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Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Job Type: Full Time.

Job Summary:

Solution Arcitect:

We are looking for four highly skilled AWS-certified Solution Architects who can lead projects independently and provide technical leadership. The ideal candidates should have a strong hands-on background in React, Node.js, JavaScript, and AWS AppSync, along with expertise in designing and implementing scalable cloud-based solutions.

Key Responsibilities:

• Lead the architecture, design, and implementation of cloud-based applications on AWS.

• Provide technical leadership and guidance to development teams.

• Design scalable, high-performance solutions using AWS services, including AppSync, Lambda, DynamoDB, API Gateway, and Cognito.

• Develop and maintain front-end applications using React and back-end services using Node.js.

• Ensure best practices in security, scalability, and performance optimization.

• Collaborate with cross-functional teams including product managers, developers, and DevOps engineers.

• Troubleshoot and resolve technical challenges efficiently.

• Stay up to date with AWS technologies and industry best practices.

Required Skills & Experience:

• AWS Certified (Solutions Architect Associate/Professional or equivalent).

• 8+ years of experience in software development.

• Strong expertise in React, Node.js, JavaScript, and AWS AppSync.

• Proven experience in designing and deploying serverless and microservices architectures on AWS.

• Proficiency in AWS services like Lambda, API Gateway, DynamoDB, S3, Cognito, IAM, CloudFormation, and CDK.

• Experience with GraphQL and REST APIs.

• Strong understanding of CI/CD pipelines and DevOps practices.

• Excellent problem-solving and project leadership skills.

• Ability to work independently and lead projects from inception to delivery.

Preferred Qualifications:

• Experience with TypeScript.

• Knowledge of containerization (Docker, Kubernetes).

• Exposure to AI/ML services on AWS.

Why Join Us?

• Opportunity to work on cutting-edge cloud projects.

• Lead high-impact initiatives with independence and ownership.

• Competitive salary and benefits.

• Collaborative and innovative work environment.

Key Responsibilities:

• Develop and fine-tune large language models for diverse applications.
• Implement and optimize LLMs to create efficient, scalable solutions.
• Build intelligent agents that utilize LLMs to interact and perform complex analytical tasks.
• Collaborate with cross-functional teams to integrate LLM technology into our products and services.
• Conduct research to stay ahead of the latest trends and advancements in generative AI and machine learning.
• Document and present model development processes and results for stakeholders.

Required Qualifications:

• 4-8 years of experience in machine learning, specifically with generative AI and large language models.
• Strong proficiency in Python and familiarity with AI and ML libraries such as TensorFlow, PyTorch, and Hugging Face Transformers.
• Experience in fine-tuning LLMs and deploying AI models in a production environment.
• Proven ability to design and implement AI agents using LLMs.
• Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment.

Role: SAP Basis Administrator

Location: Any USI (Bangalore, Hyderabad, Chennai, Kolkatta, Mumbai, Pune, Gurugram)

Budget: 25 LPA

Exp: 10+ yrs

Notice Period: Immediate to 15 days

Technical Skills:

·      SAP System Expertise:

·      Installation, Configuration, and Upgrades: Proficiency in installing, configuring, and upgrading SAP systems and components (e.g., ECC, HANA, BOBJ). 

·      Troubleshooting: Strong analytical and problem-solving skills to diagnose and resolve issues within the SAP environment. 

·      Performance Tuning: Knowledge of techniques to optimize SAP system performance, ensuring efficient operation. 

·      SAP Security: Expertise in managing SAP security, including user administration, role management, and authorization management. 

·      Transport Management: Understanding and proficiency in using the SAP Transport Management System (TMS) to manage software changes across the SAP landscape. 

·      Operating Systems and Database Administration:

·      Proficiency in Operating Systems: Familiarity with operating systems like Windows, Linux, and Unix, which are commonly used in SAP environments. 

·      Database Administration: Knowledge of database technologies used with SAP, such as SAP HANA or other relational databases. 

·      Monitoring Tools:

·      SAP Solution Manager: Mastery of SAP Solution Manager and other monitoring tools to proactively detect potential issues. 

·      Scripting and Automation: Ability to use scripting languages (e.g., Bash, PowerShell, Python) to automate tasks and improve efficiency. 

·      Other Technical Skills:

·      Data Migration: Understanding data migration processes and tools to ensure data integrity during upgrades or system refreshes. 

·      Java: Knowledge of Java for managing Java-based SAP applications and components. 

·      ABAP: Basic understanding of ABAP programming language for interacting with SAP systems. 

·      SQL: Knowledge of SQL for database queries and administration. 

