• Customer care, client relationship and expereince building
• Technical Support & problem solving
• Managing a diverse team of executives, lead, data entry and anlaytics
• Account management - Metrics driven expereince
• Building new consumer initiatives, programs

• Possessing excellent product knowledge to enhance customer experience
• Ability to conduct product demos, understand customer requirements and recommend solutions for different business use cases using our suite of tools & platforms.
• Assist sales team with upsell of new products to customers based on usage...
• Proactively engage with customers to provide support & assist while onboarding to reduce their time to "Glam! moments."
• Maintaining a pleasant working environment for your team

Basic Requirements:

• A bachelor’s degree in administration or related field.
• Excellent interpersonal, written & oral communication skills
• Usage of innovative methods for conflict resolution
• Must be fluent in English & Hindi

• Demonstrate, present and promote services to salons, spas & gyms (Beauty & Wellness Industry)
• Should have excellent verbal & presentation skills
• Knowlege of local language is a must
• Should be inovative and target driven
• Willing to travel
• Demonstrate honesty & integrity

• 4+ years experience working as a react.js developer.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

• Deep understanding of Django and DRF
• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

• Test current products and identifying deficiencies
• Suggest solutions to identified product problems 
• Investigate product quality in order to make improvements to achieve better customer satisfaction
• Plan, create and manage the overall Quality Planning strategy
• Collaborate with the Product Development team to ensure consistent project execution
• Identify quality assurance process bottleneck and suggest actions for improvement 
• Oversee continuous improvement projects 
• Collect quality data 
• Identify key KPIs for product quality