
grc operation
at A Predictive analytics organization with well funded
What The Role Is
We are looking for an GRC Operations Officer based in Chennai. This is a new role within the growing IT Compliance function, where you will be responsible for handling audits, implementation of information security policies etc,. The successful candidate will be comfortable working with the team on implementing frameworks and providing support for internal and external stakeholders. Reporting to the IT Compliance Officer for our Chennai team, this role is integral to the successful growth of the team as well as wider company performance.
What You’ll Do
- Contribute and assist with continuous improvement of company policies, practices, and procedures
- Review, modify and maintain existing practices and policies to reflect our operations and values within specific industry-standard frameworks like ISO and NIST, among others
- Provide support for internal and third-party audits
- Respond to due diligence and TPRM requests from customers and other interested parties.
- Support internal staff with GRC-related questions and topics
- Develop, maintain and execute awareness programs
- Be a local representative of the company’s GRC group and manage the physical security requirements for the location
- Work independently and prioritize multiple tasks and adapt to needed changes
- Effectively communicate risks to diverse audiences, both in writing and verbally
- Apply a risk-based approach to planning, executing, and reporting on audit engagements and auditing process;
What You’ll Bring
- 2-5 years IT Security, IT risk, IT auditing, and/or IT Compliance experience within a technology company, accounting firm, or others.
- Bachelor's degree or equivalent work experience working in compliance/GRC team.
- Exceptional organisational skills and attention to details.
- Knowledge of applicable domestic and internationally recognized information security management, governance, and compliance principles, practices, laws, rules and regulations;
- Information systems auditing, monitoring, controlling, and assessment process.
Perks & Benefits:
- Competitive base salary
- Equity - every employee is a stakeholder in our enormous upside
- A tech-first company culture driven by entrepreneurial thinking and talent
- A great team working in unison towards the same mission
- Transparency is what our product is built on—and so is our culture
- Generous health insurance benefits for employees and their dependents
- Parental leave.
- Flexible work schedule and work-from-home options
- Flexible PTO

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Required Skills: Excellent Written & Verbal English Communication, Aptitude, Logical Reasoning
Eligibility:
- Degree: All Degrees
- Branch: All Branches
- Experience: 0-5 years
Work Details:
- Work Location: Remote (WFH)
- CTC: 3.2 LPA - 4 LPA
- Joining Date: Immediate Joiners preferred (May 2025)
Evaluation Process:
- Round 1: Online VOICE VERSANT Assessment
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SailPoint Engineer
Job Description
Essential Functions
· Build, design, develop, test and deploy software releases using automation tools and scripts.
· End to End SDLA activities.
· Designs solutions that integrate with the current IAM platform including provisioning, de-provisioning, and integration of applications for authentication and authorization.
· Prepares accurate and detailed requirement specifications documents, including workflows, processes, requirements, and gap analysis.
· On-board applications into the SailPoint IIQ platform and integrate with provisioning plans.
· Coordinate with change management to test, validate, evaluate new applications and functions to ensure information adheres to requirements and business needs.
· Work with InfoSec and Technology infrastructure teams to implement development and deploy pipelines.
· Modify and enhance deployment frameworks as needed for new functionalities
· Understands overall SailPoint product architecture and functions to support stakeholder discussions
· Document operational runbooks and coordinate with Dev teams to review the functional and deployment checklists
· Runs and understands the process to deploy java and SQL scripts for Application deployments and review/enhance processes
· Proactively identifies process improvements and works with Dev teams to implement changes
· Fully understand source control tools and provides support for advanced administration tasks
· Able to install and configure operations environment tools in IT stack (Azure DevOps, JIRA, Confluence, Logging and Monitoring tools) and basic administration
· Assist IAM Operations, Development and integrated application teams with Disaster Recovery tasks during DR tests.
· Develop business relationships and integrate activities with other IT departments to ensure successful implementation and support project efforts
· Engage is system administration to perform SailPoint system health checks and proactively work to reviving and restoring system health
· Engage in defect management activities such as troubleshooting, root cause analysis, and produce related documentation
· Assist development teams in implementing application changes and related code/release management
· Maintain good relationships with customers and IT colleagues to meet customer service levels
· Document status updates and maintain recurring report management cadence
· Engage in training team members to maximize efficiency and identify methods to optimize daily work output
· Problem-solve and think laterally as part of a team to meet the needs of the program
· Required to perform duties outside of normal work hours based on business needs
· Able to collaborate with teams across borders and streamline operational processes
Knowledge and Skills
· Bachelor's Degree or equivalent combination of education and experience
· Typically, 3-5 years of directly related experience.
