SAP - Hyperion

Location: Hyderabad, India (home base), deployed at client sites in India. Occasional Middle East exposure possible.

About the Role

You will work as a senior AI engineer who embeds inside a customer's business. Your job is to learn how the business makes money, find the highest value problem, and build a working system that solves it.

Four behaviors define this role:

1. Go where the work happens. You work onsite with the customer, in the room where decisions are made.
2. Show working software early. You build a prototype in days, not a document in weeks.
3. One person owns the outcome. You are the single point of accountability for the result.
4. Stay after go-live. You keep running and improving the system after launch.

You are the single point of accountability. You are not a solo builder. A full KnackLabs engineering team in Hyderabad builds and runs the production systems behind you.

This role involves extended onsite deployments at client locations in other cities, sometimes up to six months at a stretch. Please apply only if you are ready for this way of working.

What you'll own

1. Discovery - Learn how the customer makes money. Find the highest value problem to solve first.
2. The prototype - Build a working prototype fast, using real or sample data, to prove the idea.
3. The roadmap - Decide what to build, in what order, and set clear success measures tied to business outcomes.
4. The build - Design and ship the production system with the Hyderabad engineering team. This includes data integration, agents, retrieval, and evaluations.
5. The client relationship - Be the trusted technical contact for the customer, from engineers to senior leaders.
6. Go live and after - Deploy the system, watch how it performs, fix problems, and improve it over time.
7. Feedback to the product - Share what you learn in the field so the vendor's product and our internal tools get better.

What we are looking for

1. Around 4 or more years of software engineering experience, including customer-facing or client delivery work.
2. Strong programming skills in Python. Working knowledge of TypeScript or JavaScript.
3. A full-stack development experience with strength in backend technologies.
4. Production experience with large language models, including prompt engineering and agent development.
5. You build with AI coding tools like Claude Code or Codex as your default way of working, and you have shipped real apps or agents this way.
6. Experience building retrieval-augmented generation (RAG) systems: chunking, embeddings, vector databases, retrieval, and reranking.
7. Experience building and deploying AI systems.
8. Experience integrating with APIs and enterprise systems.
9. Experience with at least one cloud platform (AWS, Azure, or GCP).
10. Clear communication. You can explain a technical choice to an engineer and to a business leader.
11. High ownership and comfort with ambiguity. You can take an unclear problem and turn it into a plan.
12. Willingness to work onsite at client locations in India for extended periods, and to travel as the work needs.

Nice to have

1. Experience with on-premises or private cloud (VPC) deployments.
2. Experience with observability and tracing tools such as LangSmith or Braintrust.
3. Experience with data engineering and pipelines.
4. A history of side projects, open source contributions, or products you shipped end-to-end.
5. Experience in embedded or forward-deployed roles before.
6. Experience working at a consulting or professional services firm in a client-facing delivery role.

Stack and tools

1. Languages: Python and TypeScript.
2. Models: Claude and other frontier or open-source models, chosen to fit the customer.
3. AI patterns: RAG, agents, prompt engineering, and evaluations.
4. Vector and retrieval: vector databases and retrieval pipelines.
5. Cloud: AWS, Azure, or GCP, on public or private cloud.
6. Integration: REST APIs and enterprise system connectors.

Roles & Responsibilities :

- Apply User-Centric Design Principles : Create multimedia assets that are visually engaging, easy to navigate, and optimized for the learner's experience.

- Incorporate Web Content Accessibility Guidelines (WCAG) : Produce multimedia content with an awareness of WCAG and basic digital accessibility considerations.

- Contribute to Immersive Design & Gamification Augmented Reality (AR), Virtual Reality (VR) & Gamification : Design and create assets that can be utilized for interactive experiences, including those for AR and VR applications, and incorporate game mechanics and gamification elements as directed.

- Task Performance & Self-Management : Manage individual tasks and timelines effectively, monitor personal progress against design goals, and contribute to overall program/project performance.

- Design Execution for Learning : Create engaging multimedia assets (e.g., static graphics, simple animations, video edits, presentations, interactive elements) based on provided storyboards, content, and design specifications for learning artefacts.

- Application of Design Principles : Apply a solid understanding of design principles, visual communication, typography, color theory, imagery & iconography, and layout & composition to all design outputs within learning artefacts.

- Software Proficiency : Utilize industry-standard design software effectively to produce high-quality multimedia content for digital learning.

- Content Integration for Learning : Work with provided content to ensure visual assets are integrated seamlessly and effectively support learning objectives within learning artefacts.

- Team Collaboration : Collaborate effectively with Learning Architects, ISDs, SME, and other team members to understand program/project requirements and incorporate feedback.

- Communication : Clearly communicate design ideas and progress to team members. Actively listen and incorporate constructive feedback on learning artifacts.

- Quality Adherence : Ensure all design outputs for learning content adhere to established brand guidelines and project quality standards.

