11+ Labor relations Jobs in India

We are the Country's leading Private Security Agency and Facility Management Company, having 75 branches and a manpower of around 40000 across!

Candidate must have:

1. Good knowledge of various labour laws

2. Registers and documents to be maintained under Acts

3. Must have handled labour audits

4. Working knowledge of handling Simpliance, ComplyHR, Teamlease, Ascent HR will be added advantage

5. Should respect timelines and meet deadlines

6. Must have 5-6 years of relevant experience

7. Minimum a Graduate

About The Role

We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.

We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.

What Describes You Best

● Bachelor of Engineering (preferred IT - CE background)

● 0-2 Years of prior experience in Customer Support Service

Skills

● Good written and oral communication skills

● Excellent customer handling skills

● Experience with ticketing tools like Freshdesk,Zendesk

● Corporate emailing and documentationknowledge

● Knowledge of Excel, Word, and PowerPoint

● Experience in creating FAQs and building a knowledge base

What will you Own?

As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.

Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.

Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.

Why Join Us

● Be a part of our growth story as we aim to take a leadership position in international markets.

● Opportunity to manage and lead global teams and channel partner networks.

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.

● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.

Key Responsibilities:

• Client Acquisition: Identify and pursue new business opportunities in the residential sector.
• Sales Presentations & Proposals: Meet with potential clients to present our interior design services, create proposals, and close sales.
• Market Research: Stay up-to-date on industry trends and market conditions to identify new opportunities.
• Collaboration: Work closely with the design team to ensure that client expectations are clearly communicated and met.
• CRM Management: Maintain accurate records of client interactions and sales activities in the CRM system.
• Product Knowledge: Develop a deep understanding of our design offerings, materials, and services to effectively present solutions to clients.

Key Responsibilities:

- Plan and execute offline marketing campaigns.

- Organize events, promotions, and partnerships.

- Create marketing materials for brands

- Track and report campaign performance.

- Manage budgets for marketing activities.

- Client relationship management

Requirements:

- Bachelor’s degree 

- Strong communication and organizational skills.

- Ability to manage multiple tasks.

Benefits:

- Competitive pay

- Health insurance

- Opportunities to learn and grow

PENTOZ is a leading business innovation firm for new business ideas. More than 2500+ people world wild are ready forging their own path to success. We offer opportunities, the support of a corporation that is family owned, that is financially stable and has been in business for over 6 year. PENTOZ is a global community, operating in more than 100 countries and territories, ready to offer support and a compensation plan that has paid out more bonuses than any other direct selling company.

Roles and responsibilities:      

·        Actively seek out new sales opportunities throught cold calling, networking and social media.

·        Set up meeting with a potential client and listen to their wisher and concerns.

·        Prepare and deliver appropriate presentations on services.

·        Create frequent reviews and report with sales and financial data.

·        Negotiate\Close deals and handle complains or objections and Collaborate with team members to achieve better results.

·        Gather feedback from customers or prospects and share it with internals team.

·        The main focus will be selling technology services and Negotiating and closing multiple sales deals to achieve high revenue.

·        Ability to approach and engage potential customers with excellent interpersonal skills by submitting monthly and annual territory analyses, daily call reports, weekly work plans, and monthly and annual performance reports, you keep management updated.

·        Retaining position relationship with clients so that future sales will be assured, Focuses on maximizing sales by studying potential and existing dealer volumes.

·        Conduct virtual meet-ups to build new business relationships.

·        Increase your productivity by integrating the appropriate technologies into your sales activities.

       Sales Representative Qualifications/Skills

·        Customer service

·        Meeting sales goals

·        Closing skills

·        Territory management

·        Prospecting skills

·        Negotiation

·        Self-confidence

·        service knowledge

·        Presentation skills

·        Client relationships

·        Motivation for sales

Education, Experience, and Licensing Requirements:

·        12+ and any degree University degree with a concentration in marketing, promotions, advertising sales, or business administration preferred.

·        One to three years of IT Service based sales experience.

                  Our Company motivation:

                       “IF OPPORTUNITY DOESN’T KNOCK, BUILD A DOOR.”

We are hiring for Inside Sales Positions in Simplilearn.

Must to have skills:

• Excellent Oral communication Skill (English).

• Experience in Inside Sales / Telesales (candidates from edtech companies preferred).

   

Educational Qaulification: Graduation is a must.

Employee Value Proposition:

• Great growth and learning opportunity.

• Wonderful work environment.

• Internal Job Posting

• Free courses for employees