
About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.
Overview
Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.
To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.
To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.
Role & Responsibility
- Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
- Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
- Influence stakeholders to adopt architecturally sound approaches to the management of risk.
- Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
- Preparation and documentation of standard security operating procedures and protocols
- Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
- Advise on alternate solutions and countermeasures to mitigate identified information risks.
- Provide assurance that identified solutions or countermeasures mitigate identified information risks.
- Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
- Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
- Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.
Technical Skills Required
- Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
- Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
- Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
- Knowledge of GDPR, its business implications and the merits of various technical approaches
- Expertise in IT security risk in a business context
- Exposure to web application security and penetration testing.
- Exposure to securing the software development life cycle and to project management disciplines.
- Excellent organizational and technical documentation skills.
- Strong understanding of Information Security including threats, attacks, and vulnerability management.
- Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Our mission is to codify the tribal knowledge gained from years of practice and struggle across these
fields and create a platform to enable even casual learners to learn.
What you can look forward to:
● We provide a platform for you to grow exponentially along with the organisation.
● Grow with a team having strong foundations in software engineering practices.
● First-hand experience with a wide range of technologies that work at scale.
● Your role is not just subjected to coding , you will be involved in the end to end product phase
from ideation to the product going live.
● Our focus is not from which tier 1 college you come from rather it is the skills/competencies you
have and the progression you have shown in your career graph.
● Learn in an environment passionate about knowledge-sharing.
● Have a pivotal role in the transformation of our engineering culture.
Responsibilities:
● Develop and strengthen brand assets including style and brand guidelines
● Deliver high-quality, on-brand graphics to support a superior customer experience.
● Independently perform medium to high complexity creative tasks that are cohesive, simple,
intuitive and customer centric while following the brand style guides
● Incorporate creative execution best practices to ensure high-volume designs are delivered in a
timely manner
● Produce creative assets including graphics, templates, and layouts and visual standards for
marketing activities across multiple channels. These include web, social media, events, email
campaigns, and other activations.
● Independently perform medium to high complexity creative tasks that are cohesive, simple,
intuitive and customer centric while following the brand style guides
● Incorporate creative execution best practices to ensure high-volume designs are delivered in a
timely manner
● Support your design work using insights from quantitative data and site metrics, segmentation
and customer feedback
● Quality control to ensure accuracy and a high creative bar.
Job Description:
As a Full Stack Developer, your role is to design, develop, and maintain scalable and high-performance web applications using Java and Angular technologies. You will be responsible for both front-end and back-end development, collaborating with cross-functional teams to deliver robust and user-friendly software solutions.
Responsibilities:
- Full Stack Development: Design, develop, test, and deploy web applications using Java, Angular, and related technologies.
- Front-End Development: Create responsive and intuitive user interfaces using HTML, CSS, and JavaScript frameworks like Angular.
- Angular Application Development: Utilize your expertise in Angular to design and develop responsive, efficient, and visually appealing web applications. Collaborate with UX/UI designers to transform wireframes and mockups into fully functional features.
- UI/UX Improvements: Continuously improve the user experience of our applications by identifying and addressing UI/UX issues and proposing innovative solutions to enhance user satisfaction.
- Back-End Development: Develop server-side logic and APIs using Java frameworks like Spring, Spring Boot, or Java EE.
- Database Integration: Design and implement database structures and queries using relational databases like MySQL, PostgreSQL, or Oracle.
- System Architecture: Participate in architectural discussions and provide technical expertise to ensure scalability, performance, and maintainability of the application.
- Code Reviews and Testing: Conduct code reviews to ensure code quality, performance, and adherence to best practices. Write and execute unit tests and participate in integration and system testing.
- Bug Fixing and Maintenance: Identify and resolve defects and performance issues in the application. Provide ongoing support and maintenance of deployed applications.
- Collaboration and Communication: Work closely with cross-functional teams including designers, product managers, and other developers to understand requirements, provide technical insights, and deliver high-quality software solutions.
- Continuous Learning: Keep up to date with emerging technologies and industry trends. Apply new tools and techniques to improve development processes and enhance application performance.
Requirements:
- Proficient in Java programming language and related frameworks like Spring, Spring Boot, or Java EE.
- Strong experience in front-end development using Angular, HTML, CSS, and JavaScript.
- Solid understanding of web application architecture and design patterns.
- Experience with relational databases and SQL queries.
- Familiarity with version control systems like Git and development tools like IDEs and build tools.
- Knowledge of RESTful APIs and web services.
- Basic understanding of containerization technologies (e.g., Docker, Kubernetes).
