
About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.
Overview
Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.
To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.
To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.
Role & Responsibility
- Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
- Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
- Influence stakeholders to adopt architecturally sound approaches to the management of risk.
- Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
- Preparation and documentation of standard security operating procedures and protocols
- Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
- Advise on alternate solutions and countermeasures to mitigate identified information risks.
- Provide assurance that identified solutions or countermeasures mitigate identified information risks.
- Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
- Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
- Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.
Technical Skills Required
- Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
- Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
- Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
- Knowledge of GDPR, its business implications and the merits of various technical approaches
- Expertise in IT security risk in a business context
- Exposure to web application security and penetration testing.
- Exposure to securing the software development life cycle and to project management disciplines.
- Excellent organizational and technical documentation skills.
- Strong understanding of Information Security including threats, attacks, and vulnerability management.
- Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Job Overview:
We are looking for a skilled professional with:
- 7+ years of overall experience, including minimum 5 years in Computer Vision, Machine Learning, Deep Learning, and algorithm development.
- Proficiency in Data Science and Data Analysis techniques.
- Hands-on programming experience with Python, R, MATLAB or Octave.
- Experience with AI frameworks like TensorFlow, PySpark, Theano, and libraries such as PyTorch, Pandas, NumPy, etc.
- Strong understanding of algorithms like Regression, SVM, Decision Trees, KNN, and Neural Networks.
Key Skills & Attributes:
- Fast learner with strong problem-solving abilities
- Innovative thinking and approach
- Excellent communication skills
- High standards of integrity, accountability, and transparency
- Exposure to or experience with international work environments
Notice Period : Immediate to 30Days

JOB PURPOSE
A Senior Associate Java WCS Technologist is considered as a senior contributor for complex modules of work by bringing deep core technology expertise and relevant business subject matter expertise to the table.
JOB RESPONSIBILITIES
- Sr. Associate, Technology plays a significant role during the design and implementation of the technological solution for our clients.
- A Sr. Associate, Technology is involved in ensuring a quality technical design that satisfies the business requirements of the client.
- A Sr. Associate, Technology is often involved in package evaluations and recommendations, communicating the technological details of the project to the business users and workshops with the clients. Sr. Associate, Technology also participates in gathering business requirements and assessing existing architectures and resources.
- Sr. Associate, Technology provides leadership to the team by taking responsibility for a specific component or track of the project architecture. By taking on this level of responsibility, a Sr. Associate, Technology spends more time overseeing the tasks required to implement a solution rather than performing the tasks directly. This includes planning, estimation, resource management, issue resolution and quality assurance. A Sr. Associate, Technology is also responsible for coordinating and communicating with the other tracks and disciplines involved in the project.
- In performing the essential functions of this role, the work is fast-paced, moderately noisy and team-based. Additionally, frequent overnight travel is required.
- Prepares the technical design of the more complex technology components within the module (one or more of client/web presentation tier, server tier, data access and data model, integration component, package function customization)
- Participates in and in some cases drives design reviews of other modules and provides insightful comments to improve the design quality and design conformance to standards
- Assists the architect in articulating the pros and cons of using a certain technology stack/package or component or design pattern versus another to the clients and project team and drives selection of technologies, designs to come up with the optimal architecture
- Implements slice of application (EAR) and proofs of concept (spike solution) to prove any new technologies or integration scenarios in the module
- For package implementations, aids the Architect of the project to perform the gap analysis between business requirements and the package features and design the configuration, customizations, extensions, interfaces required to meet the requirements
- Provides innovative solutions to project level technical issues
- Critiques a design created by another designer and helps identify design and performance improvements
- Interacts with a set of clients (client senior developers and architects) to create technology specifications from business requirements for one of the modules within the project
- In some scenarios, collaborates with client developers to design, build, test and deploy the module components and integrate with the rest of the modules
- Raises and drives to closure with the client any technical design and implementation issues in the module and also in the interfaces and interactions with other modules
- Estimates the implementation and deployment of the module based on design architecture, testing strategy and overall project plan
- Assists the architect in coming up with the overall estimates for the project along with any key risks and issues and their mitigation
- Reports progress and issues to the Manager in a timely manner. In particular, to relay issues that might impact on quality or the ability to deliver to timescales or estimates
- Works with team on the development of standards, processes and procedures related to application security, upgrade management, capacity planning, application deployment, performance monitoring/tuning, and failover and disaster recovery
- Mentors the team on the best techniques to debug and troubleshoot design and implementation defects and issues
- Shares point of view on technology stack, package and latest technology and business trends in one or more relevant areas (e.g. eCommerce, Content Management).
