Openstack Administrator

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Lead Software Engineer

Bidgely is seeking an exceptional and visionary Lead Software Engineer to join its core team in Bangalore. As a Lead Software Engineer, you will be working closely with EMs and org heads in shaping the roadmap and planning and set the technical direction for the team, influence architectural decisions, and mentor other engineers while delivering highly reliable, scalable products powered by large data, advanced machine learning models, and responsive user interfaces. Renowned for your deep technical expertise, you are capable of deconstructing any system, solving complex problems creatively, and elevating those around you. Join our innovative and dynamic team that thrives on creativity, technical excellence, and a belief that nothing is impossible with collaboration and hard work.

Responsibilities

• Lead the design and delivery of complex, scalable web services, APIs, and backend data modules.
• Define and drive adoption of best practices in system architecture, component reusability, and software design patterns across teams.
• Provide technical leadership in product, architectural, and strategic engineering discussions.
• Mentor and guide engineers at all levels, fostering a culture of learning and growth.
• Collaborate with cross-functional teams (engineering, product management, data science, and UX) to translate business requirements into scalable, maintainable solutions.
• Champion and drive continuous improvement initiatives for code quality, performance, security, and reliability.
• Evaluate and implement emerging technologies, tools, and methodologies to ensure competitive advantage.
• Present technical concepts and results clearly to both technical and non-technical stakeholders; influence organizational direction and recommend key technical investments.

Requirements

• 6+ years of experience in designing and developing highly scalable backend and middle tier systems.
• BS/MS/PhD in Computer Science or a related field from a leading institution.
• Demonstrated mastery of data structures, algorithms, and system design; experience architecting large-scale distributed systems and leading significant engineering projects.
• Deep fluency in Java, Spring, Hibernate, J2EE, RESTful services; expertise in at least one additional backend language/framework.
• Strong hands-on experience with both SQL (e.g., MySQL, PostgreSQL) and NoSQL (e.g., MongoDB, Cassandra, Redis) databases, including schema design, optimization, and performance tuning for large data sets.
• Experience with Distributed Systems, Cloud Architectures, CI/CD, and DevOps principles.
• Strong leadership, mentoring, and communication skills; proven ability to drive technical vision and alignment across teams.
• Track record of delivering solutions in fast-paced and dynamic start-up environments.
• Commitment to quality, attention to detail, and a passion for coaching others.

Person should have strong knowledge in -

1. Core Java,

2. JSP

3. Spring Framework,

4. Spring Boot,

5. SOAP and REST Webservices

6. Application Security.

Person should have 4 to 6 Years of work experience in Java and above-mentioned related technology.

Person should have good Oracle Database knowledge and have good communication skills.

Having work experience in BFSI domain will added advantage

Person needs to work from Mumbai location and also available to join the office

About our Client

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem

Responsibilities and Duties
- Develop React Native and Android Mobile Applications from design
- Can analyse requirements and communicate with clients
- Must have proficiency in communication
- Should have knowledge of Core Android, Java, Kotlin, React Native, MySQL, SQLite, MVVM, MVP and MVC.
- Work on bug fixes and improvement of Mobile applications.
- Preferred to have knowledge in React Native and Android both.

Required Experience, Skills and Qualifications
- 3 + years of experience in Android development.
- Minimum 1 Year experience in React Native development.
- BE/MS/MCA/PGDCA degree in Computer Science, Engineering or a related subject.
- Have worked on ReactJS Projects

Regards
Team Merito

Indium Software is a technology solutions company committed to delivering exceptional, customer-centric solutions across Big Data Engineering & Analytics, Blockchain Development, Independent QA and Gaming.

Our Digital Solutions focus on offering Big Data Engineering, Advanced Analytics, Blockchain Development, and Product Development services.

Our Big Data Solutions team also has expertise in Cloud environments on AWS, Google Cloud, Microsoft Azure, and integration with Real-time data management solutions.

We operate through our registered offices in the Bay Area, New Jersey, Atlanta, and Kuala Lumpur. Our Global Delivery centers are located in Bangalore and Chennai, India.

Experience: Min 4 years of relevant experience. 

Lead ReactJs Developer

Required Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Experience in Node.js (sails.js or express.js or next.js) is mandatory.
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git, SVN, and Mercurial
• Good communication skills and ability to work as an individual contributor

Responsibilities:

• Developing new user-facing features using React.js (Flux/ Redux) and backend functionality
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Mentoring developers