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Business Analyst - IT Solutions

Position: Business Analyst Department, Information Technology

Employment Type: Full-time

Experience Level: 1-3 years

Role Overview:

We are seeking a dynamic Business Analyst to bridge the gap between business requirements and technical solutions. This client-facing role involves analyzing business processes, gathering requirements, and ensuring successful project delivery without hands-on programming.

Key Responsibilities:

- Gather and document business requirements from clients and stakeholders

- Analyze current business processes and identify improvement opportunities

- Create detailed functional specifications and user stories

- Facilitate meetings between technical teams and business stakeholders

- Conduct user acceptance testing and training sessions

- Prepare project documentation, reports, and presentations

- Support pre-sales activities and client demonstrations

Required Qualifications:

- Bachelor's degree in Business, IT, or related field

- 1-3 years of experience in business analysis or similar role

- Basic understanding of software development lifecycle

- Good communication and presentation skills

- Client-facing experience preferred

- Basic knowledge of project management methodologies

Preferred Qualifications:

- Experience in software/technology industry

- Understanding of database concepts and system integration

- Experience with wireframing and prototyping tools

Product Intern

About the Company

We are a fast-scaling startup on a mission to transform how large food orders are placed and experienced. From intimate family gatherings to large corporate events, we deliver seamless, scalable, and delightful catering solutions for groups of more than 10. We move fast, think bold, and build products that create real impact.

Role Overview

We’re looking for a Product Intern who wants to dive deep into product analytics, growth experimentation, and user-centric problem solving.

You’ll work closely with the Lead Product Manager, APMs, engineering team, and the Founders, gaining hands-on experience in digging into user data, fixing and validating tracking, and helping ship fast experiments and product improvements.

This role is ideal for someone who is analytical, curious, and ready to dive into the operational, data, and execution work that drives B2C product growth.

What You’ll Do

• Assist in defining tracking plans and validating events across Mixpanel/GA4/Amplitude.

• Support analysis of user funnels to identify friction points, drop-offs, and opportunities.

• Help run MVP experiments, from hypothesis to analysis.

• Build and maintain dashboards for growth metrics and contribute insights that impact the final product.

• Work with design, engineering, ops, and growth teams to support feature execution.

• Conduct user research, competitive analysis, and create lightweight documentation/PRDs.

• Participate in cross-functional teams and support execution across product initiatives.

What We’re Looking For

• Students from Tier-1 colleges (IIT, NIT, BITS, IIIT, top engineering/business schools preferred).

• Strong analytical mindset, good with numbers, Excel/Sheets; SQL exposure is a plus.

• Ability to clearly communicate ideas and back them with structured, data-backed insights.

• High ownership attitude, willing to pick up tasks and run independently.

• Curiosity, proactive learning, and a bias for action.

Why Join Us

• Work closely with the Founders & Lead Product Manager, rare exposure for an intern.

• Learn end-to-end product analytics, experimentation, and user understanding.

• See your work directly influence live product features and decisions.

• Fast-paced, mission-driven culture with real learning and real impact.

• Chance for a PPO based on performance, with the internship designed to make you an industry-ready Product Manager by the end of your tenure.

As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.

Key Responsibilities

Call Handling & Query Management

• Answer inbound calls on the dedicated support line with professionalism.

• Log and document customer/system queries accurately.

• Maintain structured records for tracking and reporting.

Basic System Support

• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.

• Guide the users through basic troubleshooting steps.

• Escalate unresolved or technical issues to the internal team.

Collaboration & Escalation

• Work closely with the internal support team to ensure timely resolutions.

• Communicate escalated issues with complete details for faster problem-solving.

• Follow up to ensure query closure and customer satisfaction.

Documentation & Reporting

• Maintain logs of queries and call outcomes for reference.

• Prepare simple reports on recurring issues and support trends.

• Share daily, weekly and monthly updates with the internal team.

Professional Communication

• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.

• Represent SmartWinnr’s brand values in every interaction.

