11+ Loyalty program Jobs in Bangalore (Bengaluru) | Loyalty program Job openings in Bangalore (Bengaluru)

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Job Title: Lead Backend Web App Developer

Experience: 10–15 Years

Location: Bengaluru (Hybrid)

Role Overview:

We are seeking an experienced Lead Backend Web App Developer to design and maintain scalable, cloud-based backend systems. This role demands expertise in microservices, AWS, and backend technologies to deliver efficient and high-performing applications.

Key Responsibilities:

• Build and maintain scalable backend systems for cloud-based web applications.
• Develop microservices using AWS (Lambda, SQS, SNS) and databases (MySQL, NoSQL).
• Design and implement REST APIs for seamless communication between systems.
• Create containerized solutions with Docker for efficient deployment.
• Solve real-world problems with enterprise-class product designs.
• Contribute to key decisions on product and technology direction.
• Promote frameworks, standards, and new technologies within the team.

Required Skills:

• Experience: 10+ Years in Backend Development; 3+ Years in large-scale, microservices-based projects.
• Backend Technologies: Proficiency in Python, Node.js, and Java.
• Cloud Expertise: Strong experience with AWS services (Lambda, SQS, SNS).
• Database Skills: Expertise in MySQL and NoSQL databases.
• Microservices Architecture: Deep understanding of distributed systems and scalability.
• DevOps Tools: Hands-on experience with Docker.
• API Development: Proven expertise in designing and consuming REST APIs.
• Soft Skills: Excellent problem-solving and communication abilities.

Why Join Us?

• Work on impactful projects with real-world applications.
• Solve complex problems in a dynamic, fast-paced environment.
• Collaborate with a team of skilled professionals.

AuxoAI is seeking a Senior Applied Scientist to design and deploy structured knowledge systems that enable reliable, schema-grounded AI and agent reasoning.

This role sits at the intersection of large language models, knowledge graphs, semantic architectures, and hybrid retrieval systems. The ideal candidate will build systems that transform unstructured data into structured knowledge representations, enforce semantic constraints, and enable hybrid symbolic–neural reasoning in production environments.

You will play a key role in designing scalable semantic infrastructures that support advanced AI use cases such as GraphRAG pipelines, structured extraction, and agent reasoning workflows.

You will work on problems where existing architectures may not be sufficient and will experiment with new approaches that combine machine learning, knowledge graphs, semantic constraints, and classical AI techniques to build reliable, production-grade systems.

Location - Mumbai/Bangalore/Hyderabad/Gurgaon (Hybrid - 3 Days a week in Office)

Responsibilities:

• Design schema-guided information extraction systems using zero-shot and few-shot structured prompting, constrained decoding approaches such as JSON schema enforcement or grammar-based decoding, and function-calling or tool-driven extraction techniques.
• Develop recursive or multi-stage extraction pipelines capable of handling nested entities, hierarchical structures, and cross-document relationships.
• Build ontology-driven systems using frameworks such as LinkML, OWL, SHACL, or similar schema modeling tools, and implement knowledge representations using RDF triples or labeled property graphs.
• Design and optimize entity resolution algorithms using techniques such as blocking strategies, embedding similarity, and rule-based matching.
• Develop ontology alignment techniques and graph embedding models such as Node2Vec or TransE-style approaches where appropriate.
• Design hybrid retrieval architectures combining dense vector retrieval, sparse retrieval techniques, and graph traversal algorithms such as BFS, DFS, path ranking, and neighborhood expansion.
• Build validation systems that enforce schema conformance, detect semantic inconsistencies, and reduce hallucinated or invalid structured outputs.
• Integrate structured knowledge systems into GraphRAG pipelines, agent planning frameworks, and tool-selection workflows.
• Deliver production-grade semantic systems with clear targets for latency, scalability, reliability, and data integrity.

Requirements

• 5+ years of experience building production AI or machine learning systems.
• Strong experience designing and implementing knowledge graphs or ontology-driven architectures.
• Hands-on experience implementing structured extraction techniques, including grammar-constrained decoding, JSON schema enforcement, or AST-style parsing approaches.
• Experience building entity resolution systems beyond simple embedding similarity methods.
• Experience working with graph query languages such as SPARQL or Cypher and optimizing graph query performance.
• Familiarity with RDF, OWL, or property graph data models and semantic data architectures.
• Strong Python engineering skills, with emphasis on data validation, schema integrity, and system reliability.
• Experience designing hybrid symbolic and neural AI systems.