· 3-5 years of directly related experience including working with enterprise IDM Products, commercial IAM products for a sizeable enterprise (preferably 5,000+ employees/Identities), user provisioning, and developing solutions for Identity Management, Single-Sign & Reduced Sign On, and Web Access Management
· 4+ years of operational experience with ongoing maintenance of company operating systems such as Email Administration (Exchange), Identity and Access Management (IAM) solutions, and Identity and User Account Management platforms
· 3+ years of experience using Java, JavaScript, XML, DSML.
· 5+ years of experience in SailPoint IdentityIQ and FAM solutions.
· Experience with Databases (Oracle, Sybase, MSSQL, MySQL)
· Experience with SailPoint IdentityIQ v7.x,8.x
· Experience in identity management provisioning processes (lifecycle management processes, access request and access reviews)
· Experience in testing processes (e.g., performance testing, System Integration, automated testing, test scripts, test cases and test plans)\.
· Conducting code reviews.
· Conducted ITIL standards activities for incidents, changes and enhancements.
· Experience in deploying and maintaining software applications- Azure, Windows AD.
· Familiar with cloud computing platforms and models is a plus.
· Experience with directory management such LDAP/Active Directory solution
· Experience with virtual directory solutions
· Experience supporting SailPoint IIQ including monitoring tasks, initiating certifications, and executing reports.
· Previous experience with Linux, Tomcat, ServiceNow, SQL Server etc.
· Experience building custom connectors on the backend. (SailPoint/Java)
· Experience managing Incidents, Service Request and Changes within defined SLAs.
· SailPoint Implementation Experience
· Experience in SailPoint LCM and PE Modules
· Experience in Access Governance and Compliance
· Knowledge of Role Engineering and SODs
· Custom modules Development experience
Roles & Responsibilities:
- Keeping oneself updated about the recent upgrades and projects of the company.
- Responsible for calling potential customers, explaining our offers and fix meeting for sales team.
- Responsible for calling customers & answering their queries related to the product/services.
- Contact potential and existing customers to explain the product & services offered.
- Keep records of calls & inquiries and note useful information.
- Asking questions to the customer and understanding their real estate requirement.
- Set appointments with prospective customers based on our associates’ schedules.
Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable
They build digital products, and helps companies with their digital transformation. Our clients are based in India, USA, Europe, Africa, and the Middle East.
The company was founded in 1999 to create software products for financial risk management. Headquartered in Bangalore, we also have offices in the USA, and France.
What We're Looking For
The Way You Work
• An unwavering attention to detail and care towards your work. Suryans double-check PRs
they submit for review. Each variable name is thought through in detail; attention is paid
towards how decisions made today will affect the future.
• An absolute commitment towards doing the best work of your life, while helping others to
do the same. We deliver with utmost focus on the job at hand. The team works towards
crafting the best products for our users, and customers. Working as a team, Their employees take onproblems out of the original scope of their work if this results in a better end product.
• You should be comfortable working in an agile environment. You are also expected to
participate in code reviews—both receiving and offering them as needed. You are needed
to communicate flexibly with your team—pitching in on designs, features and ideas for the
product, wherever needed.
What is Needed for the Role
• Strong command over the Flutter SDK, and the ability to write idiomatic Dart
• A good grip on Git
What You Will Work On
The specific project you work on is decided based on the list of available projects at the time.While what you work on will change over time, we assure you that you’ll work with people who care deeply about their work and deliver with great attention to detail.
