Data Scientist (Kofax Accredited Developers)

• emotional quotient and ideally should have been a pet parent having genuine love for dogs.We are seeking a skilled and experienced CRM Executive to join our team at a DogNation. The CRM executive will be responsible for developing and implementing strategies to increase customer loyalty, retention, and satisfaction through effective management of customer data and interactions. The ideal candidate will have a deep understanding of customer behavior and have a passion for providing exceptional customer service.

Roles & Responsibilities

• Develop and implement CRM strategies to increase customer retention, loyalty, and satisfaction. This may involve developing loyalty programs, creating personalized messaging, and analyzing customer data to identify opportunities for improvement.
• The CRM Executive will need to work closely with the marketing team to develop targeted and personalized campaigns that are designed to increase customer engagement and drive sales. This may involve segmenting the customer database based on customer behavior and developing campaigns that are tailored to each segment.
• The CRM Executive will be responsible for analyzing customer data to identify trends and opportunities for improvement. This may involve analyzing customer behavior, purchase patterns, and engagement levels to identify areas where improvements can be made.
• The CRM Executivewill be responsible for developing and maintaining customer databases to ensure data accuracy. This may involve implementing data quality checks, creating data cleansing processes, and ensuring that customer data is up-to-date and accurate.
• The CRM Executivewill need to work with cross-functional teams to ensure seamless customer experiences across all touchpoints. This may involve collaborating with customer service teams, marketing teams, and sales teams to ensure that the customer experience is consistent and positive.
• The CRM Executivewill be responsible for managing customer feedback and ensuring timely resolution of issues. This may involve developing processes for handling customer complaints, monitoring customer feedback channels, and collaborating with customer service teams to address issues in a timely manner.
• The CRM Executive will need to monitor and report on key performance metrics related to customer retention and satisfaction. This may involve tracking customer engagement levels, retention rates, and customer satisfaction scores, and providing regular reports to senior management.
• The CRM Executivewill need to stay up-to-date on industry trends and best practices in CRM. This may involve attending industry events, reading industry publications, and networking with other professionals in the field to stay informed about emerging trends and best practices.
• Set KPIs to measure campaign results, drive insights and recommendations and communicate these clearly and accurately back to the business, helping to inform business decisions and future campaigns iterations
• The right candidate must have excellent attention to detail. Whether it's managing customer data or following strict instructions for dog care, attention to detail is essential to avoid errors and provide high-quality service.
• The right candidate should have a passion for dogs, should have a high emotional quotient and ideally should have been a pet parent having genuine love for dogs.

Looking for Software Developer - Node.js on urgent bases.

Job Description:

1.Hands on experience in Backend database.

2.Knowledge of Nodejs, React.

Exp: 1-2 Years

Qualification:Diploma/B.E/Technical Degree

Location :Andheri (E)

What does the core role include?

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Designing stateless components in React Native
• Contributing in all phases of the development lifecycle
• Working with the developers to create and maintain a robust framework to support the apps
• Working with the developers to build the interface with a focus on usability features
• 
  

What else can you expect in the role?

• Prepare and produce releases of software components
• Optimizing performance for the apps
• Problem-solving skills, analytical mind, and positive attitude
• Ability to think from end users perspective and focused on improving the overall product experience.
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
• 
  

What can fetch you brownie points?

• Hands on experience with React Native is required
• Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
• Strong understanding of JavaScript ecosystem
• Hands on experience on Android in creating Hybrid / Native applications
• Demonstrable UI/UX experience on a large-scale app.
• Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
• Good knowledge of JS frameworks like ReactJS is a plus.

Desired Skills and Experience

Hybrid Apps,React Native, Native iOS and Android Architecture understanding

About Fundamento

Fundamento is a skills readiness platform for customer-facing teams.

