11+ ISO/IEC 27000-series Jobs in Delhi, NCR and Gurgaon | ISO/IEC 27000-series Job openings in Delhi, NCR and Gurgaon

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.

Overview

Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.

To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.

To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.

Role & Responsibility

• Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
• Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
• Influence stakeholders to adopt architecturally sound approaches to the management of risk.
• Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
• Preparation and documentation of standard security operating procedures and protocols
• Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
• Advise on alternate solutions and countermeasures to mitigate identified information risks.
• Provide assurance that identified solutions or countermeasures mitigate identified information risks.
• Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
• Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
• Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.

Technical Skills Required

• Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
• Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
• Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
• Knowledge of GDPR, its business implications and the merits of various technical approaches
• Expertise in IT security risk in a business context
• Exposure to web application security and penetration testing.
• Exposure to securing the software development life cycle and to project management disciplines.
• Excellent organizational and technical documentation skills.
• Strong understanding of Information Security including threats, attacks, and vulnerability management.
• Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Job Description

Positions: SAC Planning & Reporting

Education Qualification: CA OR MBA in Finance

Experience: 

• 8-12 years of experience as an accountant in NON- Financial services sector (Should not be financial services, ideally manufacturing, can be other services)
• 2-5 years of minimum experience in the SAC Planning & Reporting
• Financial services sector experience- DO NOT APPLY PLEASE

Location:  Bangalore, Gurgaon, Mumbai

CTC: 25-40 LPA pa, commensurate with experience

Skills Required:

• Proven experience in SAC implementations (SAP ECC, SAP S/4HANA)
• Strong expertise in finance modules (R2R, FA, AR, AP, Project Accounting, Costing, Margin Analysis)
• Experience with emerging technologies (RPA, AI) and EPM tools (SAC/Anaplan, OneStream, Oracle PBCS)
• Outstanding analytical and communication skills
• SAC certification would be an advantage
• Experience in managing large-scale finance transformation projects
• Strong project management skills with a focus on delivering high-quality results
• Ability to work in a fast-paced, dynamic environment
• Excellent stakeholder management and relationship-building skills
• Proficiency in data analytics and advanced data analytics tools
• Experience with cloud-based finance solutions
• Knowledge of regulatory and compliance regulations in finance
• Ability to adapt to different industries and remain current on economic developments
• Strong understanding of financial planning, budgeting, and forecasting processes.
• Ability to analyze business requirements and translate them into technical solutions.

Responsibilities:

SAC Planning:

• Design and implement SAC Planning models for budgeting, forecasting, and financial planning.
• Develop complex calculations, data transformations, and input forms to enable effective planning processes.
• Provide support for what-if scenarios, variance analysis, and predictive planning functionalities.

SAC Analytics & Reporting:

• Design and deliver SAC stories and dashboards for advanced analytics and interactive reporting.
• Develop models and visualizations that provide actionable insights across different business functions (e.g., finance, sales, supply chain).

Others:

• Create KPIs, charts, and custom widgets to enhance decision-making capabilities.
• Expertise in delivering user-friendly and visually appealing dashboards.

Job Title: Social Media Intern

Responsibilities:

• Create engaging content for various platforms.
• Manage community interactions and respond promptly.
• Support campaign planning and execution.
• Conduct research on industry trends.
• Assist with administrative tasks as needed.

Qualifications:

• Enrolled in a Bachelor’s program, preferably in Marketing or related field.
• Strong written and verbal communication skills.
• Passion for social media and digital marketing.
• Familiarity with major social media platforms.
• Ability to work independently and in a team.
• Basic understanding of social media analytics.

Java Developers [I+S/E2-MM2]

Java Full Stack Developer

We are looking for a skilled Full Stack Developer who is passionate about building high-quality software applications. The ideal candidate will have expertise in Java frameworks and extensions, persistence frameworks, servers, platforms, clouds, databases, data storage, and QA tools. The candidate should also have experience working with Angular, React, or Vue.