- Customer Service Orientation : Strive to understand the needs of internal "customers" (Learning Architects, ISDs, SMEs) and deliver design solutions for learning artifacts that exceed expectations.

- Self-Management : Manage individual tasks and timelines to contribute to program/project delivery and monitor personal progress against design goals.

Qualifications :

- Bachelor's degree in Graphic Design, Multimedia Design, Visual Arts, or a related field.

- 3 - 4 years of professional experience in multimedia design with a strong portfolio, preferably with some exposure to learning or educational content.

- Proficiency in key Adobe Creative Suite applications (e.g., Photoshop, Illustrator, After Effects, Premiere Pro) relevant to multimedia and learning production.

- Solid understanding of visual communication principles and best practices for digital learning.

- Ability to translate concepts into visually appealing and functional designs, particularly for learning artifacts.

- Good communication and interpersonal skills.

- Awareness of WCAG and basic digital accessibility considerations.

- Familiarity with creating assets for interactive experiences, including those for AR/VR applications, and an understanding of game mechanics and gamification elements.

- Ability to take constructive feedback and iterate on designs.

- Understanding of AGILE methodologies and experience working within a learning, educational technology, or complex content delivery environment.

Strong Technical Recruiter profile

Mandatory (Experience 1): Must have 7+ years of experience in end to end recruitment (sourcing, screening, interviewing, offer negotiation, joining etc)

Mandatory (Experience 2): Must have 4+ years of experience in tech recruitment across different tech roles

Mandatory ( Tech Skill 1): Strong grasp of technical concepts and ability to evaluate candidate fit for different technical roles

Mandatory (Tech Skills 2): Must have experience of analyzing data to improve hiring funnel, take data-driven hiring decisions

Mandatory (Tech Skills 3): Must be proficient in advanced sourcing techniques such as Boolean search, social media recruiting, and referral programs

Mandatory (Communication): Excellent verbal and written communication skills — should be articulate, confident, and well-spoken in interactions

Mandatory (Company): Product companies

Mandatory (Note): This is an IC role

WheelsEye is India's leading SAAS-based platform in formulating the next tech-enabled logistics revolution. We offer technology that connects truck fleet owners & SMEs and helps them to automate operations, secure fleets, save costs, improve on-time performance, and streamline their business.

We have a young and energetic team of IITs, NITs, IIMs & top B-Schools employees serving PAN India. We go to great lengths to hire the best talent who are deeply aligned with our values.

We at WheelsEye, believe in fostering a sense of intrapreneurship, promoting team bonding, and creating a positive and friendly work culture where you will feel valued and motivated to do the best work.

Role:- Senior Firmware Developer

Requirements

Core skills: 

• Proficiency in programming, specifically Embedded C and C++
• Understanding of Hardware components (Sensors, MCUs, Actuators, Antenna)

Core Experience

• Over 4 years of hands-on experience in Embedded Systems
• Prior experience in building IOT Gateway
• Previous experience in designing FOTA
• Previous experience in the telematics/DMS would be advantageous
• Teamwork

We are looking for a dynamic & independent Lead Generation Executive who can be Fresher or professional with experience in outbound calls. The ideal candidate should have at least 0-1 year of experience in outbound/inbound calls.

Skills Required

• Any graduate fresher or with a  minimum of 1 Year of previous experience in calling.
• Candidates with excellent communication skills
• Self-starter, team player, high energy, reliable, strong work ethical
• Exposure to international cold calling/ lead generation is a plus.
• Flexible to work in a shift-based environment.
• Should be a contributor to team effort by accomplishing achieving timely targets.
• Should have the ability and desire to work in a fast-paced, goal-oriented high growth sales environment.
• Sharp, articulate, and energetic with a CAN-DO attitude.
• Strong sense of ethics and professionalism.
• Ability to think outside the box.
• Analytical skills and the ability to recognize the demands on the side of the clients

Responsibilities

• Making outbound calls and following up on inquiries.
• Engage in intelligent conversation with customers and provide them with the products and services.
• Cultivate prospects till they become qualified to lead.
• Candidates will be required to deal with USA prospects.
• Generating leads via cold calling, emailing, and other lead generation techniques.
• Achieving weekly and monthly sales targets by identifying and accomplishing new customers.
• Should be able to work independently - end-to-end in sales/revenue targets.

Shift timings: US & UK Shift

Working days: Monday to Saturday 

Nature of Job: Full time

Perks and Benefits

- Food facility from the organization

- Attractive salary and benefits

- Lucrative incentives apart from salary

- Flexible working hours

- Cab facility (only in South Delhi)

- Accommodation with food for Female candidates

Desired Candidate Profile

Main Priorities:

Experienced in Installation, Configuration and Maintenance of Microfocus EMS tool. Operational Knowledge on below mentioned modules is a must.

Network Node Manager

Network Automation

Operations Bridge Management

Service Management

Universal Discovery

ZENworks Configuration Management

ZENworks Patch Management