Worksoft Certify

ROLE – Worksoft Certify Tester

Band – B2/B3

Experience: 3 -10 years

Location – Blore/Chennai/Hyderabad

• Experience on SAP SD / MM functional testing experience
• Hands on experience in integrating Worksoft Certify with other applications like SolMan, HP ALM, selenium by using API's
• Requirement Analysis: Understand business requirements and translate them into test cases and scenarios for SAP modules.
• Test Planning: Develop test plans and strategies for SAP testing, considering both manual and automated testing approaches.
• Tool Configuration and Setup: Configure Worksoft automation tools to suit the specific requirements of SAP testing.
• Exposure in cloud applications
• Experience Design & implement automation framework
• Customize automation best practices experience
• Good communication, documentation & presentations skills.
• Experience in implementing Devops tools added advantage
• Experience & automation exposure in S4 journey is the plus
• Experience in building Test management & reporting Dashboard

Skill:

SAP Automation with Worksoft Certify

Mandatory

Web Automation with Worksoft Certify

Non-Mandatory

Execution manager or CTM

Mandatory

SAP Functional Knowledge on SD, MM & FICO

Mandatory

Excel Automation

Non-Mandatory

Job Description

This is an HR Generalist role wherein, you will be an integral part of our People Function team, responsible for assisting in various human resources functions and initiatives. This role offers a unique opportunity for recent graduates or individuals with limited experience to gain valuable hands-on experience and develop a strong foundation in HR practices.

Roles and Responsibilities:

1. Participate and drive creative employee engagement initiatives by coordinating with other team members.

2. Coordinate pre-onboarding schedules, induction sessions, arrange meetings with leadership, address queries, and distribute joining formalities documents, emails, etc.

3. Issuance of letters and Filing of all documents.

4. Communication : manage internal posts around company announcements, new joiners, festivals etc.

5. Handle leave management across all departments.

6. Assist in employee coordination for all internal initiatives

6. Maintaining internal data and share reports whenever required.

Good to have:

Preparing 2D creatives, Video editing, Social media management

Competencies for the role:

1. Excellent verbal and written communication skills.
2. Ability to prioritise, plan and complete work within the deadlines.
3. Complete ownership of all tasks to ensure the desired results are achieved.
4. Willingness to learn and grow.
5. Ability to act with integrity, professionalism, and confidentiality.
6. Proficiency in MS Office and strong skills in Excel.

Educational Qualification:

Business Graduate with MBA (preferred).

Location:

Work from Office - Hyderabad

Role: US IT Recruiter - Freshers/Trainees

Experience: 0-6 months 

Location: Hyderabad (Onsite) 

Technovert is not a typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry. 

We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice. 

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers 

Responsibilities: 

• Should understand the requirement in depth to ensure quality sourcing and recruiting
• Should ensure to submit profiles with quick turnaround time for timely submissions to meet sharp deadlines for each of the requisition
• Make use of effective resourcing strategies, such as head hunting, Internet sourcing, networking, employee referrals

Must have: 

• Candidate must have good communication skill
• He/she must have a good attitude
• Proven ability to consistently and positively contribute in a high- paced, changing the work environment
• Excellent communication skills in written and verbal both

Qualification:  

• 0-6 months of experience in US Staffing.
• Should be ready to work 80% of the time on W2 recruitment only.
• Good communication skills.
• Willing to work from office (Hyderabad)
• Experience in using job portals like Career Builder, Dice and LinkedIn would be a plus.

Senior Fullstack (MERN) Developer - Tribe

We’re looking for a Full Stack developer who will take a key role on our team. Our Full Stack developer must have knowledge in all stages of software development. You’ll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our platform

• Quick Learner and good at problem solving
• 2 - 5 years of experience in developing backend and frontend applications
• Good understanding and strong in data structures and algorithms
• Design overall architecture of application including frontend and backend.
• Maintain quality and ensure responsiveness of applications.
• Developing front end website architecture.
• Developing back-end website applications including designing and developing APIs.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Staying abreast of developments in web applications and programming languages.
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization.
• Understanding and implementation of security and data protection.
• Highly experienced with back-end programming languages (Ex: Python, Java, JavaScript etc)
• Proficient experience using (Ex: advanced JavaScript libraries and frameworks such as ReactJS, AngularJS etc.).
• Experience with cloud message APIs and usage of push notifications at large scale.
• Knowledge of code versioning tools such at Git
• Good to have experience in MERN