Store Manager

Webinar & Event Marketing Specialist

EXPERIENCE : 3 - 5 Years

As we expand our marketing efforts, we need a Webinar & Event Marketing Specialist who can own end-to-end webinar execution and align it with ongoing demand generation campaigns.

Role Summary:

This role owns the end-to-end planning and execution of webinars and virtual events that drive leads and thought leadership. You’ll work closely with directors, sales, and marketing teams to create compelling experiences.

Roles & Responsibilities:

●      Design, plan, and execute 3–4 monthly webinars focused on industry trends, customer pain points, and director-level conversations.

●      Ensure the topic selection aligns with IT services and strategic focus areas.

●      Work cross-functionally with sales, delivery, and marketing teams to build strong narratives and event themes.

●      Own all logistics, such as the platform (GoToWebinar, Zoom Webinar, or Zoho Webinar), communication with registrations, reminders, speaker dry-runs, technical rehearsals, and live coordination.

●      Develop and manage content assets, including design creatives and presentation decks.

●      Drive engagement using polls, Q&As, offers, and post-event follow-ups via email or LinkedIn.

●      Track performance and share analytics: registration-to-attendance ratio, audience engagement, quality of leads, and contribution to pipeline.

●      Continuously improve based on feedback, benchmarks, and business objectives.

Must have skills:

●      3–5 years of experience managing webinars, virtual events, or enterprise-level workshops. A background in B2B or IT services is a plus.

●      Strong coordination, communication, and presentation skills—you'll regularly work with directors, technical experts, and external stakeholders.

●      A business mindset—you can connect the dots between webinar topics, lead generation, and customer interest.

●      Proficient in tools like Zoom/GoToWebinars, (or CRM/marketing automation platforms), and Google Slides/PowerPoint.

●      Comfortable planning, owning timelines, and making real-time decisions during live sessions.

Good to have skills:

●      Experience in IT services or SaaS domain.

●      Experience with Quora/Reddit or guest post partnerships.

●      Exposure to content creation or visual storytelling.

●       

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
• Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
• Build and maintain strong, positive relationships with clients to foster long-term loyalty.

1. Issue Resolution:

• Investigate and resolve customer issues or complaints promptly and effectively.
• Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.

1. Product Knowledge:

• Develop a deep understanding of the products or services offered by the company.
• Provide accurate and comprehensive information to customers about product features, pricing, and benefits.

1. Communication:

• Communicate effectively with customers to convey information, updates, and promotions.
• Ensure clear and concise communication to avoid misunderstandings.

1. Record Keeping:

• Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
• Use CRM data to identify trends, customer preferences, and areas for improvement.

1. Customer Feedback:

• Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
• Share valuable customer insights with relevant internal teams for continuous improvement.

1. Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling products and services to existing customers.

1. Customer Education:

• Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software and proficiency in using various communication channels.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

Job description

Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.

Responsibilities

• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise with vendors and other IT personnel for problem resolution

Requirements:

• BS/MS degree in Computer Science, Engineering, or a related subject
• Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
• Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JVMS, Apache, NGINX, Email servers, Mysql)
• Solid Cloud experience AWS and Google Cloud
• Experience with virtualization and containerization (Dockers, Kubernetes, Eureka, Kafka)
• Experience with monitoring systems
• Experience with automation software (e.g., Puppet, cfengine, Chef)
• Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
• Solid networking knowledge (OSI network layers, TCP/IP)

Website : https://www.kapturecrm.com/

The candidate should be good in designing. He should have accurate knowledge about graphic designing. Latest technology is must. Communication skills should be good.

Unstop (Formerly Dare2Compete) is looking for Frontend and Full Stack Developers. Developer responsibilities include building our application from concept all the way to completion from the bottom up, fashioning everything from the home page to site layout and function.

Responsibilities of the Candidate:

• Write well-designed, testable, efficient code by using the best software development practices
• Integrate data from various back-end services and databases 
• Gather and refine specifications and requirements based on technical needs
• Be responsible for maintaining, expanding, and scaling our products
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities
• End-to-end management and coding of all our products and services
• To make products modular, flexible, scalable and robust

Our Tech Stack: 

• Angular 10 or later
• PHP Laravel
• NodeJS
• MYSQL 8
• NoSQL DB
• Amazon AWS services – EC2, WAF, EBS, SNS, SES, Lambda, Fargate, etc.
• The whole ecosystem of AWS

Required Experience, Skills, and Qualifications:

• Freshers and Candidates with a maximum of 10 years of experience in the technologies that we work with
• Proven working experience in programming – Full Stack
• Top-notch programming and analytical skills
• Must know and have experience in AngularJS 2 onwards
• A solid understanding of how web applications work including security, session management, and best development practices
• Adequate knowledge of relational database systems, Object-Oriented Programming and web application development
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
• B.Tech in Computer Science or a related field or equivalent

Salary: As per industry benchmarks. This won’t be a restriction for the right candidate.

Immediate opening for Sales Executive in Bangalore location.

Looking for candidates who has good experience in sales in Home automation products,motion Sensors,CCTV sales,Smart Switches,sensors,Access control system.

• Cctv cameras ,Fire alarm, Motion sensors, Video door phone, IP camera ,AC Lift, video door phone, Smart lights, Switch controllers and and many more
• Have a good experience in selling cctv cameras have send many companies of cameras hikvision CP Plus security bush Plus and many more
• Biometric locks/ motion sensors/ video door phone /fire alarm/ smart switches/ motion lights/ wardrobe sensors /