
About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.
Overview
Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.
To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.
To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.
Role & Responsibility
- Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
- Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
- Influence stakeholders to adopt architecturally sound approaches to the management of risk.
- Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
- Preparation and documentation of standard security operating procedures and protocols
- Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
- Advise on alternate solutions and countermeasures to mitigate identified information risks.
- Provide assurance that identified solutions or countermeasures mitigate identified information risks.
- Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
- Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
- Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.
Technical Skills Required
- Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
- Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
- Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
- Knowledge of GDPR, its business implications and the merits of various technical approaches
- Expertise in IT security risk in a business context
- Exposure to web application security and penetration testing.
- Exposure to securing the software development life cycle and to project management disciplines.
- Excellent organizational and technical documentation skills.
- Strong understanding of Information Security including threats, attacks, and vulnerability management.
- Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Similar jobs
Solution Architect – .NET & Angular
Location: Chandigarh (with frequent onsite Jaipur)
Experience: 10+ years (3+ in architecture roles)
Employment Type: Full-Time (Contractual- 3-5 months)
Role Overview:
We are seeking a hands-on Solution Architect with deep expertise in the .NET and Angular stack to lead technical design and implementation for complex government IT projects. The role is focused on system architecture, integrations, performance, and code quality, working alongside an established project management team.
Key Responsibilities:
- Define and own solution architecture, including component design, data flow, integration patterns, and deployment topology.
- Lead preparation of HLD, LLD, and technical documentation as per government standards.
- Review and guide implementation of modules built on ASP.NET Core, Angular, and MSSQL.
- Ensure compliance with security, scalability, GIGW, and NIC integration standards.
- Conduct code reviews, resolve architectural blockers, and guide the team on tech decisions.
- Collaborate with DevOps on CI/CD, containerization, and infrastructure design.
Technical Skills:
- ASP.NET Core, Angular 12+, TypeScript
- MS SQL Server
- REST API design, JWT/OAuth2, caching, queues
- Govt Cloud
- Knowledge of government integration protocols (Aadhaar, DigiLocker, eOffice, etc.)
Preferred:
- Prior experience in at least 2 government/PSU projects
- Familiarity with STQC, GIGW, data residency, and compliance mandates
- Architecture certifications (e.g., TOGAF, Microsoft Azure)
Senior .Net Developer (Angular and .Net Technologies)
Job Responsibility:
- As a Senior .Net Developer, should be able designs, modifies, develops, writes and implements software programming applications and components.
Should have: -
- Experience in SDLC.
- Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement.
- Strong Knowledge in Angular 8 & .Net Technologies (.Net Core, MVC, Entity Framework, etc.).
- Should have experience in writing optimize SQL queries, stored procedure, triggers.
- Write clean, scalable code using .NET, programming languages including ASP. Net, MVC, LINQ, Entity Framework, XSL, Web Services, jQuery & Ajax, WCF, SOAP, JSON, SQL Server, SSRS, HTML5 and CSS3, Bootstrap
- Test and deploy applications and systems
- Should have experience in Application security standards (owasp top 10).
- Revise, update, refactor and debug code.
- Expert in Reporting software and RDLC Report.
- Proficient understanding of code versioning tools, such as TFS.
- Understanding of Agile methodologies
- Excellent troubleshooting and communication skills
Key Responsibilities:
· Study design briefs and determine requirements `
· Create and define the brand profile of MHFA India
· Conceptualize visuals based on requirements
· Prepare rough drafts and present ideas
· Develop illustrations, logos, social media posts, and other designs collaterals using software or by hand
· Use the appropriate colors and layouts for each graphic
· Work with copywriters and creative director to produce final design
· Test graphics across various media
· Amend designs after feedback
· Ensure final graphics and layouts are visually appealing and on-brand
This is a full-time on-site role located in Delhi, India for a Frappe Developer at MyMoneyMantra. As a Frappe Developer, you will be responsible for developing and customizing ERPNext applications using Frappe framework. Your day-to-day tasks will include designing, coding, testing, and deploying software applications, as well as collaborating with cross-functional teams to deliver high-quality solutions.
Qualifications
1-Proficiency in ERPNext/ Frappe framework development
2-Experience in customizing ERPNext applications and modules
3-Strong knowledge of Python programming language
4-Understanding of web technologies such as HTML, CSS, and JavaScript
5-Ability to work collaboratively in a team environment and communicate effectively
- 1+ years of experience with development framework such as Tulip, PTC, etc.
- Understanding of the following concepts: relational data models, object-oriented programming concepts, event-driven programming concepts, source control, code repository, or version control concepts, coding standards, patterns, and best practices.
- General knowledge of business systems and processes
- Eagerness to consistently meet and exceed goals and objectives
Location: Indore madhya pradesh india
Experience: 3 - 5 years
Work Model (WFO) 5 days
Perks and Benefits
Five days work culture with flexible timings
Fun environment: cool office space, stocked pantry, and team bonding, outing.
