11+ Law enforcement Jobs in Delhi, NCR and Gurgaon | Law enforcement Job openings in Delhi, NCR and Gurgaon

Associate Lawyer has to complete extensive case-related research into relevant case laws for a particular case. They must plan and present arguments in a court of law.

Also, Associate Lawyer is responsible for keeping everyone – from firm's senior advocates to clients – updated of the progress of a case by creating reports as well communicating verbally.

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email. You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity:

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR and quick First Response Time (FRT) for chat.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction:

• Deliver a positive, empathetic, and solution-oriented experience on every interaction.
• Maintain high CSAT scores by setting correct expectations and closing issues completely.
• Ensure customers clearly understand the resolution provided before closing tickets.

3. Ownership & Accountability:

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at first touch wherever possible.
• Proactively follow up on pending cases and ensure closure within SLA.
• Escalate only when required, with complete context and documentation.

4. Revenue Signals, Cross-sell & Proactiveness:

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on customer needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene:

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely updates in CRM for all tickets and interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Skills & Competencies:

Must-Have Skills:

• Strong verbal and written communication skills (English required; Hindi/regional language is a plus).
• Customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chat, and tickets.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts, including weekends if required.

Good-to-Have:

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support.
• Basic understanding of CRM or cloud communication platforms.

Behavioural Expectations:

• Ownership-driven: sees problems through to closure.
• Process-oriented but customer-centric.
• Comfortable working with targets, SLAs, and scorecards.
• Open to feedback, coaching, and continuous improvement.
• Team player who collaborates well with TLs and Account Managers.

Key Responsibilities:

• Assist in planning and executing email marketing campaigns to generate leads.
• Create engaging email content tailored to potential clients interested in web design, mobile app development, and SEO.
• Manage and grow email contact lists.
• Monitor email performance metrics such as open rates, click-through rates, and conversions.
• Research and identify potential B2B leads and contribute to the lead generation pipeline.
• Work closely with the sales and marketing teams to align email campaigns with business goals.
• Use tools like Mailchimp, HubSpot, or similar platforms to manage campaigns.

Requirements:

• Strong written communication skills.
• Basic understanding of digital marketing and email platforms.
• Interest in web technologies and digital services.
• Self-motivated and eager to learn.
• Bachelor’s degree in Marketing, Communications, or a related field

Location: Saket, Delhi, India (Hybrid, On-site)

Company: Identicube LLP

Experience: 3-5 Years

About Identicube LLP: Identicube LLP is a leading creative agency based in Delhi, specializing in Animation (2D/3D), Experience Design, User Research, Strategy Planning, and Branding. We are dedicated to transforming ideas into captivating visual experiences, helping brands connect with their audiences in meaningful ways. Our team of designers, artists, and strategists work together to create innovative and impactful solutions.

Job Summary: Identicube LLP is seeking a motivated and creative 3D Generalist to join our team. The ideal candidate will have a strong passion for animation, a keen eye for detail, and a willingness to learn and grow in a collaborative environment. You will work closely with our experienced animators and designers, contributing to real projects while developing your skills.

Key Responsibilities:

• Assist in creating high-quality 3D animations for various projects, including branding, advertising, and immersive experiences.
• Collaborate with the creative team to develop animation concepts that align with project objectives.
• Require support throughout the 3D Pipeline including Modelling, Texturing, Lighting, Camera Animation, and Rendering.
• Have basic knowledge of 3D Motion Graphics.
• Participate in team meetings, brainstorming sessions, and project reviews.
• Apply feedback to improve animations, ensuring they meet the required standards.
• Stay updated on the latest animation techniques and tools, contributing fresh ideas to the team.

Qualifications:

• Completed a degree in Animation, Fine Arts, Graphic Design, or a related field.
• A strong portfolio showcasing your 3D animation work, even if it’s from academic projects.
• Proficiency in animation software such as Blender and 3Ds Max, Cinema 4D, Octane Renderer, Redshift Renderer
• Basic understanding of animation principles, including timing, weight, and movement.
• Eagerness to learn, adapt, and take on new challenges in a fast-paced environment.
• Good communication skills and the ability to work collaboratively.

