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Skills
Machine Learning (ML)The Machine Learning Engineer will play a critical role in supporting Bell Techlogix clients by building, operating, and optimizing AI solutions in a managed services environment. This role focuses on delivering reliable, secure, and scalable AI capabilities across Microsoft AI platforms, Kore.ai conversational AI, and ServiceNow, while also supporting broader AI initiatives and the AI Center of Excellence.
Key Responsibilities
•Design, deploy, and support machine learning and AI solutions in production, SLA-driven managed services environments
•Provide operational support for AI platforms including incident response, troubleshooting, and root cause analysis
•Monitor AI and ML model performance, data quality, and drift; implement retraining and optimization strategies
•Build and maintain MLOps pipelines supporting model training, validation, deployment, and rollback
•Develop and support AI workloads using Microsoft Azure AI, Azure Machine Learning, Azure OpenAI, and Copilot extensibility
•Design, train, and optimize virtual assistants enterprise workflows
•Implement and support AI capabilities including Predictive Intelligence, Virtual Agent, and AI Search
•Collaborate with service desk, engineering, security, and platform teams to drive automation and continuous service improvement
•Act as a technical escalation point for AI-related client issues and enhancement requests
•Contribute to AI innovation initiatives, proofs of concept, and reusable solution patterns within Bell Techlogix
Required Qualifications
•Bachelor’s degree in Computer Science, Data Science, Machine Learning, or equivalent practical experience
•5+ years of experience in machine learning engineering, AI development, or applied data science
•Strong proficiency in Python, SQL, and API-based integrations
•Hands-on experience supporting machine learning models in production environments
•Experience working in managed services, consulting, or enterprise IT environments
•Strong understanding of cloud platforms (Microsoft Azure preferred)
Preferred Qualifications
•Experience with Azure Machine Learning, Azure AI Services, or Azure OpenAI
•Hands-on experience with Kore.ai XO Platform or enterprise conversational AI
•Experience implementing or supporting ServiceNow AI/ML, Predictive Intelligence, or Virtual Agent
•Familiarity with MLOps, CI/CD pipelines, Infrastructure as Code (Terraform, Bicep, ARM)
•Knowledge of Responsible AI, data governance, and enterprise security practices
•Relevant certifications (Microsoft, ServiceNow, Kore.ai)
Key Responsibilities
2-5 years of experience is a must
Should be hands on in all aspects of IT Recruitment (Sourcing, screening, coordinating, negotiation, on-boarding etc)
Searching for and Approaching Suitable Candidates.
Running Job Ads To Attract Applicants.
Managing the Interview, Assessment, and Shortlisting Processes.
Maintaining a Database.
Preferably from corporate hiring background.
Coaching and Mentoring Junior Recruiters.
Excellent communication skills are mandatory.
Good team player.
Education:-
Bachelors or Equivalent
.NET
C#- Need Senior DC Billing Architect\Lead having 4-12 years of experience in PnC Domain & DC Billing.
- He must have worked on multiple DC Implementation projects and should have sound knowledge of Duck Creek Billing with good hands on experience.
- Must have good communication skills and should be able to drive\participate in technical discussions with Client technical team.
Position: Chartered Accountant
Pls Contact to sairam.akirala
@
kiaraglobalservices.com
798
981 217 8
Key Requirements:
- Chartered Accountant (CA) qualification completed (0 to 3 years of post-qualification experience).
- Strong understanding of accounting principles, taxation laws, and financial regulations.
- Proficiency in accounting software (Tally, QuickBooks, SAP, etc.) and MS Excel.
- Excellent attention to detail and ability to work with accuracy.
- Good analytical and problem-solving skills.
- Strong communication skills and ability to work collaboratively with teams.
- Ability to meet deadlines and work under pressure.
Looking for Mid level to Senior tester.
Scope is manual + Automation with focus on automation testing with Selenium.
This is an immediate requirment. Kindly apply only if you can join in a weeks time.
- 0 to 3 years of experience (or equivalent understanding of data analysis & operations)
- Strong critical thinking mindset and willingness to do whatever it takes to complete the job
- Strong communication skills in English
- Familiarity with Microsoft Excel, Google Spreadsheets or equivalent tool (VLOOKUPS, formulas, macros)
- Willingness and interest in learning new tech/processes (Python, Jupyter, Airflow, etc.)
This role represents 3 vacancies. Willingness and commitment to learn is most important.
No pre-existing Python or other data science language experience required.
Headquartered in San Francisco, CA our client is an online marketplace that offers high quality sustainable fashion at altogether low prices. It is a pioneer in the manufacturer to consumer (M2C) retail model where factories produce inventory on demand and ship directly to the customers, thereby eliminating environmental and financial wastages.
The company has raised $14.5 MM in seed funding and partners with over 30 manufacturers around the world and is founded by seasoned entrepreneurs and technology leaders who come from institutions like IIT Bombay and Stanford GSB.
As a Customer Service Manager - International Logistics, you will be responsible for ensuring a strong customer experience from order placement to final delivery.
What you will do:
- Hiring, training and managing a growing team of customer service representatives to create an unbeatable customer experience
- Achieving a 2 hour response time during business hours
- Conducting 1:1 feedback sessions with customer service representatives every 2 weeks
- Retaining star performers
- Managing out underperformers
- Managing all the logistics issues and maintaining the SLA
- Daily reporting on the performance of carrier
- Scheduling and managing shifts
- Managing training, invoices and materials for new hires
- Making recommendations on full-time offers post-training period
- Monitoring customer and internal customer question queue
- Answering customer emails a week to maintain a close understanding of customer issues
- Stepping in as full-time CS representative when needed
- Responding to escalations across the customer care team with availability at all hours
- Reporting weekly metrics to management
- Editing and create macros, tags and rules to improve data capture and response time
- Liaising with vendors and returns warehouse as needed
- Creating and executing communication plan during any issue affecting large sets of customers
- Identifying customer experience improvements, tech issues, vendor issues and prioritizing based on financial impact
Desired Candidate Profile
What you need to have:- BA/ BSc degree or relevant experience (e.g. Logistics industry or Apparel Industry)
- 3-5+ years of experience as Logistics CSS Manager
- A focus on execution, problem-solving, improving processes and brand enhancement
- High curiosity
- Openness to considering new perspectives
Manage client relationship to ensure client delight
Educate the client on the workflow and processes and manage client expectations
Interact and lead production team to ensure effective execution of project deliverables
Allocate proper briefs to team members, lead & guide the team for effective planning &
execution.
To monitor and ensure team performance by developing and propagating client service
focused KPIs / Success Metrics across the team and ensure that it is consistently achieved
To be responsible for client retention and growth by adhering to the quality and timelines of
annual maintenance contracts
To support management in developing, benchmarking and deploying client service
strategies focused towards client retention and delight
To handle everyday coordination with clients, and service them timely with the help of
delivery team
Researching on the brand to get information on brand essence, competition, past consumer
connects programs etc.
To ensure immediate response to client issues as per severity and priority
Work on building proposals, service agreements for new client acquisition
Job Requirements:
- 3+ years of relevant experience
- Experience in Dynamics 365 CE customization including the development of plugins, workflows, web resources, security, and Portal development.
- JavaScript, jQuery experience.
- CRM API / SDK knowledge and 3rd party solutions integration experience.
- SharePoint integration experience.
- Configuring and customizing D365 CE first-party apps like sales, customer service, Field service.
- Managing Dynamics 365 integration with Azure services.
- D365 certifications
Data Science
R Programming
Python
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