
About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.
Overview
Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.
To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.
To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.
Role & Responsibility
- Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
- Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
- Influence stakeholders to adopt architecturally sound approaches to the management of risk.
- Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
- Preparation and documentation of standard security operating procedures and protocols
- Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
- Advise on alternate solutions and countermeasures to mitigate identified information risks.
- Provide assurance that identified solutions or countermeasures mitigate identified information risks.
- Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
- Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
- Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.
Technical Skills Required
- Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
- Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
- Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
- Knowledge of GDPR, its business implications and the merits of various technical approaches
- Expertise in IT security risk in a business context
- Exposure to web application security and penetration testing.
- Exposure to securing the software development life cycle and to project management disciplines.
- Excellent organizational and technical documentation skills.
- Strong understanding of Information Security including threats, attacks, and vulnerability management.
- Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Role Description
We are looking for a Branding Designer / Graphic Designer to produce and oversee creative solutions to address our marketing needs. They should have in-depth knowledge of graphic design, styles and layout techniques.
You should also have experience executing marketing
projects from conception to production, including logos, theme decks, website implementation and marketing. Ultimately, they should be able to determine the requirements and delivering high-quality
pieces on tight deadlines.
Responsibilities & Personal Skills
Oversee all branding design projects, from conception to delivery
Understand the brief, participate in brainstorming and produce creative designs that result in an engaging consumer journey.
Generate ideas and design dynamic original pieces and themes for sales and events.
These should include illustrations, infographics, gifs, typography and layouts made using graphic design softwares
Collaborate with the marketing team and copywriters to understand the
exact requirements and expectations.
Translate creative thinking into imagery and copy that retains and clearly expresses the initial ideas.
Keep creative elements under control in order to deliver them on brief, on time and on budget, often to tight deadlines.
Maintain brand consistency throughout all our marketing projects.
Managing multiple design projects simultaneously while meeting deadlines
Well-versed with social media and marketing and online platform banners
Contributing to the brand strategies developed for projects including ideas that
demonstrate insight and innovation; solutions that engage audiences
Being capable of taking responsibility for owning, shaping, developing and delivering creative projects while working as part of a team and individually.
Stay up-to-date with design and fashion trends, industry developments and tools.
Qualifications & Experience
Minimum 4 6 years of experience in graphic design, branding, illustrations etc. for creative agencies, other web companies, e-commerce industry etc.
Proficient in graphic design software Adobe, Figma, etc
Good communication skills plus professional written and interpersonal skills. Ability to meet deadlines and collaborate with a team
Strong aesthetic and visual design skills with the ability to combine various colors, fonts and layouts in both static and basic motion graphics.
Attention to visual details
E-commerce background is a plus point.
Understanding the Fashion Space is a plus.
ROLE AND RESPONSIBILITIES
• Involvement in the full software development life cycle within broadly defined parameters and
providing software solutions keeping into consideration, the software quality needs.
• Design and defining the interaction between the different component pieces.
• Write efficient code based on brief given by team lead.
• Fast prototyping of proof-of concept features / application based on brief.
• Develop and maintain new features on Java stack.
• Own the delivery of an entire piece of a system or application.
• Management and execution against project plans and delivery commitments.
• Work closely with the peers and Leads to develop the best technical design and approach for new
product development.
• Build software solutions for complex problems.
• Compliance with build/release and configuration management process.
• Responsibility to develop unit test cases for his/her project module.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
WORK EXPERIENCE AND EDUCATIONAL BACKGROUND THAT A CANDIDATE SHOULD HAVE WHEN APPLYING FOR
POSITION
• 5+ years of proven experience as a Software Developer, Software Engineer or similar role
• Familiarity with Agile development methodologies
• B.E./ B.Tech. / M.E. / M.Tech. / M.S. in Computer Science, Electronics or a related field.
• Experience with software design and development in a test-driven environment
• Knowledge of coding languages (e.g. Java, JavaScript) and frameworks/systems
• Experience with databases (Oracle / Postgre) and Object-Relational Mapping (ORM) frameworks
• Ability to learn new languages and technologies
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude
PREFERRED SKILLS
ADDITIONAL SKILLS OR EXPERIENCE THAT WOULD BE CONSIDERED FAVORABLE FOR A CANDIDATE WHO IS
APPLYING FOR THIS POSITION.
• Excited about the start-up company “experience”.
• BS/MS in Computer science preferred.
• Full project lifecycle experience.
• Strong oral and written communication skills.