Preferred Skills:

• Familiarity with Unreal Engine or other real-time animation platforms.
• Should have knowledge of environment design, Product Visualization and 3D Motion Graphics.
• Knowledge of Blender and 3Ds Max, Cinema 4D, Octane Renderer, Redshift Renderer
• Experience in 3D modeling, rigging, or texturing.
• Interest in branding, advertising, and experience design.

What We Offer:

• A hands-on learning experience in a creative and dynamic work environment.
• Mentorship from experienced professionals in the animation and design industries.
• Opportunity to work on real projects and build your portfolio.
• Competitive Salary.

Company Name- Cfcs Cloud Solution Pvt Ltd

Location- Noida Sector 135

Experience Required: 2 to 5 years

As an SEO Specialist at Cfcs Cloud Solution, you will play a key role in boosting online visibility and driving organic traffic through strategic SEO initiatives. You will be responsible for optimizing website content, conducting keyword research, and ensuring alignment with the latest search engine best practices. Working closely with marketing, design, and development teams, you will help strengthen our digital presence and support business growth.

Key Responsibilities

SEO Strategy & Implementation

1. Conduct in-depth keyword research to identify high-performing search terms and content opportunities.
2. Optimize on-page elements such as meta tags, headers, URLs, and internal linking structures.
3. Implement technical SEO best practices, including site speed optimization, structured data, and mobile-first indexing.
4. Develop and execute link-building strategies to enhance domain authority and improve search rankings.
5. Monitor website performance using tools like Google Search Console, GA4, SEMrush, and Moz.
6. Stay updated with search engine algorithm changes and industry trends to adapt SEO strategies effectively.

Content Optimization & Strategy

1. Develop and implement content strategies that align with SEO and business objectives.
2. Create and optimize engaging, keyword-rich content for websites, blogs, and landing pages.
3. Ensure content is structured for readability, engagement, and improved user experience (UX).
4. Collaborate with designers and developers to enhance content presentation and usability.

Performance Analysis & Reporting

1. Track and analyze key SEO and content performance metrics to refine strategies.
2. Generate reports with insights and actionable recommendations for continuous improvement.
3. Conduct competitor analysis to identify gaps, trends, and opportunities for growth.

Required Skills & Qualifications

1. 2-5 years of experience in SEO, content creation, or a related field.
2. Strong understanding of SEO principles, content marketing, and digital strategies.
3. Hands-on experience with SEO tools such as Google Search Console, GA4, SEMrush, Ahrefs, and Moz.
4. Proven ability to write, edit, and optimize SEO-friendly content that drives engagement.
5. Excellent analytical skills in interpreting data and refining SEO strategies.
6. Strong collaboration and communication skills for cross-functional teamwork.
7. A proven track record of improving organic search rankings and increasing content performance.

Why Join Cfcs Cloud Solution?

Be part of a dynamic team that values creativity, data-driven strategies, and impactful content marketing. We'd love to hear from you if you're passionate about SEO and digital growth!

Job Description :-

Roles and Responsibilities:

• Conducting market research to identify potential opportunities for growth, including identifying new markets for existing products or developing new products for untapped markets.
• Identifying the correct decision makers in the companies and setting up the meeting to understand their requirements and products can help them. 
• A seasoned sales professional with an innate hunter mentality who has a proven track record of over-achieving sales revenue growth targets. 
• Actively approach targeted business clients (telephone, email, social networks, events, etc.) Search for new client leads and ability to build a new sales pipeline. 
• An individual with an innate sense of ownership & successfully works towards closing deals. 
• Supervise the activities of sales representatives and team in order to meet sales targets. 
• Maintain an updated knowledge of the company's goals, vision, and values to ensure appropriate prioritizing. 
• Collaborate with sales management to plan and develop effective sales strategies and to also set goals and targets. 
• Maintain contact with clients in order to create a good working relationship that fosters increased sales and customer base. 
• Strong expertise in b2b sales pipeline management and marketing management. 
• Knowledge of reporting, efficiency, and analytic techniques.