· Familiarity with the concepts of MVC frameworks, ORM, and REST API for data transfer
· Ensure that our stack is built for speed and scalability
· Healthy knowledge in database management (PostgreSQL, MongoDB)
· Write effective APIs for integration with other systems
· Should be aware of caching and handling memory leaks
· Work closely with our Product Managers to understand the product and business needs
· Maintain awareness of the current product roadmap to assist with developing strategic plans
· Research into emerging technologies
· Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
· Focus on fast, iterative, agile development
· Mentor junior team members throughout the product development lifecycle
· Deep expertise in Object-Oriented Programming, Concurrency, Design Patterns, RESTful APIs, Service Oriented Architecture, Test Driven Development
· Development with Ruby on Rails
· JavaScript frameworks such as Angular and React
· Web fundamentals such as HTML, CSS, JavaScript and jQuery
· Writing effective REST APIs
· Experience with SQL and NoSQL (Mongo DB) Databases
· Experience with automated continuous integration and deployment tools like CircleCI and Jenkins
· Proficient in the use of Rail's tooling like RSpec, Rake
· Experience with Amazon Web Services Stack is a big plus
· Excellent analytical, communication, and teamwork skills
· Ability to guide and mentor junior members of the team
· Ability to work effectively with minimal supervision while meeting deadlines.
Overview:
We are looking for Test Engineers to work on quality assurance of software applications using the Open API ecosystem for reputed Financial and Insurance companies. This candidate should be experienced in executing manual and automated testing tools and processes.
Responsibilities:
- Review requirements, specifications and design documents to provide business & customer experience feedback
- Create and maintain well-structured test plans, test cases and defects using tools like JIRA and QC
- Design, develop and execute automation scripts using opensource tools like PostMan and Rest-Assured
- Test native and responsive mobile applications
Requirements:
- Experience of 2 - 5 years in Functional and Automation testing
- Experience in working with automation tools like Selenium, TestNG, Automation tools - BDD (Cucumber)
- Experience working in an Agile/Scrum development process and QA methodologies
- Experience in testing of mobile native and responsive design apps
- Hands on experience on automated testing tools alike TestArchitect, MockIt and Rest-Assured
- Hands-on experience with both white box and black box testing
- Experience with performance and/or security testing will be an added advantage
We are looking for an outstanding ML Architect (Deployments) with expertise in deploying Machine Learning solutions/models into production and scaling them to serve millions of customers. A candidate with an adaptable and productive working style which fits in a fast-moving environment.
Skills:
- 5+ years deploying Machine Learning pipelines in large enterprise production systems.
- Experience developing end to end ML solutions from business hypothesis to deployment / understanding the entirety of the ML development life cycle.
- Expert in modern software development practices; solid experience using source control management (CI/CD).
- Proficient in designing relevant architecture / microservices to fulfil application integration, model monitoring, training / re-training, model management, model deployment, model experimentation/development, alert mechanisms.
- Experience with public cloud platforms (Azure, AWS, GCP).
- Serverless services like lambda, azure functions, and/or cloud functions.
- Orchestration services like data factory, data pipeline, and/or data flow.
- Data science workbench/managed services like azure machine learning, sagemaker, and/or AI platform.
- Data warehouse services like snowflake, redshift, bigquery, azure sql dw, AWS Redshift.
- Distributed computing services like Pyspark, EMR, Databricks.
- Data storage services like cloud storage, S3, blob, S3 Glacier.
- Data visualization tools like Power BI, Tableau, Quicksight, and/or Qlik.
- Proven experience serving up predictive algorithms and analytics through batch and real-time APIs.
- Solid working experience with software engineers, data scientists, product owners, business analysts, project managers, and business stakeholders to design the holistic solution.
- Strong technical acumen around automated testing.
- Extensive background in statistical analysis and modeling (distributions, hypothesis testing, probability theory, etc.)
- Strong hands-on experience with statistical packages and ML libraries (e.g., Python scikit learn, Spark MLlib, etc.)
- Experience in effective data exploration and visualization (e.g., Excel, Power BI, Tableau, Qlik, etc.)
- Experience in developing and debugging in one or more of the languages Java, Python.
- Ability to work in cross functional teams.
- Apply Machine Learning techniques in production including, but not limited to, neuralnets, regression, decision trees, random forests, ensembles, SVM, Bayesian models, K-Means, etc.
Roles and Responsibilities:
Deploying ML models into production, and scaling them to serve millions of customers.
Technical solutioning skills with deep understanding of technical API integrations, AI / Data Science, BigData and public cloud architectures / deployments in a SaaS environment.
Strong stakeholder relationship management skills - able to influence and manage the expectations of senior executives.
Strong networking skills with the ability to build and maintain strong relationships with both business, operations and technology teams internally and externally.
Provide software design and programming support to projects.
Qualifications & Experience:
Engineering and post graduate candidates, preferably in Computer Science, from premier institutions with proven work experience as a Machine Learning Architect (Deployments) or a similar role for 5-7 years.
We are looking to add someone to our team of professionals. The ideal candidate will need to have great graphics and content writing experience for SEO purpose. You will be required to build websites with a contact mangement system called wordpress. You will be required to work independently from your home. You must have internet access and a computer. Hours to work is from 2:00 pm to 10:00 M-F. You must be available during that time and you will need to be able to communicate via skype through screen sharing and must speak and understand the English language a plus.
Responsibilities
- English writing skills
- Design, develop and create physical and digital art.
- Develop and maintain web site layouts and designs Wordpress.
- Support in the design of website and web application wireframes, mock-ups and final designs.
- Work with the development team to develop client-side coding.
- Maintain the company social media platforms to include Facebook, Twitter, LinkedIn, Yelp and Google.
- Understanding the client’s needs and business requirements documents.
- Qualifications
- Proficiency in graphic design and layout software such as: Tools within the Adobe Create Cloud.
- Experience with Photoshop, Illustrator and other design and wire-framing tools
- Experience developing images and designs for websites.
- Experience with HTML, CSS and JavaScript
- Understand Content Management System (CMS) such as Drupal or WordPress.
- General knowledge of systems, techniques and processes used in web site design.










