Telecaller

Strong Senior Solutions Engineer (Pre-Sales) Profile

Mandatory (Experience 1) – Must have 5+ years of relevant experience in pre-sales solution engineering in a B2B SaaS environment

Mandatory (Experience 2) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients

Mandatory (Experience 3) – Must have experience in solutioning, configuring, and implementing techical demos of SaaS products

Mandatory (Experience 4) – Must have strong understanding of APIs and SaaS architecture

Mandatory (Company) - B2B SaaS

Mandatory (Graduation Year): Candidates should have graduated in 2018 or before.

About Us

We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT’. Embracing Software Craftsmanship values and eXtreme Programming Practices, we create well-crafted products for our clients. We partner with large organizations to help modernize their legacy code bases and work with startups to launch MVPs, scale or as extensions of their team to efficiently operationalize their ideas. We love to work with folks who are passionate about creating exceptional software, are continuous learners, and are painstakingly fussy about quality. 🚀

Location: Remote

Our Core Values

· Quality with Pragmatism: We aim for excellence with a focus on practical solutions.

· Extreme Ownership: We own our work and its outcomes fully.

· Proactive Collaboration: Teamwork elevates us all.

· Pursuit of Mastery: Continuous growth drives us.

· Effective Feedback: Honest, constructive feedback fosters improvement.

· Client Success: Our clients’ success is our success.

Experience Level

This role is ideal for engineers with 7+ years of hands-on software development experience, particularly in Ruby on Rails at scale.

Role Overview

If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!

What You'll Do 

• Write Tests First: Start by writing tests to ensure code quality 
• Clean Code: Produce self-explanatory, clean code with predictable results 
• Frequent Releases: Make frequent, small releases 
• Pair Programming: Work in pairs for better results 
• Peer Reviews: Conduct peer code reviews for continuous improvement 
• Product Team: Collaborate in a product team to build and rapidly roll out new features and fixes 
• Full Stack Ownership: Handle everything from the front end to the back end, including infrastructure and DevOps pipelines 
• Never Stop Learning: Commit to continuous learning and improvement  

What We're Looking For

• Expertise in Ruby on Rails, Test Driven Development, React, React.js or JavaScript, and TypeScript 
• Strong skills in object-oriented programming, data structures, algorithms, and software engineering methodologies 
• Ability to design and develop web architecture and optimize existing infrastructure 
• Experience working in Agile and eXtreme Programming methodologies within a continuous deployment environment 
• Interest in mastering technologies like web server ecosystems, relational DBMS, TDD, CI/CD tools 
• Knowledge of server configuration and deployment infrastructure 
• Experience using source control, bug tracking systems, writing user stories, and technical documentation  

What We Offer 

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Job Title: QA Associate 

Job Description:

1. Responsible for Implementing, controlling and monitoring quality management system documentation (ISO 27001) and data privacy (SOC2).
2. Coordinate improvement in the system through output from audit, management review, and responsible to close NC’s during audits.
3. Knowledge of SAMD (Software as Medical Device) SaaS product, processes and procedures.

3-5 years of relevant experience in Medical Devices Industry.

Area of Expertise:

• To generate, implement and maintain internal quality procedures and systems to comply with ISO 27001, SOC2 standards
• Maintaining and updating various documents like internal docs log, external log, , Obsolete docs log, DCN, ECN, CAPA, SQA/IQA log, product complaint, equipment log
• Maintaining Engineering documents like part specs, Bill of materials, Drawings, Design review documents etc
• Co-ordinate and conduct periodic internal audits of various functional groups of an organization and drive compliance to QMS.
• Manage all documentation related to internal and external audit.
• Manage all the documents related to supplier qualification and coordinate Supplier’s audit and maintain the supplier file.
• Experience in Handling of CAPA (Corrective & Preventive Actions) & Product Complaints
• Co-ordination of Management Review Meetings & its action items implementation

Experience Required:

• 3-5 years of relevant experience in Medical Devices Industry.
• Educational Qualification – Diploma/Engineering graduate, preferably Computer Science or related.
• Ability to read and understand standard requirements independently.
• Good teamwork, communication and interpersonal skills. A demonstrated commitment to company values
• Good understanding of design control, and post marketing processes
• Knowledge of FDA / EU / Indian & other national regulations is an added advantage.
• Working knowledge of an e-QMS is an added advantage.