- Understanding of Agile development methodologies and practices.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities.
- Bachelor's degree in computer science, Software Engineering, or a related field (or equivalent experience).
Preferred Skills:
- Experience with cloud technologies (e.g., AWS, Google Cloud Platform).
- Knowledge of containerization technologies (e.g., Docker, Kubernetes).
- Familiarity with DevOps practices and tools (e.g., Jenkins, Git, CI/CD).
- Experience with test automation frameworks (e.g., JUnit).
- Demonstrable experience in building dynamic web applications using Angular, with in-depth knowledge of Angular 2+ features and concepts.
Experience:
-
Very strong hands on experience of web and mobile technologies: - HTML JavaScript, HTML5/CSS3,OOJS.
-
5 + years of UI Development Experience using JavaScript Frameworks
-
3+ years of Angular Development Experience
-
Strong in OOJS(Mandatory)
-
Has implemented coding patterns and built UI framework
-
Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
-
Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
-
Creating custom, general use modules and components which extend the elements and modules of core AngularJS
-
Creating configuration, build, and test scripts for Continuous Integration environments
-
Cooperating with the back-end developer in the process of building the RESTful API
Sr. Software Developer ( 4years – 5years)
Required:
- Extensive experience in Ruby on Rails (4-5)years, software designing and architecture.
- Experience in microservice architecture (2-3)years
- Experience in Elastic Search/Redis/Sidekiq
- Experience in writing Rspec Test cases
- Experience in cloud services such as AWS
- Experience in Postgres/Mysql, Database Modelling
- Excellent problem solving capabilities
Good To have:
- Experience in design pattern
- Experience in managing teams
Deep understanding of RDBMS, Algorithms, System Architecture, Analytical Thinking, Data Warehousing

● 4+ years experience in JavaScript for Scripting and UI Automation Script.
●Strong experience in working with Protractor, Super test - Mocha.
●Experienced in SQL for DB scripting and DB Operation and good knowledge in SQL Server management studio.
●Hands-on with API Automation testing using any decent tool like is by.
●Experienced in GitHub, Jenkin, TeamCity and Knowledge on Jira.
●The ability to build automation frameworks from scratch and being confident to manage all aspects of the framework
●Exposure to/working knowledge of the Agile Methodology (e.g. Kanban, Scrum)
- Integrate data from various back-end services and databases
- Gather and refine specifications and requirements based on technical needs
- Create and maintain software documentation
- Stay plugged into emerging technologies/industry trends and apply them into operations and activities
What are we looking for in the Ideal Candidate?
- Proficient in creating Web (Responsive) applications using Angular 8+, AngularJS/ React JS, JavaScript, JQuery.
- Experience developing/consuming REST APIs
- Knowledge of multiple back-end languages (e.g. Python) and JavaScript frameworks (e.g. Node.js)
- Familiarity with databases (e.g.MSSQL, MySQL), and UI/UX design
- Hands-on experience with code versioning systems like Git, SVN.
- A clear understanding of client requirements & design specifications
- Aggressive problem diagnosis and creative problem-solving skills
- Ability to work and thrive in a fast-paced environment, learn rapidly, and master diverse web technologies and techniques.
Attributes:
- Team player, Positive Attitude
- Proven ability to work well with others in a fast-paced, iterative product definition and development environment.
- Able to work independently with little direct supervision and take initiative and willing to mentor and solve problems
Job Description
We are looking for an Angular Developer who is responsible to implement a complete user interface in the
form of a mobile and desktop web app, with a focus on performance. The main duties include creating
modules and components and coupling them together into a functional app. The selected person will
work in a team with the back-end developer and communicate with the API using standard methods. A
thorough understanding of all the components of our platform and infrastructure is required.
Tech Required:
Mandatory Skills : JavaScript, TypeScript, HTML5, Angular
Optional Skills : Jasmine & Karma
Responsibilities
• Deep knowledge of Angular practices and commonly used modules based on extensive work
experience
• Creating self-contained, reusable, and testable modules and components (ES6 standard)
• Documenting the code inline using JSDoc, CompDoc or other conventions
• Writing extensive unit tests using automated TDD tasks with Jasmine and Karma
• Creating end-2-end test suites for all components, and running them with Protractor (or a well-reasoned
alternative)
• Creating configuration, build, and test scripts for Continuous Integration environments
• Creating custom, general use modules and components which extends the elements and modules of
core Angular
• Experience with consuming RESTful services
Experience: 2 Years
Location: Bangalore
Qualification: Any
Package: Upto 6 Lakhs






