Audit Labour Compliance Managers

Job Title: Operations Supervisor

Location: Bangalore (Nagashettyhalli)

Experience: 4+ years

Employment Type: Full-time

Job Description:

We are seeking an experienced Operations Supervisor to join our centralized accounts unit in Bangalore. The role involves managing day-to-day operations, coordinating with internal teams, and ensuring smooth and efficient execution of administrative and operational processes.

Roles & Responsibilities:

• Supervise day-to-day operations
• Coordinate with internal teams to ensure smooth workflow
• Manage administrative and office operations
• Handle vendor coordination and follow-ups
• Maintain operational reports and track daily activities
• Monitor task completion and ensure efficiency
• Identify process gaps and improve workflows

Requirements:

• 4+ years of experience in Operations/Admin roles
• Strong coordination and organizational skills
• Good knowledge of MS Excel
• Experience in vendor management and office administration
• Ability to handle multiple tasks and meet deadlines

Developer Requirements/Expectations:

• Experience: 5+ Years
• Tech Stack: Core PHP, MySQL, Basic JavaScript, Oracle
• 3rd Party Integration: Payment Gateways (Apple Pay Wallet, Google Pay, Stripe)
• Tools: Trello, Slack, Github
• Soft Skills: Team Work, Excellent Client Communication. 

Engagement Type: Full Time, Dedicated

• Work Hours: 8 Hours per day, 160 hours per month
• Shift: 10 AM-7 AM IST (Including Lunch hour)
• Work shifts need to be flexible to accommodate client calls in EST.

Screening Process: 

Round 1: Technical 

Round 2: Managerial 

Location: Ahmedabad (Hybrid)

Business Development Representatives (BDRs) are focused on generating and qualifying leads through LinkedIn and other channels. Their main goal is to use these platforms to create connections with potential clients and identify opportunities for the sales team.

Roles and Responsibilities:

1. Lead Identification: Utilizing LinkedIn (especially tools like LinkedIn Sales Navigator) to identify and connect with potential leads that match the target profile.

2. Initial Outreach: Engaging with leads through personalized LinkedIn messages,

comments, InMails, calling, and sending emails, creating interest in the

company's products or services.

3. Qualifying Leads: Assessing the needs and interest levels of the leads, determining if they are a fit for what the company is offering.

4. Scheduling Appointments: Setting up meetings or calls between qualified leads and the sales team, ensuring a smooth handover.

5. Collaboration with Sales and Marketing: Working closely with the Sales Manager and marketing team to align outreach efforts with overall campaign strategy.

6. Monitoring and Reporting: Tracking interactions, responses, and success rates within LinkedIn and reporting these metrics to the Sales Manager.

7. Maintaining Professionalism: Representing the brand in a professional manner, adhering to LinkedIn's guidelines, and maintaining the quality of interactions.

8. Content Engagement: Sharing, liking, and commenting on relevant content to increase visibility and engage with the community within the target market.

9. Utilizing Supporting Tools: If using additional tools like CRM or other integrations, maintaining accurate records and ensuring data integrity.

Skills Required:

• Proficiency in using LinkedIn, especially LinkedIn Sales Navigator.
• Excellent communication and interpersonal skills, including phone and email etiquette.
• Ability to analyze profiles and identify potential leads.
• Self-motivated and goal-oriented approach.
• Understanding of the company’s products or services.

About Hubstream

Hubstream is the world’s Investigation Operating System. Hubstream software manages hundreds of thousands of investigative leads and cases for federal governments and private companies. Our tools effectively separate low and high-value cases and build intelligence databases that help resolve future reports. Many of the most critical cases lead to arrests, rescues, website takedowns, and the publication of high-profile investigative reports.

As a Development Manager, you will need to manage the team effectively and make sure that team members are delivering to their full potential by continuously monitoring, mentoring, and guiding them both technically and personally to grow in their careers. Your performance will be measured against each team member's delivery, keeping employee morale high at work, mentoring them to grow in their career, and retaining the employee in the organization.

What you will do at Hubstream:

·       Manage Software Development project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, control, and closure.

·        Work collaboratively with development team, lead architect and the CTO to determine technical direction and approach to system design and implementation.

