About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.
Overview
Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.
To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.
To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.
Role & Responsibility
- Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
- Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
- Influence stakeholders to adopt architecturally sound approaches to the management of risk.
- Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
- Preparation and documentation of standard security operating procedures and protocols
- Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
- Advise on alternate solutions and countermeasures to mitigate identified information risks.
- Provide assurance that identified solutions or countermeasures mitigate identified information risks.
- Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
- Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
- Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.
Technical Skills Required
- Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
- Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
- Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
- Knowledge of GDPR, its business implications and the merits of various technical approaches
- Expertise in IT security risk in a business context
- Exposure to web application security and penetration testing.
- Exposure to securing the software development life cycle and to project management disciplines.
- Excellent organizational and technical documentation skills.
- Strong understanding of Information Security including threats, attacks, and vulnerability management.
- Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.
About Rezo.AI
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Key aspects of this role:
• Maintain, update, and enhance ITSM environment including Incident, Request, Problem, Change and Knowledge Management, Service Catalog, Service Portals, SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform interfaces (to other data sources) and the data within tables, import sets and the CMDB.
• Preferably certified in ServiceNow
About Company
Our client is essentially a VC funded new age chemical distribution company that connects international buyers with high quality Indian manufacturers. It is founded by alumni of IIT-B, IIT-D, IIM-A.
Roles & Responsibilities:
• Will be responsible for providing a diligent and strategic approach to recruitment across a range of business divisions and job functions.
• The incumbent will be responsible for Sourcing, Assessment and managing the Interview process with all stakeholders.
• Liaison with business stakeholders and hiring managers for planning and successful execution of the hiring plan.
• Managing various sourcing channels like Employee referrals, Search partners, IJP, web portals and others effectively to close open positions within agreed timelines and cost.
• Strategizing innovative and effective ways to hire quality people
• Managing pre-joining activities by engaging offered candidates
Requirements:
• MBA or PG Diploma or any equivalent qualification.
• 5+ years of experience in managing end of end of TA process.
• Must be tech-savvy and work on software's.
• Should be well versed with LinkedIn Recruiter and other job boards.
• Excellent communication skills to build strong working relationships across a complex, matrix organization, with the ability to take the lead and provide advice and direction to internal stakeholders regarding recruitment processes.
• Creative thinker who can bring innovative solutions to improve processes and work methods
• Good analytical skills with the ability to collate, interpret and present data to impact and influence business decision making
Job description
A Digital Marketing Executive’s day-to-day responsibilities include lead generation, marketing, handling social media accounts, organizing campaigns on social media platforms, responding to queries from customers with patience on all platforms. The executive must maintain a positive and professional attitude while handling the responsibilities.
Responsibilities:
- Lead generation and handing over the leads to sales department.
- Improve lead generation quality by research on new marketing channels.
- Plan, organize and execute offline and online marketing activities, independently.
- Compose persuasive and compelling content for marketing on various portals.
- Design and implement marketing and referral campaigns to increase leads.
- Establish new partnerships with marketing portals for lead generation.
- Manage social media accounts and improve brand awareness.
- Maintain track of your progress over time by creating monthly reports that summarize key metrics.
- Collaborate closely with the sales team to ensure that customers are being handled effectively and that deals are closing smoothly.
Qualifications:
· Good communication skills with fluency in English language.
· To have excellent knowledge of Microsoft Office, email and web searches, along with the ability to quickly and effectively learn new software packages
· Any Graduate with experience of 2-3 years in relevant field is preferred.
· Good understanding of CRM software, Property management tool.
· Digital marketing certifications is a plus.
· Ability to use Photoshop tools to edit photos appealing to customers.
· Good experience in handling social media accounts
· Good knowledge on marketing tools like buffer, hootsuite etc
About Company:
Spericle Group operates companies that specialize in student housing, property management services, construction and the hospitality services in Lincoln, UK for over 20 years.
