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B1 – Data Scientist  -  Kofax Accredited Developers

Requirement – 3

Mandatory –

• Accreditation of Kofax KTA / KTM
• Experience in Kofax Total Agility Development – 2-3 years minimum
• Ability to develop and translate functional requirements to design
• Experience in requirement gathering, analysis, development, testing, documentation, version control, SDLC, Implementation and process orchestration
• Experience in Kofax Customization, writing Custom Workflow Agents, Custom Modules, Release Scripts
• Application development using Kofax and KTM modules
• Good/Advance understanding of Machine Learning /NLP/ Statistics
• Exposure to or understanding of RPA/OCR/Cognitive Capture tools like Appian/UI Path/Automation Anywhere etc
• Excellent communication skills and collaborative attitude
• Work with multiple teams and stakeholders within like Analytics, RPA, Technology and Project management teams
• Good understanding of compliance, data governance and risk control processes

Total Experience – 7-10 Years in BPO/KPO/ ITES/BFSI/Retail/Travel/Utilities/Service Industry

Good to have

• Previous experience of working on Agile & Hybrid delivery environment
• Knowledge of VB.Net, C#( C-Sharp ), SQL Server , Web services

Qualification -

• Masters in Statistics/Mathematics/Economics/Econometrics Or BE/B-Tech, MCA or MBA 

Looking for Immediate joiners Bangalore location(3-9years)

Key responsibilities:

• Understand all requirements, Design, Develop and implement features, complying with engineering and regulatory standards and procedures for charging stations.
• Create multiple concepts, evaluate, and implement the optimal one.
• Develop and maintain product’s design integrity with good knowledge of software system architecture and design.
• Apply problem-solving techniques and guide team towards arriving at solutions.
• Work with cross functional team from Concept prototyping to Launch & thereafter.
• Guide team towards creation and handling of all design and development related processes and documents like, defining requirements, high level design, low level design, DFMEA, DF’X’, Interface sign off, RCA, etc.

Key requirements

• A Bachelor/ master’s degree in E&E/ECE engineering from premier institute
• 5 years+ product development experience on Linux based systems, with full lifecycle experience for atleast 2 industry deployed products.
• Software Design and Architecture experience on Linux platforms
• Interfacing with SaaS via network or REST APIs 
• Knowledge of CAN, RS485/Modbus protocols, Kafka, Distributed Messaging 
• C++ with STL, Linux system programming, scripting, network/sockets programming, strong in UDP/TCP networking, libcurl + HTTP(s)
• Knowledge of Bluetooth/BLE, Elastic Search + Logstash, Java performance tuning 
• Knowledge of security-based Threat Modelling Design & Mitigation, TLS/SSL, Docker + Docker networking, Python + node.js + WebSocket’s, HTML5, JavaScript. 
• Excellent communication, leadership, and problem-solving skills
• Ability to work in a fast-paced and dynamic environment.

Dear Candidate,

We are looking for Pre-Sales Lead.

Location: Delhi, Bangalore, Chennai

Exp:12+ yrs

Skills: should have Experience in ICT Domain.

JD:

Pre-Sales Team Lead - ICT Projects (Transit, Traffic, Urban, Power, Agriculture)

Role Overview: The Pre-Sales Consultant will lead the technical and solution aspects of proposals during the early stages of the sales process. The role involves identifying solution components, engaging with OEMs and vendors for pricing, preparing cost estimates and cash flow models, defining roles and pricing with consortium partners, and presenting the proposed solution to clients after winning bids. The goal is to ensure all proposed solutions are technically feasible, cost-effective, and aligned with client requirements, enabling a smooth transition from bidding to project execution.

Key Responsibilities:

Bid Management:

• Develop bid strategies aligned with business goals and client needs.
• Manage the entire bid process, including bid/no-bid decisions, proposal preparation, and submission.

Pre-Sales Cycle Management:

• Oversee the complete pre-sales cycle from lead identification to qualification and funnel management.

Stakeholder Collaboration:

• Collaborate with internal and external stakeholders for requirement gathering.
• Understand technical and business needs while ensuring alignment throughout the pre-sales process.

Proposal Preparation:

• Prepare detailed proposals covering technical specifications, pricing, and delivery timelines.
• Work with sales and project teams to ensure proposals meet client expectations.

Technical Solution Development:

• Identify software and hardware components for customized solutions.
• Ensure solutions meet technical standards and client requirements.

Vendor Management:

• Engage with OEMs and vendors for component pricing and contract negotiation.
• Assess vendor capabilities to ensure quality and reliability.

Commercial Acumen:

• Apply financial understanding to assess solution viability and profitability.
• Negotiate pricing and contract terms for revenue optimization and risk mitigation.

Cost Estimation and Analysis:

• Prepare cost estimates and cash flow models for proposed solutions.
• Conduct cost-benefit analyses to ensure competitiveness and profitability.

Consortium Management:

• Define roles, responsibilities, and pricing structures with consortium partners.
• Ensure smooth collaboration for project delivery.

Client Engagement:

• Present proposed solutions to clients, emphasizing technical advantages and business value.
• Address client queries and concerns effectively.

Opportunity Planning:

• Strategically plan and manage new opportunities for successful project initiation.

Market Research:

• Monitor technology trends, industry standards, and competitor solutions to inform pre-sales strategies.

Technical Expertise:

• Develop expertise in relevant technologies across transit, traffic, urban, power, and agriculture ICT domains.

Interdepartmental Coordination:

• Act as a liaison between technical, support, and business teams for a streamlined pre-sales process.

Profile Requirements:

• Education: Engineering degree with MBA (preferred).
• Experience: 12 years of experience in pre-sales and consulting roles.
• Industry Focus: ICT projects in Transit, Traffic, Urban, Power, and Agriculture domains.
• Skills: Strong technical knowledge, proposal writing, bid management, stakeholder collaboration, and client presentation skills.

Regards,

Minakshi Soni

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.