UI/UX Designer

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are: 

You are looking for a role where you can develop and mentor a team of Trial Experience Specialists. Your role involves embodying our culture and values, working closely with managers to support and coach team members, and identifying and implementing strategic improvements. Your management style thrives in a high-performance, high-accountability environment, and you possess strong communication skills and a deep understanding of customer and team engagement, time management, organization, and administrative abilities.

Success in this role requires confidence, energy, positivity, and the ability to motivate others. You are adept at collaboration, time-management, and prioritization. At HighLevel, we expect all our team members to engage on camera for all customer and team interactions.

What You’ll Be Doing:

• Leading, coaching, and empowering Trial Experience Specialists, fostering a positive team culture
• Serving as the primary point of contact for management level inquiries and customer support escalations
• Coordinating with Leads and/or Managers for new hire training, including onboarding efforts and ongoing support
• Assisting in people operations objectives for customer service, including recruiting, training, and coaching
• Monitoring team and department health, and contributing to strategic team development
• Enhancing service quality through process redesign and the establishment of performance metrics
• Ensuring timely resolution of advanced customer requests, with thorough documentation and follow-up
• Acting as a professional, passionate, and influential leader, promoting teamwork and collaboration
• Performing other duties as business needs evolve

What You’ll Bring: 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience/Education/Certifications Required:

• Bachelor’s Degree or Equivalent SaaS Experience is strongly preferred
• Prior experience in SaaS sales, with a proven ability to manage the full sales cycle. Strong communication and negotiation skills are essential
• Prior experience leading fast-paced, results driven, customer-facing teams for a SaaS or Product-Led Growth startup company preferred
• You are a true people coach at heart, you love mentoring, leading and contributing to the professional development of those around you
• A strong technical aptitude to help our users succeed with the HighLevel software
• Strong collaboration, time-management and prioritization skills are critical to the success of this role
• The ability to build and maintain strong relationships internally with teams and customers.
• Demonstrated approach to problem solving and conflict management a plus
• Must be a go-getter, not afraid to ask questions, and take accountability for your results and your team’s results
• Demonstrated experience to learn quickly and apply new technologies to solve problems and bring these lessons to a team of direct reports
• Demonstrated ability to communicate well with colleagues, subordinates, and customers, both written and oral
• Experience working with and or ability to learn the use of various CRM Systems a plus
• Working knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO
• Working Knowledge of the following applications: Google Suite, Zoom, Facebook, Instagram, Slack, Linkedin and other social media

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Title: Sales and Marketing Executive

We are seeking a dynamic and experienced Sales and Marketing Executive to join our advertising team.

Responsibilities:

- Develop and implement marketing strategies to increase brand awareness and drive sales.

- Coordinate advertising campaigns, including print, television, radio, hoardings and digital media.

- Build and maintain strong relationships with clients, vendors, and stakeholders.

Requirements:

- Minimum of 06 months of experience in marketing, retail, and sales within the advertising industry.

- Strong understanding of marketing principles and strategies.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

Responsibilities:

- Collaborate with the development team to understand project requirements and provide input on testability.

- Design and develop comprehensive test plans and test cases for UI/ API, based on project requirements.

- Write and execute automated tests using JavaScript with Cypress or Playwright.

- Perform manual testing when necessary to ensure complete test coverage.

- Identify and document defects, and work closely with developers to resolve them.

- Conduct regression testing to ensure software quality and reliability.

- Collaborate with cross-functional teams to ensure that software meets quality standards.

- Participate in code reviews to ensure testability and maintainability of the codebase.

- Maintain and update test documentation as necessary.

- Stay up-to-date with industry trends and best practices in software testing.

- Continuously improve the testing process and suggest process enhancements.

Requirements:

- Bachelor's degree in Computer Science, Engineering, or a related field.

3-4 years of experience in software testing.

- Proficiency in writing test scripts using JavaScript.

- Experience with test automation tools such as Cypress or Playwright.

