as needed to meet with customers.
Please note that salary will be based on experience.
Job Title: Full Stack Engineer
Location: Bengaluru (Indiranagar) – Work From Office (5 Days)
Job Summary
We are seeking a skilled Full Stack Engineer with solid hands-on experience across frontend and backend development. You will work on mission-critical features, ensuring seamless performance, scalability, and reliability across our products.
Responsibilities
- Design, develop, and maintain scalable full-stack applications.
- Build responsive, high-performance UIs using Typescript & Next.js.
- Develop backend services and APIs using Python (FastAPI/Django).
- Work closely with product, design, and business teams to translate requirements into intuitive solutions.
- Contribute to architecture discussions and drive technical best practices.
- Own features end-to-end — design, development, testing, deployment, and monitoring.
- Ensure robust security, code quality, and performance optimization.
Tech Stack
Frontend: Typescript, Next.js, React, Tailwind CSS
Backend: Python, FastAPI, Django
Databases: PostgreSQL, MongoDB, Redis
Cloud & Infra: AWS/GCP, Docker, Kubernetes, CI/CD
Other Tools: Git, GitHub, Elasticsearch, Observability tools
Requirements
Must-Have:
- 2+ years of professional full-stack engineering experience.
- Strong expertise in either frontend (Typescript/Next.js) or backend (Python/FastAPI/Django) with familiarity in both.
- Experience building RESTful services and microservices.
- Hands-on experience with Git, CI/CD, and cloud platforms (AWS/GCP/Azure).
- Strong debugging, problem-solving, and optimization skills.
- Ability to thrive in fast-paced, high-ownership startup environments.
Good-to-Have:
- Exposure to Docker, Kubernetes, and observability tools.
- Experience with message queues or event-driven architecture.
Perks & Benefits
- Upskilling support – courses, tools & learning resources.
- Fun team outings, hackathons, demos & engagement initiatives.
- Flexible Work-from-Home: 12 WFH days every 6 months.
- Menstrual WFH: up to 3 days per month.
- Mobility benefits: relocation support & travel allowance.
- Parental support: maternity, paternity & adoption leave.
Min 3 yrs of working in Android
Min 2 yrs of working in iOS
Min 6 months working in React Native
Min 1 yr of team handling experience
Development
Strong in data structures and algorithms
Strong problem solving and analytical abilities
Hands-on with SOLID design principles
Should have developed and delivered successful mobile app projects
Experience in -
Consumer facing apps
Analytics SDKs integrations
Marketing SDKs integrations
Performance optimisation
SQL databases
Building production grade mobile applications
Experience in working in Agile/Scrum projects and fast paced environments
Preference for candidates with :
Payments/financial systems background
Personality
Result oriented
Initiative taker. Not expecting spoon feed.
Team player - looking beyond personal KRAs and helping the team succeed
3H - Humble, Honest and Hard-worker
We have openings for Fullstack / Backend / Frontend Developers who can write reliable, scalable, testable and maintainable code.
At Everest, we innovate at the intersection of design and engineering to produce outstanding products. The work we do is meaningful and challenging - which makes it interesting. Imagine each line of your code, making the world a better place. We work on five workdays weeks, and overtime is a rarity. If clean architecture, TDD, DDD, DevOps, Microservices, Micro-frontends, scalable systems resonate with you, please apply.
To see the quality of our code, you can checkout some of our open source projects: https://github.com/everest-engineering
If you want to know more about our culture:
https://github.com/everest-engineering/manifesto
Some videos that can help:
https://www.youtube.com/watch?v=A7y9RpqXAdA;
https://youtu.be/PPjyP1WPOn8" target="_blank">https://youtu.be/PPjyP1WPOn8
- Passion to own and create amazing product.
- Should be able to clearly understand the customer's problem.
- Should be a collaborative problem solver.
- Should be able a team player.
- Should be open to learn from others and teach others.
- Should be a good problem solver.
- Should be able to take feedback and improve continuously.
- Should commit to inclusion, equity & diversity.
- Should maintain integrity at work
-
Familiarity with Agile methodologies and clean code.
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Design and/or contribute to client-side and server-side architecture.
-
Well versed with fundamentals of REST.
-
Build the front-end of applications through appealing visual design.
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Knowledge of one or more front-end languages and libraries (e.g. HTML / CSS, JavaScript, XML, jQuery, Typescript) JavaScript frameworks (e.g. Angular, React, Redux, Vue.js)
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Knowledge of one or more back-end languages (e.g. C#, Java, Python, Go, Node.js and frameworks like SpringBoot, .NET Core)
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Well versed with fundamentals of database design.
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Familiarity with databases - RDBMS like MySQL, Postgres & NoSQL like MongoDB, DynamoDB.
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Well versed with one or more cloud platforms like - AWS, Azure, GCP.
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Familiar with Infrastructure as Code - CloudFormation & Terraform & deployment tools like Docker, Kubernetes.
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Familiarity with CI/CD tools like Jenkins, CircleCI, Github Actions..
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Unit testing tools like Junit, Mockito, Chai, Mocha, Jest
- LAMP Stack
- Laravel Framework
- HTML Framework
- Bootstrap
- Javascript Framework
- Ionic Framework - Capacitor for making hybrid mobile app
- E-Commerce frameworks
- SQL
- Payment Gateway
Skills:
- Familiarity with PHP and popular CMSs such as WordPress, Joomla
- Good working knowledge of Database concepts
- High-quality & optimized code
- Strong knowledge of JSON & the REST API is an added advantage
Requirements:
- Minimum 1 to 3 years of experience
- Good communication
- Willingness to learn new technology
- Analytical skills
- Team player
- Quick & Independent-learner
- Problem-solving skills
About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!
Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.
Job Overview:
Software Development Engineers FE will be responsible to participate in all stages of the software product development life cycle. This will include analysing system and user requirements, designing software flowcharts, creating user interfacing applications (Web Or Mobile) , troubleshooting bugs, and running tests to improve system functionality. An ideal
candidate would be someone who has proficiency in Flutter frameworks, good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.
Responsibilities:
● Write simple, efficient, and maintainable code.
● Develop, scale and maintain Mobile Applications written in Flutter.
● Manage individual priorities, deadlines, and deliverables.
● Validating the functionality and security of the Mobile applications.
● Function well in a fast-paced, rapidly changing environment.
● Ensuring best coding standards and practices to improve and maintain quality.
● Meeting with the engineering and product team to discuss project definitions and goals.
Requirements:
● Bachelor/Master degree in CS or related field from a reputed college.
● 2-6 years of experience in frontend software development.
● Sound knowledge of Dart & Flutter.
● Solid grip on the programming basics like DS and algorithms.
● Prior experience in start-ups or health-tech will be a plus.
● Highly effective communication and interpersonal skills
● Strong troubleshooting and debugging skills
- 3-6 years of hands-on
- Experience in Java
- Experience in Scripting using technologies like Selenium or Puppeteer
- Working Knowledge in Web App Technologies (HTML, CSS, JavaScript, jQuery)
- Competence in Linux platform
- Having knowledge of XPath, Regex
- Familiarity in Maven,
- Familiarity in Maven Git
- Familiarity with Continuous Integration tools
- Familiarity of (Jenkins etc)
- Familiarity in Unit Testing
- Familiarity in Junit
- Aggregation Engineer (scripting)
- Good Communication
- Must have worked on Agile projects
- Should have exposure on product-based projects
- Candidates have interest learn /Adapt new technologies
- Candidates should be ready to WFO post-pandemic (Bangalore location
Strong computer science fundamentals in algorithms, data
structures, storage technologies, distributed computing,
operating systems, etc.
Experience in designing and implementing scalable solutions
in a large scale distributed environment.
Robust and defensive coding skills using Java/Golang or any
other Object Oriented Programming Language.
Strong knowledge of RDBMS and any other NoSQL database
technologies (Cassandra, HBase, MongoDB, Dynamo etc.) .
Experience with building self healing, automatic fault
detection and recovery mechanisms is good to have.
Desired Skills and Experience
Java or golang
- Hands on Expert in UI/Front End Engineering/Development specifically React,
- Redux, NodeJs who can code, design and own front end development and code.
- Experience in React v16, Reach Redux, React Fibre and JavaScript advance (ES6+),
- Experience in Advance State Management [Example: Redux, Mobx, RxJs, GraphQL etc]
- Good experience on UI framework like Angular JS/ Vue JS/ Ext JS/jQuery/ React JS or equivalent SPA framework
- Experience in HTML5, Javascript CSS3, ExpressJs, GraphQL
- Strong understanding of Rest APIs, Web Sockets, Service Workers, HTTP/S Protocol, Web Security and Cloud Infrastructure, CI/CD, Web Packaging and Optimization, UX and Styling.
- Expertise in Advance Java-Scripts
- Knowledge and experience with Data Structure and Design methodologies.
- Problem solving skill
- Good experience working in Agile/Scrum teams
- Good written and verbal communication skills.
Job Description
As a Solutions Architect you will be responsible for analyzing, designing and developing viable solutions as per the client needs. You will work with internal and client teams to translate customer needs and business requirements into detailed technical solutions, in both project and proposals scenarios. You will be working in a fast-paced environment solving unique and challenging software problems and developing innovative solutions.
Key Responsibilities
- Analyze customer technology, define business and technical requirements;
- Define & drive end-to-end technical solutions. Expected to be hands-on as and when required
- Evaluate potential solutions and systems architecture to ensure that they meet all requirements;
- Contribute to project plan and participate in all project phases (feasibility study, requirement definition, implementation and configuration, user acceptance tests);
- Hold and lead meetings with internal and customers teams to review requirements, address open issues/questions, close gaps;
- Develop technical presentations, proposals and perform customer presentations;
- Work with different teams on planning activities as well as delivery;
- Provide thought leadership to the team around new approaches and workflows and technologies
- Take complete bottom line responsibility of technical designs, code development, and test executions to demonstrate alignment to the functional specification.
- Collaborate with a project team comprised of talented employees with
diverse and complementary skills.
Professional Skill Requirements
- Overall 10 to 12 yrs of IT experience.
- A proven track record of successful project/product implementation with
minimal of 3 years of Continuous Integration, Continuous Delivery, Pair
programming and Test-Driven Development.
- Expert Knowledge of architecture/design frameworks and patterns
- Experience of delivering complex software products relaying on Front End technologies such as Angular JS, React or similar is beneficial
- Experienced on backend web technologies & frameworks as Spring, Spring Boot or equivalent . nodejs is beneficial
- Exposure to Microservices Architectures, Containers & Cloud is appreciated
- Experience with RESTFull design, API First approach and best practices in API definition
- Exposure on JavaScript 6, Typescript, Redux, Redux Middleware & Redux
Axios
- Clear concepts on HTML5, CSS3, JavaScript, jQuery
- Exposure on testing frameworks like Jasmine, Karma, Protractor
- Experience developing on both mobile and web platforms
- Exposure to Agile based execution processes
- Proven skills in improving quality and performance tuning