Desired Skills and Requirement:

• Working experience as an Assistant Sales Manager or a similar role in the Sales Department.  
• Ability to work in a fast-paced working environment. 
• Knowledge and experience using effective sales strategies.
• Excellent problem-solving abilities. 
• Good oral and written communication skills. 
• Ability to demonstrate excellent leadership skills. 
• Excellent ability to make a timely decision. 
• Good sales and people skills. 
• Strong expertise in b2b sales pipeline management and marketing management.
• Knowledge of reporting, efficiency, and analytic techniques.

Location: Gurugram

About the role

As a core team member in our growing startup, we're looking for an exceptionally hard working candidate who is full of ideas, accountable and has self-learning abilities and make a significant contribution to our growth journey.

Requirement:

The candidate must have at least 2 years and ideally up to 8 years of experience in an IT Product company / Startup. Must have expertise in

MUST HAVE SKILLS
Back-end development using Laravel, Lumen, MySQL / PGSQL

• RESTful API development & integration of 3rd party services (like payment gateways, Email marketing tools, SMS/ Whatsapp, etc.)
• High quality coding which can be replicated and used to scale.
• Prompt to troubleshoot and fix bugs and use of GIT

• Experience in React.JS, AWS, DevOps
• Experience in a Product based SaaS Startup.

• Passionate about building products and features and building a product from scratch with thrust on DevOps, Web security, TLS/SSL, web sockets, etc.
• Have a good understanding of setting up & managing cloud servers like AWS, Google cloud, etc.
• Manage Key-value based databases like Redis

Additional Information

• Immediate / Early joiners preferred.
• This is a Work from Office / Hybrid role.
• Office is in Green Park, New Delhi 110016 (5 min walk from Metro station)
• BYOD - Bring your own device (Laptop)
• Candidate must be willing to work in a high exposure - high accountability Startup environment and grow significantly with the company.

About the Company

hiringplug™ is an AI Marketplace of specialist Recruiters that enables companies to acquire top talent, faster. The company offers an Award winning RaaS™ Marketplace: Recruitment as a Service Marketplace™ The company is at an interesting expansion stage and looking for exceptional talent to be a part of their growth story. | www.hiringplug.com

Get to know us

• https://www.instagram.com/" target="_blank">https://www.instagram.com/hiringplug
• https://www.facebook.com/" target="_blank">https://www.facebook.com/hiringplugofficial
• https://twitter.com/" target="_blank">https://twitter.com/hiringplug
• https://blog.hiringplug.com
• www.hiringplug.com

• “Top HR & Work Tech Startup” – by People Matters both in 2019 & 2020
• “10 Best HR Tech startups 2019” – by Silicon India in Oct 2019
• “Best resourcing software 2019” – by HR Association of India in Jan 2019

Talk to you soon!

Job Responsibilities

What you’ll do:

• You will be responsible for the delivery of the application/ feature/ module your team will be working on.
• Write/Review Code every day in addition to pairing with team members on functional and nonfunctional requirements and spread design philosophy, goals and improvements to code quality across the team
• Ensure all code is thoroughly covered by automated tests and that all features meet quality checks before deployment.
• Contributing to the constant improvement of practices and processes in the team.
• Coordinate with cross-functional teams (Product Management, UX Design, Architects, Developers, QA) to define and execute the feature roadmap.
• Research new technologies and tools and share your learning with the rest of the team.
• Provides mentoring and guidance to other team members, including new hires.

Senior Software engineer - iOS

Your Skill Set

What makes you a great fit for our team:

Desired Skills & Experience:

• 5+ years of overall experience with iOS app development
• Design, build and maintain high performance, reusable, and reliable Swift code
• Developed and published at least 1 application in Swift
• Experience in media capturing, editing, and playback using AVFoundation
• Experience in writing unit-tests
• Experience with offline storage, threading, and performance tuning
• Understanding of Apple’s human interface principles and design guidelines
• Good understanding of REST APIs
• Solid grasp of algorithms, memory management, object-oriented programming
• Extensive experience in detecting and correcting memory usage issues as well as optimizing  code for application performance
• You have excellent written and oral communication skills
• Experience in Agile Software development and the Scrum methodologies 

Good to have:

Knowledge about MVVM along coordinator pattern and Clean architecture is a huge plus

Exposure in creating Video and Media rich applications

Experience with Continuous Integration

Experience working with product-based organizations

Experience working in a Startup environment