If interested, please share your resume along with the following details

1)   Notice Period

2)   Current CTC

3)   Expected CTC

4)   Years of exp in Oracle Cloud Planning

5)   Any offers in hand

Thanks & Regards,

LION & ELEPHANTS CONSULTANCY PVT LTD

SINGAPORE | INDIA

Experience with deploying applications on cloud infrastructure, preferably AWS

• Experience in using REST APIs with the front end

• Experience in handling webMap applications using leading webMap Javascript APIs like ReactJS Leaflet, Google Maps Javascript API and Geoserver management

• Experience with the Agile/Scrum development model

• Strong experience in code versioning using Git.

• Strong design, development, and implementation experience.

• Very good experience in React JS, React Leaflet and Redux

Graphic designer:

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We are looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media. Entire process of visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, brochures, exhibitions and more.

Responsibilities :

• Study design briefs and determine requirements
• Conceptualize visuals based on requirements
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

Requirements and skills :

• Experience –Should have at least 1 year of experience Graphic Designing.
• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Knowledge of UI/UX is a plus
• Familiarity with design software and technologies (such as InDesign, Illustrator, Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus

• 10 years of experience in preparing, reviewing, revising, ​and maintaining technical documents.
• Must have 10 years of experience in software documentation.
• Excellent in written and communication skills in English.
• Experience in reviewing the user interface (UI), partner with UX designers to suggest ways to make the UI intuitive, and provide content that can be embedded in the UI.
• Experience in performing independent research to understand a product and the needs of customers and stakeholders.
• Experience in using tools like Microsoft Office.
• Experience writing/editing troubleshooting, procedural, and reference information.
• Understands software terminology and has basic knowledge of working with software development teams.
• Experience working in an agile environment.
• Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment

Job Description: SAP SuccessFactors Cloud Platform Integration (CPI) Developer

Experience: 10+ years of SAP SF Techno-Functional experience

Work Location: Hyderabad, Chennai, Mumbai, Pune, Bangalore

Technical Skills Required:

• 10+ Years of extensive work exp in SAP SF - Employee Central (preferred), Payroll, Compensation, Learning, RBS
• 5+ years of experience working on SAP CPI Implementations and SAP SuccessFactors Employee Central
• Experience with SF-API’s and ODATA Data Dictionary for SuccessFactors
• Hands-on Experience in developing custom complex interfaces with SAP Cloud Platform Integration (SAP CPI/HCI) using various HCI/CPI tools
• Excellent Knowledge of utilizing CPI Standard Adapters and connectivity technologies (SOAP, REST, SFTP, IDOC and etc.)
• Good to have experience in using OAuth Authentication between SAP CPI and SAP SuccessFactors
• Sound knowledge of Groovy Scripting, XSLT Mappings, XMLs
• SAP Certifications – CPI is required
• Optional: SAP Mobile Platform – SMP: Experience in developing mobile apps (hybrid and native) using SAP Mobile Services is added advantage
• Good knowledge around MDF, and associated system configuration is preferred

Roles & Responsibilities:

• Responsible for developing inbound and outbound interfaces to/from the SAP Products cloud to cloud and On-Premises.
• Responsible for Technical Requirement gathering, effort estimation, technical design, and development of interfaces.
• Actively participate in end-to-end project activities to ensure the team delivers effective business systems solution.
• Coordinate extensively with business users, functional and cross-functional team members, developers, integration resources.
• Solution Architecting to ensure that technical designs utilize the appropriate integration pattern and standards
• Proactively scan for troubleshooting and resolve system related issues that could impact end-to-end system functionality.
• Design, implement and support complex business processes in an SAP SuccessFactors Human Capital Management (HCM) environment
• Experience working with international clients at onsite locations will be an added advantage
• Workbook Business Blueprint Preparation Execution of Test Cases, Test Plans, Test scripts, Knowledge of MDF foundation objects associations Business rules and workflows
• Conduct thorough Joint Application Design sessions with the business end users to review business needs and document any additional system/reporting requirements

Inter-Personal & Soft skills required:

• Positive work ethic to deliver results within tight deadlines and in demanding situations
• Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
• Excellent written and verbal communication skills
• Proactive, self-directed, resourceful, and highly organized
• Team player: Team management skills, self-driven and ability to work independently
• Exhibit strong leadership and comprehension abilities to develop business documents and to anchor system support activities
• Ability to explain SAP concept to business in non-technical terms

1. Bachelor’s and/or master’s degree in Computer Science, Computer Engineering or related technical discipline
2. About 5 years of professional experience supporting AWS cloud environments
3. Certified Amazon Architect Associate or Architect
4. Experience serving as lead (shift management, reporting) will be a plus
5. AWS Architect Certified Solution Architect Professional (Must have)
6. Minimum 4yrs experience, maximum 8 years’ experience.

1. 100% work from office in Hyderabad
2. Very fluent in English