As a Full Stack Developer, you will be responsible for developing and maintaining software applications for our clients. You will work closely with a team of developers and project managers to deliver high-quality software products. You should be comfortable working in a fast-paced environment and be able to adapt to changing priorities.

Mandatory Skill Sets:

Java frameworks and extensions: You should be proficient in building enterprise-grade applications using Java 8+ and Spring Boot.

Persistence Frameworks: You should have experience working with Hibernate and/or JPA. You should be able to design and develop efficient data models, and perform CRUD operations using Hibernate and/or JPA.

 Servers: You should be familiar with Apache Tomcat and be able to deploy applications on Tomcat servers.

Platforms: You should have experience working with Java EE and Jakarta 2EE platforms.

Clouds: You should have experience working with AWS, and be familiar with AWS services such as EC2, S3, and RDS.

Databases / Data Storage: You should have experience working with MYSQL and Oracle databases

QA Tools: You should be proficient in JUnit5 and Postman. You should be able to write and execute unit tests, integration tests, and end-to-end tests using these tools.

Web Services: You should have experience working with RESTful web services.

API Security: You should be familiar with OAuth2, JWT, Auth0, or any other API security frameworks.

 Angular/React/Vue: You should have experience working with at least one of these frontend frameworks, HTML, CSS, and JavaScript.

If you are passionate about building high-quality software applications and have the required skill sets, we encourage you to apply. We offer competitive salaries and benefits, and a challenging work environment where you can learn and grow.

What you need to have:

Hiring Telecaller and Team lead

Tele calling

Follow up

Reporting

For Team lead : Managing team and handlling new hiring

• Promoting business on social media for improving brand awareness and generating traffic through social media engagement
• Create and manage link building strategies, content marketing strategies, and social media presences
• Developing content calendars on a weekly and monthly basis for the company
• Use Google Analytics, Google AdWords, and other relevant sites
• Drive traffic to company pages
• Creating engaging social media content
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints
• Developing graphics, video, and collaterals
• Analyzing popular social media platforms and using emerging social media tools to develop relationships with clients
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns

1. Data Steward :

Data Steward will collaborate and work closely within the group software engineering and business division. Data Steward has overall accountability for the group's / Divisions overall data and reporting posture by responsibly managing data assets, data lineage, and data access, supporting sound data analysis. This role requires focus on data strategy, execution, and support for projects, programs, application enhancements, and production data fixes. Makes well-thought-out decisions on complex or ambiguous data issues and establishes the data stewardship and information management strategy and direction for the group. Effectively communicates to individuals at various levels of the technical and business communities. This individual will become part of the corporate Data Quality and Data management/entity resolution team supporting various systems across the board.

Primary Responsibilities:

• Responsible for data quality and data accuracy across all group/division delivery initiatives.
• Responsible for data analysis, data profiling, data modeling, and data mapping capabilities.
• Responsible for reviewing and governing data queries and DML.
• Accountable for the assessment, delivery, quality, accuracy, and tracking of any production data fixes.
• Accountable for the performance, quality, and alignment to requirements for all data query design and development.
• Responsible for defining standards and best practices for data analysis, modeling, and queries.
• Responsible for understanding end-to-end data flows and identifying data dependencies in support of delivery, release, and change management.
• Responsible for the development and maintenance of an enterprise data dictionary that is aligned to data assets and the business glossary for the group responsible for the definition and maintenance of the group's data landscape including overlays with the technology landscape, end-to-end data flow/transformations, and data lineage.
• Responsible for rationalizing the group's reporting posture through the definition and maintenance of a reporting strategy and roadmap.
• Partners with the data governance team to ensure data solutions adhere to the organization’s data principles and guidelines.
• Owns group's data assets including reports, data warehouse, etc.
• Understand customer business use cases and be able to translate them to technical specifications and vision on how to implement a solution.
• Accountable for defining the performance tuning needs for all group data assets and managing the implementation of those requirements within the context of group initiatives as well as steady-state production.
• Partners with others in test data management and masking strategies and the creation of a reusable test data repository.
• Responsible for solving data-related issues and communicating resolutions with other solution domains.
• Actively and consistently support all efforts to simplify and enhance the Clinical Trial Predication use cases.
• Apply knowledge in analytic and statistical algorithms to help customers explore methods to improve their business.
• Contribute toward analytical research projects through all stages including concept formulation, determination of appropriate statistical methodology, data manipulation, research evaluation, and final research report.
• Visualize and report data findings creatively in a variety of visual formats that appropriately provide insight to the stakeholders.
• Achieve defined project goals within customer deadlines; proactively communicate status and escalate issues as needed.

