About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.
Overview
Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.
To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.
To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.
Role & Responsibility
- Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
- Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
- Influence stakeholders to adopt architecturally sound approaches to the management of risk.
- Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
- Preparation and documentation of standard security operating procedures and protocols
- Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
- Advise on alternate solutions and countermeasures to mitigate identified information risks.
- Provide assurance that identified solutions or countermeasures mitigate identified information risks.
- Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
- Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
- Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.
Technical Skills Required
- Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
- Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
- Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
- Knowledge of GDPR, its business implications and the merits of various technical approaches
- Expertise in IT security risk in a business context
- Exposure to web application security and penetration testing.
- Exposure to securing the software development life cycle and to project management disciplines.
- Excellent organizational and technical documentation skills.
- Strong understanding of Information Security including threats, attacks, and vulnerability management.
- Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.
About Rezo.AI
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Our mission is to Empower and Enhance the lives of our customers through simple solutions for their complex business problems.
At Nomiso, we encourage entrepreneurial spirit - to learn, grow and improve. A great workplace thrives on ideas and opportunities. That is a part of our DNA. We’re in pursuit of colleagues who share similar passions, are nimble, and thrive when challenged. We offer a positive, stimulating, and fun environment – with opportunities to grow, a fast-paced approach to innovation, and a place where your views are valued and encouraged.
We invite you to push your boundaries and join us in fulfilling your career aspirations!
What You Can Expect from Us:
We work hard to provide our team with the best opportunities to grow their careers. You can expect to be a pioneer of ideas, a student of innovation, and a leader of thought. Innovation and thought leadership is at the center of everything we do at all levels of the company. Let’s make your career great!
Position Overview:
As our Senior Engineer (Back End), you'll be responsible for building new features, enhancing the existing ones as well as supporting them in production. You will also be responsible for building reusable libraries or technology platforms that address multiple use cases. You will work towards delivering specific milestones and objectives in a very dynamic environment.
Roles and Responsibilities:
● Working closely with the Engineers to develop the best technical design, strategy and drive execution to build capabilities into the platform
● Owning the delivery of various timelines, ensuring that key milestones are met and deliveries are of the highest quality
● Establishing various best practices for software development and encouraging their adoption with the team and organization
● Collaborate with other non-technical stakeholders of the business which includes Product Managers, Designers, Marketing etc.
● Encouraging and mentoring an excellent team of talented engineers by mentoring them and working with them to remove any roadblocks
● Functional availability of the software developed, enhancing the product based on functional requirements
● Managing cloud-based services, web applications for their functional correctness, availability, security
● Deploy and maintain enterprise class RESTful, GRPC based services
● Own the engineering excellence and operational readiness of the service driving the SLO,SLI, SLA of the relevant services
● Take ownership to drive quality of the services under your purview via integration test and unit test coverage
● Responsible for all microservices within your purview responsible driving their quality, security,availability, scalability and other “ilities”
● Dive deep into each issue, own reactive fixes, and execute long term fixes
● Assist other Support Engineers on complex RCA issues
● Provide technical mentoring and guidance to other engineers
● Provide L3 engineering support
Must Have Skills:
- Overall experience 7+ years and relevant at least 3+ years in Golang with Java
- Strong design and architectural experience in building various highly-scalable and highly-available products
- Strong understanding of the SDLC Activities which include Analysis, Design, Development, Testing, Deployment and Post-Production Support etc.
- Proficiency in at least one server side framework for Go Lang
- Experience working on NoSQL & SQL Databases such as MySQL, PostgreSQL, MongoDB, Redis etc
- Deep Dive, problem-solving, RCA and systematic thinking to reach the cause of issues
- Able to work independently and multi-task effectively
- Program at a system level and able to manage service stability
- Excellent experience maintaining, scalable, extensible code
- Methodical in maintaining up to date documentation
- Metric-driven mindset and obsessive about ensuring clean coding practices
- Preferred experience in product development
- Preferred working experience on microservices platforms
- Proficiency in at least one modern web front-end development framework such as React JS will be a bonus
Good to Have Skills:
- Preferred experience in Elasticsearch and Kibana (ELK Stack)
- Preferred experience with messaging systems like RabbitMQ
Qualification:
- Bachelor of Science in Computer Science or equivalent technical training and professional work experience.
Company Description
Daten & Wissen is a customized Artificial Intelligence solutions provider based in Mumbai. They work with leading industries to support them on their digital transformation journey by optimizing business processes and enabling insights-based decision-making. As a DPIIT-recognized startup and NVIDIA Inception startup partner, Daten & Wissen specializes in various AI technologies including Computer Vision, Natural Language Processing, Time Series Predictions, Deep Learning, and ChatBots.