- Documents the technical design using UML, suitable design patterns in the form of technical design narrative, object models, sequence diagrams, collaboration diagrams
SKILL REQUIREMENTS
Experience in: J2EE - Application Servers, Java - ORM, Java - Spring Framework, Core
Java, SQL Development Languages, Java - Web, Presentation Frameworks, Java - Messaging
Implementation, Java Web Services, Planning/ Execution & Tracking, Scoping and
Estimating, Data Modeling, High Availability and Failover Applications, High Throughput / Transaction Application, Logical Architecture Design, OOAD and UML, Package / Vendor Selection, Performance / Capacity Planning, Application, Security.
Ability to abstract detail into larger (repeatable) patterns, familiarity with user centered analysis and evaluation techniques
Understanding of the project life cycle process to effectively be able to manage a sub-
Business Knowledge: Domain experience on Enterprise data warehouse would be a plus.
Personal Attributes: a. Strong and innovative approach to problem solving and finding solutions b. Excellent communicator (written and verbal, formal and informal) c. Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution d. Ability to multi-task under pressure and work independently with minimal supervision. e. Ability to prioritize when under pressure
EXPERIENCE
2-8 years
EDUCATION
Full Time Bachelor’s / Master’s degree (Science or Engineering preferred)
1. Flink Sr. Developer
Location: Bangalore(WFO)
Mandatory Skills & Exp -10+ Years : Must have Hands on Experience on FLINK, Kubernetes , Docker, Microservices, any one of Kafka/Pulsar, CI/CD and Java.
Job Responsibilities:
As the Data Engineer lead, you are expected to engineer, develop, support, and deliver real-time
streaming applications that model real-world network entities, and have a good understanding of the
Telecom Network KPIs to improve the customer experience through automation of operational network
data. Real-time application development will include building stateful in-memory backends, real-time
streaming APIs , leveraging real-time databases such as Apache Druid.
Architecting and creating the streaming data pipelines that will enrich the data and support
the use cases for telecom networks
Collaborating closely with multiple stakeholders, gathering requirements and seeking
iterative feedback on recently delivered application features.
Participating in peer review sessions to provide teammates with code review as well as
architectural and design feedback.
Composing detailed low-level design documentation, call flows, and architecture diagrams
for the solutions you build.
Running to a crisis anytime the Operations team needs help.
Perform duties with minimum supervision and participate in cross-functional projects as
scheduled.
Skills:
Flink Sr. Developer, who has implemented and dealt with failure scenarios of
processing data through Flink.
Experience with Java, K8S, Argo CD/Workflow, Prometheus, and Aether.
Familiarity with object-oriented design patterns.
Experience with Application Development DevOps Tools.
Experience with distributed cloud-native application design deployed on Kubernetes
platforms.
Experience with PostGres, Druid, and Oracle databases.
Experience with Messaging Bus - Kafka/Pulsar
Experience with AI/ML - Kubeflow, JupyterHub
Experience with building real-time applications which leverage streaming data.
Experience with streaming message bus platforming, either Kafka or Pulsar.
Experience with Apache Spark applications and Hadoop platforms.
Strong problem solving skills.
Strong written and oral communication skills.
Responsible for handling Healthcare Recruiter from US based clients.
Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.
Sourcing from Job Portal (Indeed), Making job postings on the Job Portal.
Must be having capability to work with a team or individually.
Maintain close contact with candidates/Vendors/ recruiters/offshore team.
Publish progress report to management every week.
Candidate should have worked on Healthcare requirements – Medical Assistant, CNA, RN, Nurse Practitioner, Physician.
SkilloVilla is a platform where one can hone their abilities through expert-driven courses in the latest technologies and gain access to companies anywhere across the globe. Right from upskilling, resume creation, and mock interviews to finding suitable placements with the right companies, we have your backs at all times. At SkilloVilla, we have made it our mission to support young graduates in enhancing their learnings and transforming them into big earnings.
Making sure you have a steep learning curve while having fun is our promise! See the ~2min explainer video to get a sense of what we do.
https://www.youtube.com/watch?v=zMWk1lQDmec&t=24s
Your Responsibilities:
- Learn & understand Skillovilla’s products, prospective clients & services well.
- Understand customer needs, and requirements and correlate solutions and customer requirements.
- Identify and qualify new customers coming from our inbound and outbound lead funnel.
- Developing strong relationships with customers, and connecting with key business executives and stakeholders.
- Document all pertinent customer information and conversations in the CRM system
- Respond, engage, and qualify inbound/outbound leads and inquiries.
- Execute planned sales activities and develop a target list of high-potential new customers.
- Achieve monthly & quarterly quotas.
- Perform effective online demos to prospects
What you will need:
- Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence (Hindi, and English Mandatory, knowing regional languages will be a plus).
- Ability to make focused efforts to win customers.
- The ideal candidate should be strategy driven with a research-based approach.
- Ability to multitask, prioritize and manage time effectively.
- We are open to hiring freshers and experienced candidates both in our organization.
Note: This is a work-from-office role, based in Raipur. All candidates are expected to serve as per standard working hours.