Additional Responsibilities:

• Strong understanding of the Software Development Life Cycle (SDLC) with Agile Methodologies
• Knowledge and understanding of industry-standard/best practices requirements gathering methodologies.
• Knowledge and understanding of Information Technology systems and software development.
• Experience with data modeling and test data management tools.
• Experience in the data integration project • Good problem solving & decision-making skills.
• Good communication skills within the team, site, and with the customer

Knowledge, Skills and Abilities

• Technical expertise in data architecture principles and design aspects of various DBMS and reporting concepts.
• Solid understanding of key DBMS platforms like SQL Server, Azure SQL
• Results-oriented, diligent, and works with a sense of urgency. Assertive, responsible for his/her own work (self-directed), have a strong affinity for defining work in deliverables, and be willing to commit to deadlines.
• Experience in MDM tools like MS DQ, SAS DM Studio, Tamr, Profisee, Reltio etc.
• Experience in Report and Dashboard development
• Statistical and Machine Learning models
• Python (sklearn, numpy, pandas, genism)
• Nice to Have:
• 1yr of ETL experience
• Natural Language Processing
• Neural networks and Deep learning
• xperience in keras,tensorflow,spacy, nltk, LightGBM python library

Interaction :  Frequently interacts with subordinate supervisors.

Education : Bachelor’s degree, preferably in Computer Science, B.E or other quantitative field related to the area of assignment. Professional certification related to the area of assignment may be required

Experience :  7 years of Pharmaceutical /Biotech/life sciences experience, 5 years of Clinical Trials experience and knowledge, Excellent Documentation, Communication, and Presentation Skills including PowerPoint

Software Engineer(Layer 2/Layer 3)

Location : Gurgaon (WFH currently)

Experience/ Skills Required : 5 to 10 years

To be successful in this role you should be well versed with the concepts of networking and comfortable in C programming in a linux environment for embedded software. As we use Linux, experience with this operating system is a mandatory requirement, knowledge and experience on OpenWrt is a bonus.  Working experience with router software development for layer 3 and layer 4 features.

Domain knowledge required: IPv4, TCP/UDP, IPv6, NAT, Firewall (iptables), DHCPv4, DHCPv6, IPv6 prefix delegation, Port forwarding, Source based routing, Policy based routing, L3 QoS, IGMP proxy, IPv6 MLD snooping, DNS, DNS proxy. Knowledge on VoIP is a bonus. 

Management methods: TR069, SNMPv2, CLI.    

Operating system: Linux, OpenWrt  

Programming languages: C(must have), Python 

Working for us means having a healthy interest in Software but most of all, you like to work in a team. You like to take initiative and have the “just do it” approach. Having the right mentality and attitude are more important for us than a degree. Dedication, investigation and responsibility are keywords for us.   Preferred years of experience in industry/technology: 5-10 years.   

Role:

As a Software Engineer you develop new software features and solutions for our fibre connectivity product portfolio. The position offers a wide range of possibilities to work with everything from low-level Linux drivers to high-level applications. You develop for various protocols and HW interfaces, often in complex network scenarios in combination with customer specific requirements. The team is responsible for all SW development for existing and new Home Gateways. This means development of Linux drivers, network functionality, remote Management (TR-069) and VoIP application (sipapp). The development is mainly done in C and in Linux environment, knowledge in Python is an add-on. Products and development are realized in Agile.