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The Accounts and Procurement executive will be responsible for managing the financial and procurement activities of the organization. This includes maintaining accurate financial records, processing transactions, and other operational work.
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- Process accounts payable and receivable, ensuring timely payments and collections.
- Reconcile bank statements and financial transactions
- Daily expense entry in tally and excel
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- Purchase Orders: Prepare and process purchase orders and requisitions.
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Job Title -Data Scientist
Job Duties
- Data Scientist responsibilities includes planning projects and building analytics models.
- You should have a strong problem-solving ability and a knack for statistical analysis.
- If you're also able to align our data products with our business goals, we'd like to meet you. Your ultimate goal will be to help improve our products and business decisions by making the most out of our data.
Responsibilities
Own end-to-end business problems and metrics, build and implement ML solutions using cutting-edge technology.
Create scalable solutions to business problems using statistical techniques, machine learning, and NLP.
Design, experiment and evaluate highly innovative models for predictive learning
Work closely with software engineering teams to drive real-time model experiments, implementations, and new feature creations
Establish scalable, efficient, and automated processes for large-scale data analysis, model development, deployment, experimentation, and evaluation.
Research and implement novel machine learning and statistical approaches.
Requirements
2-5 years of experience in data science.
In-depth understanding of modern machine learning techniques and their mathematical underpinnings.
Demonstrated ability to build PoCs for complex, ambiguous problems and scale them up.
Strong programming skills (Python, Java)
High proficiency in at least one of the following broad areas: machine learning, statistical modelling/inference, information retrieval, data mining, NLP
Experience with SQL and NoSQL databases
Strong organizational and leadership skills
Excellent communication skills
Job Description:-
Designation : Python Developer
Location : Indore | WFO
Skills : Python, Django, Flask, Numpy, Panda, RESTful APIs, AWS.
Python Developer Responsibilities:-
1. Coordinating with development teams to determine application requirements.
2. Writing scalable code using Python programming language.
3. Testing and debugging applications.
4. Developing back-end components.
5. Integrating user-facing elements using server-side logic.
6. Assessing and prioritizing client feature requests.
7. Integrating data storage solutions.
8. Coordinating with front-end developers.
9. Reprogramming existing databases to improve functionality.
10. Developing digital tools to monitor online traffic.
Python Developer Requirements:-
1. Bachelor's degree in computer science, computer engineering, or related field.
2. At Least 3+ years of experience as a Python developer.
3. Expert knowledge of Python and related frameworks including Django and Flask.
4. A deep understanding and multi-process architecture and the threading limitations of Python.
5. Familiarity with server-side templating languages including Jinja 2 and Mako.
6. Ability to integrate multiple data sources into a single system.
7. Familiarity with testing tools.
8. Ability to collaborate on projects and work independently when required.
Skills - Python, Django, Flask, Numpy, Panda, RESTful APIs, AWS.
- 1 to 3 years of experience in iOS mobile application development
- Proficient with Swift and Cocoa Touch
- Experience with iOS frameworks such as Core Data, Core Animation, Core Location etc
- Experience in Design patterns such as POP, MVVM, CleanSwift, Facade
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Familiarity with cloud message APIs and push notifications
- Understanding of Apple's design principles and interface guidelines
- Ensure the performance, quality, and responsiveness of applications
- Experience with offline storage, threading, and performance tuning
- Understanding of the full mobile development life cycle
- Understanding of Git
Job Description - Blueprism Developer / RPA Developer
- Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
- Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
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- Complies with and helps to enforce design and coding standards, policies and procedures.
- Ensures documentation is well maintained.
- Ensures quality of coded components by performing thorough unit testing.
- Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
- Reports status, issues and risks to tech leads on a regular basis
- Improves skills in automation products by completing automation certification.
- Mentors junior developers and performs code reviews for quality control.
Qualifications
Bachelor degree in Engineering / Computer Science
Additional Information
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- Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
- Understands development methodology and lifecycle
- Should be trained on RPA tools (Blue Prism).
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Work closely with Offsite Support / Client support team to ensure quality and timely service
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- Strong interpersonal skills.
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- Excellent communication skills.
- Aptitude for fostering positive relationships.
- Teamwork and leadership skills
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- Integrate software components into a fully functional software system
- Fully adaptive to the technology needed for the current project
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- Algorithms, data structure.
- Object-oriented programming.
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- Experience on PHP, PHP Frameworks, Ajax, Knowledge on CMS platform like Opencart, payment gateway integration, experience working on portals.
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