About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.
Overview
Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.
To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.
To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.
Role & Responsibility
- Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
- Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
- Influence stakeholders to adopt architecturally sound approaches to the management of risk.
- Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
- Preparation and documentation of standard security operating procedures and protocols
- Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
- Advise on alternate solutions and countermeasures to mitigate identified information risks.
- Provide assurance that identified solutions or countermeasures mitigate identified information risks.
- Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
- Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
- Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.
Technical Skills Required
- Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
- Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
- Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
- Knowledge of GDPR, its business implications and the merits of various technical approaches
- Expertise in IT security risk in a business context
- Exposure to web application security and penetration testing.
- Exposure to securing the software development life cycle and to project management disciplines.
- Excellent organizational and technical documentation skills.
- Strong understanding of Information Security including threats, attacks, and vulnerability management.
- Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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What you'll do
Greetings from Trigent Software!!
Hiring for Customer Support Executive -International Process
**Only candidates who have excellent communication can apply**
Role: Customer Support Representative
Process: Voice
Mode of Work: Work from Office
Location: Bangalore
Working Days: 5 days
Shift: US Shift
Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)
Salary: 0 months to 7 months - 3 LPA
8 months to 5 years - 4.8 LPA
Responsibility:
Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.
Create focused communications to reinforce existing processes or introduce new ones.
Help manage the tools used for agent communications.
Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.
Rounds of Interview: VERSANT > CD > OPS
Preferred Candidates Profiles:
* Candidate should be comfortable working in US Shift
* Candidate should be comfortable working in a Contractual role
Perks and Benefits:
* 2 way cab facility
Regards,
Trigent Software
React.js
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KubernetesOverview
adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are looking for an experienced Senior Software Developer for IT Services Management Team.
In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations.
You will act as an On-call-duty team in the time between 6:00 PM to 8:00 AM IST- 365 days a year. We are seeking a hands-on Software Developer with strong experience in Frontend + DevOps knowledge.
Responsibilities:
Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage.
Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.
Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.
Requirements:
Education and Experience:
A bachelor’s or master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.
Skills & Expertise:
Proficient in ITIL service management frameworks.
Strong analytical and problem-solving abilities.
Experienced in project management methodologies (Agile, Kanban).
Excellent English Communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.
Experience in 24x7 application On call Support and ready to work in shifts on a Hybrid /WFH mode.
This assignment is a long-term contract for more than 3 years.
Good knowledge in Frontend Technologies like Frontend & DevOps – skill set given below.
Skills & Requirements
React JS (v17+), Tanstack, Context, React Router, Redux, Webpack / Vite, Storybook, Jest, React Testing Library, Vitest, Cypress, npm, Restful API, Azure, Azure Devops, Kubernetes, kubeAPI, docker/container, Debug Tools, openSSL, Kustomize, Curl.
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Angular (2+)About us:
Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style
rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology.
We were featured as one of Deloitte's Fastest 50 growing tech companies from India thrice (2016,2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in
2016 and 2018.
We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada.
Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), the early engineering team of Zoho(a leading billion $ SaaS player) & some Private Equity experience.
Marquee customers along with some exciting start-ups are part of our clientele.
What You will do
● Create beautiful software experiences for our clients using design thinking, Lean and agile methodology.
● Work on software products designed from scratch using the latest cutting-edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.
● Help to grow the next generation of developers and have a positive impact on the industry.
Basic Qualifications
● Experience: 4+ years.
● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript, etc.
● Server-side development experience mainly in JAVA.
● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery, etc. is good to have.
● Passion for software engineering and following the best coding concepts.
● Good to great problem-solving and communication skills.
Nice to have Qualifications
● Product and customer-centric mindset.
● Great OO skills, including design patterns.
● Experience with DevOps, continuous integration & deployment.
● Exposure to big data technologies, Machine Learning and NLP will be a plus.
Benefits
● Competitive salary.
● Work from anywhere.
● Learning and gaining experience rapidly.
● Reimbursement for basic working set up at home.
● Insurance (including top-up insurance for COVID).
Location
Remote - work from anywhere.
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IF INTERESTED THEN CALL/WHATSAPP ME ON ( SEVEN EIGHT FIVE NINE EIGHT EIGHTZERO TWO FOUR TWO )
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Location - Ahmedabad
5 Days working
Required Skills:
- Should have strong hands on experience in Node.js, React.js & Angular.js.
- Should have experience in MongoDB and Express.Js.
- Deep understanding of object - oriented JavaScript and design principles and standards, and has a solid programming background
- Experience handling different browser capabilities
- Hands - on experience in UI optimization best practice implementations
- Demonstrated ability to accurately estimate and scope development work
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JavascriptBullSpree– India’s First Financial Market Fantasy Gaming Platform- is disrupting the way India understands Stock market and empowering wealth creation opportunities for millions of users.
Responsibilities: Bull spree is looking for a rockstar VP Engineering, who has hands-on experience architecting and designing e-commerce, scalable web & mobile platforms from ground up. The candidate will be the top technical leader who would work closely with founders on technical requirements, design & development based on agile methodologies, supervises software development projects with contracting vendors and hires and develops in-house team for long-term roadmap execution.
In this role, you will design and develop scalable fantasy game mobile application platforms using the latest technologies. You will own product quality and overall customer experience. You will also propose technical solutions to product/service problems while refining, designing and implementing software components in line with technical requirements.
Desired Skills include:
- Bachelor's/Master’s degree in computer engineering or equivalent form Top Tier Institute
- 4 – 8 years of experience in designing and developing highly scalable, high performance and fault tolerant mobile application products with infrastructure hosted on Cloud
- Proficiency developing ReSTful APIs, mobile libraries, Android OS, App Development language (PHP/Kotlin/Java/ JavaScript or equivalent)
- Knowledge of Cloud Services, Containers, databases and Message queues (Kafka / RabbitMQ) highly preferable
- Experience with DevOps and delivering into cloud-based environments using standard CI/CD tools (Jenkins, Artifactory, Spinnaker, SonarQube) and best practices
- Good understanding of database technologies like MySQL, MongoDB, Redis, Cassandra etc.
- Sound debugging skills with ability to identify performance bottlenecks and drive optimization efforts
Good to Have:
- Strong experience working with multi cloud (AWS/GCP/AZURE), Docker and container orchestration technologies such as Kubernetes and Terraform
- Good understanding of observatory tools and logging
- Enthusiasm for open-source contribution
- Previous experience working in an environment with microservices
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Founded in 2020 by Harsh Dhanawat and Dharmil Bavishi, BullSpree is always working on its mission to
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Extensive experience with Microsoft technologies including.NET, ASP.Net Core MVC, C#, MS SQL Server. WPF, WCF C#, ASP.NET, XML, XSL, scripting languages including JQuery/JavaScript and HTML.
Working on ASP.Net Core2 MVC is added advantage.
Good to have knowledge with SQL Server 2012, indexing and queries and SSIS/SSRS.
Has Implemented Ajax Controls in C# . Net Projects
Complete understanding of MS SQL Database. Data modelling to visualize database structure.
Writing queries use for front‐end applications (websites, desktop applications, Mobile App or cloud apps).
Good understanding of Reviewing query performance and optimizing code.
Designing and coding database tables to store the application’s data.
Creating database triggers, stored procedures & functions.
Creating table indexes to improve database performance.
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• Experience with diagnosing performance and/or memory issues is a plus, including using relevant profiler tools.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon