Java Application-Support Engineer

Job Title : Python Django Developer

Experience : 3+ Years

Location : Gurgaon

Working Days : 6 Days (Monday to Saturday)

Job Summary :

We are looking for a skilled Python Django Developer with strong foundational knowledge in backend development, data structures, and operating system concepts.

The ideal candidate should have experience in Django and PostgreSQL, along with excellent logical thinking and multithreading knowledge.

Technical Skills : Python, Django (or Flask), PostgreSQL/MySQL, SQL & NoSQL ORM, REST API development, JSON/XML, strong knowledge of data structures, multithreading, and OS concepts.

Key Responsibilities :

• Write efficient, reusable, testable, and scalable code using the Django framework.
• Develop backend components, server-side logic, and statistical models.
• Design and implement high-availability, low-latency applications with robust data protection and security.
• Contribute to the development of highly responsive web applications.
• Collaborate with cross-functional teams on system design and integration.

Mandatory Skills :

• Strong programming skills in Python and Django (or similar frameworks like Flask).
• Proficiency with PostgreSQL / MySQL and experience in writing complex queries.
• Strong understanding of SQL and NoSQL ORM.
• Solid grasp of data structures, multithreading, and operating system concepts.
• Experience with RESTful API development and implementation of API security.
• Knowledge of JSON/XML and their use in data exchange.

Good-to-Have Skills :

• Experience with Redis, MQTT, and message queues like RabbitMQ or Kafka
• Understanding of microservice architecture and third-party API integrations (e.g., payment gateways, SMS/email APIs)
• Familiarity with MongoDB and other NoSQL databases
• Exposure to data science libraries such as Pandas, NumPy, Scikit-learn
• Knowledge in building and integrating statistical learning models.

Job Role: Lead and manage the Sales process, ensuring team performance and customer satisfaction.

Job Title: Team Leader

Experience: Minimum 7 years of work experience

Age: 30 to 45 years

Type of position: Full-Time

Education Requirement: Graduate degree required.

Location: Work from Office 

Experience Required:

Must Have:

1. Minimum 3 years of experience in a Team Leader role.
2. Experience of involvement in driving the team of Revenue Functions.
3. Experience of Call Centre. 
4. Strong leadership and team management skills.
5. Understanding of Call Centre Matrix.
6. Average communication and interpersonal skills.
7. Ability to handle customer escalations and ensure satisfaction.
8. Knowledge of industry-specific tools and CRM systems

Job Description:

1. Lead and manage the team to meet and exceed Sales targets.
2. Monitor and analyze team performance, providing feedback and coaching as necessary.
3. Handle escalated customer issues, ensuring a swift and satisfactory resolution.
4. Collaborate with other departments to ensure a seamless sales process.
5. Maintain up-to-date knowledge of industry trends and customer needs.
6. Prepare and present regular reports on team performance and Dept. metrics.
7. Maintain the Conversion Ratios in Sales Matrix i.e. Lead to Deal and Deal to Won Agent wise etc.
8. Maintain Agent Wise revenue Pipeline.

Roles & Responsibilities: 

• Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners 
• Act as single point contact for all client queries. 
• Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups. 
• Managing the entire show of Account Management and supporting clients.
• Owning the long term as well as the short-term growth strategy of the account(s).
• Participate in internal planning activities to develop schedules and align resources for projects and support activities. 
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker. 
• Find opportunities to bring in automation/orchestration in order to enhance client service experience. 
• Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully. 
• Understand client needs and address within defined TAT 

Knowledge & Experience: 

• Bachelor's degree and demonstrated prior Account/Service Management experience.
• Information Technology experience 
• Strong written and oral communication skills. 
• Strong Microsoft Office skills (Excel, PowerPoint ) 
• Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment 
• Understand technical risks and supportability parameters 
• Strong decision-making skills. 
• The ability to analyse, think innovatively, adapt and drive new best practices.
• The ability to farm the account through relationship management.

• Have outstanding written and spoken English and experienced in writing business letters for the organization, technical documentation including manuals.
• Responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit.
• Ability to Review, analyze, and create detailed documentation of business systems and user needs, including workflow and steps required to develop or modify computer programs.
• Have the ability to Design & develop new process & provide expert advice on and/or assist in implementing new processes.
• Have vast experience in proofing and editing.
• Excellent computer skills and expertise in using Microsoft Office tools.
• Have excellent research skill and can use Internet research tools in an efficient way
• Have good Knowledge and experience in SEO techniques.
• Comfortable and ease with using popular web technologies.
• Work with multiple Business Departments and IT teams to capture requirements and help designing and implementing the solution
• Ability to communicate effectively both over the phone and in person & Strong research skills developed through work experience and course work.

• Minimum of 10+ years of experience working in the IT industry as a domain consultant and/or product owner and should be part of at least 2 complete IT project life execution cycles.
• Proficiency in the following automotive sales life cycle stages
• Sales Planning
• Sales Invoicing
• Sales Reporting

Pricing and Launch Steering

• We are looking for a success-oriented candidate who has a proven track record of IT consulting in the automotive domain.
• The candidate will have to define business/process models for automotive clients taking into account Industry best practices
• Work closely with global teams and business stakeholders in the automotive industry to drive business workshops to define requirements, develop product backlog, and elaborate functional specifications for an IT solution. The candidate should also be able to analyze requirements, model as-is and to be process and support business during testing.
• Should own and drive domain/ business thread of large IT programs ensuring that the solution exceeds client expectations.
• Lead the consulting team for client engagements and actively support /lead sales opportunities.

Preferred

• Minimum of 10 years manufacturing experience in one of the global automotive OEMs is a MUST and should demonstrate strong proficiency across the Auto Industry value chain and related best practices
• Minimum of 10+ years of proven experience in agile methodology performing the role of a product owner with certification in CSPO. Should also have worked on at least 1 agile tool (eg. JIRA). Should have expertise in at least 1 process modeling tool or BPM tool.
• Should have at least 10 years of experience in managing teams, including recruitment, coaching & mentoring, and performance management.
• Have led teams for client engagements and actively supported /led sales opportunities & RFPs working closely with senior managers, client engagement managers, and sales teams.
• Should be ready for extensive travels within and outside the county. Should have experience in working in a multi-cultural team spread in multiple time zones.
• Should have proven academic records and display thought leadership with a deep understanding of the latest technology trends in the automotive industry
• Conversant with spoken and written English.

Personal

• Besides the professional qualifications of the candidates, we place great importance in addition to various forms of personality profiles. These include:
• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High-quality awareness
• Excellent verbal and written communication skills

We are a startup in recruitment domain. We are looking for an experienced and creative UI/UX Designer to join our team and be a part of our journey.

Job responsibilities

• Translate concepts into wireframes and mockups that lead to intuitive user experiences for a wide range of interfaces and devices
• Creating PSD or Mock-ups for Website and mobile app
• Ability to present designs and sellable solutions to various stakeholders of B2C, B2B, back office, mid office operations & configuration systems etc.
• Identify design problems and devise elegant solutions.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders.

Job requirements

• 5-10 years relevant work experience
• Immediate joiner
• share our enthusiasm of working in a startup
• Expertise in UX software such as InVision, Balsamiq, and the like
• Excellent analytical and problem solving skills, Photoshop, Sketch illustrators or whatever putting them into perfect designs
• Exrience in HTML5, CSS3, and JavaScript skills is added advantage
• Up-to-date with the latest UI/UX trends, techniques, and technologies
• Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry's latest trends and technologies.
• preference to experience in recruitment domain
• Strong time management and work ethics
• Should adhere to delivery schedules