Reporting and Business Intelligence
Minimum of 8 to 10 years of experience in Report building and Business Intelligence with
Profound knowledge on Oracle BI Publisher and BI Analytics with Oracle Fusion HCM domain especially in Core HR, Payroll and Absences modules
Primary skill:
- Experience generating BI publisher reports, dashboards and drill-down reports
- BI Publisher (RTF design/ eText/ Scheduling/ Parameter Handling/Bursting/backup and migration of reports to different pods)
- Design Oracle BI Publisher Data Models, Data sets and Templates/sub-templates
- Strong PL/SQL and Advanced PL/SQL experience
- Solid understanding of performance tuning best practices and experience improving end-to-end processing times
- Knowledge on the data models related to Fusion HCM (Core HR, Absence and Payroll modules)
Nice to have skills:
- Experience generating BI publisher reports, dashboards and drill-down reports
- Strong OBI Administrator activity
- Create mobile applications with Oracle Business Intelligence Mobile App Designer
- Use BI Mobile to access BI Content
- Create and modify Interactive Dashboards
- Knowledge of additional reporting tools viz. HCM Extract / OTBI / Analysis Dashboard would be an added advantage
Behavioural and Process Skills
- Experience working in Agile teams
- Self-motivated and self-directed abilities to prioritize and execute tasks in a high-pressure environment with "time-critical" deadlines
- Proven analytical, evaluative, and problem-solving abilities
- Possesses a team and customer service provision orientation
Responsibilities:
- 4+ years of work experience
- Build intuition of the product as a whole
- Gather requirements from stakeholders, derive problem statements and plan design engagements. Also, proactively launch efforts to improve different aspects of the product
- Conduct research to understand real world practices and usage behaviours employing suitable methods and accessories
- Analyse findings, derive meaningful and actionable insights from research
- Create functions, features and formulate optimised task flows to solve business problems and cater to user needs in collaboration with other stakeholders
- Interpret the solution on to an interface using the principles of digital psychology, visual design and interaction design for web or/and mobile
- Present design propositions and solutions to stakeholders using wireframes, mock-ups or high fidelity prototypes, receive feedback, advocate for best practices and iterate based on feedback
- Decipher usage pattern with the help of analytics and iterate design to be more efficient
- Cultivate efficient frameworks and practices for the enrichment of the team and contribute for the improvement of design system
Mandatory Skills
- Experienced and well versed in conducting different methods of research and usability testing
- Good knowledge and understanding of design principles, interaction design standards and UI patterns for web and mobile
- In depth understanding of the elements of a design system
- Great aptitude for solving complex business problems
Good to have skills
- Design specialisations - Illustration, motion design, graphic design, data visualisation, service design
- Domain specialisations - E-comm & B-B
- Cross-functional skills - Technological
Candidates with published/ written case studies will be preferred
Job Brief
Role and Responsibilities:
- Provide technical assistance to the customers by performing the following duties:
- Take control of and resolve complex technical and escalated customer problems
- Should have excellent communication & troubleshooting skills.
- Document and simulate complex customer issues to find solutions and fixes to customer inquiries and problems and dispatch additional service as necessary.
- Identify and provide inputs to Product and Engineering teams on unique and/or recurring customer problems.
- Ability to Collaborate, work alongside, and build mutually beneficial relationships with cross-functional teams (Customer Happiness, Customer Success, Sales, Product, Engineering).
- Perform routine maintenance of internal services as and when required.
- Ability to analyze, research, and solve technical and unique problems.
- Good in computer science fundamentals.
- Creative, independent, self-motivated, and willing to learn new technologies.
- Prepare accurate and timely reports.
Skill and Requirements:
- Good understanding of QA methodologies and processes.
- Good command of Linux CLI tools - including system administration, data analysis and munging.
- Excellent command and understanding of databases like RDBMS, Mongo, and key-value stores like Redis.
- Proficiency in at least one scripting language python, node, etc.
- Have prior experience in testing back-end systems that involve interaction with multiple restful services.
- Must be able to think proactively; excellent follow-through and attention to detail.
- Knowledge of distributed applications/service-oriented applications is a plus.
Good to have:
- Knowledge of Kibana/ElasticSearch
- Knowledge of Error Monitoring Tools like Sentry, StackDriver, etc.
- Knowledge of APM tools like New Relic, App Dynamics, Ruxit, etc.
- Knowledge of support tools like FreshDesk, Jira Helpdesk or Zendesk.
Required Experience and qualifications:
- Should have an engineering / BSc / equivalent degree with 1 - 2 years of relevant work experience.
- Ability to work independently and efficiently to meet deadlines and SLAs.
- Ability to promptly answer & support-related tickets, chats, emails and phone calls.