Companies can integrate the platform with existing CRMs and other tools so employees can be trained in the flow of work. Bite-sized interventions that are accessible on demand and also reinforced periodically ensure that sales and CX teams are equipped to deliver high performance and improve priority business metrics, including win rates and customer retention.

High-growth companies like Zomato, Flipkart, and Paisabazaar use the platform to measure and develop critical skills and know-how for their customer-facing teams and measurably improve business outcomes. Fundamento is backed by leading investors in the industry, including Binny Bansal, Kunal Shah, Caesar Sengupta, Pankaj Chaddah, among others.

Join us to transform the future of work.

We are looking for an exceptional and seasoned Product Manager to join the founding team at Fundamento. You’ll work closely with a passionate team of engineers, designers, marketers, and sales managers to understand customer needs and define the experiences that set Fundamento’s clients up for success.

What the role entails 👉🏽

• Manage, align, and communicate the vision for Fundamento’s Skills Readiness platform to internal stakeholders at all levels of the business.
• Build, regularly manage, and execute product roadmap for the platform. 
• Work closely with and communicate clearly to engineering, design, and business to ensure the correct product trade-offs and decisions can be made.
• Work as a bridge between customers, business, marketing, design, and engineering. You are responsible for making a product and ensuring you can create ambassadors and advocates for the development and its vision among these key stakeholder categories. 
• Own sprint execution and lead scrum
• Always advocate for the customers - do what it takes to get customer feedback with or without the help of the sales team. Define and analyze key performance metrics to support and inform product decisions.
• Continuously evaluate product fit and process optimization, and ascertain technical dependencies.
• Approach your work with a global design mindset to ensure we’re considering the needs of all future customers, wherever they may be
• Demonstrate your team releases to internal and external stakeholders.

Location: Delhi 

Job-type: Full-time 

Desired candidate profile 👇🏽

• 3+ years experience in designing and delivering world-class software products in a Product Management role. 
• Prior experience working on a B2B SaaS product is a must. 
• Experience must include having been through the Product-Market-Fit journey of a product.
• Outstanding written and verbal communication skills
• Strong project management skills and ability to break down a big vision into actionable, bite-size milestones
• Ability to develop and execute a successful product roadmap.
• Experience with AI/ML is a plus. 
• Comfortable using/ reading through GraphQL/ postman documentation and a decent understanding of complex Postgres DBs. An understanding of SQL is good to have. 
• Self-motivated, innovative, and strong team player
• Agility and flexibility in adapting to a dynamic and hybrid work environment

Why us?

Fundamento’s dynamic work environment thrives on an entrepreneurial mindset. You don’t need to be a rockstar to come work with us. Instead, you should be willing to learn and hungry for outcomes. We’re a young start-up so comfort with ambiguity is always a big plus.

We grow when you grow.

Founders:

Ankit Durga (Co-founder & CEO) - Co-founded Leap Skills in 2013, before that he worked in various managerial roles across both - corporates and start-ups (Ernst and Young, Zomato, Happily Unmarried). He is an alumnus of Harvard’s Executive Program for Strategic Nonprofit Management and an INK Fellow.

Megha Aggarwal (Co-founder) - is an Oxford alumna & a Chevening Scholar from the London School of Economics. She is an ex-investment banker who comes with years of experience in financial strategy owing to her work at Morgan Stanley, New York.

Prominent Investors:

Binny Bansal (Founder, Flipkart), Kunal Shah (Founder, Cred), Caesar Sengupta (VP and GM, Payments and Next Billion Users initiative, Google), Amrish Rau (CEO, PineLabs) Mohit Joshi (President, Infosys; Non-Executive Director at Aviva), Elea Foundation

Our client acts as an all-in-one OKR platform that focuses on aligning the client’s strategic priorities, projects and goals and thus to drive exceptional results & culture, without changing the team's behaviours. Some of their products include OKR software, performance reviews, engagement insights, 1:1 meetings, CoffeeConnect etc. They have served 500+ companies from 60+ countries. Some of their clients are Dunzo, Plum, Udaan, KhataBook etc.