● Experience Level: Min +2 years
● Basic knowledge of all testing types
● Experience in Web, Mobile & Mobile App testing
● Innovative mindset to track issues/bugs
● Good teamwork & Communication Skills


Cloud native technologies - Kubernetes (EKS, GKE, AKS), AWS ECS, Helm, CircleCI, Harness, Severless platforms (AWS Fargate etc.)
Infrastructure as Code tools - Terraform, CloudFormation, Ansible
Scripting - Python, Bash
Desired Skills & Experience:
Projects/Internships with coding experience in either of Javascript, Python, Golang, Java etc.
Hands-on scripting and software development fluency in any programming language (Python, Go, Node, Ruby).
Basic understanding of Computer Science fundamentals - Networking, Web Architecture etc.
Infrastructure automation experience with knowledge of at least a few of these tools: Chef, Puppet, Ansible, CloudFormation, Terraform, Packer, Jenkins etc.
Bonus points if you have contributed to open source projects, participated in competitive coding platforms like Hackerearth, CodeForces, SPOJ etc.
You’re willing to learn various new technologies and concepts. The “cloud-native” field of software is evolving fast and you’ll need to quickly learn new technologies as required.
Communication: You like discussing a plan upfront, welcome collaboration, and are an excellent verbal and written communicator.
B.E/B.Tech/M.Tech or equivalent experience.

Job Role- Senior Developer - Full Stack with Front End Focus
Location- Remote (WFH)
Experience- 6+ years
Work Shift- Uk Shift
Salary Budget- 15-30 Lakh(open for the right candidate)
Note- must have a strong command of both written and spoken English.
Job Description
We are looking for a number of strong developers - full stack, with strong front-end experience.
Company Profile-
We are a full-service Digital Agency & Software Development Company based in UK. We develop high end bespoke software & applications, mobile apps and websites across all sectors, both commercial and not-for-profit.
We expect you to have:
- 6+ years professional experience
- Proficiency in building REST based APIs, using Laravel (PHP 7+) for complex workflow systems.
- Expertise building component-based web apps/SPAs in JavaScript / ES6 and TypeScript using Vue.js / Vue 2 & 3.
- Excellent knowledge of CSS and experience in writing stylesheets in SASS
- Proficient understanding of git
- Node.js and npm
- Strong troubleshooting, debugging, and problem-solving skills.
- An ability to quickly get to grips with new systems; whether that be shiny new tech or existing/legacy developments.
Any of the following bonus skills:
- Zend Framework 1, 2 & 3
- Docker
- Mobile app development
- React Native
- ElasticSearch
- Redis
- DevOps
- GitLab pipelines
- Swagger / OpenAPI
- Severless
- Good understanding of core AWS components and how best to utilise them in projects i.e. S3, SQS, SES, Cloudfront etc.
What you’ll be doing:
- Working closely with your team to develop and deliver high-end solutions using Agile.
- Coding and deploying new features.
- Ensuring our web applications and components are accessible, responsive, performant, and bug-free for recent versions of web browsers across all popular platforms.
- Ensuring all code is readable, well documented and testable.
- Working with a fantastic group of individuals in a busy but relaxed working environment.
- Working on some new developments, some significant enhancements to existing system and some support activities
We are looking for a Sr. Engineer DevOps and SysOps, who is responsible for managing AWS and Azure cloud computing. Your primary focus would be to help multiple projects with various cloud service implementation, create and manage CI/CD pipelines for deployment, explore new services on cloud and help projects to implement them.
Technical Requirements & Responsibilities
- Have 4+ years’ experience as a DevOps and SysOps Engineer.
- Apply cloud computing skills to deploy upgrades and fixes on AWS and Azure (GCP is optional / Good to have).
- Design, develop, and implement software integrations based on user feedback.
- Troubleshoot production issues and coordinate with the development team to streamline code deployment.
- Implement automation tools and frameworks (CI/CD pipelines).
- Analyze code and communicate detailed reviews to development teams to ensure a marked improvement in applications and the timely completion of projects.
- Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.
- Optimize the company’s computing architecture.
- Conduct systems tests for security, performance, and availability.
- Develop and maintain design and troubleshooting documentation.
- Expert in code deployment tools (Puppet, Ansible, and Chef).
- Can maintain Java / PHP / Ruby on Rail / DotNet web applications.
- Experience in network, server, and application-status monitoring.
- Possess a strong command of software-automation production systems (Jenkins and Selenium).
- Expertise in software development methodologies.
- You have working knowledge of known DevOps tools like Git and GitHub.
- Possess a problem-solving attitude.
- Can work independently and as part of a team.
Soft Skills Requirements
- Strong communication skills
- Agility and quick learner
- Attention to detail
- Organizational skills
- Understanding of the Software development life cycle
- Good Analytical and problem-solving skills
- Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
- Should have a high level of energy working as an individual contributor and as a part of team.
- Good command over verbal and written English communication