·       Manage the day-to-day activities of projects and staff; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost parameters.

·       Make recommendations to management about schedules, prioritization, and resource allocation with input from team members.

·       Manage resource planning and organizational capacity planning.

·       Coach and train project team members on Software Development processes and best practices.

·       Providing continuous guidance and direction to the Leads to meet the client delivery & commitment.

·       Periodically conduct the meeting with the Senior Management and update the status of the delivery.

·       Regularly conduct individual team meetings to understand the need of the Team(s) and make sure they are met.

·       Develop a superior workforce and increase the efficiency of the team.

·       Periodically review the performance of each team member(s) and provide feedback to improve.

·       Conduct the year-end performance appraisal to all the team members and give the correct rating without any bias towards any employee.

·       Had experience in the Performance Improvement Program for those employees who are underperforming and continuously mentor and monitor to improve their performance.

Relevant experience includes:

·       Project Scoping

·       Controlling Process

·       Resource planning and team staffing

·       Project Management

·       People Management

·       Performance Review & Appraisal Process

·       Performance Improvement Program

Skills/Qualification:

·       B.E/B.Tech/M.Tech/MCA with good CPGA from reputed colleges/Institutes in India.

·       6 to 8 years delivery of consulting or professional services, or as a people manager.

·       Minimum 5 years of experience in a technology environment, including 2-3 years of practical professional experience in project management.

·       Minimum 5+ years of Software development experience in C#, T-SQL is a bonus.

·       Minimum 5+ years of experience in Client Interaction directly or indirectly.

·       Demonstrated experience in leading cross-functional project teams.

·       Have very good communication skills both verbal and non-verbal communications.

·       Flexible to work in different time zones like Australia, Europe & US Time zone based on the Customer's need.

·       Ability to learn and grasp concepts quickly in a fast-paced environment and guide the Team.

·       Ability to be self-directed and work with minimal supervision.

·       Strong interpersonal skills that demonstrate your knowledge, passion, and commitment to partnering with the team to help them work better.

·       Working knowledge of the Microsoft development tools (Windows / SQL Server / Visual Studio) is a value addition.

·       Demonstrated ability to work on a distributed or remote team is highly preferred.

Roles and Responsibilities

• Software Development Lifecycle: Work on the full software development lifecycle of systems.
• Technical Expertise: Solid technical background with an understanding and/or hands-on experience in software development and web technologies.
• Product Lifecycle Management: Experience in going through a full product lifecycle, integrating internal and external customer feedback into product requirements, managing change requests, driving prioritization, and pre-/post-launch execution.
• System Analysis: Analyze systems, considering reliability, systems risks, and code.
• Project Management: Manage project conflicts, challenges, and dynamic business requirements to meet expected deliverables.
• Process Management: Excellent understanding of process management, improvement practices, and operation services.
• Communication: Strong written and verbal communication skills.

Desired Candidate Profile

• Experience: 2+ years of experience in end-to-end implementation and deployment within cloud systems.
• Technical Skills:
• Knowledge of Angular 8+, Azure, HTML, CSS, jQuery, JavaScript, ASP.Net, C#, SQL Server 2012/2014+, etc.
• Sound knowledge of Object-Oriented (OOPS) concepts.
• Good experience in Relational Database Management Systems, Database design, and Normalization.
• Hands-on experience in the design, development, and debugging of systems.
• Proficiency in Object-Oriented Design (OOD) to ensure scalability and maintainability.

Summary of the role

The person will work closely with the overseas stakeholders, senior management team & internal departments. His/ her work will have an immediate impact on strategic initiatives, productivity, overseas program management and communicating objectives between overseas management teams and Indian stakeholders and Co-Founders office and also other departments.

The person will work closely with the CEO of Impact Guru Foundation, India, the US Board and other vertical heads in order to aggregate, review, and prepare deliverables for the United States market.

The person will have to focus on international relations, interdepartmental collaborations and business stakeholder management to evolve our fundraising platform into a world-class experience for our fundraisers and establish a platform for providing intelligent insights for internal stake holders as well.  

