Jobs at Glamplus
- Customer care, client relationship and expereince building
- Technical Support & problem solving
- Managing a diverse team of executives, lead, data entry and anlaytics
- Account management - Metrics driven expereince
- Building new consumer initiatives, programs
Responsibilities:
- Possessing excellent product knowledge to enhance customer experience
- Ability to conduct product demos, understand customer requirements and recommend solutions for different business use cases using our suite of tools & platforms.
- Assist sales team with upsell of new products to customers based on usage...
- Proactively engage with customers to provide support & assist while onboarding to reduce their time to "Glam! moments."
- Maintaining a pleasant working environment for your team
Basic Requirements:
- A bachelor’s degree in administration or related field.
- Excellent interpersonal, written & oral communication skills
- Usage of innovative methods for conflict resolution
- Must be fluent in English & Hindi
- Demonstrate, present and promote services to salons, spas & gyms (Beauty & Wellness Industry)
- Should have excellent verbal & presentation skills
- Knowlege of local language is a must
- Should be inovative and target driven
- Willing to travel
- Demonstrate honesty & integrity
- 4+ years experience working as a react.js developer.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Experience with user interface design.
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.
- Deep understanding of Django and DRF
- Write effective, scalable code
- Develop back-end components to improve responsiveness and overall performance
- Integrate user-facing elements into applications
- Test and debug programs
- Improve functionality of existing systems
- Implement security and data protection solutions
- Assess and prioritize feature requests
- Coordinate with internal teams to understand user requirements and provide technical solutions
- Test current products and identifying deficiencies
- Suggest solutions to identified product problems
- Investigate product quality in order to make improvements to achieve better customer satisfaction
- Plan, create and manage the overall Quality Planning strategy
- Collaborate with the Product Development team to ensure consistent project execution
- Identify quality assurance process bottleneck and suggest actions for improvement
- Oversee continuous improvement projects
- Collect quality data
- Identify key KPIs for product quality
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