Headquartered in San Francisco, California, our client was founded in 2018 by well-experienced entrepreneurs, one of whom is an IIT-Delhi graduate and the other is a NIT, Trichy graduate.

• Partnering with Customer Success team to establish relationships with current account contacts, ensuring smooth transition of closed deals
• Confidently networking within customer accounts to identify opportunities and navigating throughout the organization
• Qualifying leads, converting to opportunities and closing deals for new business in existing customer accounts while maintaining visibility over overall account activity
• Presenting demo software platform to various industries and executives
• Conducting market research to identify selling possibilities and evaluating customer needs
• Leveraging internal resources to help accelerate sales process or mitigate risk
• Ensuring sales processes and documentation are accurate and timely for transparency throughout the account team
• Collaborating with Marketing by providing feedback and input on customer marketing campaigns

What you need to have:

• At least 4-10 years of inside sales experience, particularly for a SaaS product selling in India market
• A positive and energetic personality, excellent listening skills, and professional presentation skills
• Ability to explain cloud software and technical concepts to a wide-ranging audience
• A proven track record. You can't wait to tell us how awesome you are at generating new business    

As an Architect within a web development team, you’ll be responsible for the architecture, design, and implementation of modern JavaScript-based in-browser.

On the daily basis, you’ll actively collaborate with geographically dispersed, cross-functional teams to deliver high performant complex end-to-end software solutions that support a high-traffic web application. 

More precisely you will:

• Communicate with UI/UX, business, analyze and suggest efficient solutions based on their requirements
• Define and maintain architecture roadmap, technical solutions for new and existing functionality for each part of the projects
• Take ownership over architecture qualities of front-end applications (e.g.: usability, accessibility, performance, etc.)
• Good active listener, being able to hear and include propositions from engineers in the final solution
• Deliver architectural services, including guidance and conceptual design as well as technical and process innovations
• Bring a passion to remain up to date with the latest trend of ever-changing web front-end development.
• Investigate the latest technology and build quick Proof of Concept functionalities to address future business needs
• Preparing, improving, and introducing new approaches/methodologies/tools and techniques within the department
• Work to meet delivery commitments of feature content throughout the whole Software Delivery Lifecycle (SDLC).
• Preparing of technical documentation

• Experience leading regression, automation, and performance test teams.
• Has in-depth knowledge of a variety of testing techniques and methodologies with a focus on regression, automation, and performance test best practices.
• Good understanding of QA methodology – test plans, test cycles, defect management (including Root Cause Analysis), status reporting, and software releases.
• Experience managing team results to Key Performance Indicators (KPIs).
• Experience developing and maintaining Knowledge Transfer documentation and information.
• Experience with the following tools:
• SAP Functional modules: FI, PY, Ben, HR, MM, Recruiting, SFEC, EAM, MAM, FCRM, BW, Security, SolMan across SAP systems (ECC/UI5/BW/GRC/Solman)
• SAP Solution Manager for Testing (SolDoc, Test Suite, Focused Build Test Step Designer)
• Technical Bill of Materials (TBOM), Business Process Change Analyzer (BPCA), Test Suite Analytics, Test suite Test Management, SolDoc Library, and Business Partner Group Hierarchy (BPH) setup and management
• Worksoft Certify Automation Scripting
• Worksoft Execution Manager (EM)
• Worksoft Architect
• Neotys Neoload
• Worksoft Integration to Solution Manager
• Worksoft Integration to Neoload

Qualification : 12^th completed, degree.

Job Types : Full-time, Fresher.

JOB DESCRIPTION:

 Build long-lasting client relationships and valuate customers needs.

 Meet personal and team sales targets.

 Attend meetings, sales events and trainings often.

 Report and provide feedback to management using financial statistical data.

 Manage your client database within your assigned area.

  More you work, more is your gain.