Roles & Responsibilities

●      General Operations and Management

●      Central link between Impact Guru Inc. India and Impact Guru Foundation vertical heads: Development, Communications, Programs, Impact, IT, and Finance

●      Develop and manage shared internal documents

●      Overall administrative support from India

●      Special projects and assignments

●      Donor Stewardship and Communications

●      Manage the outreach communications calendar and pipeline

●      Evolving strategic business initiatives from development to successful execution under the guidance of senior leadership and departmental heads.

●      Understand and resolve challenges to manage international (US) relations and constantly develop international leads to improve IGF visibility and reach in the international market.

●      Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.

●      Strategize campaigns to build close relations with new & existing Partners

●      Serve as liaison between US office, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning.

●      Oversee daily operations through collaboration with senior management and international stakeholders.

●      Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects.

●      Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications.

●      Provide direction to the team & personally drive efforts to ensure targets for the department are met consistently.

●      Ensure timely & accurate reporting by all team members 

●      Provide premier support and service to US-based donors and prospects coming to India to visit IGF, India programs

●      Serve as primary point of contact and support for visitors leading up to, and during, their time in India

●      Database Management and Maintenance

●      Prospect research

●      Grant Research and Pipeline Management - Lead role in researching and identifying corporate, foundation, and institutional proposal opportunities from United States-based entities

Grant calendar and pipeline management

Key interactions 

●      Internal: candidate will report into Impact Guru Foundation Co-Founders & their office, and closely work with the Development team in India. 

●      The candidate will report into the CEO of Impact Guru Foundation, India and closely work with the Development team in India. 

●      Strong interpersonal skills, which enable you to build meaningful relationships with diverse others and invest them, and a focus on collaborating to reach outcomes with teams.

●      Energetic, enthusiastic and a team-player. Ability to work independently, manage multiple projects and timelines efficiently with minimal oversight, learn quickly on the job, and thrive under pressure

Professional Experiences

●      High on integrity, accountability and drive. Growth-oriented mindset and a drive to develop self as well as to challenge and improve existing systems and approaches.

●      ​​​​​​​Excellent critical thinking skills and ability to analyse complex data sets from varied sources (both quantitative and qualitative), drawing narratives, and communicating impact stories to external partners.

●      Minimum 4years of Prior experience in an NGO, Foundation, fundraising, start-up environment.

●      Excellent communicator in written and verbal form.

●      Extremely versatile, dedicated to efficient productivity.

●      Nimble business mind with a focus on developing creative solutions.

●      Strong project reporting skills, with a focus on interdepartmental communication.

Qualifications

●      Bachelor's/Master’s degree in Business Administration or related field, or equivalent practical experience. (mandatory)

Functional & Behavioural Competencies

●      Project management

●      Multiple stakeholder management

●      Growth mind-set

●      Aggressive delivery targets-oriented mind-set

●      Entrepreneurial mind-set

●      Ability to deliver in high pace environment

●      Excellent communication

●      Dynamic personality

What do we offer?

●      Attractive salary & performance-linked bonuses

●      An opportunity to be in a leadership position of a high-growth start-up

●      Fun, casual & flexible work environment

●      Entrepreneurial, forward-looking, growth-driven & open work culture

JD-

MySQL - DBA L3 Support

# 7 -10  years of experience in MySQL, handled multiple versions & flavors of MySQL servers both for standalone & enterprise version, Data center and VM/Cloud setup.

# Strong database Configuration and troubleshooting / problem solving skills.

# Strong knowledge of database backup and recovery concepts and practices.

# Enabling disabling scheduled Jobs on MySQL Server

# Work with Dev and DevOps engineers to ensure that all needed data is gathered and provided to them for any performance issues

# Experience in managing both on-prem DB as well as VM / cloud based DBs

# Maintenance of backups (perform backups, monitor backup, report obsolete backups)

# Maintenance of user access (creating user accounts, dropping user accounts, granting privileges)

# Maintenance of log and trace files (remove, initialize, archive them)

# Knowledge on SQL scripts

# Managing Database administration includes Daily health checks, Database tuning, Query optimization & Backup & Replication

# Experience in alert configurations using existing alerting tools or scripts