• Participate in full machine learning Lifecycle including data collection, cleaning, preprocessing to training models, and deploying them to Production.
• Discover data sources, get access to them, ingest them, clean them up, and make them “machine learning ready”. 
• Work with data scientists to create and refine features from the underlying data and build pipelines to train and deploy models. 
• Partner with data scientists to understand and implement machine learning algorithms. 
• Support A/B tests, gather data, perform analysis, draw conclusions on the impact of your models. 
• Work cross-functionally with product managers, data scientists, and product engineers, and communicate results to peers and leaders. 
• Mentor junior team members 

Who we have in mind:

• Graduate in Computer Science or related field, or equivalent practical experience. 
• 4+ years of experience in software engineering with 2+ years of direct experience in the machine learning field.
• Proficiency with SQL,  Python, Spark, and basic libraries such as Scikit-learn, NumPy, Pandas.
• Familiarity with deep learning frameworks such as TensorFlow or Keras
• Experience with Computer Vision (OpenCV),  NLP frameworks (NLTK, SpaCY, BERT).
• Basic knowledge of machine learning techniques (i.e. classification, regression, and clustering). 
• Understand machine learning principles (training, validation, etc.) 
• Strong hands-on knowledge of data query and data processing tools (i.e. SQL) 
• Software engineering fundamentals: version control systems (i.e. Git, Github) and workflows, and ability to write production-ready code. 
• Experience deploying highly scalable software supporting millions or more users 
• Experience building applications on cloud  (AWS or Azure) 
• Experience working in scrum teams with Agile tools like JIRA
• Strong oral and written communication skills. Ability to explain complex concepts and technical material to non-technical users

• Develop user interfaces with the latest frontend technologies
• Research, analyze, and develop product features of increasingly complex nature
• Code tested and documented JavaScript, HTML, PUG and CSS
• Make design and technical decisions for ReactJs projects.
• Develop application code and unit testing in the ReactJs with REST APIs
• Ensure high performance of all systems developed
• Experience in ReactJS project deployments and hosting on AWS/Google Cloud/Azure servers
• Good understanding of Linux based systems.
• 3+ years’ experience with ReactJs
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Experienced in Typescript is a plus
• Familiarity with testing frameworks
• Experience in building highly reusable and decoupled components
• Experience in State management Libraries like Redux, mobx
• Critical thinking and problem-solving skills
• Good time-management skills
• Great interpersonal and communication skills.

We are a team of SysOps/DevOps engineers

with one goal in mind -to keep your online business up and running 24/7.Solving problems is

our thing, but we believe that dealing with the same issues over and over again is

unnecessary and counterproductive. Our objective is to find the ultimate solution for each

and every problem! Though, each one of us is different, we have the same goal: to make

our customer's life easier and enjoy it at the same time.

Scope & Responsibilities

As a Department Leader, you will be responsible for managing and mentoring the team of

Linux systems administrators on a daily basis. You will help build and grow the sys admins

team and lead them to success. As Systems Management Department Leader, you will work

both as a People Manager and a Senior Systems Administrator.

As Manager you will recruit and retain a high motivated and professional team of

administrators. Together with our CTO and HR team, youre going to define recruitment

needs in your team and participate in the recruitment process. You will also work on

improving the onboarding process for new employees.

More tech part of the job contains designing and managing systems, tools, and infrastructure

to match our customers needs and provide them with outstanding, safe and reliable

solutions.

This position requires you to be able to devise proactive solutions to project-related issues

and inspire trust in teammates. Are you a team player who is ready to work with our team to

find solutions and are AWS Certified ? We await your CV

Skills & Certifications

- Proven team building and management background (2+ years)

- Strong project, process and people management skills

- Excellent communication skills in English

- Strong background in Linux administration (4+ years experience)

- Amazon AWS certification preferred (EC2, ECS, EKS, Lambda, IAM, KMS)

- Automation (we use Ansible)

- Infrastructure as code (we use Terraform)

- Knowledge of CI/CD tools and best practices

- Comfort with collaboration across multiple projects

- Ability to lead and coordinate team of professionals on daily basis

This position also requires you to be able to participate in on-call

schedules.Roles and Responsibilities