- Strong understanding of software testing methodologies and best practices.

- Excellent problem-solving and debugging skills.

- Strong attention to detail and commitment to quality.

- Good communication and collaboration skills.

- Eagerness to work from the office in Hyderabad.

Benefits:

- Office Gear allocation

- Mediclaim policy for self, spouse, kids, and parents

- Wellness policy for self

- PTO

- 5 days a week work

- Subscription reimbursements

- Reimbursements for self-learning and professional development

• Design and build applications/systems based on wireframes and product requirements documents
• Work on back-end & front-end development of core scripts using NodeJS/ MongoDB/React.js/Angular/Express /Redux.
• Unit test code for robustness, including edge cases, usability and general reliability
• Write reusable, easy to maintain, versioned code using DRY principles
• Integrate existing tools and business systems (in-house tools)
• Good exposure in creating dynamic web pages
• Familiarity with Server-Oriented Architecture and RESTful Web Services
• Mentor junior team members on system architecture, coding styles and inculcate an attitude of continuous improvement in the team members

Job Location - Hyderabad & Ahmedabad

Skills required – Angular, ionic

What you'll do:

• Perform complex application programming activities with an emphasis on mobile development:  Angular, ionic, Node, TypeScript, JavaScript, Apache Cordova, RESTful APIs and more
• Assist in the definition of system architecture and detailed solution design that are scalable and extensible
• Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible
• Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework
• Become a subject matter expert for our mobile applications
• Deliver amazing solutions to production that knock everyone’s socks off
• Mentor junior developers on the team

What we’re looking for:

• Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.
• A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.
• A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.
• Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.
• Flexible and willing to accept change in priorities, as necessary

Preferred Qualifications:

• Proficient with Apache Cordova framework
• Built or maintained custom Cordova plugin
• Demonstrable knowledge of native coding background in iOS
• Understanding of Apple certificate and profile management
• Experience developing and deploying applications within Kubernetes based containers
• Experience in Agile and SCRUM development techniques

• 4.5+ years Experience with AngularJS
• Available for immediate joining 
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, NodeJS, GruntJS)
• Hand on and implements complex AngularJS applications, directives, controllers, services
• Critical thinker and problem-solving skills
• Team player

CarEasy.in Transforming Automobile Service Industry into Digital by Offering cutting edge solutions (http://www.careasy.in" target="_blank">www.careasy.in )

CarEasy- One stop solution for all your vehicle needs with On-demand pick and drop service. We are also into the washing & sanitization of the vehicle for B2C & B2B customers.

We are looking for an organized, efficient Inside Sales Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Client Services Specialist or the Inside Sales Specialist is essential in supporting and maintaining an ongoing relationship with existing clients. This, in turn, allows Client Services to retain clients and maintain strong references and to increase new revenue opportunities. By employing excellent relationship management skills, the Client Services Support Specialist will ensure optimal client satisfaction, providing an important balance within organization.

Roles & Responsibility: -

• Employ effective consultative techniques including pre-call planning and productive questioning strategies that lead to winning business.
• Continuously identify opportunities for up-selling /cross-selling the company product and services and meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Close sales and achieve monthly quotas through the cold calls.
• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and a lead conversion leads.
• Responding promptly to customer inquiries and communicating with customers through various channels.
• Keeping records of customer interactions, transactions, comments and complaints.
• Ensure customer satisfaction and provide professional customer support.
• Keeping records of customer interactions, transactions, comments and complaints.

Qualifications & Skills: -

• Bachelor’s degree or equivalent.
• The ideal candidate will possess a quantifiable record of success with a demonstrated ability to meet and exceed goals.
• 0 to 3 years of direct work experience as an inside sales representative preferably in automotive/automobile or BPO industry
• Computer literacy, IT skills, and typing skills.
• An understanding of sales principles and customer service practices.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast with customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.
• To provide outstanding services and ensure customer satisfaction.