11+ ISO/IEC 27000-series Jobs in Delhi, NCR and Gurgaon | ISO/IEC 27000-series Job openings in Delhi, NCR and Gurgaon

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.

Overview

Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.

To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.

To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.

Role & Responsibility

• Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
• Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
• Influence stakeholders to adopt architecturally sound approaches to the management of risk.
• Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
• Preparation and documentation of standard security operating procedures and protocols
• Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
• Advise on alternate solutions and countermeasures to mitigate identified information risks.
• Provide assurance that identified solutions or countermeasures mitigate identified information risks.
• Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
• Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
• Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.

Technical Skills Required

• Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
• Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
• Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
• Knowledge of GDPR, its business implications and the merits of various technical approaches
• Expertise in IT security risk in a business context
• Exposure to web application security and penetration testing.
• Exposure to securing the software development life cycle and to project management disciplines.
• Excellent organizational and technical documentation skills.
• Strong understanding of Information Security including threats, attacks, and vulnerability management.
• Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.

Relationship Manager – Insurance Sales.

Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 

Achieving Sales Target

Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 

Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 

Building and maintaining strong relationships with agents, providing support and addressing their needs. 

Tracking agent performance, identifying areas for improvement.

Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 

Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 

Required skills

• Proven working experience as an Insurance Agent or relevant experience from Broking Industry Insurance
• Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
• Basic computer knowledge and statistical analysis

Required experience candidates who is currently working in life insurance companies or health insurance

CTC would be as per the profile

Minimum CTC 2.50 lac to 8 lac

Job description

Overall 3 - 7 years of development experience and a minimum of 3+ years experience as a UI Developer with angular building responsive web applications.

Deep knowledge and working experience on Angular 7/8 projects.
Experience in Data Structures & Spring Boot.

Hands on and implements complex Angular 8 applications, directives, controllers,

services Knowledge and understanding of complex AngularJS applications, directives,

controllers, services and ability to create custom components.

Knowledge and experience of REST API integration.

Skills in one or more chosen frameworks/libraries like JQuery or Bootstrap

AJAX (Asynchronous JavaScript and XML)

Creating configuration, build, and test scripts for Continuous Integration environments

Experience in JavaScript build tools like grunt or gulp Good communication and time-management skills

• Communicate information in a concise and professional manner whether in a verbal, written or visual context
• Writing tested, idiomatic, and documented JavaScript, HTML5 and CSS3

Hands on experience in Angular 7/8 is a must

Desired Key Skills:

4+ years of experience in building scalable web apps using Angular

(versions 4 and above)

Must have a good understanding of how component based web

development works.

Must Have:

Good understanding of Core Angular concepts.

Should be comfortable in writing HTML and CSS

Should be proficient in JavaScript.

Note: Immediate Joiners Only (Within 15 Days)

• Managing clients by working closely with them and understanding their business needs and challenges
• On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
• Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
• Educating and promoting the company’s services to the clients
• Acting as the point-of-contact for the clients and also mediating between the clients and the company
• Handling and solving escalations from clients, as and when received and making sure the client account is retained
• Renewing subscriptions on a timely-basis
• Compiling and presenting reports to the business by maintaining and managing relevant data
• Managing a team of customer success executives and leading them towards achieving the business goals
• Partnering and working closely with internal teams to meet the business needs of the customers

What you need to have:

• Graduation is a must
• Relevant experience in customer success management and also experienced in handling a team
• B2B SaaS background
• Willingness to work 6-days a week
• Excellent communication and presentation skills
• An analytical mindset and also go-getter attitude
• Expertise in MS Suite
• Min experience of 2 years

• Bachelor’s degree in Computer Science, Information Technology, or a similar field.
• Previous experience working as a React.js Developer.(2-8 years)
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• should have hands-on experience in backend software development using Java.
• should have proven expertise in Spring Boot REST/Microservices.
• should have working experience with relational and NoSQL databases.