Job Description:
Key Responsibility Areas: |
· Perform validation and verification testing and debud code. · Work collaboratively with others to achieve goals · Experience working in an agile environment |
Required Skills: |
· Experience in implementing Object-Oriented Python, Django. · Good understanding on Django ORM. · Experienced in interfacing with *third party API’s using REST · Worked with varieties of Relational Databases (RDBMS) like SQLite, MySQL, PostgreSQL. · Experience in Version Control with Git and Bitbucket. · Experience with JIRA the development progress and tracking deadlines of the project · Experience with web applications using technologies like HTML5,CSS, JavaScript, JQuery, AJAX, Angularjs,Reactjs and Bootstrap,XML. · Knowledge in Pandas, Numpy will be addons |
Qualification |
Bachelor of Engineering in Computer Science , MCA |
1. Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
2. Develop and monitor campaign budgets.
3. Plan and manage our social media platforms.
4. Prepare accurate reports on our marketing campaign’s overall performance.
5. CRM
6. Identify the latest trends and technologies affecting our industry.
7. Evaluate important metrics that affect our website traffic, service quotas, and target audience.
8. Work with your team to brainstorm new and innovative growth strategies.
9. Oversee and manage all contests, giveaways, and other digital projects.
10. Influencer Marketing
11. Basic knowledge of on Page & off Page SEO
12. Basic knowledge of WordPress / Shopify
13. Using Canva & basic knowledge of other video editing tools for stories etc.
14. Content writing, News Letters & Blogs14. Brand Audit & Research
16. Strategy creation, Competitive analysis & Content Research for SMM
17. Google Ads & Facebook Business Ads

We are looking for candidates in dotnet developers who have good knowledge in
MVC
.net core
LINQ
Database
Experience: 1-12 yr
Location : Jaipur

● At least 5 years' experience that includes at least 3 years of experience as Salesforce
developer in translating business requirements into working solutions using Salesforce
● Architect, design, implement, test and deliver applications and systems in Salesforce.
● Design and implement solutions to automate development tasks, releases, and
maintenance of the Salesforce platform.
● Build internal solutions, with custom front ends (web, mobile) and backend services that
automate business processes.
● Integrate third party products into internal systems as well as support and upgrade
implemented systems. Author design documents and present design reviews
● Work in an agile development environment making regular incremental progress. Partner
with LAM developers, Business Analysts in NYC to define and implement solutions that
improve internal business processes
● Expertise in batch, queueable and scheduled jobs, future methods, Apex and triggers
● Build shareable components with HTML, CSS, JavaScript and lightning framework like –
Aura and / or Lightning Web Components
● In depth understanding of SFDC Profiles/Roles and Sharing Rules, Validation Rules,
Tasks, Workflow rules, and Triggers, etc.
● Experience with developer practices for code bulkification to adhere to Salesforce
governor limits on such items as SOQL queries
● Ability to communicate effectively with the team
● Ability to identify gaps in functional/business requirements and should be able to
effectively communicate this to both Business analysts, Project lead / manager
● Experience Salesforce CRM with Sales & Service Cloud
Desired Qualifications:
● 5+ years of experience in coding with minimum 3 years in Salesforce
● Must have in Java/Web Services development.
● Must have 1+ year of Lightning Web Component & 2+ years of Aura (Lightning)
Component experience.
● Must have Salesforce Platform Developer 1 and / or Salesforce Advanced Developer
certification.
● Masters / Bachelors in Computer Engineering, Information Technology or relevant
engineering field.
● 3+ years Java development experience including solid experience in HTML, JavaScript,
jQuery, JSON, XML, REST, SOAP, CSS, SOQL & SOSL.
● 1+ year of experience with integrations using REST, SOAP Webservices.
Please Note, Job Timings are from 12 PM - 9 PM

- Hands-on design and coding are mandatory.
- Design and develop new features and functionality for a consumer e-commerce product with rich UI content.
- 5+ years of experience in building single-page applications using modern JS frameworks.
- Expertise in React JS, ES6, HTML5, SCSS, and related technologies.
- Experience building front-end for products from scratch.
- Experience in building REST API, preferably using .Net Web API.
- Should have good experience with application design, implementation, maintenance, diagnosing/correcting issues, and maintaining compliance with industry security standards under minimal direction.
- Research and evaluate new software, frameworks, and techniques to provide recommendations to the division.
- Implement defect free quality code by writing appropriate unit-tests and regression tests.
- Should possess excellent Interpersonal and communication skills.
- Bachelor's degree in Computer Science or a technical field.

- Angular 6
- Java Script
- HTML
- Css
- UI
Experiece Required Minimum 4 Years


Job Description:
Skills Required:
- Backend developer with hands-on programming experience in Node Js / Python / Golang
- Expertise in developing REST APIs with any backend framework using above languages.
- Expertise in system design & architecture patterns.
- Experience in building reusable code and libraries for future use.
- Experience in optimising application for maximum speed and scalability.
- Strong fundamentals in computer programming, data structure & algorithms.
- Exposure to AWS services like S3, CloudFront, CloudWatch, lambda & API gateway.
- Good understanding for SQL & NoSQL dB’s, preferably work experience with MongoDB.