Nice to Have:

• Experience implementing graph algorithms such as PageRank, community detection, or shortest-path algorithms for reasoning chains.
• Experience building graph-enhanced retrieval systems such as GraphRAG.
• Experience designing compositional semantic extraction pipelines.
• Experience implementing reasoning engines or rule-based inference systems.
• Experience benchmarking and evaluating structural extraction accuracy and consistency.

Key skills: java ,selenium,BDD,API testing,Rest assured.
Mandatory Skills:

·         Hands-on knowledge of Maven

·         Appium hands-on

·         Jenkins hands-on

·         Hands-on knowledge of API testing techniques and usage of API tools SOAP UI/JMeter (REST /SOAP)

·         Rest api automation using rest assured

·         Usage of Postman or JMeter tool to modify requests to validate multiple outputs on scenarios.

·         Analyze results of tests and to be able to update existing test suits after API changes

·         Basic Knowledge about CI/CD Concepts

·         Exposure to UI Automation, Selenium, JAVA Rest Assured, TestNG

·         Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.

Nice to have skills:

·         ISTQB foundation certification would be a plus.

• Job Description

We are looking for a talented Platform Engineer with a strong background in Python programming and AWS services to join our growing team.

Responsibilities:

• Contribute to the development and maintenance of our cloud management platform
• Collaborate with cross-functional teams to define, design, and deliver new features and functionality.
• Provide technical support and guidance to internal and external stakeholders.
• Stay up-to-date with the latest industry trends and technologies.
• 
  

Requirements:

• A total of 2-4 years of professional experience in developing applications/platforms using Python programming
• Strong understanding of Object-Oriented Programming, SOLID principles and RDBMS.
• Demonstrated experience in utilizing AWS services, including Lambda, RDS, and DynamoDB.
• Strong understanding of cloud computing concepts, infrastructure, and architectural best practices.
• Experience in using source control systems, such as Git.
• Excellent problem-solving skills and the ability to debug complex systems.
• Strong communication skills, both written and verbal, with the ability to work effectively with team members and stakeholders.
• A constant hunger for learning and staying up-to-date with the latest industry advancements.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• 
  

Nice to have:

• AWS Certified Developer – Associate or other relevant AWS certifications.
• Experience with the AWS Boto3 SDK for Python.
• Experience with other cloud platforms (Azure, GCP, etc.).
• Familiarity with containerization and orchestration technologies, such as Docker and Kubernetes.

Here is the exciting opportunity to work with one of the top 40 Data and Analytics Company worldwide, as recognized by Gartner.

LinkedIn: InfoCepts: Overview | LinkedIn

Website: https://www.infocepts.com

WFH/WFO/Hybrid (Flexible working mode)

Location: Chennai/Bangalore/Pune/Nagpur

Responsibilities:

• Acting as MicroStrategy expert to advice customers in defining MicroStrategy Roadmap, Security guidelines and MicroStrategy architecture for Complex enterprise systems.
• Working directly with our clients, prospects and partners to deliver high quality business intelligence solutions to our customers
• Working with the management on creating project estimates and resource planning
• Developing and testing detailed functional designs for business solution components and prototypes
• Incorporate best practices and standards in metadata and report/dashboard development

Preferred Background:

• 3+ years of experience on MicroStrategy Desktop, Architect, Web
• Experience on Intelligent Cube Development, Custom widget, visualization development and implementation
• Hands of experience on Project creation, schema objects creation, Development of queries, documents & dashboards with flex based widgets
• Experience using Enterprise manager monitoring, auditing and performance tuning and VLDB settings
• Experience in development & integration which will include setting up configuration management, developing components, peer review, creating unit test plans & performing unit testing

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• Experience in any one SaaS based Software & High available Infrastructure Architectures
• Financial/Banking domain knowledge (Risk, Fraud, Security Aspects) is a plus
• Debugging/Identifying root cause on faults/performance of an Application (at least one project should
• highlight this requirements)
• Working knowledge of any one of Interfaces (RestAPI/HttpProcessor/WinServices)
• Know-How of anyone Monitoring tool (Nagios / Graphana / Kubernates / AWS Cloud Watch)
• SQL programming
• Troubleshoot enterprise applications
• PHP, .net and MS SQL, Apache server and Linux
• Jira usage
• Certifications: ITIL certification is a Plus