Salary:
150 - 200 INR per Hour
Timing: 1.30PM to 10.30PM
Job Type: Full-time
Benefits:
- Work from home
Education:
- Bachelor's (Preferred)
Language:
- English (Preferred)
Selected intern's day-to-day responsibilities include:
1. Bringing authentic reviews from the respective college. (Preferably MBA)
2. Acting as POC for the college and Collegedunia
3. Working on marketing plans and carrying out campaigns to generate reviews for the brand
4. Minimum assured amount is subject to performance
Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize applications for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end services
- Define APIs for front-end and back-end
- Consume 3rd party APIs
- Collaborate with other team members and stakeholders
-Angular
-Express
-MySQL
-Node.Js
Skills and Qualifications
- Strong understanding of JavaScript, its quirks, and workarounds
- Basic understanding of web markup, including HTML5 and CSS3
- Good understanding of advanced JavaScript libraries and frameworks - Angular, RxJS, Internationalization
- Good understanding of asynchronous request handling, partial page updates and reactive components
- Proficient understanding of cross-browser compatibility issues and ways to work around such issues
- Familiarity with front-end build tools
- Proficient understanding of Git
- Good understanding of browser rendering behavior and performance
- Basic understanding of HTTP requests and proficiency in creating REST APIs using Swagger
- Strong understanding of relational databases and its concepts - MySQL
- Ability to write database queries and transactions using sequalize ORM
- We would prefer it the candidate has an experience of min 1 year but a maximum of 3 years with all above mentioned technologies, libraries and frameworks
- gathering and analyzing user/business system requirements, Participate in design meetings and consult with clients to refine, test and debug programs to meet business.
- Develop, test and implement new software programs
- Identifying areas for modification in existing programs and subsequently developing these modifications
- Clearly and regularly communicate with management and technical support colleagues
- Design and Applications, Web Sites, Data Communication Processes and User Interfaces
- Writing and implementing efficient code
- Determining operational practicality
- Test, maintain and recommend software improvements to ensure strong functionality and optimization
- Working closely with other developers, UX designers, business and systems analysts
- Analyze user requirements , Make good technical decisions that provide solutions to business challenges
- achieve resolution to outstanding problems or issues
- Communicate effectively and professionally in all forms of communication with internal and external customers
- Possess strong problem solving and decision making skills while using good judgment
Job Qualifications and Requirements
Cloud native technologies - Kubernetes (EKS, GKE, AKS), AWS ECS, Helm, CircleCI, Harness, Severless platforms (AWS Fargate etc.)
Infrastructure as Code tools - Terraform, CloudFormation, Ansible
Scripting - Python, Bash
Desired Skills & Experience:
Projects/Internships with coding experience in either of Javascript, Python, Golang, Java etc.
Hands-on scripting and software development fluency in any programming language (Python, Go, Node, Ruby).
Basic understanding of Computer Science fundamentals - Networking, Web Architecture etc.
Infrastructure automation experience with knowledge of at least a few of these tools: Chef, Puppet, Ansible, CloudFormation, Terraform, Packer, Jenkins etc.
Bonus points if you have contributed to open source projects, participated in competitive coding platforms like Hackerearth, CodeForces, SPOJ etc.
You’re willing to learn various new technologies and concepts. The “cloud-native” field of software is evolving fast and you’ll need to quickly learn new technologies as required.
Communication: You like discussing a plan upfront, welcome collaboration, and are an excellent verbal and written communicator.
B.E/B.Tech/M.Tech or equivalent experience.
Mindhouse is a leading Global Wellness Platform, offering a variety of meditation, yoga and nutrition based services.
The Mindhouse app was rated as one of Google Play's Best Apps for 2020 for personal growth, and has seen over 200,000 downloads since April 2020. The app is also used by employees at over 600 corporates, and we work with over 100 organizations to curate live classes for their employees.
Our founding team brings rich experience of scaling and building global businesses & internet unicorns. And one of our team members holds a Limca Record for motorcycling (this isn’t really relevant to your role, we just like bragging about it).
Website: https://http://www.mindhouse.com/">www.mindhouse.com/
About the Role
As part of the sales team, you will be responsible for talking to leads interested in our services and converting them into paid members. This role involves understanding the needs of potential customers, suggesting classes/programs to them, converting them to paid members of Mindhouse and ensuring a smooth on-boarding process for them.
We are looking for self-starters with great convincing skills, and most importantly - someone who enjoys doing sales.
Come work directly with the founding team while we are putting together a core team to help build a global wellness platform out of India and gain the opportunity to grow at an extremely fast pace along with the organisation.
Apply today and change the face of the global health & wellness industry.
Skills & Competencies
- Excellent communication skills with fluency in English
- Passion for sales - it should excite you not scare you
- A highly driven self-starter, with very strong ownership of their work
- Interest in mind-body wellness/fitness
Responsibilities
- Own sales targets to facilitate membership sales and renewals
- Understanding the prospective customer's needs and goals, and suggesting relevant programs
- Setting trial classes, following-up with the prospects to collect feedback and pushing for conversions
What you’ll love about us
- Open minded collaborative culture of enthusiastic hustlers
- Fast paced work environment with a steep learning curve, and high potential for growth
- Ownership, autonomy and freedom to operate in a flat non-hierarchical structure - work directly with key stakeholders
- Free & pretty great coffee (once we’re back to office full-time)
Familiarity with cordova and reactjs.