Data Steward

Required Skills & Qualifications:

• Less than 1 year of experience in packing/warehouse work (freshers welcome).
• Basic communication skills in Kannada, Hindi, English, and Tamil.
• Physically fit and able to handle packing work.
• Punctual, honest, and hardworking.
• Ability to work in a team and follow instructions.

Direct Walkin Interview

Department: RCM - Medical Billing

Location: Bengaluru

Must Have Skills: Communication Skills, Analytical skill, Interpersonal Skills

Eligibility:

· Educational Qualification: Diploma / Graduates (Any Stream) (or) +2 PUC with BPO Experience.

· Experience: Fresher’s

· Good in Communication & logical reasoning.

· Works with a relatively high level of supervision on simple and moderate tasks.

· Should be a team player and collaborate in solving issues.

· Willingness to work in night shift.

Direct Walkin

Location:

Starmark Software Pvt Ltd

Camelot

No 6, 1st Main Rd, 1st Floor.

KIADB Export Promotion Industrial Area, Whitefield-560066al Area,

Whitefield, Bengaluru - 560066

Metro Availability ( Nearest Point - Sathya Sai Hospital)

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Job Description: Customer Service Executive (Hindi Voice Process)

Company: Hippdocloud Technologies

Location: Visakhapatnam

Experience: 0-1 year

Qualification: Any Graduate

Job Overview:

As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.

You will handle customer inquiries, resolve complaints, and provide information about company products and services.

The role involves communicating with customers primarily through voice calls.

Responsibilities:

Handle incoming customer calls and provide assistance in a professional and courteous manner.

Address customer inquiries, complaints, and provide appropriate solutions.

Maintain accurate and detailed records of customer interactions and transactions.

Collaborate with team members and other departments to ensure customer satisfaction.

Stay updated on company products, services, and policies to provide accurate information to customers.

Follow communication scripts and guidelines to ensure consistent and effective customer interactions.

Identify and escalate priority issues to the appropriate department or supervisor.

Provide feedback and suggestions for process improvements to enhance customer experience.

Requirements:

Fluency in Hindi and Telugu languages is essential.

Excellent verbal and written communication skills in Hindi.

Strong customer service orientation and problem-solving skills.

Ability to handle customer inquiries and complaints with empathy and professionalism.

Basic computer skills and familiarity with CRM systems.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Prior experience in customer service or call center roles is preferred but not mandatory.

We are a thriving software development agency seeking a skilled Sales and Lead Generation Specialist to help us expand our business on Upwork and Fiverr. Your primary role will be to generate new sales leads, manage our profiles, and write engaging content to attract potential clients.

Key Responsibilities:

• Generate sales and leads by effectively utilizing Upwork and Fiverr.

• Manage and enhance our profiles on both platforms to increase visibility.

• Create compelling content for our profiles, highlighting our services and success stories.

• Communicate with potential clients to understand their needs and propose suitable marketing solutions.

• Stay updated with platform trends to maximize opportunities for lead generation.

Requirements:

• Proven experience in sales and lead generation, specifically on Upwork and Fiverr.

• Strong content creation and management skills.

• Excellent communication and negotiation skills.

• Familiarity with the IT industry.

What We Offer:

• Opportunity to work with a dynamic software development agency with a wide scope of projects.

• A low monthly fixed retainer cost with the potential for high commissions. We offer up to 20% commission on all business received from Fiverr and Upwork, depending on the size and scope of the work.

• A supportive and collaborative work environment.

We are looking for someone who is enthusiastic, results-driven, and has a keen eye for identifying and seizing business opportunities. If you are ready to contribute to our growth and thrive in a fast-paced, exciting environment, we would love to hear from you!

We are looking for a Digital marketing expert who is deeply passionate about marketing, loves to take initiative, and is a go-getter.

The responsibilities include:

1) Search Engine Optimization

2) Media outreach

3) Developing strategies for Paid Search Engine Marketing campaigns and outbound campaigns to generate leads, 

4) Coming up with an innovative social media content strategy and executing it

5) Assessing the result of marketing efforts, communicating with the management team and improvising the plan to get the best results.

To be successful in this role, you need to be self-driven and display outstanding performance. This is an excellent career-defining opportunity for a seasoned professional who enjoys a position filled with variety, challenges, depth, and autonomy.

We are excited to share that we are named the best places to work in the Technology space. Techwave is a leading global IT services and solutions company revolutionizing digital transformations. We are proud of the company culture we’ve built as we’ve grown to 1500+ employees globally to make Techwave a place that people love to come to work every day.

Join us!

Organization      : TECHWAVE (http://www.techwave.net/">http://www.techwave.net/)

Requirement     : SAFe Scrum Master

Experience         : 8+ Years

Job type               : Permanent

Location               : Hyderabad

Role Requirements

• Coaching the scrum team and organisation on how to use scaled agile practices and values with a preference for use of the Scale Agile Framework (SAFe).
• Facilitating scaled agile ceremonies and coaching teams on best-practises, supporting with advancement and improvement of scaled agile within the organisation.
• Guiding the scrum team on self-organisation and cross-functionality.
• Guides and coaches the scrum team on how to use agile practices and principles to deliver high quality products and services to our customers.
• Ensures teams attain a high-performance level in the practice of scrum delivery by recognising areas of strength and improvement, employing appropriate coaching and development techniques.
• Responsible for ensuring scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
• Coaches the scrum team in self-organisation, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the scrum team.
• Works with the scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organisational project or product teams.
• Resolves team impediments with other scrum masters to increase the effectiveness of the application of Scrum in the organization.
• Works with Agile coaches and other scrum masters to grow within the role.
• Contributes to the advancement and improvement of agile practices within the organisation.
• Facilitates and supports all scrum events: sprint planning, daily scrum, sprint review, and sprint retrospective.
• Acts as a leader who coaches and supports agile teams assigned to ongoing change delivery and broader  department initiatives, business and corporate initiatives.

Technical Experience

• Demonstrable experience within a scrum master role and familiarity with a payment’s processing institution.
• Knowledge of a scaled agile framework (techniques and artifacts) and understanding of software development life cycle models.
• Proven experience with scum techniques such as at refinement, story splitting, estimation, velocity and retrospection.
• Adept at refinement, story splitting, estimation, velocity, retrospection, and other scrum techniques.
• Experience coaching organisations and scrum teams in an agile framework.
• Ability to establish and maintain strong relationships and work collaboratively with and through others.
• Experience with tools such as JIRA, SharePoint, and Confluence plus knowledge of SSDLC and agile / Lean methodologies, exemplifying and promoting associated values and principles.
• Experience in a highly analytical, results-oriented environment with cross-functional interactions.
• Strong collaboration and influence skills to effectively lead cross-functional teams to drive deliverables, projects, and engagements to completion.
• Strong experience of software testing lifecycle and techniques such as unit, integration, acceptance, regression test and the use of mocks and stubs.
• Ability to break down and solve complex problems and follow solutions through to completion.
• Ability to function autonomously, exercise sound decision-making skills, and serve as an advocate for business goals and objectives.
• Planning and problem solving with Product Management and Solution Delivery teams.

Education / Qualifications / Training

• Bachelor’s degree and 4 years of product or project development experience, or 3 years of project development experience on an agile team or an equivalent combination of education and work experience.
• Scaled Agile Scrum Master certification preferred.
• Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques.
• Intermediate working knowledge of Microsoft Office applications, including but not limited to Outlook, Word, and Excel.
• Must have led teams of technical analysts, software developers and QA test analysts.
• More than comfortable in an ambiguous matrixed organisation.